Grand Mercure Sapporo Odori Park

Hotels
•
Grand Mercure
7.8 (386 reviews)
1 Nishi11chome, Kita1jo Chuo-ku , Sapporo , jp

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Free drink service
Varied breakfast options
Friendly staff
Cons:
Old bathrooms
Inconsistent room lighting

Categories

Cleanliness
7.53
Cleanliness was mentioned positively, but there were concerns about the overall condition of older facilities.
Service
8.22
Staff was well-reviewed for responsiveness and friendliness, though there were a few criticisms regarding specific interactions.
Location
8.52
Convenient location for sightseeing and transport, noted as a positive aspect by multiple reviewers.
Room Quality
7.03
Some rooms were noted for being spacious, but there were comments on outdated bathrooms and varying lighting quality.
Amenities
8.02
Amenities such as the free buffet and lounge were well-received, although some minor critiques were noted about standard toiletries.
Value for Money
7.03
While some reviewers felt the price didn't match the quality, others found good value in the amenities offered.
Food and Beverage
8.52
Breakfast and lounge offerings received consistent praise for quality and variety.
Overall Experience
7.53
Mixed experiences overall, with standout positives countered by notable issues that affected general satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:54

Property Description

Prime Location near Sapporo Station
Comfortable & Well-Equipped Rooms
Delicious Buffet Breakfast

To experience the best of Sapporo with stunning city views, book your stay at Grand Mercure Sapporo Odori Park.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

7.8
Based on 386 reviews
Cleanliness: 7.53
Service: 8.22
Location: 8.52
Room Quality: 7.03
Amenities: 8.02
Value for Money: 7.03
Food and Beverage: 8.52
Overall Experience: 7.53
靖 • couple • jp
8
2026-01-31 • via Nuitee
A
Abdul Farid • extended_group • my
9
2026-01-23 • via Nuitee
J
Jiahong • couple • au
8
2026-01-22 • via Nuitee
M
Makiko • solo_traveller • jp
8
良いホテルに泊まれたと思う⭕️
Pros:

1人では広すぎるベット
札幌テレビ塔のライトアップがとても綺麗だった

Cons:

化粧するのに電気が暗かった。
寝る時電気が明るすぎた。
ドア入り口の所だけでよかったかな
私が使い方をしらなかったのか？

2026-01-20 • via Nuitee
和恵 • extended_group • jp
1
自社の見つめ直し
Pros:

スタッフの対応がとてもよかったです　ラウンジ　朝食がとてもよかったです」

Cons:

トイレ　バスルームの臭いが少し気になりました。

2026-01-20 • via Nuitee
R
RIKA • family_with_children • jp
7
よかった
Pros:

部屋探して温度がちょうどいい

Cons:

部屋の冷蔵庫が冷えてるのかわからない

2026-01-20 • via Nuitee
好江 • extended_group • jp
6
2026-01-20 • via Nuitee
H
HIROMI • extended_group • jp
10
大満足です
Pros:

まずビックリしたのはラウンジでの無料のビュッフェ

とても美味しく愉しい時間を過ごすことができました
ありがとうございます

食事でもスタッフの皆さんみんな優しく対応していただきました
愉しい4日間を過ごすことができました

ありがとうございました

2026-01-20 • via Nuitee
S
SHIGEAKI • solo_traveller • jp
6
2026-01-19 • via Nuitee
N
NORIKO • solo_traveller • jp
9
2026-01-19 • via Nuitee
L
Leslie • family_with_children • us
10
2026-01-19 • via Nuitee
M
MASUMI • family_with_children • jp
9
2026-01-19 • via Nuitee
K
Kenji • solo_traveller • jp
6
2026-01-19 • via Nuitee
S
Stephen • family_with_children • au
9
2026-01-16 • via Nuitee
S
Sarah • extended_group • au
9
Pros:

Lovely hotel. Easy to access other parts of Sapporo via train. Nice big rooms.

2026-01-12 • via Nuitee
A
Andreas • solo_traveller • id
8
Good
Pros:

Ok

2026-01-12 • via Nuitee
O
Oliver • couple • au
10
Pros:

Happy hour drinks, buffet breakfast, size and luxury of the room

2026-01-11 • via Nuitee
K
KEITA • family_with_children • jp
7
朝食の質は相変わらず素晴らしいし、ロケーションも良い
Pros:

朝食のクオリティー
ラウンジのフリードリンク

Cons:

大浴場が無い
家族でも楽しめる空間、例えば、卓球場やカラオケルームなどがあれば、最高なのに。。。と、グランドメルキュールに期待しているからこその欲が。。。

2026-01-08 • via Nuitee
K
Kate • family_with_children • au
8
Beautiful location and amazing views from our room, very helpful staff!
Pros:

Great location in central Sapporo and easy walk or taxi ride to the station. We appreciated the amazing views from our room. As a family of 4, the room was very tight with four beds and one bathroom, and would recommend booking separate rooms if available. The staff were so helpful, including giving us great local restaurant recommendations, and assisting by calling the local bus company after we had to change our travel plans due to the earthquake. Thank you for a lovely stay, Sapporo was fantastic and we will be back.

Cons:

Recommend separate rooms for family stays.

2026-01-05 • via Nuitee
J
Jenifer • family_with_children • ph
9
Good location and great service.
Pros:

Convenient location

Cons:

Nothing bad to say except should have more food at the lounge area.

2026-01-02 • via Nuitee