Grand Mercure Sapporo Odori Park

Hotels
•
Grand Mercure
7.8 (403 reviews)
1 Nishi11chome, Kita1jo Chuo-ku , Sapporo , jp

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
See all facilities

Review Highlights

Pros:
Free drink service
Varied breakfast options
Friendly staff
Cons:
Old bathrooms
Inconsistent room lighting

Categories

Cleanliness
7.53
Cleanliness was mentioned positively, but there were concerns about the overall condition of older facilities.
Service
8.22
Staff was well-reviewed for responsiveness and friendliness, though there were a few criticisms regarding specific interactions.
Location
8.52
Convenient location for sightseeing and transport, noted as a positive aspect by multiple reviewers.
Room Quality
7.03
Some rooms were noted for being spacious, but there were comments on outdated bathrooms and varying lighting quality.
Amenities
8.02
Amenities such as the free buffet and lounge were well-received, although some minor critiques were noted about standard toiletries.
Value for Money
7.03
While some reviewers felt the price didn't match the quality, others found good value in the amenities offered.
Food and Beverage
8.52
Breakfast and lounge offerings received consistent praise for quality and variety.
Overall Experience
7.53
Mixed experiences overall, with standout positives countered by notable issues that affected general satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:54

Property Description

Prime Location near Sapporo Station
Comfortable & Well-Equipped Rooms
Delicious Buffet Breakfast

To experience the best of Sapporo with stunning city views, book your stay at Grand Mercure Sapporo Odori Park.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

7.8
Based on 403 reviews
Cleanliness: 7.53
Service: 8.22
Location: 8.52
Room Quality: 7.03
Amenities: 8.02
Value for Money: 7.03
Food and Beverage: 8.52
Overall Experience: 7.53
明宏 • solo_traveller • jp
9
お得感
Pros:

リーズナブルな宿泊料でした

Cons:

特になし

2026-04-30 • via Nuitee
N
Noriko • solo_traveller • jp
8
2026-04-27 • via Nuitee
L
Lucy • couple • gb
7
Good
Pros:

Nice view from our room and it was spacious. Staff helpful and when we moved rooms kindly took our bags up to the new room. The afternoon and evening drinks free of charge in the restaurant area is a real bonus. Walkable from the station and more central areas of Sapporo.

Cons:

The room was quite dated in terms of furnishings and bathroom. For a hotel this size felt like it lacked facilities like a gym.

2026-04-26 • via Nuitee
Y
Yoshishige • solo_traveller • jp
10
また泊まりたい
Pros:

スタッフの対応がよくロケーションもgoodでした。

2026-04-25 • via Nuitee
T
takagoshima • solo_traveller • jp
8
2026-04-25 • via Nuitee
M
mai • couple • us
9
Great stay with excellent breakfast
Pros:

Breakfast and happy hour, location

Cons:

Not well updated

2026-04-19 • via Nuitee
C
CHIKAKO • family_with_children • jp
10
Pros:

大変丁寧に対応していただきとても気持ちよかったです

Cons:

LIVEで宿泊でしたが０時頃のチェックインの手続きだったので、結構待たされました。 荷物を預けに15時前に立ち寄りましたのでその時手続きだけでもしてくれたら、待たずにお部屋に入れたかも。

2026-04-13 • via Nuitee
D
Dani Andrei • family_with_children • ro
10
2026-04-05 • via Nuitee
N
Nguyen • family_with_children • ae
5
2026-04-04 • via Nuitee
K
Karen • family_with_children • au
8
Pros:

Staff were very kind and helpful. Location was great.

Cons:

Beds and pillows were very uncomfortable. I called reception to advise of we could have a possible solution to this, unfortunately no help.

2026-03-24 • via Nuitee
V
Veronika • family_with_children • ru
10
2026-03-19 • via Nuitee
M
Midori • family_with_children • jp
9
ゆっくり滞在を楽しんだ
Pros:

ホテルが大きく造りもゴージャス。部屋はキングベットの部屋で一人にはとても広く、日常を忘れてゆったりと過ごすことが出来た。
レストランの朝食は素晴らしかった。
毎朝いただいたのはデトックスウォーターととても立派な大きさのスモークサーモン(流石北海道)そしてご飯が美味しくいただけた肉豆腐、連日はなかったが熱々のちまき、デザートでは季節メニューのいちごのタルト、コーヒーも毎朝二杯いただいた。夜には無料でアルコールなどがいただける場所にもなっていて、お子さんから年配者、お酒が飲めない方にも楽しめるラインナップになっていて とても良いなぁと思った。とにかく天井が高くガラス窓もあいまって閉塞感が皆無。気持ち良い空間での飲食は毎回楽しみであった。
忘れてはいけないのは１階のショップ。ホテル内で必要な飲み物やおつまみ、お菓子、アイスもあり、北海道の作家さんの品物が沢山置いてあったり。とても広い店内でワクワク感が止まらなかった。スタッフの方のとても丁寧で温かな接客には心から感謝。
フロントのスタッフ皆さんも親しみやすく品があってとても好感が持てた。
三泊四日の一人旅、大変お世話になりました。

Cons:

中心部から離れているので静かではあるが、周りにお店が少なかった事くらい。
コンビニ(ファミマ)が歩いてすぐの所に一軒あり。

2026-03-15 • via Nuitee
M
Mathias • couple • nz
8
2026-03-15 • via Nuitee
S
Shota • family_with_children • jp
7
2026-03-12 • via Nuitee
M
Melvin • family_with_children • au
7
Enjoyable stay in a very reasonably priced hotel.
Pros:

Pleasant staff and good sized rooms. Complimentary drinks and snacks in the evening at the lounge including alcoholic brinks making it a great spot to relax.

Cons:

Some rooms are quite dated. Location is a fair walk from the man shopping area.

2026-02-24 • via Nuitee
T
TOSHIKI • family_with_children • jp
7
朝食最高❗️
Pros:

朝食ビュッフェがとても素晴らしく妻や娘が喜んでいた。

Cons:

特には無いがホテルの部屋は可もなく不可もなく普通。

2026-02-23 • via Nuitee
靖 • couple • jp
8
2026-01-31 • via Nuitee
A
Abdul Farid • extended_group • my
9
2026-01-23 • via Nuitee
J
Jiahong • couple • au
8
2026-01-22 • via Nuitee
和恵 • extended_group • jp
1
自社の見つめ直し
Pros:

スタッフの対応がとてもよかったです　ラウンジ　朝食がとてもよかったです」

Cons:

トイレ　バスルームの臭いが少し気になりました。

2026-01-20 • via Nuitee