Hotel Les Charmes

Hotels
8.5 (1644 reviews)
Lenculenstraat 18 , Maastricht , nl

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Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities in rooms

Categories

Cleanliness
7.25
Several reviews noted issues with cleanliness, particularly in the bathrooms.
Service
9.25
Numerous reviews praised the friendly and helpful staff.
Location
9.25
Guests highlighted the centrally located and picturesque setting of the hotel.
Room Quality
8.25
Most rooms were described as comfortable, though there were mixed sentiments about bathroom amenities.
Amenities
8.75
Amenities were generally sufficient, though there were suggestions for more coffee facilities.
Value for Money
8.25
Value perception varied, especially considering some cleanliness issues.
Food and Beverage
8.25
Breakfast was generally well-received with a few suggestions for improvement.
Overall Experience
8.75
Overall, guests had a positive experience but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:16

Property Description

Charming Hotel in the Heart of Maastricht

Spacious and Cozy Rooms: Enjoy the romantic ambiance of earth tone decor and exposed wooden beams in our spacious rooms, each equipped with a comfortable seating area and TV for your relaxation.

Delicious Breakfast and Free Refreshments: Start your day with a delightful breakfast spread in our breakfast room, featuring juice, rolls, and freshly cooked eggs. Plus, indulge in complimentary coffee and tea throughout the day for a refreshing break.

Convenient Location and Easy Access: Situated in the old Jeker district, just a 3-minute walk from Vrijthof and Onze Lieve Vrouweplein, our hotel offers easy access to key attractions. With a bus stop only a 2-minute walk away, reaching Maastricht Central Station is a breeze.

Book your stay at Hotel Les Charmes for a memorable and relaxing experience in Maastricht.

Important information:

Please note that paid public parking is possible at Q-Park Vrijthof or at Q-Park Hondertmarck, both at 1312 feet from the property. Reservation is not possible.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1644 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
J
Jasin • solo_traveller • nl
1
Slecht.
Cons:

Poep in het toilet, haar in de douch en een ijs koude kamer. Gekeken naar een thermostaat maar die kreeg ik niet gevonden.

2026-02-13 • via Nuitee
C
Carlo • extended_group • de
8
2026-02-08 • via Nuitee
C
Chiela • family_with_children • nl
8
Pros:

Prima kamer, heerlijk ontbijt!

Cons:

Niets, alleen een haakje aan de muur in de badkamer.

2026-02-08 • via Nuitee
M
Maria • family_with_children • pl
10
2026-01-31 • via Nuitee
B
Barbara • couple • nl
9
Mooi leuk schoon goeie locatie aardige mensen!
Pros:

Alles

Cons:

Niks

2026-01-28 • via Nuitee
N
Nathalie • family_with_children • nl
7
2026-01-28 • via Nuitee
G
Galina • family_with_children • be
10
Pros:

Geweldige locatie. Behulpzaam personeel. We komen zeker terug.

Cons:

Geen probleem

2026-01-27 • via Nuitee
K
Krüger • extended_group • de
10
Sehr guter Standort um die Altstadt zu erkunden .
Pros:

Tolle Lage , Gutes ausgewogenes Frühstück , Parkplatz im Hof für 19.-€ am Tag ist günstig .
Schöne Zimmer mit individueller Gestaltung

Cons:

Nicht in jedem Zimmer Heizung im Bad

2026-01-23 • via Nuitee
C
Carine • family_with_children • be
9
Pros:

Tout, sauf la réponse trop tardive pour le parking souhaité.

Cons:

En effet, nous avons appris qu’il existait un parking derrière l’hôtel alors qu’ils étaient déjà arrivés. Ils en ont trouvé un à un quart d’heure mais ce sont faits vandalisé pendant la nuit. Résultat, toute la journée à essayer de trouver une solution avec votre police qui ne se déplace pas ! Beaucoup de stress pour la première journée de leur mariage !
Dommage...

2026-01-22 • via Nuitee
W
Wendy • solo_traveller • nl
4
fijne centrale ligging
Cons:

toilet was niet schoon toe ik aankwam in de kamer.

2026-01-20 • via Nuitee
T
Tess • couple • nl
7
2026-01-20 • via Nuitee
D
Dirkje • couple • nl
9
2026-01-20 • via Nuitee
J
Jonathan • couple • nl
7
2026-01-19 • via Nuitee
B
Brechje • couple • nl
8
2026-01-19 • via Nuitee
J
Jannie • couple • nl
8
We hebben genoten van ons verblijf.
Pros:

Het ontbijt was heerlijk en netjes verzorgd, personeel was heel vriendelijk en behulpzaam. De locatie was uitstekend.

Cons:

De afzuiging van de douche.

2026-01-19 • via Nuitee
P
Paul • extended_group • nl
10
Perfect
Pros:

Gezellig ,goede locatie, sympathieke gastheer

2026-01-19 • via Nuitee
A
Ankie • family_with_children • nl
8
Pros:

Prima ontbijt. Van alles wat en niet te overdadig.

Cons:

De drie trappen vielen wat tegen, al wisten we dat er geen lift was. En douchen in bad is niet optimaal.

2026-01-19 • via Nuitee
F
Floris • extended_group • nl
9
Precies waar wij naar op zoek waren.
Pros:

Hele fijne kamers, en fantastische service!

Cons:

Niets, het was ideaal.

2026-01-19 • via Nuitee
T
Thomas • couple • nl
8
2026-01-19 • via Nuitee
P
Petra • extended_group • de
8
Pros:

- Charme des Hauses
- Freundlichkeit
-früher Check-in möglich
- Lage war top

Cons:

- Parkplatz im Parkhaus nicht direkt in der Nähe
- Treppe nach ganz oben sehr schmal
- Wasserdruck beim Duschen

2026-01-19 • via Nuitee