OYO The Station Hotel Penrith

Hotels
OYO AMER
8 (96 reviews)
01, Station Hotel, Castlegate, Penrith, England, CA11 7JB , Penrith , GB

Facilities

Free breakfast
Meeting rooms
Birdwatching nearby
Free WiFi
Terrace
Garden
Luggage storage
Table tennis
Karaoke
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly service
Good food

Categories

Cleanliness
7.71
Standard quality for this hotel tier.
Service
8.18
The service was friendly and accommodating.
Location
8.22
Conveniently located just down the road from the station.
Room Quality
7.67
Standard quality for this hotel tier.
Amenities
7.7
Standard quality for this hotel tier.
Value for Money
7.66
Standard quality for this hotel tier.
Food and Beverage
8.71
Food was very nice, especially the chicken breast salad.
Overall Experience
8.18
Overall, a pleasant experience worth returning to.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:18

Property Description

Recreational Activities
Take advantage of the outdoor tennis court and karaoke entertainment at The Station Hotel Penrith.

Gastronomic Delights
Indulge in a satisfying meal at the on-site restaurant and unwind with a drink at the bar/lounge. Enjoy a complimentary English breakfast each morning.

Comfortable Accommodations
Stay in one of the 10 well-equipped guestrooms with flat-screen TVs and enjoy conveniences like coffee/tea makers and daily housekeeping.

Embark on a memorable stay near various attractions including Penrith Castle and Ullswater, making The Station Hotel Penrith the ideal choice for your Penrith getaway.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NCL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

8
Based on 96 reviews
Cleanliness: 7.71
Service: 8.18
Location: 8.22
Room Quality: 7.67
Amenities: 7.7
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.18
S
SunWalker123 Solo travel United Kingdom
8
Small pub with nice food!
Pros:

Had a pint of beer and chicken breast salad, which were very nice!
Would I go back here....Yes!
It was just down the road from station, going into Penrith centre.

2025-07-18 via Tripadvisor
A
AEM59 Family Sheffield, South Yorkshire, England
10
Hotel landlord saved the day!
Pros:

I booked a twin room through Hotels.com and had confirmation 2 days before arriving. I arrived at the venue only to find there was no such booking. The landlord went well beyond just being helpful informing me this was not uncommon with Hotels.com. When I tried to contact Hotels.com to rearrange I got nowhere. However, the landlord took over usig a different contact number and we were accommodated close by. Tony was excellent and his chosen charity has received a donation.

2025-06-30 via Tripadvisor
T
TraceyHiles Couples Barnard Castle, County Durham, England
4
Wouldnt bother if i was you !
Pros:

Stayed here a few years ago and it was lovely. Not sure whats happened since ? Stayed in room 3. Family room with 3 beds. We arrived to find ONE towel and ONE coffee cup ?? Asked at the bar for extra as two of us.(.Never materialised so that was marvellous ! ) Had to go in kitchen for a cup ourselves. Bathroom had sliding door on it that virtually fell off when you used the the bathroom so we had to let each other in and out. Scruffy extension lead on dressing table for lamp. Whole room had really strong scent of marzipan for some reason I still cant fathom. (And probably dont want to) Radiator hanging off..telly broken. Plug in heater that was covered in dust. Breakfast was between 8 and 9..went down at 8.10am. Kitchen empty and the fella arrived after us to put lights on and cook. Few saucers to do your toast on not plates. Half a carton of pinneaple juice out in bench. with instant coffee sachets n a flask of boiled water. Other guests asking for plates and cups etc throughout the half hour we stayed. Abolutely shambolic from start to finish im afraid. Only plus was the lovely friendly girl on the bar. Shouted into the kitchen when we left shall we leave keys on bar. """Yeah"" he said..probably didnt dare ask how our stay had been. Seriously cant imagine how any owners could try LESS than these .. Wont be back !!

