Hotel Euro Suite Poços de Caldas By Nacional Inn

Hotels
•
Nacional Inn
8.3 (1458 reviews)
Av. Francisco Salles, 70 , Poços de Caldas , br

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Shared lounge/TV area
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Decent breakfast
Cons:
Cleanliness issues
Small room size
Limited amenities

Categories

Cleanliness
7.63
Issues with towels and room cleanliness were noted.
Service
9.1
Staff was mentioned as attentive and helpful.
Location
9.14
Consistently praised for its excellent location.
Room Quality
7.59
Rooms were described as small and had minor issues.
Amenities
7.62
Limited amenities noted, impacting overall experience.
Value for Money
8.58
Generally good value, but some aspects could improve.
Food and Beverage
8.13
Breakfast praised but indicated a lack of variety.
Overall Experience
8.6
Mixed feelings due to some negative experiences, but positive aspects balanced them.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:50

Property Description

Central Location
Hotel Plaza is conveniently situated in the heart of Poços de Caldas town centre, making it the perfect base for exploring the city's attractions.

Comfortable Accommodation
Each room at Euro Suite Poços de Caldas - Antigo Plaza Poços de Caldas Proximo ao Hospital Santa casa de Poços de Caldas is equipped with modern amenities such as cable TV, a minibar, and a private bathroom, ensuring a comfortable stay for all guests.

Special Discounts and Nearby Attractions
Guests can enjoy special discount tickets to the nearby Walter World theme park, located just 2 km away. With Poços de Caldas Shopping Mall and Pedro Sanchez Square in close proximity, there's no shortage of entertainment options near the hotel.

Book your stay at Hotel Plaza now to experience the best of Poços de Caldas!

Important information:

Please note that Walter World theme park is only open during weekends, vacation months and national holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1458 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.6
A
Armando • couple • br
8
2026-05-07 • via Nuitee
J
Jozyclecio • solo_traveller • br
5
Cons:

Check-in complicado.
Manutenção.

2026-05-04 • via Nuitee
E
Emerson • solo_traveller • br
7
2026-05-03 • via Nuitee
C
Claudiney • solo_traveller • br
8
2026-05-03 • via Nuitee
L
Lamego • solo_traveller • py
10
Pros:

O atendimento muito bom o café da manhã também tudo muito bom

Cons:

Apenas do horário da saída que poderia ser até meio dia

2026-05-02 • via Nuitee
W
Waldemar • family_with_children • br
9
Pros:

Sim

Cons:

Nao

2026-05-01 • via Nuitee
G
Guilherme • solo_traveller • br
8
Eu fui pra passar a noite só, mas foi muito bom
Pros:

Lugar muito aconchegante, bem limpinho é relativamente simples mas tudo é bem cuidado e limpinho

Cons:

Gostei do colchão do atendimento e dos funcionários

2026-04-29 • via Nuitee
H
Henrique • family_with_children • br
10
2026-04-29 • via Nuitee
M
Marina • family_with_children • br
7
Ótima localização, higiene deixou a desejar.
Pros:

Localização excelente!

Cons:

Da limpeza do quarto, o cheiro nao era agradável e os travesseiros muito velhos!
O banheiro estava todo respingado de pasta de dente no espelho, do hospede anterior…

2026-04-27 • via Nuitee
D
Day Mundim • solo_traveller • br
8
Pros:

A localização é muito boa, próximo aos pontos turísticos.

Cons:

Acústica dos quartos um pouco ruim, dá pra ouvir as pessoas dos outros quartos conversando.

2026-04-27 • via Nuitee
L
Lino Moreira • solo_traveller • br
7
Pros:

Cama confortável, bom café da manhã, boa localização. Muito bem recepcinado pela gerente Izabel.

Cons:

Único ponto que realmente me incomodou bastante foi no último dia onde fui mal atendido no momento do check-out, por uma recepcionista loira, dos olhos claros, alta que nem desejo lembrar o nome, muito sinismo e ar de deboche/desfeita.

2026-04-25 • via Nuitee
L
Leiza • couple • br
7
Boa
Pros:

Localizado

Cons:

Banheiro

2026-04-23 • via Nuitee
K
Karina • family_with_children • br
10
Super recomendo
Pros:

Tudo perfeito.

Cons:

Não deixou nada a desejar

2026-04-23 • via Nuitee
S
Silva neves • family_with_children • br
10
2026-04-23 • via Nuitee
E
Emanuela Francisca • solo_traveller • br
8
Bom
Pros:

Localização

Cons:

Sem área infantil

2026-04-22 • via Nuitee
A
Alexia • solo_traveller • br
7
2026-04-22 • via Nuitee
C
CARDOSO CARLOS • solo_traveller • br
10
2026-04-22 • via Nuitee
S
Simões • solo_traveller • br
5
Observações importantes.
Pros:

O quarto ofertado é muito pequeno para casal, sem janela, cama pequena e barulhenta, a televisão não funcionou nenhum dia, apesar de tentativas dos funcionários resolverem o problema, não teve solução, ficamos sem este serviço.

Cons:

Do atendimento dos funcionários,
Da localização do Hotel.
A estrutura do hotel é bem conservada.
Boas salas de espera.
Café da manhã satisfatório.

2026-04-21 • via Nuitee
A
ADIMILSON • extended_group • br
7
2026-04-21 • via Nuitee
R
Regiane Cristina Borges Simão • family_with_children • br
3
Pros:

Localização

Cons:

Limpezas
Horário do checau

2026-04-14 • via Nuitee