1828 Smart Hotel

Hotels
Independent
9.2 (134 reviews)
Fray Justo Santa Maria de Oro 1828, Buenos Aires, Buenos Aires, 1414 , Buenos Aires , AR

Pets allowed

Facilities

Free breakfast
Fitness facilities
Proposal/romance packages available
Express check-out
No single-use plastic straws
Books
Health club
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Delicious breakfast
Clean facilities
Comfortable beds
Cons:
Need for room maintenance
Gym equipment malfunctioning

Categories

Cleanliness
8.44
Some concerns raised regarding maintenance and cleanliness in the workout area.
Service
9.91
Staff received high praise for attentiveness and personal service.
Location
9.45
Great location for bars and restaurants, ideal for exploring the city.
Room Quality
8.4
Rooms are nice but need some maintenance and freshening up.
Amenities
8.93
Generally good, though some equipment in the gym was not functioning.
Value for Money
9.39
Excellent value for the quality of service and amenities provided.
Food and Beverage
9.44
Breakfast and treats were consistently praised by guests.
Overall Experience
9.61
Overall a very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:47

Property Description

Experience the charm of 1828 Smart Hotel, nestled in the vibrant neighborhood of Palermo, Buenos Aires.

Relax and Rejuvenate: Indulge in our luxurious wellness offerings, including soothing massages, refreshing body treatments, and revitalizing facials. Our health club and seasonal outdoor pool provide the ideal setting for relaxation and rejuvenation.

Gastronomic Delights: Savor delectable local cuisine at our on-site restaurant, or grab a quick snack at our coffee shop. Enjoy a complimentary breakfast served daily, and unwind with your favorite drink at the stylish bar/lounge, with 24-hour room service available for your convenience.

Comfort and Connectivity: Our uniquely decorated rooms feature plush pillowtop beds, 55-inch LED televisions, and complimentary Wi-Fi to keep you connected. Enjoy the luxury of rain showers and premium bedding for a restful night’s sleep.

Don’t miss out on the perfect getaway—book your stay at 1828 Smart Hotel today!

Important information:

  • The seasonal pool will be open from November to March.
  • 24-hour pool access
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

9.2
Based on 134 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 9.61
S
StephenR591 Couples Fergus Falls, Minnesota
10
A truly exceptional hotel
Pros:

This hotel is a tremendous find. The room and the service are exceptional. The location is perfect. It's one of the finest places we've ever stayed.

2026-02-15 via Tripadvisor
C
chrishanv2023 Family
10
Excellent Staff
Pros:

This hotel is at an excellent location right in Palermo neighborhood and very close to some of the best restaurants and shopping. The hotel is small and quaint with around 20 rooms and has an excellent breakfast that goes till 12pm !…. And a pool, room service and workout room that is 24 hrs !!!….

But overall the best reason to stay here is the staff. They have the BEST staff incredibly helpful, caring and friendly folks…. Loved the front desk person - Horacio and Mariana / Ojenea at the bar / breakfast. I have been traveling over 30 years across the world and I have not found a better more attentive team as in the hotel. Just the very best !….

2025-12-29 via Tripadvisor
X
X5234DWtracys Friends getaway Sydney, New South Wales
10
Hidden Gem in a great location.
Pros:

Excellent stay and this beautiful hotel in a great location. Loved enjoying their pool and great breakfast. Staff were very friendly and helpful. Rooms were lovely and clean.

2025-12-11 via Tripadvisor
F
Flyer04710723245 Couples
8
Excellent location, attentive staff, time for a refresh?
Pros:

Spent the first and last part of our BA visit at the 1828. This hotel is in a GREAT location for bars/restaurants and the staff couldn't be more accommodating. It is that sort of personal service that leads us to book at boutique rather than large scale hotels. Each day a new sweet treat was brought, loved that. They allowed us to come back and shower in their spa area for a late flight out of EZE. Although the rooms (we stayed in both suites) were nice, there is a need for deferred maintenance and some freshening of paint. Apparently the large sliding doors to the patio aren't waterproof at the base, causing the curtains to water stain, they need to be elevated from meeting the floor and cleaned/replaced. Largest issue was with the little work out area, which would have been fine if the equipment worked. The adjustable dumbbells couldn't be "adjusted" making them unusable and the treadmill simply didn't work at all.

2025-11-04 via Tripadvisor
M
mlkphd83 Family Sacramento, California
10
Perfect boutique hotel...great value too.
Pros:

This is a perfect boutique hotel in Palermo, ideally situated to explore the city. The pool was lovely, the breakfasts delicious (omelets and Eggs Benedict are included), and the service top notch. We had the top floor suite with a balcony and truly enjoyed the outdoor bathtub too.

2025-11-02 via Tripadvisor
D
Daniela family
10
Pros:

The staff made this one of the best hotel experiences I’ve had in a long time. Loved it here. Will stay again next time!

