Residence Inn by Marriott Syracuse Downtown at Armory Square

Hotels
•
Residence Inn
8 (201 reviews)
300 West Fayette Street , Syracuse , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
High room rates during peak times
Room temperature control problems

Categories

Cleanliness
6.96
There were reports of unsanitary conditions in some rooms, which negatively impacted the overall rating.
Service
8.93
Staff were repeatedly noted as friendly and helpful, contributing positively to the experience.
Location
8.97
The hotel is conveniently located near the center of town, which was praised in multiple reviews.
Room Quality
7.42
Rooms were generally spacious but had issues with cleanliness and temperature control.
Amenities
7.95
Basic amenities like breakfast were provided but could improve in variety and quality.
Value for Money
7.91
While some guests felt the price could be high, others found it appropriate for the service received.
Food and Beverage
7.96
Breakfast was described as good with some room for improvement, meeting general expectations.
Overall Experience
7.93
Many guests indicated enjoyable stays despite some concerns, leading to a balanced overall view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:05

Property Description

Convenient Location and Amenities
Located in central Syracuse near Armory Square, the Residence Inn by Marriott Syracuse Downtown offers on-site dining and an indoor swimming pool. The hotel is just a 3-minute walk from the Museum of Science & Technology.

Comfortable and Well-Equipped Rooms
Rooms feature a kitchenette with stove, microwave, and refrigerator, along with a flat-screen TV and work desk. Some suites even come with a convenient sofa bed.

Dining and Leisure Options
Guests can enjoy a complimentary buffet breakfast at The Bistro, which also serves hot breakfast and American cuisine for dinner. The hotel also features a full-service bar, fitness center, and laundry facilities.

Experience convenience and comfort at the Residence Inn by Marriott Syracuse Downtown at Armory Square. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 19 per day.

Location

Guest Reviews

8
Based on 201 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
K
Kristin • couple • us
8
Great place to stay!
Pros:

Location great and rooms are just what we need! Everything was clean and nice! Love staying here

Cons:

Everything was great except we had to wait for an hour to check in as our rooms were not clean and available yet. It was too cold to walk around the town so we sat in the lobby. The staff were apologetic but we waited until almost 5pm for our rooms which was unusual!

2026-04-08 • via Nuitee
H
Halleh • extended_group • us
7
Pros:

Location
Bedroom sizes

Cons:

Parking access
Breakfast
Cheap furnishings

2026-03-31 • via Nuitee
K
Kristin • couple • us
7
Nice room layout
Pros:

The room design and location.

Cons:

We had a long drive to hotel and when we got there about 3:30 our rooms were not ready and had to sit in the lobby for an hour - not sure why that happened but was frustrating and we were not the only ones this happened to. Maybe they didn’t have enough cleaning staff?!?
While location great - the overnight street traffic was terrible. Not sure what they can do to help this as there are 2 bars open late across the street. Not a great nights sleep but a fun weekend in Syracuse!

2026-03-26 • via Nuitee
N
Naseem • couple • us
10
2026-03-24 • via Nuitee
L
Lisa • couple • us
9
2026-03-23 • via Nuitee
K
Kristen • solo_traveller • us
10
2026-03-23 • via Nuitee
L
Lindsey • family_with_children • us
7
Pros:

Location

Cons:

Criminally expensive

2026-03-22 • via Nuitee
R
Renee • extended_group • us
10
Pros:

Staff was very friendly room, very spacious and clean

Cons:

No complain

2026-03-16 • via Nuitee
D
Deborah • family_with_children • us
10
2026-03-15 • via Nuitee
J
Josefina • family_with_children • us
9
Visit was pleasant. Spent time at the bar lounge. Good get together with the family.
Pros:

Breakfast was very good. The staff was very attentive and friendly.

2026-02-26 • via Nuitee
D
Dale • couple • us
8
Other than a few of those instances, we would stay here again because the place was very clean and we enjoyed it otherwi
Pros:

They had free breakfast. There was parking. It was clean and the staff was friendly.

Cons:

A lot of hotels in Syracuse want to clean your room every other day and they never came on day two to even refresh our room even though I requested it specifically when we checked in. In fact, I was asked if we wanted it and I said yes. That was frustrating cause we could use some fresh towels and the straightening up as you get with most hotels was not done.

Additionally, our room happened to be facing the Irish bar across the street so you could hear belligerently drunk people being super loud between the hours of midnight and like 2 AM so we were woken up every single night. Next time we’ll make sure to get a room on the other side of the building.

2026-02-10 • via Nuitee
J
jamal • family_with_children • ma
8
2026-02-08 • via Nuitee
C
Christopher • couple • us
10
2026-01-28 • via Nuitee
S
Shelby • couple • us
10
2026-01-20 • via Nuitee
D
Diego • solo_traveller • us
1
2026-01-19 • via Nuitee
R
Raniskia • couple • us
10
2026-01-19 • via Nuitee
P
Patrik • couple • se
8
2026-01-19 • via Nuitee
C
Carlos • extended_group • us
10
Great hotel, great location, great staff!!
Pros:

Great hotel, great location, great staff!! Everything was so enjoyable. We were traveling back home and hit a snowstorm. Decided to stop and stay at this hotel overnight until roads were clean. Best decision! The accommodation and staff were outstanding

2025-12-28 • via Nuitee
B
Brian • couple • us
9
Pros:

The breakfast was okay, it would have been nice to see scrambled eggs, bacon strips, sausage patties, and potatoes. The breakfast bar had pre-made sausage biscuits, and there were egg patties you could add on top. There was also french toast and oatmeal, as well as a variety of cereals, bagels and pastries.

Cons:

The temperature in the hallways was quite warm, ranging from 72 to 75 degrees, as noted on the thermostats in the hallways. This caused our room to be a bit on the warm side, so we actually had to run the air conditioning at night to keep the room at 68 degrees while we slept. We stayed the third week in November, and the temperature outside was seasonably warm, at around 50 degrees.

2025-11-27 • via Nuitee
J
Joan • couple • us
10
2025-11-21 • via Nuitee