Hotel Stella

Hotels
6.9 (300 reviews)
Don Gil Garcia Street, Barangay Capitol Site , Cebu City , ph

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordability
Cons:
Poor cleanliness
Inadequate room amenities

Categories

Cleanliness
5.54
Several mentions of poor cleanliness in the bathroom and room amenities.
Service
8.51
The staff were friendly and accommodating, enhancing the overall stay.
Location
8.55
The hotel is conveniently located for transport and local attractions.
Room Quality
6
Mixed reviews about room quality; some issues noted with size and facility maintenance.
Amenities
5.53
Several amenities reported as lacking or in poor condition.
Value for Money
6.99
Generally considered good for the price, but with significant room for improvement.
Food and Beverage
7.54
Affordable food options available, though specific menu items were not detailed.
Overall Experience
6.51
Experiences varied, with positives overshadowed by cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:41

Property Description

Convenient Location
Hotel Stella, situated in Cebu City, is strategically placed just a short distance from Ayala Mall and Magellan's Cross, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodation
Each air-conditioned room at Hotel Stella features modern amenities such as a flat-screen cable TV, a private bathroom, and some rooms even include a mini fridge and microwave for added convenience.

Exceptional Services
Guests can enjoy delicious local cuisine at the on-site restaurant, opt for room service, or seek assistance from the 24-hour front desk for airport transfers, car rentals, and shuttle services. Additionally, the hotel offers luggage storage, laundry services, and free WiFi in public areas.

Experience a seamless blend of comfort and convenience at Hotel Stella - book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6.9
Based on 300 reviews
Cleanliness: 5.54
Service: 8.51
Location: 8.55
Room Quality: 6
Amenities: 5.53
Value for Money: 6.99
Food and Beverage: 7.54
Overall Experience: 6.51
R
Russ family_with_children gb
7
2026-03-12 via Nuitee
I
Iraluna family_with_children nl
10
2026-03-11 via Nuitee
D
Dewanie Kim couple ph
2
NEVER AGAIN.
Pros:

Only the location.

Cons:

The staff are inconsiderate. They called us 4:00am in the morning just to move our car, when it was their fault in the first place for placing their motorcycle behind our car!
We asked for 2 additional comforter but only one arrived. We asked for additional towels, also only 1 arrived.

2026-03-03 via Nuitee
M
Ma Leny couple sa
4
2026-02-24 via Nuitee
L
Leonardo couple gb
3
Cheap if you want
Pros:

Cheap

Cons:

Dirty, no window in room, outdated.
Leaving the hotel during check out felt like military exercise if you’d stolen or broken anything in the room

2026-02-12 via Nuitee
G
Galeano family_with_children it
5
Pros:

Niente

Cons:

Disorganizzazione al massimo.ho chiesto un caffè alle 6:30 del mattino seduto al bar da solo .dopo 15 minuti ho chiesto a che punto era....si erano scordati di me.ovviamente contrariato me ne sono andato al 7eleven più vicino .

2026-01-31 via Nuitee
L
Largo couple ph
8
Pros:

Location

2026-01-29 via Nuitee
B
Bebe family_with_children ph
1
Nightmare hotel
Pros:

The room too small, no comforter or blanket only 1 PC thin bedsheets, have aircon with electric fan but not cold too noisy,no hot shower plus location not safe

Cons:

Location not safe, staff rude, no comforter, not cold aircon no hot shower, not worth it to book

2026-01-28 via Nuitee
C
Charisma family_with_children ph
8
2026-01-15 via Nuitee
B
Bravo family_with_children ph
7
Pros:

Place very quiet

Cons:

Shower curtain is smelly...

2026-01-11 via Nuitee
M
Mona Cara family_with_children ph
8
Location Wise!
Pros:

The room is average. Clean and the bed is comfortable. There are no toothbrushes, slippers, or blowers.
Cleaning of room is free of charge. They will change the towels and bedsheet too.

Location is perfect. Fast food, ATM machines, bank, Robinsons mall, coffee shop, laundry shop, and hospital are walking distance and near to Hotel Stella.

The Staff are accommodating. Called for breakfast and they delivered it to our room.
Requested an extra bed but it is not available at the time we checked in. The receptionist offered an upgrade with lower price. Which is I am grateful.

Cons:

The mini fridge in one of our room is not working. The exhaust fan in the bathroom is not working.
The door is not opening but they fixed it. Even though their window type AC is loud, I was able to sleep because I am tired from all day tour.

2026-01-06 via Nuitee
J
Jesa Rose family_with_children ph
8
2026-01-02 via Nuitee
J
Jaz couple ph
9
2025-12-31 via Nuitee
Y
Yam family_with_children ph
8
2025-12-30 via Nuitee
R
RUTHIE TAN family_with_children ph
5
Pros:

The staff were friendly. Value for money and location is good.

Cons:

The room was okay, but the bathroom/toilet needs to be looked into and cleaned. Internet connection/wifi not working in our room.

2025-12-26 via Nuitee
I
Ian Carla extended_group es
6
2025-12-23 via Nuitee
I
Ian Carla extended_group es
5
2025-12-23 via Nuitee
C
Crissa couple ph
7
Recommend this for those who will be celebrating Sinulog since it’s super accessible.
Pros:

So-so for a budget hotel.

Cons:

Shower and heater was somehow broken.

2025-12-22 via Nuitee
D
Donatien family_with_children fr
9
Pros:

C était propre et lit confortable

Cons:

Chambre petite ainsi que la salle de bain.
Pas de fenêtres dans la chambre

2025-12-12 via Nuitee
L
LongHaul couple gb
6
You get what you pay for.
Pros:

It's extremely cheap. Staff very nice. It's really close to a lot of places. I just stayed as I arrived at 3am and check out is at 12pm so handy for late night arrivals.

Cons:

Hotel seen better days, so could do with major upgrades.

2025-11-24 via Nuitee