Comfort Suites Texarkana Arkansas

Hotels
•
Choice Hotels International
6.6 (76 reviews)
5420 Crossroads Pkwy, Texarkana, Arkansas, 71854 , Texarkana , US

Pets allowed

Facilities

Elevator
Fitness facilities
Golfing nearby
Television in common areas
Free breakfast
Express check-out
Smoke-free property
Grocery/convenience store
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Friendly/helpful staff and quick check-in
Convenient location
Pet-friendly
Comfortable beds reported by some guests
Breakfast buffet praised by some
Quiet and ample parking mentioned
Cons:
Widespread cleanliness issues: mold, stains, bad smells
Rooms and common areas are old, worn and in need of renovation
Missing or broken amenities (ice machine, cracked sink, broken furniture)
Inconsistent housekeeping (items left by previous guests, stained linens)
Perceived poor value for money / overcharged deposit issues

Categories

Cleanliness
3.5
Multiple reviews report filthy rooms, mold in bathtubs and restrooms, stained pillows and couches, menstrual blood on sofa mattress, pervasive musty/strong carpet smells — overall clearly poor housekeeping and severe cleanliness issues.
Service
9
Staff and service repeatedly described as friendly and helpful, with quick/smooth check-in and good customer interactions despite property condition — service is a strong positive across reviews.
Location
8.5
Several reviewers call the location convenient and suitable for their needs; no complaints about location itself.
Room Quality
4
Rooms described as old, run-down and in need of remodel: cracked sinks, broken handles, stained furniture, uncomfortable/old beds in multiple reports — poor room condition overall.
Amenities
8.3
Property has some useful amenities noted (pet-friendly, basic breakfast offered), but reports of missing ice machine, worn carpets and damaged furniture indicate inconsistent maintenance; amenities otherwise meet basic needs.
Value for Money
4.5
Multiple guests felt they overpaid given the condition (one cited $140/night being worth $65–$75), and problems with deposits and charges were reported — value is below expectations.
Food and Beverage
8.4
Breakfast buffet praised by some guests as 'great', though at least one report described breakfast as very limited; overall F&B generally acceptable for this tier.
Overall Experience
6.6
Mixed experience: staff and some comforts (beds, breakfast) are positive, but pervasive cleanliness and maintenance problems heavily detract from the stay, yielding an overall average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Luxurious Amenities
Enjoy a 24-hour fitness center, free Wi-Fi, and a TV in the common area. Refresh with a complimentary breakfast and make use of the banquet hall and vending machine.

Convenience and Services
Benefit from a 24-hour business center, express check-out, and dry cleaning. Free parking is also available for your convenience.

Comfortable Accommodations
Relax in one of the 82 guestrooms with modern amenities like microwaves and flat-screen TVs. Stay connected with free Wi-Fi and enjoy satellite TV programming.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TXK

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

6.6
Based on 76 reviews
Cleanliness: 3.5
Service: 9
Location: 8.5
Room Quality: 4
Amenities: 8.3
Value for Money: 4.5
Food and Beverage: 8.4
Overall Experience: 6.6
P
Preston • family
10
Pros:

nice

2025-10-10 • via Nuitee
J
Jeffrey • family
10
Pros:

Quiet, plenty of close Parking, friendly staff and room was very comfortable

2025-10-09 • via Nuitee
M
Melvin
8
Pros:

Clean room. Nice hotel.
I was promised an online receipt but have not received one, I really don’t like that! That’s not good business practice for online reservations!

2025-09-29 • via Nuitee
K
Kristi
8
Pros:

The hotel is very old and dirty our room had a bad smell.

2025-09-22 • via Nuitee
D
Debra
10
Pros:

Clean and comfortable place

2025-09-09 • via Nuitee
M
MARGARITA • family
2
Pros:

Needs updates in the rooms ,bathtub was moldy, breakfast was very limited, my deposit was charged three times waiting for it to be returned . Overall pet friendly was the only thing I liked and would recommend

2025-08-28 • via Nuitee
W
William
6
Pros:

Carpets in hall are very dirty, ice machine missing from 3rd floor, cracked bathroom sink, broken handle on dresser, missing buttons on elevator and general appearance of needing an overhaul. I over paid for this hotel. I've stayed at 5 hotels on this trip and this one is in the worse condition. Did get a goog nights sleep, comfortable beds. But not worth $140.00, more in the line of $65 - $75 a night.

2025-08-03 • via Nuitee
J
Jessica
2
Pros:

Nobody at desk at check in or check out. No shower curtain, trash can, or toilet paper in bathroom. Couch and beds were stained

2025-07-23 • via Nuitee
D
Danny Ray
4
Pros:

Smells really bad like an old Capet

2025-07-18 • via Nuitee
J
Joy • partner
8
Pros:

Absolutely loved the property, the only thing that i didn't like was the mold around the bathtub. Guess service was amazing and the beds are so comfy 😌.

2025-07-11 • via Nuitee
L
Lisa
6
Pros:

The room was filthy. The pullout couch mattress was covered in menstrual blood and the restroom was full of mold. The checkin process was quick and smooth, the service was great.

2025-07-04 • via Nuitee
V
Verified traveler
4
Stayed for a quick night on the way to the beach.
Pros:

Pillows were stained. Things were left over by the previous tenants, which means the room was not cleaned properly. Room was hot.

2025-06-29 • via Nuitee
K
Khanh • family
2
Pros:

The room is so nasty, old and hot. The bed is so uncomfortable and I have been to many comfort suites, this is the worst hotel ever. Don’t stay here, don’t waist your money. I spent $135/ night and have to stay up all night because the bed is so old and uncomfortable

2025-06-28 • via Nuitee
D
Dina
4
Pros:

The 3rd floor smelled. The first room they gave us was filled with mildew. Spots on the couch. We changed rooms, & this one still had an odd smell, stained towels, & they had trouble finding other towels for us.

2025-06-21 • via Nuitee
A
Aubrey • family_with_children
2
Pros:

The owner of this property needs to invest in some remodeling. The carpets and chairs had a film of gross crust on them from years of not being cleaned and smoking, the bathtub had rust in it that looked like poop smeared in, there was a musty smell throughout, and everything was run down. The staff were wonderful and I feel bad they have to work under such conditions.

2025-06-21 • via Nuitee
K
Kathryn • family
4
Pros:

The room was not clean and the whole building had a unpleasant smell

2025-06-21 • via Nuitee
N
Nathanael
8
Average and would stay again
Pros:

Was a perfect room for the 4 of us. Wife and I traveling with out 2 adult sons. Just a bit run down. Employees were very nice. Breakfast buffet was great.

2025-06-16 • via Nuitee
K
keith
6
Pros:

A

2025-05-29 • via Nuitee
D
Deena • family
10
Pros:

It was not the cleanest hotel. The beds were old.

2025-05-28 • via Nuitee
V
Verified traveler
8
Convenient location
Pros:

I've stayed a couple of times and it is conveniently located for my needs.

2025-05-23 • via Nuitee