Royal Sun Resort

Hotels
Independent
8.8 (113 reviews)
C/ Geranio, 16, Los Gigantes, Tenerife, Santiago del Teide, Tenerife, 38683 , Santiago del Teide , ES

Children allowed

Facilities

Boat tours nearby
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Karaoke
Designated smoking area
See all facilities

Review Highlights

Pros:
Great views
Helpful staff
Spacious apartment
Cons:
Inconsistent room cleaning
Poor bed quality
Limited dining options

Categories

Cleanliness
7.94
Some cleanliness issues noted, such as room cleaning not being thorough.
Service
9.41
Reception staff were noted as exceptional and helpful.
Location
9.45
Fantastic location with amazing views, although the town has its drawbacks.
Room Quality
8.4
Overall quality was good but bed quality was poor for some guests.
Amenities
8.93
Facilities like the pool and balcony were well-received.
Value for Money
8.89
Good value for the spacious apartment and amenities provided.
Food and Beverage
8.44
Hotel breakfast was good, but limited information on other dining options.
Overall Experience
8.91
Guests felt overall positive about their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:19

Property Description

Recreational Amenities
Indulge in the outdoor pool, fitness center, and karaoke for a fun-filled stay. Dining Options
Savor local and international cuisine at Regency Restaurant or unwind with room service. Convenience and Comfort
Stay connected with complimentary Wi-Fi, enjoy attentive concierge services, and relax in well-equipped rooms with kitchenettes.

Book your stay at Royal Sun Resort today for a delightful blend of leisure and comfort!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Check-in & Check-out

    Contactless check-out is available

  • Smoking

    Smoking permitted

See all policies

Location

Guest Reviews

8.8
Based on 113 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
A
Alastair family
10
Pros:

We had a fantastic stay at the Royal Sun Resort and would highly recommend it to anyone visiting Tenerife. The staff were incredibly welcoming, friendly and helpful throughout our visit, which really made a difference to our experience.

Our apartment was lovely and perfect for the four of us (two couples). The air conditioning was excellent, and the bathroom was impressively huge and spacious. The pool area was well maintained and provided a lovely spot to relax.

A special mention must go to the breakfast buffet - it was incredible and we'd highly recommend adding this to your stay. We got into a great routine of eating breakfast at the hotel each morning, having lunch out while exploring, then cooking in the apartment each evening (we used the room service menu one evening, which was great value and delicious).

The location proved to be a great base for exploring the island with a hire car, and the local area itself was fantastic.

The only downside was that the kitchen felt quite dated with some very old appliances. We encountered a leaky kettle and a few items that were difficult to use or broken, but we managed to work around these issues.

Overall, we had a wonderful time. The combination of excellent staff, comfortable accommodation, fantastic breakfast, and great location made for a memorable stay.

2025-10-06 via Nuitee
P
Paul partner
10
Pros:

Another fabulous, relaxing time at Royal Sun. The view from the balcony overlooking the sea, la Gomera and the amazing Los Gigantes is amazing on every level.
The staff, as usual, so friendly and helpful.
Thank you. 👏👏

2025-10-05 via Nuitee
S
Shannon friends
8
Pros:

Staff were very helpful and approachable. The hotel was a bit dated but kept clean and tidy. It’s a little bit isolated from the shops and tucked away but the views are great.

2025-10-03 via Nuitee
L
Laura
10
Didn't want to leave!
Pros:

Had at great stay at the royal sun. Our apartment was beautiful and we had everything we could need. We had a three bed on the top floor. The facilities in the room were superb, especially the jacuzzi. The bathrobe and slippers were a nice touch too. Beds were very comfortable. Whole apartment was spotless and great quality towels. The views were to die for at all times of the day. We also found the area very peaceful. Great to have our own area to chill in water and lounge on the sunbeds on the huge balcony. TV in main bed room too that has access to the balcony.

All staff we met were great especially the blonde receptionist we met at check in. We didn't use housekeeping as we only stayed 5 nights and we tidy as we go but we met the ladies to change towels and get a few coffees and they were lovely also. Shop was really handy, you wouldn't be stuck for anything and nice staff here too. Didn't eat at the hotel so can't comment on food or drink.

The pool was a nice temperature and not too busy on our stay so my daughter had plenty fun here with her snorkel set. Loads of sun loungers and umbrellas on a beautiful deck. Sea views and a bar with ice-cream and snacks also.

