Zanzibar Palace Hotel

Hotels
9.4 (449 reviews)
House 831 Kiponda Area , Zanzibar City , tz

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Historical charm
Attentive staff
Delicious breakfast
Cons:
Tour organization issues
Old equipment

Categories

Cleanliness
8.6
Some concerns about old equipment noted.
Service
9.6
Staff demonstrated kindness and attentiveness in several reviews.
Location
10
Very good location in Stone Town and charming surroundings mentioned.
Room Quality
9.1
Rooms described as spacious and decorated with care.
Amenities
9.1
Standard amenities for a hotel of this rating.
Value for Money
9.6
Guests expressed satisfaction with the accommodations considering the historical charm.
Food and Beverage
9.6
Breakfast praised as plentiful and fresh with local culinary experiences.
Overall Experience
9.6
A warmly recommended hotel with a unique ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:50

Property Description

Luxurious Suites with Unique Decor
The Zanzibar Palace Hotel in Stone Town offers individually decorated suites blending Zanzibari, Arabic, and English décor. Each suite features a seating area, flat-screen TV, and some even boast a balcony with a hot tub on the sun deck.

Exquisite Dining and Wine Selection
Indulge in a daily breakfast buffet at the Palace Restaurant and savor à-la-carte specialties made from fresh ingredients in the evening. The bar offers a wide selection of wines to complement your meal perfectly.

Relaxing Spa and Exciting Excursions
Unwind with a massage at the Zanzibar Palace spa or let the tour desk organize local excursions for you. Don't miss the chance to explore Forodhani Gardens and Old Fort just a short walk away.

Book your stay at Zanzibar Palace Hotel for a memorable and luxurious experience.

Important information:

Please check your visa requirements before you travel.

In response to the COVID-19 pandemic, the property has employed the following safety measures:

-Everyone must wear a mask when in public areas.

-Hand sanitizers can be provided upon request.

-Tables are distanced to meet the social distancing guidelines.

-Free room service for breakfast, lunch and dinner.

-All the staff will be properly trained to ensure the best hygiene measures are followed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZNZ

Location

Guest Reviews

9.4
Based on 449 reviews
Cleanliness: 8.6
Service: 9.6
Location: 10
Room Quality: 9.1
Amenities: 9.1
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 9.6
C
Claudia solo_traveller ch
10
2026-08-28 via Nuitee
M
Maila family_with_children it
6
Da migliorare
Pros:

Posizione molto centrale albergo con fascino ma dalla suit mi sarei aspettata qualche cosa in più avendo prenotato una suit x tre non mi aspettavo un letto aggiunto

Cons:

Colazione assolutamente da migliorare come disponibilità posti ma anche dove posizionare il cibo. Per il posto la colazione avrebbe dovuto contenere cibi di qualità e scelta migliori

2026-08-21 via Nuitee
G
Guido couple it
10
Ottima scelta
Pros:

Struttura ordinata, personale efficiente e cordiale.

Cons:

Nulla

2026-08-20 via Nuitee
F
Fiona family_with_children be
9
Pros:

It is an exceptional historical property with a welcoming and helpful owner and staff. The location is excellent.

2026-08-18 via Nuitee
G
Gunnhild family_with_children no
9
2026-08-17 via Nuitee
L
Lamberto solo_traveller it
9
2026-08-14 via Nuitee
C
Catherine family_with_children fr
10
Pros:

A great historical building , with a lot of charm, super nice staff and right in the city center of the old town! We had the chance to have a big room with a balcony on the top of the building: fantastic!!!

2026-08-12 via Nuitee
M
Monica couple it
10
2026-08-08 via Nuitee
J
Jennifer solo_traveller au
8
Pros:

The staff are wonderful particularly at front of house.

2026-08-08 via Nuitee
A
ahmed solo_traveller eg
6
2026-08-08 via Nuitee
E
Elisa couple mz
6
2026-08-07 via Nuitee
G
Géraldine solo_traveller be
9
Pros:

L'emplacement est parfait pour une immersion dans Stone town. Le personnel et la directrice de l'hôtel sont vraiment disponibles.
Certes il y a des escaliers mais la vue tout en haut en vaut le detour.

