ibis Jaipur City Centre - An Accor Brand

Hotels
•
ibis
7.2 (1952 reviews)
Civil Lines Area, Near Civil Lines Metro Station, Ajmer road , Jaipur , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location (close to metro)
Friendly/front-desk staff noted as smiling and cooperative
Several guests praised the breakfast/menu
Clean/tidy rooms mentioned by some
Pleasant stays reported by some guests
Value for money mentioned positively by one guest
Cons:
Rooms and bathrooms are very small (often compared to aircraft/train toilets)
Uncomfortable beds reported by multiple guests
Inconsistent food quality (stale items, cold drinks, eggs ran out)
Service inconsistencies: delayed check-in, no bellboy, mixed waiter quality
Maintenance/amenity issues (elevator card problems, damaged toilet seats, fire extinguisher out-of-date)
Perceived poor value for price by several guests

Categories

Cleanliness
7
Mixed signals: several guests praised the hotel as clean, while others reported lobby/room cleanliness issues and small, less-maintained bathrooms; overall slightly above average.
Service
7.8
Mixed but generally positive front-desk interactions (smiling, cooperative staff) tempered by operational problems: delayed check-in, no bellboy, inconsistent waiter/service quality.
Location
8.8
Consistently praised: close proximity to metro and good central location mentioned repeatedly as a key positive.
Room Quality
6
Clear negative trend: many guests complained about very small rooms, tiny bathrooms (compared to aircraft), uncomfortable beds and some damaged fittings.
Amenities
6.8
Several practical shortcomings noted (no bellboy, no car-cleaning service, elevator card issues, out-of-date fire extinguisher); some basic amenities function but maintenance is inconsistent.
Value for Money
6.2
Multiple comments that price felt high for room size/comfort; some guests explicitly called out poor value despite the brand name.
Food and Beverage
7.4
Mixed reviews: several guests loved the breakfast buffet and menu (some calling it 'very good' or 'yummiest'), while others reported stale items, cold beverages or low food quality on some days.
Overall Experience
7.6
Overall a mixed but moderately positive experience driven by strong location and friendly staff for some, offset by small rooms, variable food quality and occasional service/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 23:10

Property Description

Rooftop Pool and Modern Accommodation
Ibis Jaipur boasts a rooftop pool and offers modern accommodation in Jaipur, just 2 km from Jaipur Train Station. The property's convenient location near major attractions makes it an ideal choice for travelers.

Comfortable Rooms with Tech-Savvy Amenities
The air-conditioned rooms at Ibis Jaipur feature free WiFi, flat-screen TV, and a PS4 gaming console for entertainment. Guests can unwind in the private bathroom equipped with a shower and hairdryer, ensuring a comfortable stay.

Diverse Dining Options and Activities
Guests can enjoy a rich breakfast buffet, a bar, and a restaurant serving Indian, Oriental, and European cuisine. With 24 indoor and outdoor activities, including a kids' play area, there's something for everyone at Ibis Jaipur.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Ibis Jaipur now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAI

Location

Guest Reviews

7.2
Based on 1952 reviews
Cleanliness: 7
Service: 7.8
Location: 8.8
Room Quality: 6
Amenities: 6.8
Value for Money: 6.2
Food and Beverage: 7.4
Overall Experience: 7.6
D
Doyle • extended_group • gb
9
Jaipur gem
Pros:

Just a nice hotel for a great price

2026-10-24 • via Nuitee
S
Sarvesh • couple • in
10
2026-10-22 • via Nuitee
Y
Yashwanth • family_with_children • in
2
Pros:

Nothing

Cons:

Not clean and extremely uncomfortable beds. They had joined 2 beds and the centere portion was sinking. Not what one would expect from a star hotel.

2026-10-22 • via Nuitee
K
Krishna • extended_group • in
4
2026-10-21 • via Nuitee
S
Sanketh • extended_group • in
5
Cons:

Bathroom aren't tidy and very small. Doesn't get proper hot water

2026-10-20 • via Nuitee
S
Senai • solo_traveller • in
4
Pros:

N/a

Cons:

Room

2026-10-19 • via Nuitee
K
Kishore • couple • in
6
Cons:

While daily cleaning the room . They are taking the towel with them and in my last day in the room there is no towel available.

I have requested to the staff please change my room to queen side , they denied so there will be no issue , but I don't like the way they denied
While we are in the room we are packing our stuff we found the condom under the bed , that's so disgusting, I have not supposed that people are using the room like that

2026-10-18 • via Nuitee
K
KAISAR HAMID • family_with_children • in
5
2026-10-16 • via Nuitee
N
Neelam • couple • in
1
2026-10-16 • via Nuitee
B
Bhojwani • solo_traveller • in
9
2026-10-14 • via Nuitee
P
Parang • couple • in
9
Pleasant stay in a well-maintained hotel.
Pros:

We reached the hotel at 1 am, but the front desk staff was present and efficient. We were in our room in minutes.
The room was quiet and the bed was very comfortable.
The breakfast buffet had enough choices, including a live counter for dosas and eggs.
The bathroom was small, but the shower had plenty of hot water.
The housekeeping team cleaned our room every day.

Cons:

The liquid body wash was ordinary with an unpleasant odour.

2026-10-13 • via Nuitee
R
Rohit • couple • in
7
2026-10-12 • via Nuitee
A
Arpit • extended_group • in
2
Bad
Pros:

Location

Cons:

Cleaniness, request time, toileries, toilets

2026-10-11 • via Nuitee
P
Pooja • solo_traveller • in
4
Minus, I in this amount I can book any 5 star
Pros:

Location

Cons:

No slippers
No exhaust is working
Less space
Small room
Bed is very much uncomfortable

2026-10-10 • via Nuitee
A
Anjala • couple • in
10
2026-10-08 • via Nuitee
S
Singh • extended_group • in
1
Pros:

Breakfast

Cons:

Unsatisfied with the service as checkin was delayed around 1 hour and more, the room the gave was upto the manner, thus they had to realocated a room .

2026-10-07 • via Nuitee
S
Sharma • solo_traveller • in
1
Pros:

Nothing

2026-09-16 • via Nuitee
I
Insulation • solo_traveller • in
1
dont visit jaipur ibis one of the worst experience
Pros:

the hotel was not as per what shown the staff were very rude and rooms were not clean properly bad smell were coming

Cons:

the staff and jaipur ibis hotel room pathetic service one of the worst experience we have been to 5 start hotel also but this being at that is fraud dont go in jaipur ibis hotel

2026-09-13 • via Nuitee
V
Vivek Dixit • solo_traveller • in
4
Average Experience
Pros:

Location, just below the metro station

Cons:

The bathroom fittings were damaged. The food was okay but not worth it. There was no lifeguard at the pool, and you are not allowed to swim without one.

2026-09-13 • via Nuitee
C
Choudhary • couple • in
8
2026-09-12 • via Nuitee