We did avail of a late check out and we were accommodated till 1pm for an extra €20 which we were delighted with.

Overall this is a great resort with everything you could need. The apartment was amazing for the money we paid so we felt it was good value for our group of 6. I would definitely return.

2025-09-12 via Nuitee
A
Abdelhaye
8
Amazing location
Pros:

Location and view are amazing! Staff was very friendly and helpful.
Didn’t like the fact that we had to call everyday to have our towels changed. Bed quality was very poor to me did not sleep comfortably because of that…

2025-09-04 via Nuitee
V
Verified traveler
10
Pros:

An excellent hotel with amazing views. The pool was a little too busy for my liking though.

2025-08-18 via Nuitee
G
Gregory
10
Best reception staff!
Pros:

Reception staff where some of the best I have ever experienced and would happily return.

2025-08-17 via Nuitee
G
Gareth
8
Fine but nothing special.
Pros:

The hotel itself is fine. The staff are all very friendly and nice. Only had breakfast but it was very good value for €12.

A couple of issues - there is no lift to the 3 bed apartments on the 6th floor, only to the 5th then you have to climb some steps, so be aware if you have mobility issues. And no one offered to help with luggage.

The room cleaning isn’t the greatest, they are nice but miss stuff and don’t refill shower gel ets. And the en suite shower leaked a lot.

If the hotel was somewhere else I’d probably go back but I’ll never be back to Los Gigantes, go there to see the cliffs, but that’s it, it is a terrible town, absolutely no redeeming qualities.

2025-08-13 via Nuitee
H
Heike family
10
Pros:

Thanks a lot for the spacious appartement with luxurious equipment. We had a marvelous time and enjoyed our stay.

2025-07-30 via Nuitee
S
Santiago family_with_children
8
Pros:

Overall good. People (and food) are perhaps the highlights.

2025-07-08 via Nuitee
C
Carla Ruth family
10
Pros:

The views are breathtaking and the hotel is so clean. The staff are incredible. This is our second time here and won't be our last already want to book again!

2025-06-11 via Nuitee
S
Sophie
4
This isn’t a 4 star hotel
Pros:

Positives
Luxury apartments are nice, clean & very spacious

Staff are polite and accommodating

Views are amazing, great view of sunset

Negatives
Food really isn’t good. We ended up eating out a lot despite having half board

Takes 30-40 minutes to get a cocktail as only ever one person on the bar

Entertainment isn’t good. Bar area is very dated & run down

Overall aesthetic isn’t very nice - needs a revamp

Pool area was closed for 5 days and we were not told before arriving (we were able to access another pool at a different hotel)

So much construction going on next to hotel which won’t be done for years.

Always noise, rooms are not sound proof - can hear everything from above and neighbours

2025-05-10 via Nuitee
T
Thomas
10
Never disappoints
Pros:

Fabulous overnight stay at Royal, Sun, big comfortable rooms and the best cb views from the big terraces

2025-05-03 via Nuitee
Y
Yvonne family
10
Pros:

Staff so lovely , views are stunning

2025-04-13 via Nuitee
C
Charla partner
10
Pros:

The property was excellent. We were super impressed with our stay and will definitely stay there again if we return to Tenerife.

2025-04-02 via Nuitee
M
Marcin friends
8
Pros:

Very nice apartment with jacuzzi a s incredible views 10/10
Food compare to other hotels below average. No herbs taste very watery
Elevators extremely slow

2025-03-14 via Nuitee
J
John partner
10
Pros:

Excellent b&b stay. Fantastic breakfast options. Spotlessly clean apartment and special mention to courteous staff. Only slight negative was at check in. No information provided on additional services such as pool towels and room safe charge and seemed only interested in questioning tge use of Ecpedia to mske booking

2025-03-12 via Nuitee
A
Alexandrina family
10
Pros:

Amazing views from all units.
Rooms and hotel style a bit dated but clean and has everything you need. Restaurants very good. We enjoyed both breakfast and dinner buffets.
Would return again at this price point.

2025-03-12 via Nuitee
P
Peter
10
Los Gigantes
Pros:

This is an outstanding property with spectacular views, spacious apartment, pristine condition. The view of the giant rock formations reaching the ocean is just breath-taking.

2025-03-09 via Nuitee
O
Oleksandr
10
Pros:

construction of a neighboring hotel

2025-02-27 via Nuitee