Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
Free bicycles on site
No single-use plastic straws
Comprehensive recycling policy
Health club
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful hotel
Great amenities
Exceptional food options
Cons:
Slow service at times
Issues with room service
No ironing boards available

Categories

Cleanliness
8.83
Room was nice and tidy but bathrooms needed to be updated.
Service
9.3
Staff friendly and helpful, with notable mentions of specific staff providing excellent service.
Location
9.34
Standard quality for this hotel tier.
Room Quality
8.79
Beautifully appointed hotel but minor issues with room service.
Amenities
9.32
Great spa and gallery.
Value for Money
8.28
Considering nights are circa $500 a night, expectations were not fully met.
Food and Beverage
8.83
Food options at the hotel were plentiful and tasty.
Overall Experience
9.3
Exceptional stay with great feedback on staff and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:06

Property Description

Experience luxury and comfort at Kempinski Hotel Gold Coast City, where every detail caters to your relaxation and enjoyment.

Unparalleled Wellness Facilities
Indulge in the full-service spa offering reviving massages and body treatments. Embrace a healthy lifestyle with our state-of-the-art health club, serene outdoor pool, and rejuvenating sauna.

Exquisite Dining Options
Savor culinary delights at Papillon Restaurant or opt for the convenience of our 24-hour room service. Enjoy light snacks at the café and unwind with a refreshing drink at our bar or poolside lounge.

Convenient Amenities for All Needs
Stay connected with complimentary Wi-Fi, take advantage of our extensive business center, and host meetings in our spacious conference rooms. Benefit from a complimentary airport shuttle to enhance your travel experience.

Book your unforgettable stay at Kempinski Hotel Gold Coast City today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACC

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 130 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
H
Hugh
10
Pros:

short visit which was perfect, thank you.

2025-10-10 • via Nuitee
G
Gbolahan • partner
10
Pros:

Kempinski completely changed my idea of what a hotel stay could feel like. I didn’t expect to be this impressed—especially since that same month I had already stayed in three different hotels across three countries: Port Harcourt (Nigeria), Doha (Qatar), and Singapore. Each of those was nice in its own way, but Kempinski outshone them all by a long mile.

The staff alone set the tone—responsive, genuinely joyful in the way they attended to every request. Then came the food: the buffet was a world tour on its own, with endless options and champagne right on the menu. From my room, the pool view was incredible, and the complimentary sauna and steam bath made the experience feel even more indulgent.

What really sealed it was the personal touch. I had mentioned it was my wife’s birthday, and we returned to find the room beautifully decorated, a whole cake waiting, and a bottle of champagne on ice with two glasses. That kind of thoughtfulness is rare.

Even down to the little details—like Ferragamo body lotion, shampoo, and body wash—it felt like luxury in places I didn’t expect. Kempinski didn’t just meet expectations; it set a new bar. I’ll definitely be returning to Ghana, and when I do, Kempinski will be my first stop

2025-09-29 • via Nuitee
M
MARJORIE
8
Pros:

Beautifully appointed hotel. Great spa and gallery. Staff friendly and helpful. Two glitches were with room service, once the delivery of the order took almost double the time and the other time the chose. Option was not available but it took awhile for them to realize that it was not available which meant that I again had to wait extra time for my order.

2025-09-14 • via Nuitee
C
CHUKWUEMEKA NKEM
8
Pros:

Great

2025-09-03 • via Nuitee
M
mahdi aliyu
8
Good stay
Pros:

Amazing

2025-08-26 • via Nuitee
V
Valieree • family
10
Pros:

I liked staff who were knowledgeable!! The service level high !! I will return to this hotel and tell my friends to stay here. Rose Foster was very helpful in completing my reservation and assured me after we were late check gave hotel staff a heads up. The front desk was awesome!!! I really enjoyed my stay!! Thank You for wonderful experience!!

2025-08-24 • via Nuitee
S
Steven
6
Pros:

Large, clean hotel, but very little character and questionable service.
No ironing boards in rooms and i had to call 3 times and wait almost two hours for one to be delivered.

Very slow service in bars and restaurant.

I had a late flight, but no offer of even a short late check out without a $150 bill - even though hotel was clearly quiet.

Condidering nights are circa $500 a night, you would expect something a little better.

2025-08-22 • via Nuitee
A
Achiamah
8
Pros:

Room was nice and tidy but bathrooms needed to be updated

2025-08-08 • via Nuitee
V
Verified traveler
10
The Perfect Hotel
Pros:

Hotel was along one of the top hotels I've ever stayed. Perfect hallways and no trash laying around

2025-08-02 • via Nuitee
S
Sophia
10
Pros:

Great overall

2025-08-02 • via Nuitee
S
Stacia
8
Exceptional time in Ghana
Pros:

My stay at the Kempinski Hotel was exceptional. The staff was friendly and accommodating. The food options at the hotel were plentiful and tasty! I had a fantastic time in Ghana and look forward to returning and lodging at the Kempinski.

2025-07-25 • via Nuitee
C
Chigozie • family
10
Pros:

It was lovely

2025-07-24 • via Nuitee
C
Celina
2
Pros:

Inconsistent service from staff. Some were welcoming and polite while others were rude and inconsiderate.

2025-07-07 • via Nuitee
B
Bernat
10
Pros:

all good

2025-06-24 • via Nuitee
F
Florence • family
10
Pros:

My stay was very nice

2025-06-22 • via Nuitee
T
Thomas
4
Pros:

ROOM FEATURES WERE COMPLICATED TO OPERATE, NOISY, RESTAURANT WAITERS WERE UNATTENTIVE, FRONT DEST AND REQUEST FOR TECH SUPPORT UNRESPONSIVE, EXPENSIVE....SMALL TOOTHPASTE WAS $22.00....RIDICULOUS

2025-06-22 • via Nuitee
B
Bernat
10
Pros:

all great

2025-06-18 • via Nuitee
L
Lawrence
10
Pros:

I recently spent a week at the Kempinski Hotel in Accra, and it was an outstanding experience from start to finish. The service was truly exceptional—professional, attentive, and warm. The surroundings were elegant and well-maintained, offering a perfect blend of luxury and comfort. Every aspect of the hotel, from the beautifully designed rooms to the impressive amenities and dining options, exceeded my expectations. It’s clear the staff take pride in delivering a world-class experience. Easily one of the best hotels I’ve stayed in, and I would highly recommend it to anyone visiting Accra.

2025-06-16 • via Nuitee
J
Jesper
10
Pros:

Fantastic. And so friendly staff - including all levels.

2025-06-16 • via Nuitee
J
J
10
Pros:

I’ve traveled all over this world and have never had a better experience. From the moment i checked in to checking out… the staff, service, kindness, amenities, concierge and FOOD were simply phenomenal… it was a trip I will never forget and WILL be back. Thank you to the entire crew. Especially Tabitha and Charity. Bravo.

2025-06-15 • via Nuitee