2026-08-07 via Nuitee
B
Boitumelo family_with_children za
8
Good
Pros:

Very chilled place , staff great and Daniela the manager very friendly, breakfast was great, a lot of variety.

Cons:

The steps are very steep. Not great for older people but I guess a good exercise.

2026-08-04 via Nuitee
T
Tanja family_with_children dk
9
2026-08-03 via Nuitee
E
E8646JSbk Solo travel
10
Charming boutique hotel in the heart of Stonetown!
Pros:

This boutique hotel was just charming! Prior to my arrival, every time I had questions, Daniela was responsive; the same was true while in country. The location was excellent. The owner (Daniela) and the staff were incredibly attentive and informative. Private tours were offered at a reasonable price—and each was excellent including the tour guide and driver. I arranged for a hotel transfer and it was smooth. As Daniela promised, a driver with my name met me upon arrival to Tanzania. The power in the area went out a couple of times during my visit (which was beyond the hotel’s control but impacted the hotel). Once was in the morning (but breakfast wasn’t really impacted except for the coffee machine wasn’t available due to the outage, so I had instant—which was just fine.) After returning in the evening, the power was out again, but the front desk kindly provided a lantern—all was good! Still due to any inconvenience, Daniela graciously provided a complementary hotel transfer upon departure. The breakfast (included in the rate) was excellent. The food was well prepared and delicious. My absolute favorite was the ginger tea which I often had more than once a day (over the course of my four night stay). On my final day, I was searching for a specific item to purchase before departing. Daniela graciously helped connect me to a nearby shop that had it. That shop owner was kind and his prices were reasonable. I highly recommended the Zanzibar Palace Hotel. My only hesitance was the price--which I thought was a little high for the more charming and rustic setting. That said, when you factor in the delicious breakfast (included in the rate) and the fact that Zanzibar is a high tourist destination, I am sure the cost is commensurate with other nearby hotels on the island. Thank you, Daniela and staff, for a lovely and memorable stay! Your personal touches and attentiveness truly made my stay and visit enjoyable!

2026-07-24 via Tripadvisor
R
Rikke family_with_children dk
9
Valuta for pengene. Ville klart vælge samme hotel igen.
Pros:

Skønt og hyggeligt hotel med fantastisk indretning i tråd og ånd med Stone Towns historik. Dejligt personale, som er meget hjælpsomme og omsorgsfulde. Rene værelser.

2026-07-21 via Nuitee
A
akyokuş solo_traveller tr
7
fiyat performans beklentisini karşılıyor, çok konforlu değildi.
Pros:

Kahvaltı fena değildi ancak açık büfe yetersizdi

Cons:

odanın aydınlatması çok iyi değildi,

2026-07-07 via Nuitee
A
abigailfaitha Family
8
Zanzibar Palace Hotel staff and rooms review.
Pros:

Zanzibar Palace Hotel is actually really nice for a boutique hotel. Though it only has nine rooms, they are quite spacious and comfortable. Though very rarely power does go off so at night it's dark. But the staff provide lights so it is not pitch black. The food is nice as well. Though the breakfast pancakes were not my favourite ever. I recommend it to anyone who likes cozy spacious rooms and nice staff.

2026-06-30 via Tripadvisor
C
Cornelis couple nl
9
2026-06-30 via Nuitee
K
Kevin solo_traveller gb
8
A unique hotel with lovely staff in the heart of Stone Town.
Pros:

Staff were amazing, so helpful and always friendly, wanted to know how your day was and if you were enjoying yourself. Lovely historical building which really made you feel you were in Stone Town.

Cons:

We knew there was no lift but really not prepared for just how tall some of the stairs were. If you have mobility difficulties please be aware and this probably isn’t the hotel for you. It is simply a feature of the property given its age.

2026-06-17 via Nuitee