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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Lockers
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Indoor pool
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Kid-friendly buffet
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Pool bar
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Nightclub/DJ
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Kids' pool
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Steam room
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Fitness/spa locker rooms
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Yoga classes
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Personal trainer
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Happy hour
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience luxury at its finest with our air-conditioned rooms furnished in muted colors, offering modern amenities like a flat-screen TV, minibar, and free Wi-Fi. Relax in style with our en suite bathrooms featuring showers, bathrobes, and slippers. Some rooms even provide stunning views of the city or our outdoor pool.
Leisure and Wellness
Indulge in ultimate relaxation with a refreshing swim in our outdoor pool or pamper yourself with a rejuvenating spa treatment. Keep up with your fitness routine at our well-equipped gym overlooking the pool. For your convenience, we also offer a travel desk, salon services, and a 24-hour front desk.
Dining and Entertainment
Savor a delightful culinary journey with international dishes at Seasonal Tastes or unwind with cocktails at Willows. Enjoy 24-hour room service for your comfort. With easy access to key attractions like Guindy National Park and top IT hubs, your stay with us will be both convenient and memorable.
Book now for an unforgettable stay at our hotel!
Please note that for security purposes, guests will be required to present a valid photo ID upon check-in. Foreign nationals will be required to present their passport and a valid visa.
Please note that the hotel will charge the credit card with pre-authorization amount of INR 1.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 12 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
breakfast and lunch
best quality
Great staff at the restaurants, housekeeping, bell desk etc. But the leadership was extremely underwhelming. Can’t take decisions and go out of their way to provide any customer delight. For the price we pay there - making some decisions to delight customers can go a long way to build loyalty. Taking guests for granted is not a good sign of good service
It was a very nice experience.
Thanks a lot to Biaki for the very nice and relaxing massage.
I felt very comfortable.
Decent corporate lunch. Good service by Manisha
Had a great experience staying with my parents and family. Got spa also done, one of the best I would say (very relaxing). Thanks to all staff and especially Ms. Ingi for giving a comfortable experience. Would love to come again. The night dinner near pool is also great.
Excellent customer service by Manisha
Heart of the city
Sooting atmosphere
Warm hospitality
Lock in pressure point accurately
Thank you beyaki, Engi ,chan and Beth
I had my first spa massage and body scrub at Heavenly Spa, and it truly lived up to its name. The entire experience was relaxing, professional, and thoughtfully done from start to finish. The ambience was calm and welcoming, and the staff made me feel completely at ease. Overall, it was a wonderful experience, and I left feeling refreshed and rejuvenated.
Full satisfaction of fitness club staff long service and good kind experience person mr.prased would helped and attention are so very good.
Good massaging experience. Place is clean, environment is wonderful
We booked two nights at the Westin Velacherry and ended up staying four. That tells you everything you need to know.
Our kids fell ill during the trip, and the hotel team stepped up in a way that genuinely moved us. Khusboo (manager) took personal care of us from the moment things got difficult. Sheroj was our main contact throughout and was phenomenal — always available, always one step ahead.
The lounge team (Karthik, Keba, and Tanya) made every visit feel like catching up with friends, not just hotel staff doing their job. Anand and Venis at the concierge sorted everything we needed without hesitation.
We were upgraded to a suite, which the kids absolutely loved, especially the bathtub. The food was consistently excellent across the board.
If you're visiting Chennai and want a hotel that treats you like family when it matters most, this is it. We'll be back.
I had an amazing experience with Beth. She is a great masseuse and I felt so relived. Must try in Chennai.
Westin is my go to hotel whenever I am in Chennai. Good location with shopping nall nearby if I need something; Rooms are well designed with natural lighting and good space; the staff from front desk to restaurant team, laundry and housekeeping are exceptional in service, always making sure that I have a comfortable stay. The housekeeping team (Prabha and Kliptan) will always leave a towel shaped animal (elephant, orang utans, turtle, swan) in the room whuch brings me a smile always. The laundry team is also good, they mended my clothes when I needed emergency support. The F&B team (chef Karthik, servers Manisha and many others) make the dining experience a joyful one with good selection of cuisines, warm conversations where it feels like home away from home
Good to be back and this is one hotel that I enjoyed. I am glad to see Ms Manisha who can speak mandarin!! She is really welcoming and attentive. Same to Mr Abhisekh who also serve us in the restaurant. Coming back to us checking our status.
The lounge staffs are also wonderful with Chef Karthik, Mr Shehroj and Ms Meba. They are very caring and offer different options for us to consider. Ms Meba is good with option of drinks. Not forgetting Mr Prince at the concierge.. he is very cheerful and friendly.
Thankyou Team. Really enjoyed my stay here.
Ambience was awesome❤️lively colors… elegant seeming with great hospitality 🤩by each and everyone
Overall Westin experience is good. Employees were very cooperative. to name few Shehroj, Chef Karthik, Abhishek.
Great experience staying here. The ambience was excellent, the food was delicious, and the staff were very friendly and attentive. Special thanks to chef karthik , chef Magesh , guest relation executive Shehroj, for the wonderful hospitality. Highly recommended!
Had a buffet dinner with family at Seasonal Tastes, loved the service by Samantak. Great food and hospitality
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