Park Inn By Radisson Astana

Hotels
•
Radisson Hotel Group
8.2 (31 reviews)
Kenesari St. and Saryarka Blvd, Astana, 010000 , Astana , KZ
7-717-2990000

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good breakfast
Daily housekeeping (in many rooms)
Well-equipped amenities (water, kettle, slippers, robes, toiletries)
Fast check-in
Fitness centre
Cons:
Room condition issues (broken beds, doors, flush buttons)
Dirty carpet in some rooms
Low soundproofing / noisy neighbors / parties
Value for money: considered pricey by several guests
Old/uncomfortable bedding and mattresses
No lounge bar / some expected complimentary items missing
Shower/door malfunctions in some bathrooms
Rooms can be dark and cold (heating issues)

Categories

Cleanliness
7
Mixed reports: several guests praised 'clean and cozy' rooms and daily housekeeping, but others reported dirty carpet and a general feeling of uncleanliness in parts of some rooms.
Service
9.5
Strongly positive: multiple mentions of great, helpful and polite staff, fast check-in and attentive reception that improved guests' experiences.
Location
9.5
Consistently praised: many guests highlighted an excellent or prime location; only a minority noted the location as less favourable.
Room Quality
6
Several concrete issues: broken beds, beds on wheels, thin mattresses, damaged fixtures (shower/doors/flush buttons) and dark rooms—some rooms described as not justifying price.
Amenities
9
Generally positive: guests noted in-room water, kettle, coffee/tea, slippers, robes, toiletries, fitness centre and small complimentary treats; some expected additional facilities (no lounge bar) or missed complimentary extras.
Value for Money
6
Negative: multiple comments that the hotel is 'too pricey' and that room quality doesn't match the price paid.
Food and Beverage
9
Mostly positive: breakfasts repeatedly described as very good; one comment suggested breakfast could be improved.
Overall Experience
9.6
Generally positive overall due to excellent staff, location and good breakfast/amenities, despite notable room-quality and some cleanliness/noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-16 00:49

Property Description

Experience unparalleled comfort and convenience right in the heart of Astana at Park Inn By Radisson!

Modern Amenities
Stay connected with complimentary wireless internet throughout your stay. Enjoy a fully-equipped fitness center or unwind on our scenic terrace with breathtaking views of the city.

Culinary Delights
Savor exquisite international cuisine at RBG Bar and Grill, featuring a vibrant bar/lounge for your favorite drinks. For those cozy nights in, indulge in room service or relish a hearty buffet breakfast on weekdays.

Event Spaces
Planning a corporate gathering or special celebration? Our dedicated conference center spans 7007 square feet, complete with versatile meeting rooms and top-notch business services.

Elevate your escape in Astana by booking your stay at Park Inn By Radisson today!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 31 reviews
Cleanliness: 7
Service: 9.5
Location: 9.5
Room Quality: 6
Amenities: 9
Value for Money: 6
Food and Beverage: 9
Overall Experience: 9.6
E
Ertunc • extended_group • tr
3
Pros:

Kahvaltı standarttı.

Cons:

Odada klima ve kalorifer çalışmıyordu. elektrikli ısıtıcı ile ısınmak zorunda kaldım. Check-in saatim salı akşam 8'di. Odamı verdiler ve sorunsuzca odama çıktım. Cuma check-out yapacaktım. Perşembe resepsiyon bana mesaj attı odayı boşaltın diye. Bende sebebini sordum odamı girişte upgrade etmişler ve perşembe itibarı ile başkasına verdiklerini belirttiler. Bende girişte bana bir bildirim yapılmadığını belirttim ve cuma günü check-out yapacağımı söyledim. Odama çıktım kilit kapıyı açmadı ve bende resepsiyona inip bu konu ile ilgili ciddi bir tartışma yaşamak zorunda kaldım.

2026-05-20 • via Nuitee
M
Mamuka • solo_traveller • ge
10
Pros:

Good

2026-05-18 • via Nuitee
Алексей • solo_traveller • kz
8
2026-05-15 • via Nuitee
A
Ainura • family_with_children • kz
10
Pros:

Хороший отель. Вежливый персонал. Приехали мы утром, Заселили раньше времени. Отдельное спасибо за это. Было приятно получить небольшой презент от отеля в виде шоколадки. Мелочь а приятно). Спасибо

2026-05-12 • via Nuitee
K
Karina • extended_group • kz
8
Pros:

Местоположение

Cons:

Отсутствие лаунж бара

2026-05-08 • via Nuitee
B
Berat Talha • solo_traveller • tr
7
Pros:

konum. oda ve yenilik

Cons:

duş zemini ortaya meyilli ve sürekli ortada su birikintisi kalıyor

2026-05-04 • via Nuitee
Анель • couple • kz
1
2026-05-01 • via Nuitee
N
Nurakhmet • couple • kz
6
Pros:

Бронировали номер с раздельными кроватями. Получилось так, что нам то ли поделили двухспалку или что-то свое придумали. Кровати были тонкие 70-80см. Иностранцы на следующий же день просили их переселить. Номера не оправдывают свои цены, увы.

2026-04-29 • via Nuitee
A
Artem • family_with_children • ru
10
Pros:

Прекрасный номер люкс для проживания с детьми. Хорошие завтраки и локация.

2026-04-20 • via Nuitee
친우라Zinych • solo_traveller • kz
2
Too pricey, don't reccommend. Quality doesn't meet expectations
Pros:

Too pricey, don't reccommend. I didn't like the fact, that you had to ask (complementary water, slippers, robe). That should have been included. Also location wasn't good.

2026-04-18 • via Nuitee
Y
Yuliya • solo_traveller • kz
5
Pros:

Персонал

Cons:

В отеле было очень холодно. Кондиционер не помогает согреть помещение. Кровати на колёсиках и они катаются по ламинату. В номере очень темно.

2026-04-17 • via Nuitee
D
Denis • solo_traveller • kz
5
Cons:

Низкая шумоизоляция, прекрасно слышно соседей, даже если они не шумят. Общее впечатление - вроде бы чисто, но не хочется ничего трогать.

2026-04-16 • via Nuitee
M
Maxim • solo_traveller • kz
8
2026-04-15 • via Nuitee
V
Vincent • solo_traveller • pl
9
2026-04-14 • via Nuitee
C
Cameron • solo_traveller • fi
10
Fantastic staff
Pros:

Great staff who really helped me out.

Cons:

Nothing

2026-04-11 • via Nuitee
T
Tommi • solo_traveller • fi
8
2026-04-11 • via Nuitee
Исмаилова • solo_traveller • kz
10
2026-04-07 • via Nuitee
C
Cameron • solo_traveller • fi
10
A really good property in an excellent location.
Pros:

A really good property in an excellent location.

Cons:

Expensive.

2026-04-04 • via Nuitee
A
Aleksandr • solo_traveller • kz
10
2026-04-03 • via Nuitee
A
Anastasiia • couple • ge
5
2026-03-31 • via Nuitee