ibis Ambassador Seoul Insadong-Newly renovated in 2025

Hotels
•
ibis
8.7 (717 reviews)
31, Samil-daero 30-gil, Jongno-gu , Seoul , kr

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good service
Cons:
Small rooms
Noise issues
Breakfast quality

Categories

Cleanliness
8.38
Generally clean but issues with noise and condition of rooms noted.
Service
9.35
Friendly and helpful staff, with particular mention of good service.
Location
9.39
Great location with walkable access to tourist sites.
Room Quality
7.84
Rooms considered small and issues with noise from neighboring rooms.
Amenities
8.87
Basic amenities, but some complaints about breakfast quality.
Value for Money
8.83
Reasonable pricing for the location and service provided.
Food and Beverage
7.88
Breakfast options lacking in variety and quality noted.
Overall Experience
9.05
Overall a pleasant stay with some concerns about room size and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:51

Property Description

Convenient Location
Located just a 4-minute walk from Jongno 3-ga Subway Station, ibis Ambassador Insadong offers easy access to explore Seoul's key attractions.

Relaxation and Fitness
Unwind in the sauna and public bath or stay active at the fitness centre. The hotel ensures a balanced stay for all guests.

Diverse Dining Options
Indulge in a hearty breakfast at TASTE Restaurant or explore the variety of dining venues in the vibrant Insadong district nearby.

Ready to experience the perfect blend of comfort and convenience at ibis Ambassador Insadong? Book your stay now for an unforgettable Seoul getaway.

Important information:

Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing. Taste restaurant for lunch is closed on Saturday, Sunday and Public Holiday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs KRW 22000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for KRW 44,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 717 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.05
E
Elan • couple • gb
8
Brilliant location, lovely staff, deffo recommend!
Pros:

Great location, lovely and clean and the staff were great

Cons:

AC wasn’t great and the rooms weren’t brilliant at blocking noise.

2026-03-21 • via Nuitee
S
Sasja • solo_traveller • nl
8
2026-03-20 • via Nuitee
B
Bernd • family_with_children • de
9
Pros:

Schönes Hotel.Gutes Frühstück.Klasse Lage!

2026-03-20 • via Nuitee
G
Guillaume • family_with_children • fr
9
Pros:

L’emplacement. La réactivité du personnel.

2026-03-19 • via Nuitee
맹섭 • extended_group • kr
1
2026-03-19 • via Nuitee
Z
zehra tuba • extended_group • tr
8
Konumu ,temizliği ,çalışanları çok iyi.
Pros:

Konumu çok iyi. Çalışanlar çok iyi. Gayet temiz.

Cons:

Odalar ve banyo çok küçük. Kahvaltıda değişik kültürler göz önüne alınmamış. Örnek olarak hiç peynir çeşidi yok.

2026-03-19 • via Nuitee
P
Pia • solo_traveller • qa
10
LOCATION! LOCATION! LOCATION!
Pros:

The location couldn’t be better, you’re in the heart of the old part of the city with access to great food and cafes. Room was comfortable with a nice view and good sound proofing even from a Friday night hoorah. As a solo female traveller, I felt very comfortable and safe moving in the area at all hours of the day.

Cons:

For the price and having stayed with Ibis Incheon, I felt the facilities and room were not up to par especially in consideration with prices. Nevertheless everything worked and staff was great so can’t really complain.

2026-03-19 • via Nuitee
M
Marco • couple • it
9
2026-03-18 • via Nuitee
A
Agata • family_with_children • pl
10
Pros:

Duzy ladny pokoj, dobra lokalizacja

Cons:

Widok z okna

2026-03-17 • via Nuitee
J
Julie • couple • es
5
Great location .. but expensive for what you get
Pros:

Location !!! Able to walk every where to all main attractions.
Plenty of local shops and restaurants in front of the hotel

Cons:

Facilities, very poor . Breakfast basic and limited choice . I requested gluten free but was told they don’t have , even got the next day
Expensive for what you get ..

2026-03-17 • via Nuitee
M
Mr. Barker • family_with_children • gb
7
Pros:

Location, facilities, comfortable and clean. USB sockets next to bed.

Cons:

Staff ignored me at times. Check-in experience was awful and left a very negative impression. Awkward and fustrating process to access hot baths without being able to use Room Key. Staff made a 3* + Hotel feel like they were offering 1* service.

Lighting in room not adjustable. Would have been nice to be able to have just LED light above bed without full room being lit.

2026-03-17 • via Nuitee
E
Eiji • solo_traveller • jp
7
2026-03-16 • via Nuitee
R
REMI • extended_group • jp
10
最高！
Pros:

日本語を話せるスタッフはいなかったですが、
スタッフが翻訳機などを駆使してとても丁寧で親切に色々と教えてくれて助かりました。
地下にお風呂があって疲れが取れた。
駅も近く、駅までの道のりもとても素敵な飲食店が多く楽しかったです。
受付のところにワオパスカード発行機械があります。
目の前とすぐ近くにコンビニが2軒ありちょっとした買い物に便利でした。

Cons:

なし

2026-03-15 • via Nuitee
A
Antonio • couple • mx
10
Shower was just magnificent! Location very centrical to many historical sites.
2026-03-14 • via Nuitee
J
Jean-Michel • family_with_children • fr
10
Pros:

L'accueil , la conformité de l'annonce et de la chambre , le roof top ... Et là localisation a 20 mètres de ruelles pleines de boutiques et de restau pour le soir. La balance pour vérifier le poids des valises en soute.

Cons:

🤔 rien

2026-03-09 • via Nuitee
J
Jessica • solo_traveller • tw
9
2026-03-06 • via Nuitee
C
Carmen • solo_traveller • at
10
Super wie immer!
Pros:

Ich war bereits vor der Renovierung dort, und viel verändert hat sich in den Zimmern nicht. Es gab ein paar neue Möbel aber ansonsten ist es gleich wie zuvor. Die Betten sind sehr bequem. Wenn man etwas mehr Gepäck dabei hat ist der Platz etwas eng aber wenn man es gewöhnt ist aus dem Koffer zu leben sollte es kein Problem sein.

2026-03-04 • via Nuitee
K
Koba • family_with_children • ge
10
Pros:

The hotel has a good location, is clean, the staff is very friendly and professional. I recommend them.

2026-03-02 • via Nuitee
C
CHUANFU • solo_traveller • us
10
2026-03-01 • via Nuitee
K
Katrina • couple • au
10
best location! great staff and cleanly
Pros:

great location! great staff! very clean and was able to check in hours early with membership sign up

Cons:

small bathroom but manageable

2026-02-28 • via Nuitee