2025-10-08 via Nuitee
P
Perren A.R. friends
10
Pros:

If you are looking to be in Palermo Soho amongst the great restaurants and shops, you can’t do better than 1828 Smart Hotel. The staff were friendly, the breakfast delicious and the beds super comfortable. I will definitely stay there again next time I am in town.

2025-09-27 via Nuitee
R
RAMESH family
10
Pros:

It obviously was a small boutique hotel but the management was very welcoming and helpful. We stayed there only for a night but had a good experience overall.

2025-09-25 via Nuitee
M
Matthew partner
10
Pros:

An absolute gem of a hotel, 5 ⭐ and more! Small boutique feel, staff are really friendly and helpful, and it's located in a great part of the trendy Palermo suburb with plentiful eating and shopping on its doorstep. The hotel were really accommodating with early flight arrivals and late departure.

2025-09-18 via Nuitee
D
Dr Tim family
10
Pros:

Clean, very attentive staff, lovely breakfast. Great

2025-09-08 via Nuitee
4
406lesleyf Family
10
An amazing, relaxing stay in your stylish hotel. A wonderful experience and staff. We highly recommended
Pros:

My name is Lesley Francis and together with my family, Adrian, Mark, Evie, Henry and Sam, we stayed recently at your excellent and stylish boutique hotel for eight nights. Your hotel, reception staff and bar staff exceeded all our expectations. They couldn’t have done more for us, both to make us feel welcome and to help us find the area in Santa Catalina where my husband, Adrian’s, Scottish ancestors arrived to settle exactly 200 years ago. Of particular mention are the front desk staff, Bruno, Horatio and Hernan, and also the bar staff, Lucia and Naomi, all of whom were so kind and helpful.😁
The stylish decor is beautiful. We felt very much at home, relaxing both inside and in the pool area. My grandson particularly loved the pool.
We very much look forward to returning to stay with you again soon. Thank you, Lesley and the family.

2025-09-07 via Tripadvisor
H
Huston partner
10
Pros:

Facilities in good shape. Very quiet. Dining and some shopping close by. Service for breakfast and things to do great!

2025-08-26 via Nuitee
V
Verified traveler
8
Clean, safe & modern
Pros:

Nice hotel which is very secure. Rooms are small however comfortable. Shower is wonderful and good bathroom amenities. Nice touch of having a treat in our room each day after housekeeping.
Breakfast is lovely and there is a nice bar/lounge for relaxing in.
Staff were nice although it would have been helpful for them to go through all the wonderful amenities they have around the building as we read they have a spa and gym although we didn't see these. Benefits indicated for Gold members were also not provided. That being said, a very nice hotel and the neighbourhood has plenty of bars and restaurants.

2025-08-20 via Nuitee
0
0413selinas Solo travel Chattanooga, Tennessee
10
Best hotel ever
Pros:

I stayed here for a week on my trip to Buenos Aires in July 2025. The service was impeccable, the bed was very comfortable, and everyone who worked at the hotel, even the rotating doormen, were so kind and thoughtful. I also used the sauna and it was wonderful and extremely relaxing. Also, they accommodated a late check out for me with no charge, which was so convenient since I had a business meeting. I could use my room instead of having to go to a café. This is a Michellin star hotel for a reason; I cannot recommend it highly enough. If I ever come back to Buenos Aires, I would stay here again in a heartbeat!

2025-07-15 via Tripadvisor
S
Sharon
10
Pros:

.

2025-05-13 via Nuitee
V
valeturco1506 Solo travel Israel
10
Best Hotel!
Pros:

The best Hotel in Palermo
I recomend it! I was there like 6 times and it gets better and better every time!!!!!!
The people are great always want to help and make you feel at home!!!!!!!
The rooms wonderful, very clean!
The breakfast is so good!

2025-04-17 via Tripadvisor
E
Edith family
10
Pros:

Staff service was excellent.

2025-04-15 via Nuitee
H
Heerah friends
10
Pros:

Such a beautiful little boutique hotel. I absolutely loved the breakfast, especially the fact that it is available until 12 pm. The outdoor amenities don't seem to be used much by guests so they were kind of unattended to but still a great place to sit and read. The staff were really helpful and make sure your stay is very comfortable.

2025-04-12 via Nuitee
P
Paula
8
Pros:

Great location next to bars and shops. Quote hotel

2025-04-09 via Nuitee
S
Savcha Friends getaway
10
An exquisite boutique hotel with a beautiful interior and great location
Pros:

Great location
Beautiful design
Great good and preparation of breakfast
Attentive and Hospitable staff
We were allied late check out at no charge
Champagne served for breakfast!
Nice small pool area
Artistic interior
We stayed at a standard room which was a bit small though

2025-04-04 via Tripadvisor