Kisiwa House

They highly recommend to do the city tour (as they told us, it was the only place we could do it and it was a must). We hired it and it was just terrible, 50$ two people, the guide must have learnt Spanish in Duolingo, the communication was not fluent. In addition, he did not know any thing about the Zanzibar history, he was reading all the information posters, he could not answer any questions we did.. it was just so embarrassing to be two hours with a “guide” who did not know Spanish and history. It would be much better to have saved the money and to walk on our own the streets while reading ChatGPT… For sure it is not the hotel itself, but I my opinion the manager have responsability in finding out how the companies who collaborate with them work, as we relied so much in the hotel and the quality they were offering. I think this is total disrespectful with the client and his trust..
We also had other trip hired with them, that we cancelled immediately.. we just did it on our own and we informed the hotel we were leaving early and we would like the picnic (as we also payed for the breakfast and the restaurant was not opened yet). They forgot to prepare it and we had to leave without breakfast and no other option..
They hotel is wonderful but i don’t think this is he quality you expected for what it cost one night there..

Attention pas d’ascenseur donc si 2 etages c’est trop pour vous c’est dommage, mais rien a dire

I have not anything to point.

No hay ascensor pero no es en si un problema.

Nothing

The room is tiny… really tiny… and for that reason I really don’t think this place is worth the money. It doesn’t come cheap, and at this price point you should be able to open your suitcase and still move around in the room.
Nope… as soon as your suitcase is open anywhere you have to jump over it to move around. The pictures here really create a false impression of space… there isn’t any

The staff was nice and friendly, but also very inflexible. We asked for a change in our booking which they could have easily accommodated, but no… you change you pay…

Too expensive compared with similar hotels in Stonetown.

Front desk staff needs training. They acted like they were all new and didn’t know what was going on. Example: I called to see how much a shirt cost to launder. Front desk, “Bring it down and we’ll find out”. Also, It took an hour to check in

Nothing

Liegt in einer schäbigen Baustellengegend. Wir hatten das Deluxe Zimmer unten neben der Rezeption, das extrem dunkel und sehr laut war. Das Haus renoviert, aber wirkt trotzdem oll und muffig, Preis-Leistungsverhältnis ist wirklich eine Unverschämtheit. Insgesamt ist Stone Town einfach furchtbar, wäre unser Flug nicht morgens um 8 Uhr gegangen, hätten wir auch nicht hier übernachtet. Ich würde das vermeiden. Es gibt nicht wirklich etwas zu sehen, es ist sehr laut (u.a. ein Iman übertönt den anderen auch nachts), es ist dreckig und die Menschen sind extrem aufdringlich, man kann kaum einen Schritt machen, ohne ununterbrochen ,angesprochen‘ zu werden. Sehr schade als Erfahrung des letzten Tages einer Reise.