The Westin Chennai Velachery

Hotels
Westin
9.6 (512 reviews)
154 Velachery,Main Road , Chennai , in

Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great service
Clean rooms
Delicious food
Convenient location
Cons:
Some guests noted lack of special treatment
In-room AC circulation issues

Categories

Cleanliness
9.33
The ambience was clean and welcoming, and overall cleanliness was well taken care of.
Service
10
The staff were polite, supportive, and went above and beyond to ensure a pleasant experience.
Location
9.8
Awesome location next to Phoenix mall with great access to good restaurants.
Room Quality
9.34
Rooms were spacious, neat and wonderfully maintained.
Amenities
9.29
Good in-room facilities and a fantastic spa treatment.
Value for Money
9.32
Overall a great luxury experience worth the stay.
Food and Beverage
9.78
Food is delicious with many options, and specific mentions of great dishes.
Overall Experience
9.93
Memorable experiences enhanced by attentive staff and luxurious amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:43

Property Description

Luxurious Accommodation
Experience luxury at its finest with our air-conditioned rooms furnished in muted colors, offering modern amenities like a flat-screen TV, minibar, and free Wi-Fi. Relax in style with our en suite bathrooms featuring showers, bathrobes, and slippers. Some rooms even provide stunning views of the city or our outdoor pool.

Leisure and Wellness
Indulge in ultimate relaxation with a refreshing swim in our outdoor pool or pamper yourself with a rejuvenating spa treatment. Keep up with your fitness routine at our well-equipped gym overlooking the pool. For your convenience, we also offer a travel desk, salon services, and a 24-hour front desk.

Dining and Entertainment
Savor a delightful culinary journey with international dishes at Seasonal Tastes or unwind with cocktails at Willows. Enjoy 24-hour room service for your comfort. With easy access to key attractions like Guindy National Park and top IT hubs, your stay with us will be both convenient and memorable.

Book now for an unforgettable stay at our hotel!

Important information:

Please note that for security purposes, guests will be required to present a valid photo ID upon check-in. Foreign nationals will be required to present their passport and a valid visa.

Please note that the hotel will charge the credit card with pre-authorization amount of INR 1.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 512 reviews
Cleanliness: 9.33
Service: 10
Location: 9.8
Room Quality: 9.34
Amenities: 9.29
Value for Money: 9.32
Food and Beverage: 9.78
Overall Experience: 9.93
K
Kothur Sujit couple gb
8
2026-03-01 via Nuitee
G
GoPlaces45482287343 Solo travel
10
Lakshay Thank you so much for your service and the Ifftar you guys served was 5 star
Pros:

Lakshay
Thank you so much for your service and the Ifftar you guys served was 5 star

2026-02-28 via Tripadvisor
C
Climber06411360288 Solo travel
10
I had a wonderful stay
Pros:

Had a wonderful stay here. Akhil and Gokul kept the room very clean and well maintained. Really appreciate their support and good service. Thank you Westin team.

2026-02-28 via Tripadvisor
O
O6725TZabhinavs Business
10
Good experience
Pros:

Excellent experience, very clean hotel, courteous staff, would recommend it.

2026-02-28 via Tripadvisor
S
Stay24212628357 Solo travel India
10
Comfortable and Pleasant Experience
Pros:

I had a very comfortable and pleasant stay at this hotel during my journey. The property is well-maintained, and the staff are very friendly and professional. I felt safe and well taken care of throughout my stay. The reception team was welcoming and made the check-in and check-out process smooth. The food was also delicious with a good variety.
A special thanks to Abhishek from the housekeeping team for maintaining my room very neatly every day and ensuring everything was perfectly arranged. He was always polite, helpful, and ready to assist whenever needed. His dedication and hard work truly made my stay more comfortable and enjoyable. I look forward to staying here again in the future.

2026-02-27 via Tripadvisor
S
Seaside04724936503 Couples
10
Amazing
Pros:

Very charming facilities. phenomenal staffwho truly valued us as guest.
Thanku aditya & rojita for taking care of my room.

