Zanzibar Palace Hotel

Hotels
9.4 (433 reviews)
House 831 Kiponda Area , Zanzibar City , tz
+255 24 223 2230

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Historical charm
Attentive staff
Delicious breakfast
Cons:
Tour organization issues
Old equipment

Categories

Cleanliness
8.6
Some concerns about old equipment noted.
Service
9.6
Staff demonstrated kindness and attentiveness in several reviews.
Location
10
Very good location in Stone Town and charming surroundings mentioned.
Room Quality
9.1
Rooms described as spacious and decorated with care.
Amenities
9.1
Standard amenities for a hotel of this rating.
Value for Money
9.6
Guests expressed satisfaction with the accommodations considering the historical charm.
Food and Beverage
9.6
Breakfast praised as plentiful and fresh with local culinary experiences.
Overall Experience
9.6
A warmly recommended hotel with a unique ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:50

Property Description

Luxurious Suites with Unique Decor
The Zanzibar Palace Hotel in Stone Town offers individually decorated suites blending Zanzibari, Arabic, and English décor. Each suite features a seating area, flat-screen TV, and some even boast a balcony with a hot tub on the sun deck.

Exquisite Dining and Wine Selection
Indulge in a daily breakfast buffet at the Palace Restaurant and savor à-la-carte specialties made from fresh ingredients in the evening. The bar offers a wide selection of wines to complement your meal perfectly.

Relaxing Spa and Exciting Excursions
Unwind with a massage at the Zanzibar Palace spa or let the tour desk organize local excursions for you. Don't miss the chance to explore Forodhani Gardens and Old Fort just a short walk away.

Book your stay at Zanzibar Palace Hotel for a memorable and luxurious experience.

Important information:

Please check your visa requirements before you travel.

In response to the COVID-19 pandemic, the property has employed the following safety measures:

-Everyone must wear a mask when in public areas.

-Hand sanitizers can be provided upon request.

-Tables are distanced to meet the social distancing guidelines.

-Free room service for breakfast, lunch and dinner.

-All the staff will be properly trained to ensure the best hygiene measures are followed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZNZ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 433 reviews
Cleanliness: 8.6
Service: 9.6
Location: 10
Room Quality: 9.1
Amenities: 9.1
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 9.6
J
Jennifer • solo_traveller • au
8
Pros:

The staff are wonderful particularly at front of house.

2026-08-08 • via Nuitee
M
Monica • couple • it
10
2026-08-08 • via Nuitee
A
ahmed • solo_traveller • eg
6
2026-08-08 • via Nuitee
G
Géraldine • solo_traveller • be
9
Pros:

L'emplacement est parfait pour une immersion dans Stone town. Le personnel et la directrice de l'hôtel sont vraiment disponibles.
Certes il y a des escaliers mais la vue tout en haut en vaut le detour.

2026-08-07 • via Nuitee
E
Elisa • couple • mz
6
2026-08-07 • via Nuitee
B
Boitumelo • family_with_children • za
8
Good
Pros:

Very chilled place , staff great and Daniela the manager very friendly, breakfast was great, a lot of variety.

Cons:

The steps are very steep. Not great for older people but I guess a good exercise.

2026-08-04 • via Nuitee
T
Tanja • family_with_children • dk
9
2026-08-03 • via Nuitee
R
Rikke • family_with_children • dk
9
Valuta for pengene. Ville klart vælge samme hotel igen.
Pros:

Skønt og hyggeligt hotel med fantastisk indretning i tråd og ånd med Stone Towns historik. Dejligt personale, som er meget hjælpsomme og omsorgsfulde. Rene værelser.

2026-07-21 • via Nuitee
A
akyokuş • solo_traveller • tr
7
fiyat performans beklentisini karşılıyor, çok konforlu değildi.
Pros:

Kahvaltı fena değildi ancak açık büfe yetersizdi

Cons:

odanın aydınlatması çok iyi değildi,

2026-07-07 • via Nuitee
A
abigailfaitha • Family
8
Zanzibar Palace Hotel staff and rooms review.
Pros:

Zanzibar Palace Hotel is actually really nice for a boutique hotel. Though it only has nine rooms, they are quite spacious and comfortable. Though very rarely power does go off so at night it's dark. But the staff provide lights so it is not pitch black. The food is nice as well. Though the breakfast pancakes were not my favourite ever. I recommend it to anyone who likes cozy spacious rooms and nice staff.

2026-06-30 • via Tripadvisor
C
Cornelis • couple • nl
9
2026-06-30 • via Nuitee
K
Kevin • solo_traveller • gb
8
A unique hotel with lovely staff in the heart of Stone Town.
Pros:

Staff were amazing, so helpful and always friendly, wanted to know how your day was and if you were enjoying yourself. Lovely historical building which really made you feel you were in Stone Town.

Cons:

We knew there was no lift but really not prepared for just how tall some of the stairs were. If you have mobility difficulties please be aware and this probably isn’t the hotel for you. It is simply a feature of the property given its age.

2026-06-17 • via Nuitee
D
dariusmistrytx • Solo travel • Houston, Texas
10
Jewel of a Hotel
Pros:

Zanzibar Palace Hotel stay was 5 Star.
Daniel the owner / manager and her team are outstanding. Hotel room was very comfortable, spacious, service and food in restaurants was very good and reasonably priced, staff very accommodating and hotel located in a safe and close proximity to city. Will certainly stay here again.

2026-06-05 • via Tripadvisor
J
jonnaj579 • Business
10
Feel like a king/queen.
Pros:

Lovely hotel, beautifully decorated and it gives you the experience of a true king/queen when sleeping in the beautiful Zanzibar beds. Staff is lovely and always helpful to give tips. Centrally located and very safe. Been several times and look forward to come back again.

2026-06-04 • via Tripadvisor
V
Victor • family_with_children • fr
7
2026-04-05 • via Nuitee
F
Fredrik • family_with_children • se
8
2026-03-29 • via Nuitee
C
Chang • family_with_children • ca
8
2026-03-27 • via Nuitee
Y
Y4707VEandreass • Solo travel
10
Great place to experience the heart of Stonetown
Pros:

very pleasant stay, very nice and accommodating staff! Thanks and see you next time again.

2026-03-21 • via Tripadvisor
B
Borra • extended_group • us
10
Cute little boutique hotel for a short stay in stone town
Pros:

This is a cute boutique hotel, no elevator, Stairs are steep! Its good for youngsters for the top floor, beautiful rooms just like the pictures. comfotable bed. you can feel sense of history preserved in the hotel. Staff are super nice

2026-03-06 • via Nuitee
B
Borra • couple • us
9
2026-03-06 • via Nuitee