Holiday Inn Express Birmingham - Snow Hill by IHG

Hotels
•
Holiday Inn Express
7.6 (10418 reviews)
1 Snow Hill Plaza, St Chad's Queensway , Birmingham , GB
+44 371 902 1636

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast
Cons:
Issues with air conditioning
Room maintenance problems
Mixed opinions on value for money

Categories

Cleanliness
7
Guests had mixed reviews about cleanliness, with some mentioning clean rooms and others noting poor room maintenance.
Service
8.4
Service was generally appreciated, with friendly and helpful staff, although some guests experienced delays or issues.
Location
8.5
The hotel is well-located near key landmarks and public transport, making it convenient for guests.
Room Quality
7.4
Rooms were comfortable but had issues like broken air conditioning, poor maintenance, and noise disturbances.
Amenities
7.1
Guests found amenities satisfactory, with highlights on breakfast and helpful staff, but some mentioned deficiencies like lack of air conditioning in rooms.
Value for Money
6.5
Mixed opinions on value for money, with some guests feeling the price was high for the services offered and others considering it reasonable for the location.
Food and Beverage
7.4
Breakfast and restaurant services were generally well-received, but some guests desired more variety and better quality.
Overall Experience
8.5
Most guests had a positive overall experience, praising friendly staff and good location, despite some shortcomings in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 11:41

Property Description

Modern Accommodations
The Holiday Inn Express Birmingham - Snow Hill offers contemporary air-conditioned rooms with Freeview TV and en suite shower rooms, providing a comfortable stay for guests.

Convenient Amenities
Guests can enjoy free Wi-Fi, an onsite mini gym, meeting rooms, and a stylish Great Room serving daily continental breakfast and a variety of beverages and snacks.

Central Location
Located in the heart of Birmingham, the hotel is within walking distance of Birmingham Snow Hill Railway Station, popular restaurants, canal-side cafés, and attractions like the National Indoor Arena. Direct train links to Birmingham International Airport are also easily accessible from nearby New Street Railway Station.

Book your stay at the Holiday Inn Express Birmingham - Snow Hill for a convenient and enjoyable experience.

Important information:

Guests enjoy a 55% discount off parking on the standard tariff at the B4 car park.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 10418 reviews
Cleanliness: 7
Service: 8.4
Location: 8.5
Room Quality: 7.4
Amenities: 7.1
Value for Money: 6.5
Food and Beverage: 7.4
Overall Experience: 8.5
C
Cassie • couple • gb
10
2026-10-17 • via Nuitee
T
Thomas • family_with_children • de
9
Pros:

Gute Lage und schöne Zimmer. Das Frühstück war lecker und das Personal war wirklich freundlich und hilfsbereit. Zur nächsten Bushaltestelle waren es nur 2 min zu Fuß.

2026-10-17 • via Nuitee
M
Mark • couple • gb
8
Great location, clean and such friendly staff but breakfast (not the food) but the waiting and availability was a let do
Pros:

Very clean and friendly service

Cons:

Breakfast service was a little disappointing. Very busy and the speed of the hot food was not up to their normal standards

2026-10-17 • via Nuitee
G
Gartside • family_with_children • gb
2
Pros:

Location was perfect

Cons:

Smell on landing.
Breakfast was very disappointing

2026-10-17 • via Nuitee
M
Mariatu • family_with_children • gb
7
2026-10-17 • via Nuitee
I
Isabel • solo_traveller • gb
10
2026-10-16 • via Nuitee
J
Johnson • family_with_children • gb
8
Satisfactory
Pros:

Very good

Cons:

Access. The little lift up to the dining area was blocked by a trolley. The staff were busy had to wait till someone noticed me.

2026-10-16 • via Nuitee
V
VALENTINA • family_with_children • co
8
2026-10-16 • via Nuitee
A
ANIL • family_with_children • gb
8
2026-10-16 • via Nuitee
M
Mel • family_with_children • gb
10
Pros:

Excellent....clean and very comfortable. Breakfast was the BEST

Cons:

There was nothiing I didnt like

2026-10-16 • via Nuitee
J
Javier • family_with_children • es
8
Pros:

El personal y el desayuno incluido

Cons:

Solo tres ascensores para cientos de habitaciones y uno de ellos estropeado todo el fin de semana.

2026-10-16 • via Nuitee
Y
Yuvraj • couple • gb
7
2026-10-16 • via Nuitee
N
natalie • family_with_children • gb
5
ok probably wouldn’t book again
Pros:

the breakfast

Cons:

the room had twin beds but no plugs, lamps or light switches next to the bed on the right

2026-10-15 • via Nuitee
T
Thắng • family_with_children • gb
10
2026-10-15 • via Nuitee
A
Ashley • solo_traveller • ie
10
2026-10-15 • via Nuitee
M
Marco • extended_group • nl
8
Pros:

Goede ligging

Cons:

Ontbijt was niet erg uitgebreid. Geen kaas of worst oobroodjes. Voornamelijk Engelse ontbijt

2026-10-15 • via Nuitee
T
Teamar • family_with_children • gb
10
Hotel exceeded our expectations, the manager, the staff, room and breakfast was an absolute delight!
Pros:

Check in was a breeze, breakfast was fresh, room was clean, the location is unmatched and the staff were AMAZING! The hotel manager David was beyond helpful and really showed that cares about his guests and their needs. He truly made our experience that much better.

2026-10-14 • via Nuitee
B
Beth • solo_traveller • gb
10
AMAZING
Pros:

I would highly recommend this hotel. I came from York as my son had treatment at the children hospital on Monday and needed a follow up the day after. So I booked the hotel for somewhere to sleep but the treatment I received was amazing clean food was amazing and staff was best I’ve seen I would like to thank Leanne for the support she offered also the help when I needed something

2026-10-14 • via Nuitee
R
Richard • family_with_children • gb
9
2026-10-14 • via Nuitee
A
Alex • extended_group • gb
10
Excellent value for the location.
Pros:

Good size rooms and bathrooms. Clean and tidy. Air con also. Breakfast was decent. Overall good value for money.

Cons:

Nothing.

2026-10-14 • via Nuitee