Courtyard by Marriott Syracuse Downtown at Armory Square

Hotels
•
Courtyard by Marriott
7.9 (271 reviews)
300 West Fayette Street , Syracuse , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Dirty room
Soundproofing issues
Limited amenities

Categories

Cleanliness
6.93
Several reviews mentioned cleanliness issues, including a dirty room.
Service
8.9
Staff mentioned positively for being very friendly and helpful, contributing to a welcoming atmosphere.
Location
8.94
Location was often praised for being convenient and walking distance to many attractions.
Room Quality
7.89
Rooms were generally clean and comfortable, though there were some soundproofing concerns.
Amenities
7.92
Amenities like the pool and complimentary coffee were enjoyed, but some basics like soap and kleenex were lacking.
Value for Money
6.88
Comments about being expensive for the experience suggest a perception of low value.
Food and Beverage
7.43
The dining options were noted as good, but some mentioned missing complimentary breakfast.
Overall Experience
8.3
Overall experience was positive, with highlights on staff and location, though some negative aspects were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:36

Property Description

Central Location and Nearby Attractions
Experience the vibrant heart of Syracuse at our hotel, just steps away from Armory Square. Explore nearby attractions like the Museum of Science & Technology and the Rosamond Gifford Zoo for a memorable stay.

Comfortable Rooms and Suites
Relax in our well-appointed rooms featuring modern amenities such as flat-screen TVs, work desks, and refrigerators. Upgrade to a suite for extra space and a cozy sofa bed for ultimate comfort.

Dining and Leisure Facilities
Indulge in delicious American cuisine at The Bistro, offering a hot breakfast and a full-service bar for evening relaxation. Stay active at our fitness center or unwind by the indoor swimming pool. Laundry facilities and complimentary newspapers are also available for your convenience.

Book your stay at Courtyard by Marriott Syracuse Downtown at Armory Square for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 19 per day.

Location

Guest Reviews

7.9
Based on 271 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 6.88
Food and Beverage: 7.43
Overall Experience: 8.3
R
Robert • family_with_children • us
10
Pros:

Easy check in, staff was excellent!

2026-01-19 • via Nuitee
L
Lisa • family_with_children • us
9
Stayed for a night to drop my daughter off at school.
Pros:

Location
Comfortable and clean
Parking ok

Cons:

Fee for parking

2026-01-17 • via Nuitee
T
Thomas • couple • us
8
2026-01-17 • via Nuitee
K
Kimberly • family_with_children • us
9
2026-01-03 • via Nuitee
L
Liza • family_with_children • us
10
I was well clean great staff room was beautiful and the complimentary coffee in the room was exceptional
Pros:

Good location staff very great the pool absolutely perfect

Cons:

I did not realize I didn’t have complimentary breakfast

2025-12-24 • via Nuitee
K
Kyanna • solo_traveller • us
10
2025-12-19 • via Nuitee
D
Dallas • family_with_children • ca
10
Staff were very great and super friendly.
Pros:

Very clean

Cons:

Nothing

2025-12-14 • via Nuitee
I
Iris • solo_traveller • us
10
2025-11-20 • via Nuitee
N
Niamh • family_with_children • ie
6
Pros:

Lovely staff and fairly central lpcation

Cons:

Woken at 2am by seriously loud music from street

2025-11-02 • via Nuitee
K
Kimberly • family_with_children • us
7
Room was great, but doesnt have soundproof windows
Pros:

The room was clean and comfortable, and the shower head was installed high enough, so I didn't have to try to play limbo to wash my hair as I am 6' tall.

Cons:

It’s a downtown location in a larger city across the street from a bar. Having multiple stays to NYC and knowing there are windows that insulate a lot of city sounds, I didn't think twice about it. This property unfortunately hasn't invested in more then basic windows though unfortunately and you could hear everything from the basic car traffic going down the road to the every siren that went by and shouting from the bar. There was a white noise maker, and a sign to use the complimentary earplugs available (they weren't in the room) so they are aware of the issue they just have invested enough to really help make it better.

2025-10-13 • via Nuitee
E
Ellen
2
Pros:

The bed was broken! It made so much noise if you moved in the slightest and it dipped in the middle. The AC/Heating was hard to operate. It was a noisy hotel.
The lady checking me in didn’t explain the parking clearly so I was confused about what to do with the tag. Over all a bad experience and very expensive for such a poor quality room

2025-10-06 • via Nuitee
M
MARYAM • solo_traveller • ae
5
Decent
Pros:

Location . The restaurant staff

Cons:

Cleanliness.

2025-10-04 • via Nuitee
C
Craig
10
Pros:

Great Stay

2025-09-19 • via Nuitee
A
Ali
6
Pros:

Stayed there for one night.

2025-09-06 • via Nuitee
B
Brendan
10
Nice stay
Pros:

Great stay restaurant across the street
Marriott quality.

2025-09-06 • via Nuitee
K
Kimberly
10
Pros:

Property was great. Check in was made difficult because Expedia did not send the payment info to the hotel, so I had to wait 45 minutes.

2025-09-05 • via Nuitee
V
Verified traveler
8
Pros:

Staff was helpful, friendly. Location of hotel was excellent- walking distance to any place we wanted to dine!

2025-09-03 • via Nuitee
L
Laura • extended_group • us
7
2025-09-02 • via Nuitee
J
james • family_with_children • us
7
Too expensive for the mental obsession of wanting to be as close to Syracuse as possible
Pros:

Location

Cons:

Clean the carport

2025-08-23 • via Nuitee
R
Ralph • family
8
Pros:

Customer horrible

2025-08-23 • via Nuitee