Eurostars Plaza Mayor

Hotels
Eurostars Hotels
8.6 (3283 reviews)
Doctor Cortezo, 10 , Madrid , es

Children allowed

Facilities

Non-smoking rooms
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Inconsistent cleanliness
Issues with breakfast quality
Noise from air conditioning

Categories

Cleanliness
8.11
Some issues mentioned regarding the cleanliness of rooms and details needing attention.
Service
9.28
Staff was accommodating and helpful with a positive sentiment expressed toward their service.
Location
9.32
Many reviews praised the excellent location, very convenient for exploring the city.
Room Quality
8.27
Overall comfort was noted, but some guests found the rooms dated or issues with amenities.
Amenities
8.5
Mixed reviews on amenities, with some positive notes on breakfast but also mentions of noise issues.
Value for Money
8.66
Some comments on price versus quality helped the rating, but concerns on some aspects noted.
Food and Beverage
7.81
Mention of breakfast quality issues; needs improvement despite some positive feedback.
Overall Experience
8.88
General sentiment about staying again; mixed but leaning towards positive overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:36

Property Description

Central Location and Stylish Design
Eurostars Plaza Mayor is conveniently located just 150 meters from Tirso de Molina Metro Station, offering easy access to Plaza Mayor. The hotel's modern rooms boast contemporary decor and unique finishes, providing a stylish and comfortable stay for guests.

Panoramic City Views and Free WiFi
Enjoy stunning city views from the 7th-floor breakfast room while indulging in a delicious meal. Stay connected with complimentary WiFi throughout the hotel, perfect for both leisure and business travelers.

Historic Charm and Convenient Accessibility
Housed in a restored building from the 1930s, formerly part of the Frontón Madrid Sports Arena, Eurostars Plaza Mayor seamlessly blends historic charm with modern amenities. With key attractions like Puerta del Sol and the Art Triangle within walking distance, exploring Madrid is effortless.

Experience the perfect blend of history and modernity at Eurostars Plaza Mayor. Book your stay now for an unforgettable Madrid getaway.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 3283 reviews
Cleanliness: 8.11
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.5
Value for Money: 8.66
Food and Beverage: 7.81
Overall Experience: 8.88
R
Rosa Maria family_with_children es
8
Pros:

La cama, era muy cómoda.p

Cons:

Que no se podía abrir las ventanas.

2026-03-14 via Nuitee
M
Murat couple tr
7
Pros:

Konumunu

2026-03-14 via Nuitee
A
Alice couple br
9
Ótimo custo benefício. Localização perfeita.
Pros:

Embora os quartos sejam pequenos ao colchões eram bons e banheiro também. A localização é sensacional, fizemos tudo a pé aos museus, restaurantes, mercados, Plaza del Sol, de Espanha, etc. É a segunda vez que fico nesse hotel. Recomendo.

Cons:

Nada

2026-03-14 via Nuitee
R
Romoaldo family_with_children br
10
Hotel recomendado
Pros:

Tudo perfeito, limpo e organizado. Staff atencioso.

Cons:

Acho que o cafe da manhã pode ser acrescido de mais opções, à exemplo de outros hotéis que já me hospedei. Contudo apesar de caro, atende as necessidades de quem acorda cedo - portanto, não é um ponto negativo, já que optar por ele é uma escolha de cada hóspede e não uma obrigatoriedade.

2026-03-14 via Nuitee
A
Ana Hilda extended_group ch
9
Hotel acogedor, posición perfecta.
Pros:

La ubicación es perfecta para quienes quieren disfrutar del centro de Madrid sin usar muchos medios públicos ó autos. Todo queda bastante cerca. El desayuno con mucha variedad. Calidad- precio justo, servicio optimo. Todo sumado es un Hotel que recomiendo .

Cons:

Ponen poca agua en las habitaciones.

2026-03-13 via Nuitee
G
Geraldo family_with_children br
7
Bom custo benefício.
Pros:

Boa localização, quarto espaçoso.

2026-03-12 via Nuitee
F
Filipe couple br
10
2026-03-12 via Nuitee
A
ARTHUR GORDON extended_group us
9
2026-03-11 via Nuitee
E
Eduardo Luis couple es
1
2026-03-11 via Nuitee
Z
Zoraya family_with_children ch
9
Pros:

La atención de las señoritas, son super amables y se toman el tiempo para cada huésped, el desayuno es bueno y completo, la cama fué cómoda.

Cons:

Por poner algo, diría que la oscuridad en los corredores y que hay partes descuidadas que podrían renovar fácilmente.

2026-03-11 via Nuitee
E
Estela couple us
7
2026-03-11 via Nuitee
J
Juan Gonzalo family_with_children cl
9
Pros:

Laa instalaciones eran excelentes , limpias y de buen nivel . Las 4 estrellas estaban bien puestas .

Cons:

A pesar de estar muy cerca de lugares como la Plaza Mayor , Mercado de San Miguel , Gran Via y Otros , la calle donde esta ubicado estaba muy sucia , ruidosa y llena de basura . Fue como un Oasis en el medio del Caos .

2026-03-10 via Nuitee
R
RUBEN family_with_children ec
10
FELICITACIONES A TODOS, HOTEL FANTASTICO. UBICACION, DESAYUNO Y HABITACION INCREIBLES.
Pros:

Personal muy amable, ubicacion excelente, habitacion increible, desayuno muy bueno.

Cons:

Todo excelente, nada de cosas negativas. FELICITACIONES

2026-03-09 via Nuitee
R
ROSA couple es
8
2026-03-09 via Nuitee
A
Alejandra solo_traveller es
10
2026-03-09 via Nuitee
J
Jose family_with_children es
10
Pros:

La amabilidad del personal y sobretodo el colchón.

2026-03-08 via Nuitee
E
Ehrlin Sjöberg family_with_children se
8
We would definitely recommend this hotel!
Pros:

Location was excellent! The room was very nice and we especially appreciated the bathtub! We also really liked the asian food-market next door!

Cons:

The view from the room was not the best. Our room was not facing the street so we could only see a small space between houses. Also the breakfast felt small and the bacon was a bit under cooked for our taste.

2026-03-08 via Nuitee
F
Fabrizio extended_group it
9
Posizione favolosa per tutto il centro città
Pros:

Colazione buona. Posizione favolosa

Cons:

Dotazioni della camera molto migliorabili

2026-03-08 via Nuitee
K
kees solo_traveller nl
9
Excellent!
Pros:

Very central and good breakfast! Thanks for transport service on arrival!

Cons:

It was ok so no complaints!

2026-03-07 via Nuitee
S
Sara couple be
8
Bello hotel, ottima pulizia e posizione
Pros:

Lenzuola profumate

Cons:

Il personale alla reception non parla italiano e considerato il numeroso turismo italiano è una pecca

2026-03-07 via Nuitee