ibis Ambassador Seoul Insadong-Newly renovated in 2025

Hotels
ibis
8.7 (717 reviews)
31, Samil-daero 30-gil, Jongno-gu , Seoul , kr

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good service
Cons:
Small rooms
Noise issues
Breakfast quality

Categories

Cleanliness
8.38
Generally clean but issues with noise and condition of rooms noted.
Service
9.35
Friendly and helpful staff, with particular mention of good service.
Location
9.39
Great location with walkable access to tourist sites.
Room Quality
7.84
Rooms considered small and issues with noise from neighboring rooms.
Amenities
8.87
Basic amenities, but some complaints about breakfast quality.
Value for Money
8.83
Reasonable pricing for the location and service provided.
Food and Beverage
7.88
Breakfast options lacking in variety and quality noted.
Overall Experience
9.05
Overall a pleasant stay with some concerns about room size and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:51

Property Description

Convenient Location
Located just a 4-minute walk from Jongno 3-ga Subway Station, ibis Ambassador Insadong offers easy access to explore Seoul's key attractions.

Relaxation and Fitness
Unwind in the sauna and public bath or stay active at the fitness centre. The hotel ensures a balanced stay for all guests.

Diverse Dining Options
Indulge in a hearty breakfast at TASTE Restaurant or explore the variety of dining venues in the vibrant Insadong district nearby.

Ready to experience the perfect blend of comfort and convenience at ibis Ambassador Insadong? Book your stay now for an unforgettable Seoul getaway.

Important information:

Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing. Taste restaurant for lunch is closed on Saturday, Sunday and Public Holiday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs KRW 22000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for KRW 44,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 717 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.05
J
Jessica solo_traveller tw
9
2026-03-06 via Nuitee
C
Carmen solo_traveller at
10
Super wie immer!
Pros:

Ich war bereits vor der Renovierung dort, und viel verändert hat sich in den Zimmern nicht. Es gab ein paar neue Möbel aber ansonsten ist es gleich wie zuvor. Die Betten sind sehr bequem. Wenn man etwas mehr Gepäck dabei hat ist der Platz etwas eng aber wenn man es gewöhnt ist aus dem Koffer zu leben sollte es kein Problem sein.

2026-03-04 via Nuitee
K
Koba family_with_children ge
10
Pros:

The hotel has a good location, is clean, the staff is very friendly and professional. I recommend them.

2026-03-02 via Nuitee
C
CHUANFU solo_traveller us
10
2026-03-01 via Nuitee
K
Katrina couple au
10
best location! great staff and cleanly
Pros:

great location! great staff! very clean and was able to check in hours early with membership sign up

Cons:

small bathroom but manageable

2026-02-28 via Nuitee
M
Maurice solo_traveller lu
8
Overall a good stay
Pros:

It is what you expect so you get what you expect. It was overall very clean and the staff was super friendly.

Cons:

The breakfast wasn‘t top. Don‘t get me wrong, it wasn‘t bad, just nothing special. Next time around I‘d probably skip it.

2026-02-26 via Nuitee
B
Bold extended_group mn
8
2026-02-26 via Nuitee
L
Lee family_with_children kr
9
만족하지만 2% 아쉬움
Pros:

익선동 및 주요 궁궐과의 접근성 훌륭. 객실도 만족

Cons:

사용자 입장을 고려한 세심함이 2% 부족함. 욕실에 린스와 로션이 없음. 옷걸이 불편. 그리고 헤어 드라이어의 위치가 아쉬움. 일단 욕실에 없어서 찾으러 나와야 하고, 찾은 다음에는 플러그를 어디에 꽂아서 써야할지 또 잠깐의 고민이 필요. 티비가 갑자기 켜지고 채널이 선택됨. 추정컨대 인근 방에서 리모컨 사용 영향인듯.

2026-02-25 via Nuitee
R
RISSHI solo_traveller jp
8
おすすめホテルです。
2026-02-25 via Nuitee
J
Jacqueline couple br
9
Pros:

Equipe muito solicita, quartos muito confortáveis e ótima localização

Cons:

O preço um pouco salgado

2026-02-23 via Nuitee
R
rajeshi2017 Family
10
Amazing Breakfast
Pros:

IBIS Ambassador Seoul Insadong went way beyond our expectations and gave us the most healthy and delicious breakfast in a neatly packed box to ensure we had our first meal inspite of leaving very very early in the morning.
A big thank you to the Breakfast team of the hotel. Very well done. So thankful.
Really loved it.
Keep up the good work.

2026-02-15 via Tripadvisor
D
Daribazar family_with_children mn
10
2026-02-13 via Nuitee
family_with_children kr
7
2026-02-13 via Nuitee
K
Kamal family_with_children ca
10
Pros:

L'onsen était top. Gentillesse du personnel. Et la chambre était niquel.

2026-02-12 via Nuitee
J
jiyoungs2026 Solo travel
10
Very good location
Pros:

Very clean and kindly vibe. Staffs are always meet me with smile especially Anna Lee is the best. Highly recommendation to stay in Seoul.

2026-02-11 via Tripadvisor
A
Alena couple cz
10
2026-02-09 via Nuitee
D
Dan couple ch
10
Toller Aufenthalt
Pros:

Wir hatten ein Zimmer mit Aussicht auf den Namsan und den N Seoul Tower. Zimmer im Ibis Stil - also ohne Schrank und mit einer Duschkabine aus Plastik. Ansonsten sehr gut eingerichtet. Die Dachterasse war super und das heisse Bad im Keller perfekt um nach einem langen Sightseeing-Tag zu entspannen. Lage perfekt um vieles zu Fuss zu erkunden.

2026-02-09 via Nuitee
K
Koji extended_group jp
3
2026-02-09 via Nuitee
A
acaciah2026 Solo travel
10
Alice and Lina at the front desk are amazing!
Pros:

I had an amazing experience with the staff at the Ibis. I came in needing help with a specific situation: I had sprained my ankle and wanted to donate my crutches rather than throw them out. Alice and Lina at the front desk were incredibly kind and helpful. They went out of their way to find a community center that would take the crutches and even offered to personally deliver them on Monday since I was leaving town Saturday before the center opened. I am so grateful for their help and their gracious attitude to help a neighbor in need. Thank you so much!

2026-02-03 via Tripadvisor
I
Ipek family_with_children tr
8
Pros:

Konum, odaların temizliği ve büyüklüğü bence gayet güzeldi. Çamaşır yıkama kurutma alanı oldukça kullanışlıydı.
Özellikle resepsiyon görevlisi chloe çok teşekkür ederim
Çok güleryüzlü, yardımsever ve nazikti.

2026-01-30 via Nuitee