Seminyak Lagoon All Suites Hotel

Terrible air conditioning in rooms
Humid musty smelling room
Stained furniture
Hard bed
Mould on linen and cushions
Wet linen
Was not clean
Dirty pool with litter in it
Asked for linen to change, extra cost
Asked to cancel booking and get refund, never received.

The Room and bathroom were not very clean. The location is not near Seminyak so you always have to take a bike and there’s not much going on in the area.

My room was good but my sisters room had a funky smell
Could use a little maintenance repair

Don’t bother with breakfast included, online it says 7:30am start so does the hand manual. But it wasn’t available until 9:30am-10am quite disappointing with the price we paid for it included. We were only available for 2 breakfast out of the 10 days we where there.

Bathrooms were filled with mould, calcium and needing a deep clean.
Bathroom lights need upgrading as they are too dim for the bathrooms, shower heads and arm roses are calcified and broken with the shower head needle sprays not all functioning.
Bath towels and mats need to be replaced they are stained torn and thread bare.
Beds are a great size however the mattresses are that old and hard you wake up sore the next day.
The bed linen needs to be replace as they are stained and browning with blood marks.
Pillows are hard, lumpy and smelly which are in need of replacement.
Definitely needs an insect repellent as the mosquitoes are insanely bad.
The kettles in the room needs replacing they are burnt out and calcified.
Definitely need to update your room service options and availability times as it pretty much was nothing at all available.
The breakfast included with the hotel stay was very dismal which my friend and I went out each morning trying new breakfast locations.
The main foyer is tired and unwelcoming.
Some orchids and colour with incense as the area was musty with some light music would help.

Do not book here, we left immediately after checking in… the whole place is full of mold including the mattresses and pillows, mattress was damp, sticky and wet. stains and marks all over bedding and hair, nothing felt washed… holes in walls, walls were dirty marked and full of mold… smell was so bad. saddest part was the staff were absolutely lovely, I felt so sorry for them to have to work in those conditions… one wore a mask and they get sick often. the place needs to be shut down under health and safety guidelines.
Location is also way to far out and no shops close by.

The property is definitely past its prime and deteriorating. But I think the price reflects this. So if you don't mind things like chipped paint, stained sofas, and warped pool deck boards then you'll be fine. If you want 'new and perfect' stay somewhere else.

The biggest issue we have had is that on 2 of our 3 stays here we have been flooded in (late 2024 - early 2025). The drainage in the local area is very poor and during periods of heavy rain this street and the main adjoining road go under water by as much as 50cm and the flooding can last more than 12 hours. This causes chaos to all the local properties. On multiple occasions we had to walk more than 100m through floodwater over our knees to get in/out of the hotel. This is not in the property's control of course, but something to be aware of during the wet season.

Bathroom was filthy! absolutely disgusting shower (beyond!!)
Deck steps to pool so slimy I slipped over
So much animal manure on the deck - horrendous!
Pool deck was tired and sharp on edges. Dangerous

Just a shame that the facility has been let go!
There is no attention to detail - I am guessing Covid time had an impact here.

I did not sleep here - I left for airport. ( transit for a few hours)

The location of the hotel is a little bit inland for me, I was reluctant to go out to explore the surroundings by foot.
Towels provided need updating.