2026-02-26 via Tripadvisor
T
Trip14191811884 Family
10
Nice
Pros:

The room was clean and well-maintained.Also "I would like to commend Akhil and Gokul for their excellent service.
Thank you for ensuring a pleasant experience."

2026-02-23 via Tripadvisor
C
Cruiser30493794204 Couples
10
Wonderful stay
Pros:

Had an amazing experience while staying in Westin.

2026-02-23 via Tripadvisor
P
pranavsanjubhatb Family Chennai (Madras), Chennai District, Tamil Nadu
10
Had a execeptional stay
Pros:

Me and my family had a great stay at this property and i will surely recommend to my frnds and cousins

Special thanks to akhil and abhishek from house department they are always there when we had a need , most honest staff i ever seen and towards there work they have working with passion

All the best to those two and god bless them

2026-02-22 via Tripadvisor
9
950iaing Couples United Kingdom
10
Modern, clean and luxurious
Pros:

Modern and comfortable hotel in the centre of Chennai.

We were upgraded to a Club room on the 7th floor with longe access, which was excellent.

Breakfast buffet was good quality with a vast selection to chose from.

Pool area is small but very tranquil.

2026-02-21 via Tripadvisor
C
Curiosity43198637979 Business
10
It was a very comfortable hotel.
Pros:

service stuff akhilabhishek is very nice guy.

2026-02-20 via Tripadvisor
K
Kristenkerr12 Couples Chennai (Madras), Chennai District, Tamil Nadu
10
pleasant
Pros:

Overall stay was comfortable and pleasant. Staff behavior was polite and professional.Room is comfortable.
specially mentioned to Aditya and ajay from housekeeping, appreciate the services.
Thank you

2026-02-18 via Tripadvisor
P
Praservani Solo travel
10
Wonderful hospitality
Pros:

Housekeeping Ajay and Adithya ensured that the room is clean and ready. The pleasant part is their gesture with towel art as soon as I return from office with a compliment

2026-02-15 via Tripadvisor
A
allend832 Family
10
Exceptional Hospitality and Authentic Indian Experience
Pros:

Ariharan and Prabha from housekeeping provided exceptional service, and their hospitality was truly commendable. Chef Karthik was incredibly humble and approachable. I’m very happy that they continue to uphold Indian traditions in all the food served today.

2026-02-14 via Tripadvisor
O
ozlemozcan0902 Business New York City, New York
10
Enjoyed so much
Pros:

House keepers are amazing. My room was clean, fresh towels.. excellent service. Thanks to all of them. Ariharan is the best . I love his little magic with the towels

2026-02-12 via Tripadvisor
N
Nishant extended_group in
1
Cons:

Pathetic staff and worst experience.

Won’t ever recommend anyone to staff in this


Worst hospitality

2026-02-11 via Nuitee
M
Mijke couple nl
8
2026-02-09 via Nuitee
D
Departure42964785001 Family
10
Great service Ariharan and Prabha thank you
Pros:

We had a great experience staying here .. ariharan and prabha kept the room sparking clean .. great service
Thank you so much westin team

2026-02-06 via Tripadvisor
P
Pioneer59021183078 Family
10
Liesure
Pros:

My experience at The Westin Chennai Velachery was very pleasant. The hotel maintains high standards of cleanliness, comfort, and professionalism. The rooms were spacious, well-maintained, and very comfortable. The staff were courteous, attentive, and always ready to assist, which enhanced the overall stay.
Specially mentioned Aditya & rojita from housekeeping for upkeep my room
Appreciate for souvenir elephant and towel art with greeting card.
😊

2026-02-02 via Tripadvisor
S
sngsilhouette40 Business Singapore
10
Good service and staffs!!
Pros:

I was having my dinner in their Seasonal Taste resturant. Their staffs were very friendly and welcoming. Ms Manisha impressed me as she is very chatty and was trying to communicate with me in mandarin, impressive.. as understood she self taught her language. Mr Ariful has a very vibrant smile! 😁... he always carry that Trademark smile when serving me. I really enjoyed my dinner and their service! Thankyou...

2026-01-29 via Tripadvisor