Candlewood Suites Odessa by IHG

It was a smaller place than i have stayed before, it does not have a pool, but still great place to stay.

Very conveniently located to my ultimate destination. Very friendly and helpful staff. Very quiet and restful.

Good parking safe

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The hotel did not have even coffee or Continental breakfast. No room service,

Perfect place to stop from Dallas to El Paso trip. The hotel staff was super friendly and helpful. It was Christmas Eve so not a lot of places open, we ordered pizza and the location is so convenient, the order arrived early! Close to a QT store. My husband and I had our dog with us, they are pet friendly. My mom had her own room and said the bed was super comfy too. Highly recommend.

Not very clean

Easy access to I-20, close to restaurants and down town area.

There were smelly dirty towels in the bathroom amd the bathroom smells horrible. Looks like someone started to clean the room and just quit. Everything is dingy. This was by far the worst room of my entire trip.

It was nice stay

Perfect!

Property was maintained and the staff was welcoming.

Do not stay , over charge for pets, holes in bathroom towel , ghetto falling apart , wouldn’t give a receipt, didn’t accept IHG number , uncomfortable beds , loud rooms .

Very nice, will stay again.

It took me an hour at check in!

I think a 75.00 pet fee is ridiculous and it was upsetting that when I booked I was not made aware of the fee. Had I asked or been informed we would not have booked this hotel. Also the property had no place to potty the dogs that wasn’t full of weeds.

Very clean and nice staff

I cannot say enough good about the staff here. The hotel itself was clean and in great shape. But the staff were amazing. I escaped here after being assaulted in my home. I arrived early morning before normal check-in/check-out hours. The overnight desk manager let me check in early and was so friendly and accommodating allowing me to have my name protected and not allow anyone to contact me without going through them first. They went above and beyond getting me anything I needed. Even when I needed a pick-me-up ice cream snack after spending hours in the emergency room. I felt so safe and protected there even before the police were guarding the property. My dad came without them knowing and they wouldn't let him past the desk or give my info out at all until they spoke to me even though he told them he was my dad. They called and checked on me throughout the day and asked if I needed anything to eat or anything at all. I honestly turned down the assault victim facility the OPD offered because I felt safer and more comfortable here. Needless to say, they all deserve praise and thanks for taking such great care of me. Not that I hope anyone else needs to escape as a victim, but they just treated me like family. I couldn't have asked for a better place. I wasn't sure what to expect as I was just trying to find a place that would allow my dog to be with me.

We were very pleased with everything.

I stopped in on my way home. Will look for Candlewood again. Very nice bed. No breakfast was offered. I was surprised.