Le Trianon Luxury Hotel & Spa

When we checked in, the hotel room had a weird smell coming from the bathroom. It lingered for days but we still don't know where it came from. We were out one day and we came back to the room unlocked, the housekeeping cart in the living room, the windows open but no one was in. This was rather disconcerting as we had our bags in our room. We had to call the front desk to tell them what happened. The next day, we went out again and came back with the room cleaned but the windows were left wide open. Again, this is very disconcerting as we had our items in the room.

I been traveling many years I Never stayed in a hotel like the bed it's very gross they don't change the sheets. The towels not white anymore brown NO WIFI AND NO AIR CONDITIONING AND LOOOOTS OF NOISE.
They are a big scammers, they didn't tell me that i will pay for breakfast the guy at night told me the time for breakfast it's suuuuuuper small breakfast i paid 80dh for each breakfast and the first day i pay the fees and when i was leaving they ask me to pay 331 dh fres even i paid 80 dh when i checked in .i paid total fees and the gross breakfast .
Don't go to this hotel it's a scam.

DON'T STAY AT THIS HOTEL NO WIFI NO AIR CONDITION AND NOT CLEAN AT ALL , I HAVE PICTURES OF THAT .
THEY ARE SUPER BIG SCAMMERS I PAID EXTRA 400 DH FOR NO REASON .
AND YOU CAN'T SLEEP AT ALL

It was good .

Location and the stuffs. You feel at home!
It has a lot of places to eat nearby. Very confortable room.

Lovely hotel - friendly staff. The street was a bit too loud though, made it hard to get adequate sleep. But this is outside the hotels control. Lots of coffee and eateries in the same street and the supermarket a few meters away was an absolute bonus ( the hotel only serves breakfast)
Comfy bed, hot water and very clean.

Very bad hotel I seen in my 22 travel history, reception staff very unprofessional,after 15 minutes waiting he gave me keys,room size very small,bathroom dran system very bad.i think 1 star hotel better this hotel, never recommend 👎

Close to downtown and staff are very nice. Every time I go to Casablanca I stay in this hotel

Staff is very nice and rooms are clean, calm and artistique. Hotel is very close to downtown. Everything is around you. Groceries and restaurants.

Whenevrr I go to to Casablanca I book my stay at Le Terianon

It was okay in general, hotel is situatied 2 minutes walk from Casablanca downtown.The hotel need some improvements.The receptionist very friendly.Safe area with lots of restaurants ! Go for it :)

The hotel need to fix the elevator and also the mattress is really hard and you can't sleep well
The only good thing the location and service

It took a while to find our way straight to the hotel because of all the one way roads. The streets are narrow with very minimal parking available. Parking attendant and reception staff were very welcoming and check in was quick. Our first room was exactly as advertised, but the bathroom was very dirty. Bathtub was grotty and towels were old, tattered and worn. We complained about the state of the bathroom so were immediately given another. Room was fine, bed was comfy, but again the bathroom was a little messy. Towels were nasty and i asked for new ones (one on the floor was newer and cleaner than the ones for body and face!). Never did get a new set so just used my own. Overall it was ok, i guess i expected better given the general rating of the hotel. View is terrible, both our rooms just had views of other buildings within a few metres. Keep the curtains closed!

Check in was easy. WiFi in the room did not work but worked fine in the lobby area. Room was comfortable.

Room looked like it was in the middle of an upgrade. Shower head was broken. Spa was closed and they failed to notify me before hand.

I stayed for 15 Days, it was great, I will come back

I wouldn't recommend this place even for my worst enemy, I was literally rob at this place, except that the rooms are terrible, bathroom towels extremely dirty, I lost some personal Items out of my bag ( breitling Watch, android Smart Phone, and JBL earplugs). Management didn't do anything about the situation not even reach back to me about. Spending time at this place made my Morocco travel experience almost miserable, but outside of this hotels Morocco is a wonderful place to visit, i will recommend everyone to visit this beautiful country, I would rather pay some few more Dollars for a better hotel then getting some very valuable items being stole from my room, by staying at this place this trip cost me 10X times what it was supposed to cost to an individual. Dont step your foot in this hotel....!!!!

Hotel rooms are small but it was clean and that all i care about , stuff also very nice and helpfull .

The man who was working the front desk in the evenings was fantastic- so friendly and helpful!
The only complaints I would have is that the spa was closed. I think it has been closed for a while, so I wished I would have known that. Also the shower in the bathroom was kind of broken and would fall off the wall and the door to the shower wouldn’t shut all the way from the inside so water would get all over the bathroom floor. Not a big deal to me though, overall the staff was great and the rooms were beautiful and comfortable. I would recommend!

Made us wait for 2 hours to check in. Room was too small compared to the images online. The room was dirty - sheets and towels. The lights for the toilet wasn’t working. Terrible experience!!

1-rooms not clean
2-cleaning team didn't change stuff of previous client before my check in.
3-shower had a problem
4-no mini bar in room
5-curtain not fixed properly.
6-spa and sauna not working.