Hacienda La Ciénega

Hotels
Independent
8.6 (20 reviews)
Panamericana E-35 km 326, Tanicuchi, Cotopaxi , Tanicuchi , EC

Facilities

Free breakfast
Meeting rooms
Proposal/romance packages available
Hot springs nearby
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful garden
Historical significance
Cons:
Heating issues
Mixed reviews on cleanliness
Varied feedback on value for money
Restaurant service needs improvement

Categories

Cleanliness
6
Mixed reviews about cleanliness, with some guests praising it and others mentioning the cold, damp, and spooky environment.
Service
8
Guests appreciated the helpful and nice staff, but some complaints about the restaurant service and lack of cooking skills.
Location
8
The historical significance and beautiful garden of the Hacienda were highlighted by guests.
Room Quality
7.5
Rooms reflected the period and were generally appreciated, although some mentioned the need to address heating issues.
Amenities
7.2
Limited specific feedback on amenities, but the garden, historical significance, and restaurant were praised.
Value for Money
6.9
Mixed reviews on the value for money, with some guests mentioning the incredible history and others stating it was not worth returning.
Food and Beverage
7.3
Overall positive feedback on breakfast and dinner, with a need for improvement in the variety and cooking skills.
Overall Experience
7.5
Most guests had a positive experience with the historical significance, beautiful garden, and nice staff standing out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 21:13

Property Description

Indulge in Luxury Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.

Dine with a View
Enjoy a meal at Restaurante de La Cienega, a restaurant offering a bar/lounge and a garden view, or opt for room service.

Relax in Comfort
Stay in uniquely decorated guestrooms with fireplaces, deep soaking bathtubs, rainfall showerheads, and complimentary Wi-Fi.

Book your escape to Hacienda La Ciénega now and experience mountain luxury at its finest!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Staff wears personal protective equipment

See all policies

Location

Guest Reviews

8.6
Based on 20 reviews
Cleanliness: 6
Service: 8
Location: 8
Room Quality: 7.5
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.5
I
ignacia
10
Pros:

Everything

2024-10-22 via Nuitee
J
Julia family_with_children
6
Pros:

Rough road to get there. Dinner was not great, very poor value for price. Lovely ambiance. Beautiful courtyard. Loved dinner by the fireplace. Kind server. Do not recommend the eggplant!

Bathroom had loose ceiling tiles that seemed open to outside. Very humid smelling room. Nice big room but disappointing fire 180/night.

2024-01-01 via Nuitee
K
kathleen
10
Little piece of history.
Pros:

Wonder historic hotel with excellent staff.

2020-02-12 via Nuitee
V
Verified traveler partner
10
Pros:

If you want to live in a place that is frozen in 1920, this is your place. Reflects a plantation lifestyle. You could walk around the property and discover gems for days. We loved having dinner facing a fireplace each night. loved the room with its fireplace. Very much worth the stay for the experience alone.

2019-12-11 via Nuitee
V
Verified traveler partner
10
Pros:

Las instalaciones. Restaurante, desayunos, cenas y carta de vinos. Personal muy amable.

2019-09-17 via Nuitee
V
Verified traveler partner
8
Pros:

Los años que tiene y su historia y la conservacion de la misma

2019-04-15 via Nuitee
M
Mark
10
Travel back to a 1700’s hacienda!
Pros:

Totally cool hotel dripping with history. Originally a 1700’s hacienda, you feel like ur staying in a museum. Good classic restaurant. Has its own chapel and alpacas. We stayed in the honeymoon suite - I felt like time traveler. A four seasons this is not. Great value if ur willing to put up with a few charming kinks!

2018-12-31 via Nuitee
V
Verified traveler
8
Historic but needs major face lift.
Pros:

A historic hotel with a ton of character but just needs to be renovated to bring back its grandeur. Great for photography

2017-04-01 via Nuitee
V
Verified traveler
10
Pros:

Amazing property, amazing staff.... be aware that the address on hotels.com is INCORRECT! we spent an hour looking for this hotel and realized the address was wrong. Be sure to email hotel and get an updated address. Other than that, incredible place to stay

2017-01-03 via Nuitee
H
Hector
8
Excelente sitio para descansar
Pros:

Trato cálido y de respeto para el cliente. Fui y con familia y tuvimos un upgrade de la habitación a la suite del domo, excelnte lugar y muy comodo para descansar alejado del ruido.

