Palacio Astoreca

Hotels
Calle Montealegre 149 , Valparaíso , CL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Excellent staff
Great location
Stylish and comfortable amenities
Cons:
Inconsistent room quality
Cleanliness issues in some rooms
Value perception mixed with additional charges

Categories

Cleanliness
7.56
Many reviews mentioned cleanliness issues, particularly regarding the initial room's condition.
Service
9.03
Overall staff response is praised, with particular commendation for helpfulness despite some initial hassles.
Location
8.87
Location is frequently highlighted as excellent, very convenient for exploration.
Room Quality
8.02
Room quality varied with initial substandard room but improved in the replacement room.
Amenities
8.55
Amenities, such as the spa and breakfast, received positive mentions across reviews.
Value for Money
8.01
Value perception was mixed, especially with extra charges for room upgrades.
Food and Beverage
8.76
Breakfast and food quality were frequently described positively.
Overall Experience
8.43
Overall experiences were generally positive despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:43

Property Description

Historic Elegance and Panoramic Views
Experience the charm of the Hotel Palacio Astoreca, housed in a historic building from 1923. Enjoy elegant rooms with panoramic views of the city's hills and bay.

Luxurious Amenities and Services
Relax in the heated pool or hot tub, stay connected with free WiFi, and indulge in a delicious breakfast served daily. Rooms feature flat-screen TVs, private bathrooms with robes, and slippers for your comfort.

Convenient Location and Nearby Attractions
Located near Paseo Yugoslavo and the Museum of Fine Arts, the hotel is just a short distance from Viña del Mar's beaches and entertainment venues. Explore the city easily with various alternatives for parking nearby.

Book your stay at the Hotel Palacio Astoreca for a truly memorable experience!

Important information:

LOCAL TAX LAW.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

Cleanliness: 7.56
Service: 9.03
Location: 8.87
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.76
Overall Experience: 8.43
M
Mercedes • couple • es
9
2026-09-19 • via Nuitee
L
Louise • family_with_children • au
8
This is a beautiful hotel in a great location, like all of Valparaiso its just worn in a few places.
Pros:

The room was an excellent size with comfortable beds and a magnificent view of the town. The old world grandeur of the property is appealing and the location is brilliant. Sitting on the terrace with a Pisco sour was wonderful.

Cons:

We were there is low season and it was very quiet. There was some maintenance to do and it was good to see repairs being carried out.

I'd suggest the staff could have uniforms. They were friendly and accommodating but a uniform would better suit the role.

2026-09-04 • via Nuitee
L
Luis • solo_traveller • pr
10
2026-08-26 • via Nuitee
S
Silvia • couple • es
10
Nuestra estancia en el Palacio Astoreca fue realmente especial. Un hotel precioso, lleno de historia, elegancia y encant
Pros:

Todo

Cons:

Nada

2026-08-14 • via Nuitee
P
Polina • family_with_children • us
9
2026-08-08 • via Nuitee
M
Miled • couple • cl
9
Amabilidad
Pros:

El.desayuno muy bueno y la amabilidad del personal

Cons:

Algunos ruidos de arreglos que se realizaban en la habitacion del.lado

2026-08-06 • via Nuitee
M
Marcela • solo_traveller • cl
7
No hay comunicación con recepción.
Pros:

Buena ubicación.

Cons:

Temperatura en habitación muy elevada ,para informar y pedir ayuda a recepción no hay citofono .

2026-08-03 • via Nuitee
J
Jose Ramon • family_with_children • cl
10
Increíble hospedaje, recomendado
Pros:

Notable todo espacios y ubicación, desayuno increíble.

Cons:

Faltarían estacionamientos.

2026-07-20 • via Nuitee
M
Madelynn • couple • us
10
Cozy & Luxurious Stay in Valpo
Pros:

The staff were extremely friendly and helpful suggesting where to explore and how to do so. The room was cozy and the bed was like a cloud. We greatly enjoyed our stay and look forward to coming back!

2026-07-20 • via Nuitee
R
raul mauricio • couple • cl
10
linda experiencia
Pros:

Lo mejor fue la atención del personal, todo muy cómodo y limpio, pero creo que esta un poco sobre evaluado el precio a pago.
Con todo es recomendable para estar una noche en el palacio.

Cons:

Pensaba que llegaríamos a un lugar con mas glamour y practicamente estabamos solos, tuvimos que ir a comer fuera del hotel

2026-07-17 • via Nuitee
P
Pablo • couple • cl
9
Wonderul stay
Pros:

Great location, wonderful breakfast, very good staff.

Cons:

TV is small and not very well located inside the room, the decor of the room could be better.

2026-06-15 • via Nuitee
R
Rafael • couple • cl
9
Edificio muy bonito
Pros:

Muy bonito

Cons:

Colchón no muy cómodo

2026-06-08 • via Nuitee
M
maria javiera • couple • cl
6
casi increíble
Pros:

nos encantó el desayuno, la ubicación, muy cómoda la cama, el spa muy rico, aunque la piscina era un poco fría!!

Cons:

no nos gustó que nos atendió una persona e recepción que estaba ayudando a quienes estaban de turno que nos hizo sentir incómodas por nuestra orientación sexoafectiva. la verdad, viajamos un montón y nunca nos había pasado algo así.

2026-06-08 • via Nuitee
M
Marta Soledad • family_with_children • cl
10
Pros:

Me gustó el edificio, el spa, muy buena mantención del hotel, una vista maravillosa a la bahía de Valparaíso. La amabilidad del personal, hacen sentir muy bien a los turistas.
Rico el desayuno.

Cons:

Una sugerencia, para las personas mayores, colocar en las tinas, manillas para afirmarse y no tener caídas accidentales.

2026-06-06 • via Nuitee
A
Adriana • couple • br
10
Fenomenal.
Pros:

Localização estratégica de fácil acesso a pé a todos os atrativos do Cerro Alegre e Cerro Concepcion. Os funcionários são muito atenciosos, menção especial ao Nicolás, mas todos são extremamente gentis e solícitos. O café da manhã é algo quase insuperável em qualidade.

2026-06-05 • via Nuitee
H
Halliday • solo_traveller • au
10
An absolutely unforgettable stay — luxurious, relaxing, and exceptional in every way.
Pros:

The hotel room was absolutely incredible — elegant, immaculate, and beyond comfortable. Every detail felt luxurious, from the beautifully styled interiors to the plush bedding and peaceful atmosphere. It truly exceeded expectations and made the stay feel so special, indulgent, and memorable. I would return in a heartbeat.

Cons:

N/A

2026-06-01 • via Nuitee
I
Ismar • solo_traveller • cl
10
2026-06-01 • via Nuitee
E
enrique • solo_traveller • cl
10
2026-05-26 • via Nuitee
J
Jacqueline Schneider • solo_traveller • cl
10
2026-05-25 • via Nuitee
P
Pamela • extended_group • au
10
Awesome
Pros:

Nicholas and Alfredo were exceptional in responding to my requests, changed plans and information. Nicholas arranged last minute tour and gave excellent information; where to eat, how get around. Very helpful and nothing was too much trouble.

2026-05-13 • via Nuitee