Hotel Combermere

Hotels
8 (46 reviews)
Opposite Tourism Lift, The Mall , Shimla , in

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Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent location
Courteous service
Cons:
Data breach concerns
Phishing incident reported

Categories

Cleanliness
6
Serious concerns raised about guest data management indicate potential issues that might extend to overall cleanliness practices.
Service
9
Staff members were extremely courteous and went above and beyond to make the stay pleasant.
Location
9
The location is excellent, with direct access to Mall Road, which is a major advantage.
Room Quality
8
The central heating system worked perfectly, keeping the rooms comfortably warm.
Amenities
8
Standard quality for this hotel tier.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
8.5
The food was genuinely tasty, well-prepared, and served promptly.
Overall Experience
7.5
While the property offered comfort and convenience, the data breach overshadowed the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:23

Property Description

Luxurious Amenities

Hotel Combermere, nestled in Shimla Town, boasts a fitness centre, games room, and disco for your entertainment. With free Wi-Fi and modern rooms offering stunning valley views, your stay promises to be unforgettable.

Convenient Location

Just 5 km from the main bus stand and 1.5 km from Shimla Railway Station, Hotel Combermere's accessibility is unmatched. The nearby Jubbarhati Airport, only 24 km away, ensures a hassle-free journey.

Culinary Delights

Indulge in a culinary journey at the hotel's two restaurants and bars. From Indian to Chinese and European cuisine at Seventh Heaven Restaurant, to drinks at Cloud Nine Bar, your taste buds are in for a treat.

Book your stay at Hotel Combermere now for an exquisite experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 5 years old and over stay for Rs. 3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs INR 3000 per day.

Location

Guest Reviews

8
Based on 46 reviews
Cleanliness: 6
Service: 9
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 7.5
G
Gautam • family_with_children • in
6
The personal data breach overshadowed all the positive aspects of the hotel.
Pros:

Positives are:
• The location is excellent, with direct access to Mall Road via a private lift and easy car pickup and drop facilities, which is a major advantage in Shimla’s hilly terrain.
• The central heating system worked perfectly, keeping the rooms comfortably warm during the cold winter nights.
• The food was genuinely tasty, well-prepared, and served promptly.
• A special mention to the concierge, who was extremely courteous and efficient in arranging cabs at short notice, making local travel much easier, all the staff members were really courteous and went above and beyond to make our stay pleasant.

Cons:

Serious Data Breach Despite Good Location and Service

Soon after I checked in, I received a fraudulent message from someone identifying themselves as “Christine Schmidt,” claiming to be the hotel administrator. The message included my exact check-in and check-out dates and asked me to verify my credit card details through a fake Booking.com-style link. This was a clear phishing attempt, and the fact that the sender knew my reservation details strongly suggests that guest information may have been leaked or mishandled.

This incident raises serious concerns about how guest data is managed. I chose not to escalate the matter during my stay, as I feared potential repercussions while still on the property. I strongly urge Booking.com and Hotel Combermere management to investigate this potential data breach immediately and implement stronger safeguards for guest privacy.

In summary, while the property offers comfort, convenience, and good service, the potential data leak is a serious issue that cannot be overlooked.

2025-10-28 • via Nuitee
P
Paramdeep • review category business travellers • au
10
Exceptional
2025-05-28 • via Nuitee
G
Gurkirpal • family with young children • in
7
Good
Pros:

Food

Cons:

This hotel is not for the senior citizen or even slightly handicapped people. There are two many steps involved in getting to the reception and from their getting to the room and from their getting on to the mall road. Extremely poor accessibility with no railings on very steep staircases for the senior citizen or the slightly handicapped people to hold on to. Wheelchair ramps where available are two step for one person to control. The hotel should clearly put up this information with apps like yours and on their own website. Even if the facilities were okay this day was extremely uncomfortable because of accessibility problems. I will not stay there and I will not recommend to people of my age. The money that they ask for this is on the higher side.

2025-04-15 • via Nuitee
S
Singh • young couple • in
8
Very good
2025-03-21 • via Nuitee
S
Samthelast • family with young children • in
4
Disappointing
Pros:

Location

Cons:

Front desk Staff was rude and uncooperative, breakfast wasn't included and was highly expensive, not worth the price.

Please avoid at all cost. Not worth it.

2025-03-05 • via Nuitee
V
Vikrant • group • in
8
Very good
2024-12-31 • via Nuitee
K
Kanishka • family with young children • in
10
Loved it
Pros:

Loved the view and ambience…

Cons:

Food

2024-11-24 • via Nuitee
H
Harbir • family
6
Pros:

Access to the mall is the only plus. Furnishings in the rooms are outdated and dirty. I never sat in a sofa before that has no back cushions to support you. No convenient electrical outlets to plug electronics or bedside medical devices like CPAP. Breakfast is same old average tasting buffet. No parking. You may get locked out if you are a late night player. Turns absolutely dark at night even the walkways and stairwells to the rooms, so keep a flashlight on hand.
I give 2-3 stars, only for the staff friendliness and courtesy.?

2024-11-23 • via Nuitee
R
Rks • young couple • la
8
Very good
2024-08-17 • via Nuitee
R
Ricky • family with young children • in
8
Very good
2024-08-10 • via Nuitee
S
Sahil • group • de
8
Very good
Pros:

Location

Cons:

Too much confusion about elevators. No signposts

2024-07-29 • via Nuitee
N
Neha • family with young children • in
10
Exceptional
2024-07-23 • via Nuitee
D
Davinder • family with young children • in
8
Very good
2024-06-29 • via Nuitee
P
Preet • young couple • in
10
Exceptional
2024-06-18 • via Nuitee
R
Rajesh • review category business travellers • in
9
Superb
Pros:

Good location

Cons:

Room delivered after 2 hours waiting

2024-05-20 • via Nuitee
D
Dinesh • young couple • in
10
Exceptional
2024-05-19 • via Nuitee
D
Dennis • solo traveller • au
10
Exceptional
2024-04-28 • via Nuitee
A
Ankur • solo traveller • in
9
Superb
2024-04-21 • via Nuitee
N
Neelu • family with young children • in
9
Excellent property
Pros:

Excellent location

Cons:

The steps to climb

2024-04-20 • via Nuitee
A
Ajit • young couple • in
9
A place to return to!
Pros:

Friendly and helpful staff. Great location

Cons:

N/A

2024-04-07 • via Nuitee