Holiday Inn Express Birmingham - Snow Hill by IHG

Hotels
•
Holiday Inn Express
7.6 (9107 reviews)
1 Snow Hill Plaza, St Chad's Queensway , Birmingham , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast
Cons:
Issues with air conditioning
Room maintenance problems
Mixed opinions on value for money

Categories

Cleanliness
7
Guests had mixed reviews about cleanliness, with some mentioning clean rooms and others noting poor room maintenance.
Service
8.4
Service was generally appreciated, with friendly and helpful staff, although some guests experienced delays or issues.
Location
8.5
The hotel is well-located near key landmarks and public transport, making it convenient for guests.
Room Quality
7.4
Rooms were comfortable but had issues like broken air conditioning, poor maintenance, and noise disturbances.
Amenities
7.1
Guests found amenities satisfactory, with highlights on breakfast and helpful staff, but some mentioned deficiencies like lack of air conditioning in rooms.
Value for Money
6.5
Mixed opinions on value for money, with some guests feeling the price was high for the services offered and others considering it reasonable for the location.
Food and Beverage
7.4
Breakfast and restaurant services were generally well-received, but some guests desired more variety and better quality.
Overall Experience
8.5
Most guests had a positive overall experience, praising friendly staff and good location, despite some shortcomings in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 11:41

Property Description

Modern Accommodations
The Holiday Inn Express Birmingham - Snow Hill offers contemporary air-conditioned rooms with Freeview TV and en suite shower rooms, providing a comfortable stay for guests.

Convenient Amenities
Guests can enjoy free Wi-Fi, an onsite mini gym, meeting rooms, and a stylish Great Room serving daily continental breakfast and a variety of beverages and snacks.

Central Location
Located in the heart of Birmingham, the hotel is within walking distance of Birmingham Snow Hill Railway Station, popular restaurants, canal-side cafés, and attractions like the National Indoor Arena. Direct train links to Birmingham International Airport are also easily accessible from nearby New Street Railway Station.

Book your stay at the Holiday Inn Express Birmingham - Snow Hill for a convenient and enjoyable experience.

Important information:

Guests enjoy a 55% discount off parking on the standard tariff at the B4 car park.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 15 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 9107 reviews
Cleanliness: 7
Service: 8.4
Location: 8.5
Room Quality: 7.4
Amenities: 7.1
Value for Money: 6.5
Food and Beverage: 7.4
Overall Experience: 8.5
D
David • couple • gb
9
2026-03-14 • via Nuitee
W
Wicks • family_with_children • gb
10
2026-03-14 • via Nuitee
J
Jean • family_with_children • gb
10
2026-03-13 • via Nuitee
J
Jean • family_with_children • gb
10
2026-03-13 • via Nuitee
L
Leslie • family_with_children • gb
10
Great place to stay.
Pros:

Great location for the tram. All staff were friendly and helpful. Nice bar area and restaurant. Looking forward to next time.

Cons:

The weather.

2026-03-13 • via Nuitee
E
Emal • family_with_children • gb
9
2026-03-13 • via Nuitee
J
Jasmeet • couple • gb
10
2026-03-12 • via Nuitee
O
Oliver • family_with_children • gb
7
Pros:

Very helpful staff on arrival

2026-03-12 • via Nuitee
E
Ed Young • family_with_children • gb
8
Pros:

Easy access to Centre

Cons:

Nothing

2026-03-12 • via Nuitee
J
Jasmeet • couple • gb
10
2026-03-12 • via Nuitee
J
Jasmeet • couple • gb
9
2026-03-12 • via Nuitee
M
Mark • solo_traveller • gb
10
Convenient stay, value for money
Pros:

Booked as close to Birmingham Children's Hospital. Booked last minute as I didn't know I was staying. The reception staff are pleasant. The room was comfortable. Breakfast was very good.

2026-03-12 • via Nuitee
J
Judit • family_with_children • hu
9
Pros:

Tiszta,bőséges reggeli.

Cons:

A hűtő hiányzott a szobából.

2026-03-12 • via Nuitee
A
Abbas Ali • solo_traveller • gb
9
2026-03-12 • via Nuitee
D
Daniel • family_with_children • gh
10
2026-03-11 • via Nuitee
C
Connolly • couple • ie
8
Pros:

Great location, 10 min walk to train station. Fantastic selection of food for Breakfast. Great value for money.

Cons:

Not able to open window for fresh air.

2026-03-11 • via Nuitee
J
Jean • family_with_children • gb
10
2026-03-11 • via Nuitee
M
Malcolm • couple • gb
8
Practical, comfortable and values it's guests.
Pros:

The location was what suited our needs and the staff went out of their way to make us feel valued.

Cons:

The air conditioning unit in the room did not seem to work.

2026-03-11 • via Nuitee
M
Matteo • couple • it
7
2026-03-10 • via Nuitee
S
Sebastian • family_with_children • pl
7
2026-03-10 • via Nuitee