2025-02-18 via Tripadvisor
J
James
6
Pros:

Good breakfast, manager was helpful- dated property though

2025-02-06 via Nuitee
M
mikemZ988VM Family
10
Sunday Lunch
Pros:

Best presented and tastiest Sunday Lunch I've had this year! Talented Bar staff as well in for a penny in for a pound with the txt but what more can I say it's Sunday! We gotta eat and that was 1 damn fine economical experience!! Do it... Just do go?!!

2025-01-26 via Tripadvisor
C
Curious37114108021 Solo travel
10
Excellent
Pros:

Dave is a really good host and landlord would reccomned coming for even just a drink but the good thing about this place is how competitive the prices are
Would 100% recommend coming here. All the food is homemade aswell which is always a bonus

2025-01-21 via Tripadvisor
D
D
10
Comfortable and clean with great breakfast
Pros:

Really nice stay. Comfortable and clean with a really nice breakfast. Would stay again for sure.

2025-01-06 via Nuitee
R
Raymond family
8
Pros:

Very clean , comfortable albeit a little dated.but recieving upgrading.Staff and management are very good and helpful.Food good .,On street parking limited .but ample in town

2025-01-02 via Nuitee
J
juliebL5703RV Family
4
Very bad
Pros:

We went last Sunday with family and friends for Sunday lunch. On arrival we were told that aswell as the normal menu a Christmas menu was available, and that they could set the table with xmas crackers. A few of us had the Christmas menu, big mistake!!! No Xmas crackers on the table!! The food was basic to say the least, the worst Xmas Dinner we've ever had. Starter came with bbq sauce (not Cranberry as the menu said). Main totally tasteless with a soggy Yorkshire pudding. We waited ages between courses. Nobody came and asked if everything was okay. We really should have complained on the day as it was a complete rip off.

2024-12-19 via Tripadvisor
D
davidwV3404DL Couples
8
Station hotel
Pros:

Arrived early so decided to ask, how early we could have the room. We were met by the manager who was really nice and helpful. Said our room was ready and gave us a card along with instructions, about the room and door locks. 👍But we decided to walk around the droving parade stalls first We had room 5 which was ok for the price,fresh towels laid out. Tea and coffee making on hand, could have done with a few more tea bags ,as I like a cuppa 🤣🤣The shower was ok with plenty of hot water. Wardrobe had plenty of hangers. The bar and restaurant we're busy. The breakfast the following morning was really good, with a good selection, the full English was great along with amble toast. And plenty of cups of tea. Only negative was bits on the floor,when we did enter the room. Location was brilliant for the town and we had a great view of Penrith castle. Parking on Morrisons was ok which cost us £3:60 for 24 hours. Plenty of others used the same XX at park. I would visit again as we we're made welcome and the hotels in a good location.

2024-10-27 via Tripadvisor
5
571jasperw Family
4
Don’t book to stay here
Pros:

Had to move bed to find plug socket after moving found finger nails wine gums Reese’s cups and a whole host of stuff
No car park unlike advertised had to pay for parking at Morrisons across the road
Lock system was faulty
Shower didn’t work
Grand total of 4plug sockets

2024-10-26 via Tripadvisor
J
janice
8
Pros:

lovely helpful staff advised on parking. The room we were in needs TLC but after talking with the owner they are making steady progress upgrading the rooms. The bed was comfortable & the full english breakfast was very nice.

2024-09-27 via Nuitee
D
davidaN3308HS Couples
6
Please Sir WHY cannot I have a small breakfast more?
Pros:

(Without prejudice) This Railway Station nearby hotel Ideal for Rail travelers. NO LIFT however Three Flights of stairs however staff kindly carried up cases. Room okay, beds very comfortable, nice view of Park and side of nearby castle. Staff apparently stingy with basic Breakfast food. Disappointly REFUSED one extra egg with English very moderate Breakfast. Disapointed NO Coffee Machine, just little packets of coffee for self help use , virtually akin to say a youth hostel..

