Holiday Inn Express Birmingham - Snow Hill by IHG

Hotels
•
Holiday Inn Express
7.6 (10418 reviews)
1 Snow Hill Plaza, St Chad's Queensway , Birmingham , GB
+44 371 902 1636

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast
Cons:
Issues with air conditioning
Room maintenance problems
Mixed opinions on value for money

Categories

Cleanliness
7
Guests had mixed reviews about cleanliness, with some mentioning clean rooms and others noting poor room maintenance.
Service
8.4
Service was generally appreciated, with friendly and helpful staff, although some guests experienced delays or issues.
Location
8.5
The hotel is well-located near key landmarks and public transport, making it convenient for guests.
Room Quality
7.4
Rooms were comfortable but had issues like broken air conditioning, poor maintenance, and noise disturbances.
Amenities
7.1
Guests found amenities satisfactory, with highlights on breakfast and helpful staff, but some mentioned deficiencies like lack of air conditioning in rooms.
Value for Money
6.5
Mixed opinions on value for money, with some guests feeling the price was high for the services offered and others considering it reasonable for the location.
Food and Beverage
7.4
Breakfast and restaurant services were generally well-received, but some guests desired more variety and better quality.
Overall Experience
8.5
Most guests had a positive overall experience, praising friendly staff and good location, despite some shortcomings in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 11:41

Property Description

Modern Accommodations
The Holiday Inn Express Birmingham - Snow Hill offers contemporary air-conditioned rooms with Freeview TV and en suite shower rooms, providing a comfortable stay for guests.

Convenient Amenities
Guests can enjoy free Wi-Fi, an onsite mini gym, meeting rooms, and a stylish Great Room serving daily continental breakfast and a variety of beverages and snacks.

Central Location
Located in the heart of Birmingham, the hotel is within walking distance of Birmingham Snow Hill Railway Station, popular restaurants, canal-side cafés, and attractions like the National Indoor Arena. Direct train links to Birmingham International Airport are also easily accessible from nearby New Street Railway Station.

Book your stay at the Holiday Inn Express Birmingham - Snow Hill for a convenient and enjoyable experience.

Important information:

Guests enjoy a 55% discount off parking on the standard tariff at the B4 car park.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 10418 reviews
Cleanliness: 7
Service: 8.4
Location: 8.5
Room Quality: 7.4
Amenities: 7.1
Value for Money: 6.5
Food and Beverage: 7.4
Overall Experience: 8.5
K
Kseniia • solo_traveller • ru
8
2026-09-19 • via Nuitee
C
Craig • solo_traveller • gb
10
Pros:

It was good

2026-09-19 • via Nuitee
P
Purva • couple • gb
8
2026-09-19 • via Nuitee
R
Ramesh chandra • couple • in
6
2026-09-19 • via Nuitee
G
Gurcharan singh • extended_group • gb
10
2026-09-19 • via Nuitee
R
Ramesh chandra • couple • in
6
2026-09-19 • via Nuitee
M
Mahmoud • family_with_children • gb
8
2026-09-19 • via Nuitee
C
Carmel • extended_group • ie
10
2026-09-19 • via Nuitee
K
Kirstie • couple • gb
8
Pros:

Location , cleanliness and friendly staff

Cons:

Nothing

2026-09-18 • via Nuitee
A
Aditya Kanrat • solo_traveller • gb
10
2026-09-18 • via Nuitee
G
Gary • couple • gb
10
2026-09-18 • via Nuitee
L
Lauren • solo_traveller • gb
7
Pros:

Clean. Safe. Central location.

Cons:

My TV didn’t work.

2026-09-18 • via Nuitee
T
Tânia • solo_traveller • pt
10
Pros:

Cama confortável, limpeza perfeita. Funcionários muito simpáticos e disponíveis.

2026-09-18 • via Nuitee
B
babu • family_with_children • gb
8
2026-09-17 • via Nuitee
P
Priestley • solo_traveller • gb
8
2026-09-17 • via Nuitee
E
Emily • couple • gb
9
2026-09-17 • via Nuitee
S
Sayom Mukherjee • solo_traveller • gb
5
Pros:

Everything is sorted

Cons:

Lift are not good. They shakes the make sounds

2026-09-17 • via Nuitee
N
Nariaki • family_with_children • gb
8
Good
Pros:

Very good location

Cons:

The parking lots fee was still expensive though it was available of some voucher.

2026-09-16 • via Nuitee
L
Lee • couple • gb
10
2026-09-16 • via Nuitee
C
christopher • solo_traveller • gb
10
2026-09-16 • via Nuitee