Candlewood Amarillo-Western Crossing by IHG

Hotels
•
Candlewood Suites
8.5 (272 reviews)
18 Western Plaza Drive , Amarillo , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Pet-friendly
Great location
Useful amenities
Cons:
Unpleasant odors
Worn furniture
Limited breakfast options

Categories

Cleanliness
6.89
While many rooms were clean, some reports mention strong odors and unclean surfaces.
Service
9.36
Staff were described as friendly and accommodating.
Location
9.4
Great location with many restaurant options within walking distance.
Room Quality
8.35
Rooms were generally spacious and comfortable, though some had issues.
Amenities
8.88
Rooms included useful amenities like kitchens, but some furniture was noted as worn.
Value for Money
8.84
Exceeded expectations for the price, with ample space and needed items.
Food and Beverage
7.39
Breakfast options seemed limited; coffee was praised.
Overall Experience
8.86
Generally a positive experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 11:13

Property Description

Convenient Location
Located just 12 miles from Rick Husband Amarillo International Airport, Candlewood Amarillo-Western Crossing offers easy access for travelers.

Fully Equipped Rooms
Each guest room at the hotel is furnished with a cable TV, DVD player, and a full kitchen complete with kitchenware, microwave, and dishwasher.

Amenities Galore
Guests can take advantage of the business center, fitness center, and guest launderette during their stay. Additionally, the hotel is just a short drive from Wonderland Amusement Park and the historic Route 66.

Ready to experience comfort and convenience at Candlewood Amarillo-Western Crossing? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 272 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 8.86
G
Greg • couple • us
7
No Breakfast!
Pros:

Great hotel!! Good location!!

Cons:

NO HOT BREAKFAST!!! Really? I can pay less for the same accomodations including a hot breakfast. You have a great hotel... no breakfast is a BIG shortcoming.

2026-05-10 • via Nuitee
A
Avery • couple • us
7
Pros:

The staff was amazing especially ms.honey she takes time out with every persons needs

2026-05-06 • via Nuitee
K
Kevin • solo_traveller • us
9
Pros:

Convince to all locations that see

2026-05-02 • via Nuitee
S
Shirley • extended_group • us
7
Pros:

Good, adequate,

Cons:

Furnishings

2026-05-01 • via Nuitee
A
Abrena • couple • us
10
Great stay!
Pros:

Everything

Cons:

Nothing

2026-04-27 • via Nuitee
J
Jami • couple • us
8
Pros:

Location, friendly staff

Cons:

Beds was hard and uncomfortable

2026-04-13 • via Nuitee
D
Debra • family_with_children • us
5
Pros:

The location was great. The gentleman that checked us in seemed a little confused, dressed very sloppy. Not what you would expect from hotel staff. However when we checked out the next morning, the young lady was very professional and nice.

2026-04-05 • via Nuitee
S
Samuel • family_with_children • us
10
Pros:

It was very accommodating.
And close to restaurant.

Cons:

Didn't see much being that it was night time.

2026-03-24 • via Nuitee
S
SHARON • solo_traveller • us
10
Excellent place to stay!
Pros:

It was comfortable and affordable.

Cons:

Not a thing!

2026-03-22 • via Nuitee
G
Gibson • couple • us
9
Just right for my short stay in Amarillo.
Pros:

There was no breakfast.

2026-03-21 • via Nuitee
G
Garry • family_with_children • us
4
Disappointed
Pros:

There was no breakfast

Cons:

Room smelled like cigarettes it was a no smoking room my wife could hardly breath

2026-03-16 • via Nuitee
L
Laci • extended_group • us
9
2026-03-11 • via Nuitee
M
Marlissa • family_with_children • us
7
2026-03-09 • via Nuitee
N
Norman • extended_group • us
10
Good time
2026-01-19 • via Nuitee
K
Kacee • solo_traveller • us
10
2026-01-19 • via Nuitee
R
Robert • family_with_children • us
10
Outstanding Stay
Pros:

Everything from the reception staff to the room were perfect. The bed was very comfortable, my wife remarked it was the most comfortable hotel bed she had ever slept on. Room had everything needed.

Cons:

That we only spent one night in the room and couldn't take advantage of how comfortable it was.

2026-01-05 • via Nuitee
B
Bryan • solo_traveller • us
8
2026-01-04 • via Nuitee
P
PeeWee • couple • us
8
Great location
Pros:

Location was great, well off the highway so road noise wasn’t bad at all.

Cons:

Breakfast was packaged oatmeal. I don’t typically eat breakfast so this wasn’t a problem. Coffee was great!

2025-12-28 • via Nuitee
L
Laguna • couple • us
9
Clean and spacious
Pros:

Nice and quiet

Cons:

N/A

2025-12-19 • via Nuitee
H
Harold • family_with_children • us
8
2025-12-03 • via Nuitee