2024-09-24 via Tripadvisor
C
cruising85 Family
8
Dated rooms at the moment but lovely hosts & breakfast
Pros:

First impressions were the room was a bit dated & the sliding door into the bathroom was troublesome it would stick and you had to lift it on the runner, the bass were comfy & slept well until the traffic noise work is. The lady on reception when we checked in was friendly & offered advice on parking & if we were familiar with Penrith. The breakfast was great a selection of cereals, juice followed by a very nice full English. We have stayed in nicer rooms in the past but then been served a poor breakfast. Talking with the owner Tony he told us they were gradually updating the rooms we would definitely visit again looking forward to seeing how they are getting on with there plans. We wish them luck.

2024-09-23 via Tripadvisor
N
nw411 Solo travel
8
Good staff, convenient hotel
Pros:

V friendly and helpful staff.
Rooms a bit small,the bulky
"antique"furniture makes them look even smaller so reducing the furniture would give them an airy feel.
Good view from my room.
There is no lift so can be difficult for people who can't manage stairs

2024-08-23 via Tripadvisor
S
Sicipi Solo travel
4
Not clean and noisy
Pros:

I stayed at the Station Hotel after arriving in Penrith off a late-ish train. The customer service was great - a member of staff rang while I was on the train to explain how to enter after hours, and when I had trouble, another member of staff was at the end of the phone to help out.
However, the single room I had at the back of the hotel was not clean - the bedding and shower had been freshened up, but the secondary glazing had fallen down, there was mold on the curtains, grit and crumbs on the carpet and chest of drawers, and stale milk and spilled coffee grains on the shelf with a dirty mug. The extractor fan from the kitchens below was also so loud all night that it was hard to sleep even with earplugs. For the same price as a Travelodge and more than a room at the YHA, I would definitely recommend staying elsewhere.

2024-08-15 via Tripadvisor
T
Trail17981055429 Family
2
Terrible food and presentation
Pros:

I would not recommend the food here! The Cumberland sausage was 2 small sausages the same ones you get on a kids meal. You are told where the cutlery is and to help yourself. I have never been to a restaurant before and had to help myself to cutlery! I definitely would not recommend the food here.

2024-07-23 via Tripadvisor
M
Mullen103 Couples
2
What’s happened here a once great place now utter rubbish
Pros:

What’s happened to this place.

They used to do really lovely food which is why I suggested to my wife to go, must admit it’s been a while.

£8.95 Cumberland sausage and chips which was disgusting. 2 small sausages and oven chips and a rubbish egg I was shocked.

Spoke to a staff member who wasn’t interested and neither was the owner who just smiled.

Won’t be back

2024-07-13 via Tripadvisor
P
paulwA3975IR Solo travel
2
Dreadful experience!
Pros:

I booked through booking.com to stay for one week. When I arrived the Manager told me that he had taken over the business recently and Booking.com would not release the previous records to him. Booking.com state that he had access to the records but it was the Managers'responsibility to inform them of the change of ownership. Someone is lying. The Manager should not be a Manager. He could not run a bath! How would he feel? It was too short notice to get anywhere else and so I have had to come home. He should stood there with a glib smile on his face. Pathetic. Do not even pop in for a drink at this place. Disgraceful!!

2024-07-06 via Tripadvisor
M
Marc
2
A DUMP, don’t stay here!
Pros:

Awful hotel, quite possibly the worst I’ve ever stayed in! I think I prefered camping!! The beds didn’t look like they’d been made since the previous guests, had a kettle but no tea or coffee, 2 remnants of toilet rolls, damp everywhere in the bathroom, cracked bat panel, mould all over the bath, wallpaper peeling off, the bedside drawers were ON the bed! I could go on but I’m making myself feel ill, I need another shower after staying there. Don’t do it, sleep in your car first!!!!!

2024-07-03 via Nuitee