Mandarin Oriental Pudong, Shanghai

Hotels
Mandarin Oriental
10 (1138 reviews)
No.111, South Pudong Road, Pudong District , Shanghai , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great view
Luxurious service
Cons:
Stressful breakfast experience
Some amenities lacked personal touches

Categories

Cleanliness
10
Hôtel très propre et chambres parfaites chaque jour
Service
10
The staffs are most competent and full of service mind.
Location
10
The hotel is located in Lujiazui, right next to 东方明珠, which is very convenient.
Room Quality
10
The room with river view is quite nice and spacious.
Amenities
10
Excellent breakfast, various kinds of food.
Value for Money
10
Considering the luxurious service and quality of the hotel.
Food and Beverage
10
Breakfast variety was mentioned positively.
Overall Experience
10
Overall excellent stay, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:40

Property Description

Luxurious Amenities

Featuring an indoor pool, a spa, and 5 dining options, Mandarin Oriental Pudong, Shanghai offers a truly luxurious experience. The soundproof rooms with modern amenities like an iPod dock and flat-screen TV ensure a comfortable stay.

Convenient Location

Situated just a short walk from major attractions like the Oriental Pearl TV Tower, this hotel is perfect for exploring the vibrant city of Shanghai. With easy access to the subway station, guests can effortlessly navigate the city.

Exceptional Services

From the soothing spa treatments to the well-equipped fitness center, guests can indulge in relaxation and wellness. The 24-hour front desk, tour desk, and various other services cater to every need, ensuring a seamless and memorable stay.

Book now for an unforgettable stay at Mandarin Oriental Pudong, Shanghai.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Please note that any bookings exceeding 3 rooms under the same guest name is not allowed.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please note that booking exceeding 3 rooms with the same guest name is not allowed. Guests may find more details directly at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and costs CNY 120 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 7 years old and over stay for CNY 380 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 1138 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
Aleksei couple ru
10
хочется вернуться
Pros:

-отличное расположение - 15 мин пешочком до станции метро Lujiazui,
-бесплатный трансфер в пределах 2км от отеля,
-набережная в 100 метрах от отеля, много зелени, приятно погулять
-бассейн классный, есть и сауна и хаммам,
-завтрак отличный.
-вид на реку замечательный.
-кофемашина (капсульная) в номере, пополняют регулярно.

Cons:

-еще бы ресторан с видом на крыше ))

2026-05-30 via Nuitee
J
Júlio solo_traveller pt
10
Pros:

The customer focus. The luxury. Its outstanding.

2026-05-29 via Nuitee
M
Miguel couple it
9
2026-05-29 via Nuitee
A
Attieh couple cd
8
2026-05-28 via Nuitee
A
Aleksei solo_traveller ru
6
2026-05-27 via Nuitee
R
rajjii Family Slough, Berkshire, England
10
The mandarin experience
Pros:

Came with my son and this Mandarin is truly a great place to stay. The staff are very welcoming all the time .
The house keeping , especially Vicky and the manger Frank were the best.. no to small request was a bother to them and items to our room were delivered very fast.
I would highly recommend the Mandarin in Shanghai .

2026-05-26 via Tripadvisor
G
gary051534 Friends getaway
10
A🌟🌟🌟🌟🌟place of great service!
Pros:

I have a great stay in MOPUD. Even there was some tiny difficulty during the stay, the team handled it with extra effort and showed their way of hospitality and professionalism. Special thanks to Steven for his excellent service, patience and the gift he prepared. Sadly the spa was fully booked, hope to visit them next time.

2026-05-26 via Tripadvisor
L
livssl2026 Solo travel
10
Very good
Pros:

Choosing this place for my trip was a wise decision. Frank was diligent and responsible, and his attentive and warm service made the whole trip exceptionally pleasant. He even prepared an umbrella for me and told me about the rainy weather for my trip the next day. So thoughtful!

2026-05-25 via Tripadvisor
M
Maxwell_Shy Friends getaway Toronto, Ontario
10
A Truly Perfect Stay — Warm Hospitality Like Home at Mandarin Oriental Pudong, Shanghai
Pros:

Our stay at Mandarin Oriental Pudong, Shanghai was absolutely perfect from beginning to end. The hotel truly made us feel at home with its warm hospitality, attentive service, and genuine care for every detail throughout our stay.

