Queenco Hotel & Casino

Hotels
•
Independent
9.3 (221 reviews)
Victory Beach, Mohavithey Krong, District 3, Sihanoukville, 18000 , Sihanoukville , KH
855-34-933733

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Facilities

Full-service spa
Free beach cabanas
Boat tours nearby
Fitness facilities
Health or beauty spa nearby
Express check-out
Parasailing nearby
Area shuttle (surcharge)
Carport
Nightclub
See all facilities

Review Highlights

Pros:
Excellent service
Great room quality
Beautiful location
Cons:
Some guests found areas too smoky
Price may be high for locals

Categories

Cleanliness
8.51
Some concerns about the cleanliness of the beach area, though hotel facilities are noted to be clean.
Service
9.98
Numerous mentions of exceptional service, with staff going above and beyond for guests.
Location
9.02
Good location by the sea, though noted smoking areas may affect comfort for some guests.
Room Quality
9.47
Rooms are clean, modern, and comfortable with reported upgrades.
Amenities
9.5
Excellent amenities including a nice pool, beach access, and spa services.
Value for Money
8.46
Some reviewers indicated the hotel might be slightly pricey for local standards.
Food and Beverage
9.51
Many positive reviews about the quality of food and diverse options available.
Overall Experience
9.98
Generally a wonderful experience with high recommendations from multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:39

Property Description

Luxurious Spa and Entertainment
Indulge in massages and body treatments at the full-service spa, then try your luck at the on-site casino and unwind at the nightclub for a memorable stay.

Dining Options and Bars
Savor Asian cuisine at BAGO restaurant, grab a snack at the coffee shop, and sip on drinks at the beach bar, poolside bar, or the lively lounges.

Convenient Amenities and Services
Benefit from shuttle services, complimentary Wi-Fi, and concierge assistance, along with inviting rooms featuring Smart TVs and pillowtop beds for a comfortable retreat.

Ready to experience luxury and leisure? Book your stay at Queenco Hotel & Casino for an unforgettable getaway.

Important information:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KOS

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

9.3
Based on 221 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.02
Room Quality: 9.47
Amenities: 9.5
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 9.98
A
Anthony • family_with_children • fr
5
Pros:

The location was great and the shuttle to the pier was hightly appreciated.

Cons:

The fact that we paid for a premium beach front room and we had a city view super noisy! In fact beach front rooms are in the main building so don’t except a sea view or some calm. The smell in the room was awful!
The food at the restaurant wasn’t good and overpriced.

2026-02-14 • via Nuitee
P
Päivi • couple • fi
9
Pros:

Henkilökunta oli todella auttavaisia ja huolehtivat esim että saimme tilattua vielä ravintolasta ruokaa, vaikka saavuimme myöhään myöhässä olleen kennon takia ja olimme vain yhden yön hotellissa.
Hotellin ilmainen kuljetuspalvelu kentältä ja satamaan, sekä myös ostoksille luxus autolla oli todella huippua.

2026-02-13 • via Nuitee
V
Volker • couple • de
10
Pros:

Der Service war exorbitant gut! Und auch das Zimmer sehr gut! Danke noch einmal, Sean!

2026-02-12 • via Nuitee
A
Alexander • couple • nl
8
2026-02-11 • via Nuitee
E
Eddy Cambodia • family_with_children • kh
10
Excellent service and great location. 👍😊
Pros:

The location is excellent, the service is wonderful, and the food is delicious. We will definitely choose Queenco for our next visit.

Cons:

Nothing

2026-01-19 • via Nuitee
K
Karen • solo_traveller • nz
10
Excellent hotel with great staff
Pros:

Ken was excellent and he looked after me for my entire stay. THe room, food, pool were all excellent.

Cons:

Nothing I didn't like.

2026-01-15 • via Nuitee
A
Axente • couple • ro
10
Best
Pros:

They made me felt like king!