2016-11-10 via Nuitee
V
Verified traveler
8
Beautiful very historical hacienda
Pros:

Super hard working staff. Absolutely beautiful historical hacienda

2016-08-07 via Nuitee
B
Bruno
6
Pros:

Très beau bâtiment de style. Chambre un peu fraîche ne pas hésiter à mettre le radiateur d'appoint. Pas de possibilité de se restaurer en dehors.

2016-03-20 via Nuitee
C
Carolynne
8
Beautiful mansion in wood setting.
Pros:

Warm welcome, help with our motorbike luggage upstairs, beautiful quiet setting out of town in woods. Some staff spoke English which was very helpful. Enjoyed the garden courtyard and wandering the grounds to find llamas, pet rabbits, etc. Our spacious room was in the main building which was very traditional to the hacienda. Food was average but enjoyable. Overall a positive stay.

2016-01-26 via Nuitee
V
Verified traveler
10
Beautiful historical hacienda with great service
Pros:

The place is incredible. It is a classic place which they don't make any more of. Rates in Ecuador are reasonable. Any where else this hotel would be really expensive. Nice for those of us who would like to enjoy a little luxury once in a while. Because of the season ,the day of the week (Monday ) and the fact that Cotapaxi has been closed to visitors the hotel was not busy so they have us a wonderful upgrade to a fabulous suite. They had our meals set up for us before we got to the dining room, and the food was good. However the thing that really made this a five star experience was that when we got to Quito and realized that we had forgotten our computer and left it in the lobby the manager brought it to us at out hotel in Quito. What a relief that was to get our computer back. I took so many pictures of the hotel and the grounds because it is so beautiful , but the personal attention is what really makes the hacienda so special.

2015-10-04 via Nuitee
S
Sydney
4
Not worth the money
Pros:

While it is certainly and interesting looking place, I would not stay there again or recommend it. It would have been much cheaper and easier to do a Cotopaxi day trip from Quito. The hotel is super overpriced and antiquated. They don't have enough information about tours and the receptionist speaks no English. The food is good but pretty pricey. It is pretty cold and advertising free wifi when it only works in a 10ft area in a corridor is a joke.

2015-07-13 via Nuitee
V
Verified traveler
6
De la tristesse
Pros:

Ce magnifique endroit n est plus qu une coquille vide destinée a recevoir des groupes

2015-06-20 via Nuitee
V
Verified traveler
8
Pros:

-the hotel needs to upgrade their shower/bath facilities - currently hot water is hit or miss.

2014-08-08 via Nuitee
V
Verified traveler
8
Beautiful old hacienda, not so close to Cotopaxi v
Pros:

We booked this hotel after readings several positive reviews. The first problem we had was finding it. We took a bus from Quito and told the driver where we wanted to get off. He dropped us next to a dirt path, gesturing that it was right there.turns out La Cienega is actually a ten minute drive away, or for us, twenty minutes dragging our suitcases along a gravel and mud path in the pouring rain.

There is some confusion about the location amongst even the locals, so learn from us and just go the main bus area and take a taxi.

Now on to the hotel...we had a beautiful big room with a fireplace and exposed stone walls. Everything is quite dated, so while not unenjoyable, we noticed things like very creaky floors and squeaky beds. Otherwise the room was great.

We ate most meals at the hotel as the isolated location means there was nothing else around. The food was good, not great. Certainly for the prices as compared to the usual Ecuadoran meals, were quite high. US$8 for a salad is a bit steep....

My final comment is back to the location. It is misleading to state as La Cienega does, that it's at the foot of the Cotopaxi volcano. This maybe geographically true, but we read that the hotel is right inside the Cotopaxi national park. Not true. We travelled about 20 mins by car just to reach the park entrance.

2014-04-30 via Nuitee
P
Patrick
8
Havre de paix au pied du Cotopaxi
Pros:

Cadre spectaculaire, à la hauteur de sa réputation. Un grand plus, le feu qui nous attendait dans la cheminée de l'immense chambre. Et la musique indienne superbe au restaurant.

2013-09-04 via Nuitee
V
Verified traveler
10
Hosteria La Cienega
Pros:

Beautiful house in beautiful surroundings, well worth a stay if you are visiting the Cotopaxi Volcano.

2013-06-25 via Nuitee