The Swan Hotel

The room was unbearably hot, making it very difficult to sleep on either night of our stay. We appreciate the weather was exceptionally warm, but even with the window open and the fan running continuously, the room remained extremely uncomfortable. After raising the issue both during and after our stay, it became apparent this is a known problem during hot weather, with the only solution being an extra fan. The staff were genuinely lovely, but a hotel's primary purpose is to provide a comfortable night's sleep, and unfortunately that wasn't our experience. Something to bear in mind if you're planning to stay during the warmer months. I think for the price paid it was a disappointing experience.

Mucho calor y el ventilador no llegaba a refrescar bien la habitación.

N/A

2 sets of stairs to climb, a challenge for my partner.
No parking available, we managed to do it at the Coop.
TV not working, no signal available. We didn't fancy going downstairs to watch the match.
To leave early, I had to phone the manager to know how to exit as all downstair doors were locked. In fine we had to take the fire exit, 2 sets of stairs, quite narrow. Breakfast don't start before 9h30am.
Staff not necessarily informative about the procedures.
These are rooms above and part of the pub.
The sanitar in the bathroom quite noisy.

The fan provided did not help. The scaffolding at the window blocked any breeze. I sat in the bathroom by the open window for a lot of the night. The temperature on the top floor was unbearable as was the stairwell.

Sanilav plumbing system in the room was noisy

No parking

I think we went on the wrong day. The pub was having a karaoke night which turned into a night club. What seemed like 100s of people shouting and making noise that even on the 2nd floor we felt like we were in the bar area. At midnight the noise got even worse when pub closed. Finally went to sleep around 1am. This has nothing to do with the staff as im sure by what they were saying at breakfast time they were as shocked by the previous night as we were. However that said we would not return in case it was the same next time

The room was very hot.
The pub had scaffolding round it and a workman outside our room at 9am.
No carpark

The toilet leaked across the floor, the window was rotten and black, there was scaffold round the outside, everything inside was grubby, except the bed, the pub was not nice and the route down a fire escape when the pub was closed was hideous. 9.30 for breakfast to start is so late that is lunchtime!
When i said there appeared to be urine on the floor i was met with 'ffs,' turns out I was wrong it was just the toilet leaking! Oh yes when they came up to see i was out , and my room was left open!

Breakfast didnt start until 9:30am which was to late as I was travelling for work.

Nothing