Cons:

Nothing

2026-01-13 • via Nuitee
S
Scarlett • couple • nz
10
Spacious, modern rooms
Pros:

We were very impressed with our stay at Queenco.
We received our complimentary pickup from the airport and drop off to the ferry terminal the next morning.
Our room was upgraded to one of the newer rooms and it was gorgeous. We were on the second floor above the casino but that didn’t impact our sleep at all. The room was spacious and modern, and we wished we could’ve stayed more than one night.
The location is lovely right on the beach and the pool is a very good size.
The staff were fantastic, and we received top service from the lovely man who met us at the airport and looked after us throughout our stay.
We would definitely recommend.

2026-01-12 • via Nuitee
A
Appolloni • solo_traveller • it
10
The hotel was absolutely perfect, and Ken really made the difference with his exceptional helpfulness.”
Pros:

Posizione

2026-01-07 • via Nuitee
M
Maurizio • family_with_children • it
10
Superlativa
Pros:

Accoglienza, personale cordialissimo, Bar piscina ottimo, Ristorante ottima cena e colazione

2025-12-24 • via Nuitee
9
956richard • couple • us
10
A great stay very much so a five stat establishment
Pros:

The room was great the very nice gentleman manger whose name escapes me at the moment gave us a free room upgrade and prepared breakfast for us through we left very early at 430 am, how’s that for great service. The Cambodian people were happy and helpful cheers to them!

Cons:

Nothing

2025-12-18 • via Nuitee
D
Dharmesh • family_with_children • my
6
Ok stay for one night stopover.
Pros:

The pool area was nice, right next to the sea. They upgraded us to the main beachside building from the tower block which was across the road. The food in the restaurants was nice. They offered free transport to the nearby autonomous pier for onward travel to Koh Rong when we checked out.

Cons:

The whole of the outside terrace and pool area is a smoking zone, many of the guests were smokers which made it uncomfortable.

2025-12-18 • via Nuitee
J
Jessica • family_with_children • za
10
Highly recommended!
Pros:

Beautiful location and hotel facilities with superb staff, who go above and beyond. The shuttle service was also very much appreciated. Thank you Sean, Sheila and team!

2025-12-15 • via Nuitee
J
Jérôme • couple • fr
10
Pros:

Hôtel propre, moderne, calme avec Casino. Plage juste devant l'hôtel, petit déjeuner buffet excellent avec beaucoup d'options sucré / salé qui se prend sur la terrasse presque les pieds dans l'eau. Belle piscine. Personnel très attentif.

Cons:

Hôtel un peu cher pour le Cambodge.

2025-12-15 • via Nuitee
G
Gintaras • couple • lt
6
2025-12-03 • via Nuitee
A
ANNA • couple • ru
10
2025-11-26 • via Nuitee
M
Matt • couple • gb
8
Amazing customer service and they go the extra mile!
Pros:

Amazing service - picked up from the airport in luxury - all staff really helpful and super clean

Cons:

It’s near the port so the water maybe not super clean - but nice beach and interesting to see the boats come and go

2025-11-24 • via Nuitee
J
Jonathan • couple • fr
9
Pros:

Stayed just one night, but it was a great experience. We were pleasantly surprised with an upgrade to a really spacious and comfortable room. Every member of the team we interacted with was genuinely polite, friendly, and eager to help with anything we needed. Overall, a really welcoming place, I’d happily recommend this hotel

Cons:

There isn’t much to do in the city, though that’s no reflection on the hotel itself

2025-11-15 • via Nuitee
P
Pavel • solo_traveller • ru
10
Pros:

Room service manager was very hospitality and bring me to aeroport free of charge

2025-11-14 • via Nuitee
M
Michael • couple • au
10
Can't wait to return
Pros:

The Queenco hotel is absolutely first class. From the moment we arrived the staff made us feel welcome, they were extremely friendly and professional. All of the facilities we used were top notch. The range of dining available was superb and the quality of all the food we sampled was sensational.

Cons:

There is nothing they could improveon.

2025-11-13 • via Nuitee