Eurostars Plaza Mayor

Hotels
•
Eurostars Hotels
8.6 (3283 reviews)
Doctor Cortezo, 10 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Inconsistent cleanliness
Issues with breakfast quality
Noise from air conditioning

Categories

Cleanliness
8.11
Some issues mentioned regarding the cleanliness of rooms and details needing attention.
Service
9.28
Staff was accommodating and helpful with a positive sentiment expressed toward their service.
Location
9.32
Many reviews praised the excellent location, very convenient for exploring the city.
Room Quality
8.27
Overall comfort was noted, but some guests found the rooms dated or issues with amenities.
Amenities
8.5
Mixed reviews on amenities, with some positive notes on breakfast but also mentions of noise issues.
Value for Money
8.66
Some comments on price versus quality helped the rating, but concerns on some aspects noted.
Food and Beverage
7.81
Mention of breakfast quality issues; needs improvement despite some positive feedback.
Overall Experience
8.88
General sentiment about staying again; mixed but leaning towards positive overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:36

Property Description

Central Location and Stylish Design
Eurostars Plaza Mayor is conveniently located just 150 meters from Tirso de Molina Metro Station, offering easy access to Plaza Mayor. The hotel's modern rooms boast contemporary decor and unique finishes, providing a stylish and comfortable stay for guests.

Panoramic City Views and Free WiFi
Enjoy stunning city views from the 7th-floor breakfast room while indulging in a delicious meal. Stay connected with complimentary WiFi throughout the hotel, perfect for both leisure and business travelers.

Historic Charm and Convenient Accessibility
Housed in a restored building from the 1930s, formerly part of the Frontón Madrid Sports Arena, Eurostars Plaza Mayor seamlessly blends historic charm with modern amenities. With key attractions like Puerta del Sol and the Art Triangle within walking distance, exploring Madrid is effortless.

Experience the perfect blend of history and modernity at Eurostars Plaza Mayor. Book your stay now for an unforgettable Madrid getaway.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 3283 reviews
Cleanliness: 8.11
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.5
Value for Money: 8.66
Food and Beverage: 7.81
Overall Experience: 8.88
R
Rufino • family_with_children • br
10
Pros:

Quarto decoração, funcionários prestativos e atenciosos, localização

Cons:

Tudo estava otimo

2026-04-11 • via Nuitee
C
Captain Gary Watson-Wood • couple • br
8
Stay as planned, spent most of our time out & around & used Hotel for Breakfast 7 sleeping /Showerin
Pros:

As our daughter is working for 4 months in Madrid, we chose this hotel as only 5 minutes walk from her apartment! Many good Bars & restaurants withing close proximity!

Cons:

A/C control was complicated, and sometimes the room got warmer than we liked!

2026-04-11 • via Nuitee
G
George Zammit • family_with_children • mt
8
Pros:

Location, cleanliness and staff very helpful

Cons:

Shower broken and changed the room (but hotel gave us a bottle of champagne as an apology). Not a great feeling of being in a hotel similar to an aparthotel.....

2026-04-09 • via Nuitee
L
LUIZ ANTONIO • family_with_children • br
10
2026-04-09 • via Nuitee
S
Sérgio • couple • br
5
Great location. Great staff. We got a late checkout. Only problem the AC wasn’t working.
Pros:

Location

Cons:

The AC doesn’t work.

2026-04-09 • via Nuitee
L
LUIZ ANTONIO • family_with_children • br
10
2026-04-09 • via Nuitee
I
Inmaculada • family_with_children • es
9
Pros:

La situación

Cons:

Nada

2026-04-08 • via Nuitee
R
Romildo • couple • br
10
Recomendo demais!
Pros:

Funcionalidade, limpeza e localização.

Cons:

O preço.

2026-04-08 • via Nuitee
P
pablo • couple • cl
9
Buen hotel y servicios. Repetiré.
2026-04-07 • via Nuitee
• solo_traveller • es
9
2026-04-06 • via Nuitee
R
rocio • solo_traveller • es
9
Pros:

Buena ubicación

2026-04-06 • via Nuitee
Y
Yanko • solo_traveller • dk
1
2026-04-06 • via Nuitee
B
Beatriz • family_with_children • es
8
2026-04-06 • via Nuitee
J
Josep Mª • family_with_children • es
7
Pros:

La ubicación, en el centro de Madrid

Cons:

El precio, creo que por el hotel que es , esta muy caro

2026-04-05 • via Nuitee
F
Furlan • family_with_children • it
7
Pros:

Posizione buona

Cons:

La pulizia è da rivedere , specie nell'area colazioni

2026-04-05 • via Nuitee
E
Erdei • couple • hu
9
2026-04-05 • via Nuitee
F
Fabrizio • couple • it
9
Nel complesso ottimo
Pros:

Ottima colazione. Ottima posizione.

Cons:

Dotazioni consumabili e biancheria bagno, Per un 4 stelle al limite della sufficienza. Le menate sulla protezione ambiente sembrano un pretesto per non fornire il necessario (peraltro già pagato).

2026-04-04 • via Nuitee
F
FABIO • family_with_children • it
8
2026-04-03 • via Nuitee
T
Tarık • couple • tr
9
Konumu ve çalışanlar iyiydi.
Pros:

Konumunu

2026-04-03 • via Nuitee
D
Dylan • family_with_children • gb
8
Pros:

Central Madrid. Good walking access to a range of Madrid highlights.

Cons:

Rooms appeared for be set too warm by default. Nothing that could not be addressed by Aircon.

2026-04-03 • via Nuitee