Hotel Les Charmes

Hotels
8.5 (1772 reviews)
Lenculenstraat 18 , Maastricht , nl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Garden
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities in rooms

Categories

Cleanliness
7.25
Several reviews noted issues with cleanliness, particularly in the bathrooms.
Service
9.25
Numerous reviews praised the friendly and helpful staff.
Location
9.25
Guests highlighted the centrally located and picturesque setting of the hotel.
Room Quality
8.25
Most rooms were described as comfortable, though there were mixed sentiments about bathroom amenities.
Amenities
8.75
Amenities were generally sufficient, though there were suggestions for more coffee facilities.
Value for Money
8.25
Value perception varied, especially considering some cleanliness issues.
Food and Beverage
8.25
Breakfast was generally well-received with a few suggestions for improvement.
Overall Experience
8.75
Overall, guests had a positive experience but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:16

Property Description

Charming Hotel in the Heart of Maastricht

Spacious and Cozy Rooms: Enjoy the romantic ambiance of earth tone decor and exposed wooden beams in our spacious rooms, each equipped with a comfortable seating area and TV for your relaxation.

Delicious Breakfast and Free Refreshments: Start your day with a delightful breakfast spread in our breakfast room, featuring juice, rolls, and freshly cooked eggs. Plus, indulge in complimentary coffee and tea throughout the day for a refreshing break.

Convenient Location and Easy Access: Situated in the old Jeker district, just a 3-minute walk from Vrijthof and Onze Lieve Vrouweplein, our hotel offers easy access to key attractions. With a bus stop only a 2-minute walk away, reaching Maastricht Central Station is a breeze.

Book your stay at Hotel Les Charmes for a memorable and relaxing experience in Maastricht.

Important information:

Please note that paid public parking is possible at Q-Park Vrijthof or at Q-Park Hondertmarck, both at 1312 feet from the property. Reservation is not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1772 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
J
J couple nl
7
2026-07-18 via Nuitee
W
Walter solo_traveller de
9
2026-07-18 via Nuitee
S
sonja solo_traveller be
8
Pros:

Fijne omgeving en mooie inrichting en zeer fijn ontbijt !

Cons:

Had attentie gevraagd op de kamer en was ook beloofd v in orde te brengen maar blijkbaar vergeten dus spijtig

2026-07-17 via Nuitee
S
Simona solo_traveller nl
8
2026-07-17 via Nuitee
N
Natascha Link solo_traveller de
9
2026-07-16 via Nuitee
A
Anja extended_group de
10
2026-07-14 via Nuitee
A
Alison solo_traveller gg
10
Excellent place to stay, particularly for Andre Rieu concert
Pros:

Everything

Cons:

Nothing

2026-07-12 via Nuitee
K
Karin solo_traveller nl
9
Fantastisch
Pros:

Locatie, tuin om te ontbijten, personeel

Cons:

Niks

2026-07-10 via Nuitee
I
Isabelle solo_traveller be
9
Een aanrader!
Pros:

De kamer was autenthiek.
Heel rustig gelegen, geen autoverkeer.

Cons:

Een frigotje zou het verblijf compleet maken.

2026-07-09 via Nuitee
A
Albert solo_traveller nl
6
Pros:

Een hotel middenin de prachtige stad Maastricht.

Cons:

Onduidelijke communicatie.
Op dag één werd verteld dat parkeren achter het hotel op het terrein van de uni was toegestaan.
Bij vertrek na drie dagen kregen we te horen dat het parkeren €23,- per dag kostte.
Ontbijt is bijna €20,- en wordt geserveerd.. Geen vrije keuzebuffet. Geen airco.

2026-07-09 via Nuitee
H
henrike extended_group nl
9
2026-07-08 via Nuitee
M
Max extended_group nl
9
Goed
Pros:

Fijne locatie. Goed hotel, heerlijk ontbijt

Cons:

Niks, was prima. Geen airco, wel ventilatoren. Alles goed voor elkaar

2026-07-08 via Nuitee
M
Michele couple nl
8
2026-07-08 via Nuitee
N
Norbert solo_traveller de
9
Pros:

Coole Location

2026-07-05 via Nuitee
F
Feyza extended_group nl
10
2026-07-01 via Nuitee
T
Toine couple nl
6
Prima
Pros:

Leuke plek

Cons:

Trap en geen parking

2026-06-27 via Nuitee
S
suma solo_traveller de
9
2026-06-26 via Nuitee
M
Marco couple nl
8
Mooie locatie.
Pros:

Dicht bij het centrum van Maastricht. Zeer vriendelijk personeel en behulpzaam.

Cons:

Geen airco maar wel een ventilator neergezet was behoorlijk warm.

2026-06-25 via Nuitee
D
Donna couple gb
10
Wonderful
Pros:

Location absolutely fabulous.
Room so clean and really lovely size.
Only thing is no fridge in room or air con but the hotel very kindly provided high standard fans.
I would definitely stay here again

2026-06-25 via Nuitee
A
Anneke couple nl
9
2026-06-23 via Nuitee