ibis Ambassador Seoul Insadong-Newly renovated in 2025

Hotels
ibis
8.7 (717 reviews)
31, Samil-daero 30-gil, Jongno-gu , Seoul , kr

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good service
Cons:
Small rooms
Noise issues
Breakfast quality

Categories

Cleanliness
8.38
Generally clean but issues with noise and condition of rooms noted.
Service
9.35
Friendly and helpful staff, with particular mention of good service.
Location
9.39
Great location with walkable access to tourist sites.
Room Quality
7.84
Rooms considered small and issues with noise from neighboring rooms.
Amenities
8.87
Basic amenities, but some complaints about breakfast quality.
Value for Money
8.83
Reasonable pricing for the location and service provided.
Food and Beverage
7.88
Breakfast options lacking in variety and quality noted.
Overall Experience
9.05
Overall a pleasant stay with some concerns about room size and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:51

Property Description

Convenient Location
Located just a 4-minute walk from Jongno 3-ga Subway Station, ibis Ambassador Insadong offers easy access to explore Seoul's key attractions.

Relaxation and Fitness
Unwind in the sauna and public bath or stay active at the fitness centre. The hotel ensures a balanced stay for all guests.

Diverse Dining Options
Indulge in a hearty breakfast at TASTE Restaurant or explore the variety of dining venues in the vibrant Insadong district nearby.

Ready to experience the perfect blend of comfort and convenience at ibis Ambassador Insadong? Book your stay now for an unforgettable Seoul getaway.

Important information:

Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing. Taste restaurant for lunch is closed on Saturday, Sunday and Public Holiday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs KRW 22000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for KRW 44,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 717 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.05
A
Adrianus solo_traveller nl
8
Top verblijf
Pros:

Prima ligging en een goed hotel

Cons:

Kamers erg warm

2026-04-18 via Nuitee
J
Janice couple au
8
Location is great. Room is small, but clean and tidy. Good to have washing and drying facilities
Pros:

Location

Cons:

Very slow lifts

2026-04-16 via Nuitee
T
Thielen Alexandre solo_traveller fr
10
Pros:

L'emplacement de l'hôtel est en plein cœur de Séoul, à quelques minutes à pied des palais, de la station de métro et avec un village Hanok juste en face. Le personnel était très bon et très professionnel et la chambre dispose de tout les équipements.

Cons:

/

2026-04-15 via Nuitee
H
Humphrey solo_traveller au
8
Great value for money
Pros:

Perfect location. Clean.

Cons:

Lack of space to put stuff

2026-04-14 via Nuitee
S
Sebastian solo_traveller de
10
Fantastische Lage und nettes Personal
Pros:

Überaus freundliches und hilfsbereites Personal, perfekte Lage für eine City-Erkundung, saubere Zimmer, gemütliches Bett

Cons:

Bad etwas klein, Frühstück eher mittelmäßig

2026-04-13 via Nuitee
B
Beáta extended_group hu
10
:)
Pros:

central location,excellent valuefor money,comfortable,clean room,abundant and varied deliciosus breakfast
everything was perfect

Cons:

there was no such thing

2026-04-13 via Nuitee
H
homit family_with_children jp
7
Pros:

地下にホットバスがあり、快適だった。

2026-04-13 via Nuitee
A
Aldana solo_traveller ar
9
Pros:

Habitación, limpieza y personal.

Cons:

Ubicación

2026-04-12 via Nuitee
A
Andrei couple ru
9
2026-04-12 via Nuitee
V
Virginie couple fr
10
2026-04-11 via Nuitee
E
Elaine couple nz
10
2026-04-11 via Nuitee
N
Nina Katarina solo_traveller gb
7
Pros:

Nice lobby and decor, recently renovated

Cons:

Bathroom was quite small, breakfast was average

2026-04-11 via Nuitee
J
Jennifer solo_traveller gb
10
2026-04-10 via Nuitee
M
Marie couple fr
10
2026-04-10 via Nuitee
B
Batse family_with_children mn
9
Pros:

Location is very good

Cons:

Towels are clean but color is not good

2026-04-09 via Nuitee
P
Pamela family_with_children gb
7
Wedding visit to Seoul
Pros:

The staff were very helpful & friendly.
The beds & pillows were so fluffy & comfortable. Good location.

Cons:

The air conditioning control unit in the room wasn't working, when we queried this at reception we were told that it is on a central system despite separate control panel in our room. This was very dissapointing as it was one of the reasons we chose this hotel we were given a fan & told to open the window which didn't really help much as it was very warm at night which disturbed our sleep.

Also the in-house laundry service was expensive - £14 to have 3 tee shirts + 1pr sleep shorts washed & dried ( not even ironed).
There was a self service coin operated laundry available but as we were in Seoul for my sons wedding we really didn't have time to do our own laundry.

2026-04-08 via Nuitee
L
Larissa family_with_children br
10
2026-04-07 via Nuitee
Y
yunfeng extended_group cn
10
Pros:

地点优越 ,交通便利,还有很多美食可选择。酒店对面就是便利店,一切都很好

2026-04-06 via Nuitee
S
Steven A family_with_children gb
10
Excellent property in Seoul
Pros:

Superb location in Ikseon-dong. Having the Hanok village on the doorstep was amazing, it was great for ambience and offerings of food and shops, and we visited multiple cafes and restaurants there for our meals during the stay.

The room was modern and clean. Comfortable beds and a good bathroom. Front desk staff were excellent when checking in and when storing bags on our check out day.

Only around a 5 minute walk to the nearest metro station which has great links to some major nearby attractions including two of the major palaces.

Cons:

Only issue we had was that the temperature controls in the room were heating only so the room was a little warmer than was comfortable without opening the window. It may be that air con is available in the summer but perhaps it is disabled in winter and spring, but it was a warm few days in March when we stayed so it would have been nice to be able to collect the room more.

2026-04-06 via Nuitee
R
Ryutaro couple jp
8
2026-04-06 via Nuitee