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Facilities
Property facilities
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Front entrance ramp
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Free WiFi
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24-hour front desk
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Luggage storage
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Concierge service
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Elevator
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Gift shops or newsstand
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Bicycle rentals nearby
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Free newspapers in lobby
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Porter/bellhop
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Smoke-free property
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Ecotours nearby
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Tours/ticket assistance
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Braille or raised signage
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Parking (limited spaces)
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Free self parking
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Computer station
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Airport transportation - pickup (surcharge)
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Ziplining nearby
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Banquet hall
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Coworking spaces
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Stair-free path to entrance
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional amenities at this Art Deco hotel include a hair salon and a banquet hall.
Dining Options
Enjoy local cuisine at Clever Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Convenient Location
Explore nearby attractions such as NCCC Mall Palawan and SM City Puerto Princesa while staying at Holiday Suites Business District (Empire Suites Hotel). The hotel's central location in Puerto Princesa provides easy access to key landmarks and entertainment spots. Book now for a memorable stay!
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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General
Cashless transactions are available
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General
Professional property host/manager
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Children and extra beds
No cribs (infant beds) available
Location
Guest Reviews
The restaurant is the best kept secret in town. Don’t let the simple menu fool you. Food is amazing. Friendly staff.
Good value for money and in a great location accessible to main highway to catch a ride.
Good location
Wifi ne fonctionne pas dans la chambre, environnement bruyant jusqu’à 2h du matin.
1 seul linge de bain troué piur 2 personnes
This is a recent turn over hotel and I feel they are still upgrading from the previous owners. The property is very clean and generally serviceable, but a lot of little things fall short. We had two rooms. One had a modern plastic rfid key, and the other an old fashion metal key. In my room they provided instant coffee packets, but no water heater/kettle. They had two coffee cups but no glasses. Two bath towels, but no hand towels or wash cloths. I felt it was kind of a 3.5 star hotel, but they don’t have 3.5 on the survey scale, so I gave them 4 stars.
Very good
need a lot of improvement
The staff is extremely friendly, welcoming, and helpful.
However, the refrigerator was not connected or running, and the safe box not working; both of which are important to me when I travel.
Again, the staff is the best asset the hotel offers.
No windows or phone in room. TV not working. Only one towel. Unsecure furniture...."closet" fell on me twice when i opened door. AC unit has a constant drip noise .
Bugs, micro-ants, and small lizard in room.
Entrance dirty and smells with stray dogs running wild.
Staff very apathetic and not very helpful. Avoid this place.
It was a really nice hotel. Hardly any hot water, but the guy took care of it right away.
Coming from Canada to Philippines for the 1st time, was expecting a dive for the price charged... I was pleasantly surprised
This place was probably one of the worst hotels i’ve stayed at. I’ve been to a lot of places all over the globe, but this was by far THE WORST!!! The staff was unbelievably cunty with me, asking for my itinerary when she had it pulled up on the computer already like she didn’t believe me when i was there the night prior. Charged me 2250 pisos for a late check out? when i never requested a late check out??? also refused to take my cards said cash only, i’m pretty sure it’s just a bunch of scam artists working just like the rest of this godforsaken island, sad to see a holiday in like this.
The room is very small for family of 4, Wifi is very weak
I am disappointed with my stay at Empire Suites Hotel. The hotel is dirty and rundown. Area is dumpy and smelly. They advertise terraces, but the rooms don’t have them. When I asked the Front Desk to change to a room with a terrace, he confirmed there were none. He justified their website by claiming that the restaurant has a terrace.
Pros -
• very affordable
• friendly and helpful staff
• easy to get tuktuk (local taxi/bikes) from outside the entrance
Cons -
• aircon doesn’t work very well
• Walls are paper thin
• There was a window at the top of the wall in the room, when I stood on the bed to see what was outside i found that it looked straight into someone else’s room… very strange.
Overall, for the price, I’d say that it was pretty good, and was fine for the 1 night we booked, but i wouldn’t want to stay here for too many nights.
Muy amables
I am very satisfied with the place, wi-fi is a plus, dining area around and also burger place open 24 hrs. Overly satisfied with the place.
Great stay
밤비행기로 오고 다음날 호핑을 바로 가기에 호텔에서 머무는 시간이 많지않아 공항과 가까운 곳으로 잡았습니다.
그러나 이선택은 옳지못했습니다. 티키바가 건너편에 있어서 티키바가 새벽 3시4시까지 시끄러워서 잠을 못잤습니다. 또한 조식에서 먹을만한것이 없습니다. 방마다 방음이 되지않습니다. 복도에서 문틈으로 보면 내부가 살짝 보입니다.
직원분들은 매우 친절하십니다. 그리고 1층에 은행이 있어서 가드분 계셔 안전합니다. 또한 1층 마사지는 매우 만족스럽습니다. 시내와 가까워서 시내관광하기에 좋습니다.
Staff not friendly and facilities not clean. Towels are dirty.
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