Every staff member was professional, welcoming, and thoughtful, creating such a comfortable and relaxing atmosphere. A very special thank you to Manager Leo Xu for his outstanding assistance and kindness. His professionalism, attention to detail, and sincere care made our experience especially memorable and flawless.

This was one of the best hotel stays we have ever had, and we are truly grateful for the wonderful memories created here. We cannot wait to return to Mandarin Oriental Shanghai again in the future.

2026-05-24 via Tripadvisor
M
Maria couple ch
10
I will go again
Pros:

Excellent services, variety of breakfast choices and a very nice staff.

2026-05-24 via Nuitee
F
Finlay couple gb
10
Great stay
Pros:

Amazing riverfront location and friendly staff.

2026-05-24 via Nuitee
A
Abdulraheem couple ae
10
2026-05-23 via Nuitee
S
Simakova solo_traveller es
10
2026-05-23 via Nuitee
S
Sooak Couples
8
A Quiet & Beautiful Babymoon in Shanghai
Pros:

What a pleasant stay at the Mandarin Oriental Pudong, Shanghai ✨

Great location with a nice harbour walk nearby, and only 15mins walk to the main central.

The room was incredibly quiet, and the cleanliness was exceptionally well maintained. A special thanks to Tina, who took such thoughtful care of us, making sure I had my pregnancy pillow and 10 bottles of good water every day. Really appreciated her attention to detail and kindness throughout our stay.

However, I do think the breakfast could be improved slightly. The selection of cleaner meat options at the buffet was quite limited, and many dishes were covered with heavy sauces.

Anyway, we got the best babymoon time 🤍

2026-05-22 via Tripadvisor
J
J4572PCkarlk Couples
8
Good hotel
Pros:

Nice hotel, very good room service from Tina. Great gym. Only issue is the breakfast buffet is not very nice.

2026-05-22 via Tripadvisor
E
E2900XA_ Family
10
"Thank You, Tina – A True Star at Mandarin Oriental Pudong"
Pros:

Room:"During my stay at the Mandarin Oriental, Pudong, Shanghai, I have to commend Tina from housekeeping! My room was kept spotless and tidy every day – she even neatly organized the charging cable by my bedside. What really stood out was her incredible politeness; she would greet me with a warm smile every time we met in the hallway and kindly ask if I needed anything. This genuine, heartfelt service truly made me feel at home. I'll definitely choose this hotel again. Thank you, Tina!"

2026-05-22 via Tripadvisor
9
943cheungk Family
10
"Thank You, Tina – A True Star at Mandarin Oriental Pudong"
Pros:

"During my stay at the Mandarin Oriental, Pudong, Shanghai, I have to commend Tina from housekeeping! My room was kept spotless and tidy every day – she even neatly organized the charging cable by my bedside. What really stood out was her incredible politeness; she would greet me with a warm smile every time we met in the hallway and kindly ask if I needed anything. This genuine, heartfelt service truly made me feel at home. I'll definitely choose this hotel again. Thank you, Tina!"

2026-05-22 via Tripadvisor
M
momow884 Family
10
Best room service
Pros:

The Mandarin Oriental is honestly just a really solid hotel. Rooms are comfortable, service is sharp, and everything runs smoothly without feeling stuffy. It's expensive, but you get what you pay for. Special thanks to Tina—she was helpful, down to earth, and made things easy when I needed it. No over-the-top fuss, just good service. Appreciate it.

2026-05-22 via Tripadvisor
3
350hangz Business
10
Good room service
Pros:

Nice and tidy. Thank you Kelly and Angela!

2026-05-21 via Tripadvisor
C
Carmen Patricia couple cl
6
Satisfactoria
Pros:

El dormitorio muy cómodo

Cons:

El desayuno buffet, era para el gusto de la gente del país o para americanos.
Mucha comida China y muchas salchichas,huevos.Pero al ser un Hotel de la Categoría del Mandarín no era bueno el buffet. No había ni salmón,ni camarones ni carne magra.
La carne que había era una con mucha grasa cocinada en el sector de la comida China.
Una gran desilusión el desayuno buffet!!!

2026-05-21 via Nuitee