Holiday Inn Express Birmingham - Snow Hill by IHG

Hotels
•
Holiday Inn Express
7.6 (10418 reviews)
1 Snow Hill Plaza, St Chad's Queensway , Birmingham , gb
+44 371 902 1636

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast
Cons:
Issues with air conditioning
Room maintenance problems
Mixed opinions on value for money

Categories

Cleanliness
7
Guests had mixed reviews about cleanliness, with some mentioning clean rooms and others noting poor room maintenance.
Service
8.4
Service was generally appreciated, with friendly and helpful staff, although some guests experienced delays or issues.
Location
8.5
The hotel is well-located near key landmarks and public transport, making it convenient for guests.
Room Quality
7.4
Rooms were comfortable but had issues like broken air conditioning, poor maintenance, and noise disturbances.
Amenities
7.1
Guests found amenities satisfactory, with highlights on breakfast and helpful staff, but some mentioned deficiencies like lack of air conditioning in rooms.
Value for Money
6.5
Mixed opinions on value for money, with some guests feeling the price was high for the services offered and others considering it reasonable for the location.
Food and Beverage
7.4
Breakfast and restaurant services were generally well-received, but some guests desired more variety and better quality.
Overall Experience
8.5
Most guests had a positive overall experience, praising friendly staff and good location, despite some shortcomings in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 11:41

Property Description

Modern Accommodations
The Holiday Inn Express Birmingham - Snow Hill offers contemporary air-conditioned rooms with Freeview TV and en suite shower rooms, providing a comfortable stay for guests.

Convenient Amenities
Guests can enjoy free Wi-Fi, an onsite mini gym, meeting rooms, and a stylish Great Room serving daily continental breakfast and a variety of beverages and snacks.

Central Location
Located in the heart of Birmingham, the hotel is within walking distance of Birmingham Snow Hill Railway Station, popular restaurants, canal-side cafés, and attractions like the National Indoor Arena. Direct train links to Birmingham International Airport are also easily accessible from nearby New Street Railway Station.

Book your stay at the Holiday Inn Express Birmingham - Snow Hill for a convenient and enjoyable experience.

Important information:

Guests enjoy a 55% discount off parking on the standard tariff at the B4 car park.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 10418 reviews
Cleanliness: 7
Service: 8.4
Location: 8.5
Room Quality: 7.4
Amenities: 7.1
Value for Money: 6.5
Food and Beverage: 7.4
Overall Experience: 8.5
A
Al-Amin Chowdhury • extended_group • gb
10
Overall, it was a pleasant and comfortable stay.
Pros:

The room was clean and comfortable, and the staff were friendly and helpful. Enjoyed buffet Breakfast

Cons:

Checkout time strictly 11am.

2026-08-30 • via Nuitee
D
Dave • solo_traveller • gb
9
2026-08-29 • via Nuitee
A
Anthony • solo_traveller • gb
9
2026-08-29 • via Nuitee
G
Gaetano • family_with_children • it
10
Eccelllente
Pros:

Penso che in città sia la migliore opzione. Tanta comodità al nostro servizio. Se ritornassi, sceglierei nuovamente questa struttura.

Cons:

La colazione potrebbe essere più ricca.

2026-08-29 • via Nuitee
E
Everjoy R • family_with_children • gb
1
2026-08-29 • via Nuitee
F
Florence • couple • gb
6
2026-08-29 • via Nuitee
H
Helal M. • family_with_children • bd
7
A great-value stay with an amazing city view, good breakfast, and a convenient location. 1/2
Pros:

The view from the 18th floor was amazing, with a great view of the whole city. Overall, the room was good and had all the facilities we needed. The bathroom was very clean, and we really enjoyed the breakfast. For the price, the combination of the room, breakfast, and location was excellent.

Cons:

If you look closely at the floor and walls, there were some areas with dirt that could have been cleaned better.

2026-08-29 • via Nuitee
P
Phil • solo_traveller • gb
8
Very comfortable stay. Helpful and attentive staff. Excellent value for money
2026-08-28 • via Nuitee
P
Paul • solo_traveller • gb
1
2026-08-28 • via Nuitee
L
Leopatra • solo_traveller • gb
9
2026-08-28 • via Nuitee
E
Eunan • solo_traveller • ie
10
Pros:

All.

Cons:

Zero

2026-08-28 • via Nuitee
L
Leopatra • couple • gb
8
Very good
Pros:

Clean

Cons:

The next day during my stay my bins were not emptied

2026-08-28 • via Nuitee
N
Nii Tettey • extended_group • gh
10
2026-08-28 • via Nuitee
A
Adi • couple • gb
10
2026-08-27 • via Nuitee
G
Gemma • family_with_children • gb
8
2026-08-27 • via Nuitee
E
Eliz • family_with_children • gb
10
Pros:

Beautiful

Cons:

Staff

2026-08-27 • via Nuitee
M
Martina • extended_group • de
5
2026-08-27 • via Nuitee
C
Chalkley • extended_group • gb
10
Great overnight stay to catch up with friends. Lovely hot breakfast to start off our day.
Pros:

such a great place to stay. quite central. great value for money, great room and room facilities and a lovemy breakfast.

Cons:

Nothing everything was great

2026-08-27 • via Nuitee
R
Raquel • couple • es
8
Estancia muy positiva
Pros:

Limpieza, ubicación. Precio

Cons:

Todo perdecto

2026-08-27 • via Nuitee
M
Michael • solo_traveller • gb
8
Pros:

Generally very nice in great location

2026-08-27 • via Nuitee