Eurostars Plaza Mayor

Hotels
•
Eurostars Hotels
8.6 (3548 reviews)
Doctor Cortezo, 10 , Madrid , es

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Business center
Terrace
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Inconsistent cleanliness
Issues with breakfast quality
Noise from air conditioning

Categories

Cleanliness
8.11
Some issues mentioned regarding the cleanliness of rooms and details needing attention.
Service
9.28
Staff was accommodating and helpful with a positive sentiment expressed toward their service.
Location
9.32
Many reviews praised the excellent location, very convenient for exploring the city.
Room Quality
8.27
Overall comfort was noted, but some guests found the rooms dated or issues with amenities.
Amenities
8.5
Mixed reviews on amenities, with some positive notes on breakfast but also mentions of noise issues.
Value for Money
8.66
Some comments on price versus quality helped the rating, but concerns on some aspects noted.
Food and Beverage
7.81
Mention of breakfast quality issues; needs improvement despite some positive feedback.
Overall Experience
8.88
General sentiment about staying again; mixed but leaning towards positive overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:36

Property Description

Central Location and Stylish Design
Eurostars Plaza Mayor is conveniently located just 150 meters from Tirso de Molina Metro Station, offering easy access to Plaza Mayor. The hotel's modern rooms boast contemporary decor and unique finishes, providing a stylish and comfortable stay for guests.

Panoramic City Views and Free WiFi
Enjoy stunning city views from the 7th-floor breakfast room while indulging in a delicious meal. Stay connected with complimentary WiFi throughout the hotel, perfect for both leisure and business travelers.

Historic Charm and Convenient Accessibility
Housed in a restored building from the 1930s, formerly part of the Frontón Madrid Sports Arena, Eurostars Plaza Mayor seamlessly blends historic charm with modern amenities. With key attractions like Puerta del Sol and the Art Triangle within walking distance, exploring Madrid is effortless.

Experience the perfect blend of history and modernity at Eurostars Plaza Mayor. Book your stay now for an unforgettable Madrid getaway.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 3548 reviews
Cleanliness: 8.11
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.5
Value for Money: 8.66
Food and Beverage: 7.81
Overall Experience: 8.88
P
Paul • couple • us
8
2026-07-08 • via Nuitee
S
Sead • solo_traveller • ba
10
Pros:

Cleaning room is fantastic.
Marta on reception is more than friendly and very profesional.

Cons:

Nothing.

2026-07-07 • via Nuitee
A
Andrea • solo_traveller • it
9
Pros:

Struttura molto accogliente. Stanze pulite e grande attenzione ai dettagli.

Cons:

L'aria condizionata centralizzata era un po' troppo fredda (22 gradi) quando fuori ce ne erano 36

2026-07-06 • via Nuitee
H
Helianta • solo_traveller • es
10
Estupendo alojamiento
Pros:

Ubicacion ideal, trato del personal estupendo amables y de buena actitud. Habitacion tranquila y comoda.

Cons:

Todo bien.

2026-07-04 • via Nuitee
R
Rodrigo • solo_traveller • br
8
2026-07-04 • via Nuitee
J
Jose Antonio • solo_traveller • pa
9
2026-07-04 • via Nuitee
D
Dorothy27996 • solo_traveller • rs
9
2026-07-04 • via Nuitee
M
Marcel • couple • br
6
Cons:

Café da manhã ruim e local sujo.

2026-07-03 • via Nuitee
M
MANUEL • solo_traveller • es
7
2026-07-03 • via Nuitee
G
Gabriela veronica • couple • ar
10
Increíble, volvería mil veces
Pros:

El lugar alucinante, tiene una terraza increíble para ver el atardecer.

Cons:

La verdad nada, todo es hermosísimo.

2026-07-02 • via Nuitee
T
Tabitha • solo_traveller • us
8
Clean and safe
Pros:

Great location

Cons:

Could have been a little cooler

2026-07-02 • via Nuitee
M
Monica • solo_traveller • ar
10
Buena ubicación
Pros:

Lo que más me gustó es la cama, muy confortable y grande.

2026-07-02 • via Nuitee
A
Anzhelika • couple • fr
6
Pros:

Overall, the hotel was quite good. Although check-in officially starts at 3:00 PM, the staff kindly checked me in at 12:30 PM without any issues, which I really appreciated.

Room service was also great food arrived within 15–20 minutes every time.

Cons:

I had read many reviews about the air conditioning not working, but I didn’t experience any problems with it.

However, there were some disappointing points. The room didn’t have a refrigerator, and only one small bottle of water was provided for two guests. There were also no toiletries. I paid €438 for two nights, and for that price I expected basic amenities like toiletries, a fridge, and enough drinking water.

The room was advertised as a “Romantic” but apart from the higher price, I didn’t notice any difference compared to a standard room. The description didn’t match what was actually provided.

The location is also quite convenient, which is definitely a plus.

2026-06-29 • via Nuitee
B
barrie • solo_traveller • es
9
Pros:

Great location

2026-06-28 • via Nuitee
D
Diego • solo_traveller • es
10
2026-06-28 • via Nuitee
Y
Yolanda • family_with_children • es
10
Muy buena
Pros:

Aire acondicionado

Cons:

Esperas recepción

2026-06-27 • via Nuitee
I
Irene Cristina Neto • couple • pt
9
Foi uma viagem maravilhosa!
Pros:

Foi tudo muito bom.

2026-06-27 • via Nuitee
S
Skender • solo_traveller • al
10
Pros:

Perfect location, amazing breakfast, comfort rooms

2026-06-25 • via Nuitee
G
Gihad David • family_with_children • es
5
2026-06-25 • via Nuitee
R
Rocio • couple • us
10
2026-06-24 • via Nuitee