Reaksmey Chanreas Hotel

Hotels
7.4 (174 reviews)
The Passage, Old Market Area , Siem Reap , kh

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Pool availability
Cons:
Poor cleanliness
Old and dated rooms
Unpleasant odors

Categories

Cleanliness
4.35
Pulizia quasi assente e igiene davvero scarsa.
Service
9.82
Standard quality for this hotel tier.
Location
10
Posizionato bene.
Room Quality
6.31
Decor was old and scruffy, and bathrooms needed decorating very badly.
Amenities
8.34
Hotel is equipped with a pool.
Value for Money
5.3
Charged for a room that was not acceptable.
Food and Beverage
8.75
Standard quality for this hotel tier.
Overall Experience
6.35
Negative experiences regarding cleanliness, room quality, and unacceptable conditions lead to low satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:42

Property Description

Charming Accommodation in the Heart of Old Market

Convenient Location: Situated just a short walk from the vibrant Pub Street and a quick drive to the iconic Angkor Wat Temple.

Authentic Khmer Experience: Enjoy cosy rooms adorned with traditional Khmer decor, ensuring a unique and cultural stay.

Modern Comforts: Benefit from free WiFi, air conditioning, and a safety deposit box in every room, along with complimentary toiletries.

Experience the essence of Siem Reap at Reaksmey Chanreas Hotel. Book now for an unforgettable stay!

Important information:

Please note that the hotel offers a free one-way pick up from the airport. Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for US$12 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 174 reviews
Cleanliness: 4.35
Service: 9.82
Location: 10
Room Quality: 6.31
Amenities: 8.34
Value for Money: 5.3
Food and Beverage: 8.75
Overall Experience: 6.35
M
Muon • family_with_children • fr
9
Pros:

Hôtel situé tout près de Pub street. C'est formidable pour séjour à Siem Reap

Cons:

Rien

2026-02-12 • via Nuitee
Y
Yui • couple • cz
3
Pros:

The large room has a balcony

Cons:

I checked in on January 23, 2026. I booked a standard room and was upgraded to a larger room. ,The room was not clean; the bathtub was unusable for relaxing with warm water, only for showering. The bedroom was infested with mosquitoes and geckos., I understand that the room isn't very soundproof., My boyfriend and I were sick and hadn't gotten enough rest, but this wasn't the main problem as we thought a little more rest would improve things. But it didn't. We went to bed at 4:00 AM and had to wake up at 6:00 AM (January 24, 2026). That should have been a time when everyone was sleeping, but we couldn't sleep at all because they let other customers swim in the pool early in the morning. The screaming and shouting disturbed our rest. That morning, we went to see a doctor around 7:40 AM. Then, January 25, 2026 arrived, and we still couldn't get any rest because they were still letting other groups of customers swim from 7:00 AM. We, who were sick, couldn't get any rest in our room. (I informed the staff about this, but they couldn't help at all.)

I think the management should come down and inspect the business themselves.

2026-02-09 • via Nuitee
A
Anastasios • solo_traveller • gr
7
Πανέμορφο ξενοδοχείο
Pros:

Η τοποθεσία είναι φοβερή, έχεις τα πάντα δίπλα σου σε απόσταση αναπνοής. Το ξενοδοχείο είναι πολύ όμορφο και το προσωπικό είναι εξαιρετικό

Cons:

Επειδή είναι δίπλα από τον δρόμο που γίνεται ο χαμός το βράδυ καλό θα ήταν να έχετε μαζί σας ωτοασπίδες γιατί αποκλείεται να κοιμηθείτε με τόσο θόρυβο

2026-01-13 • via Nuitee
V
Vinsmoke7 • solo_traveller • it
3
Pessima pulizia ma ben posizionato
Pros:

Posizionato bene e dotato di piscina.

Cons:

Pulizia quasi assente e igiene davvero scarsa.
Insonorizzazione praticamente inesistente.

2025-12-18 • via Nuitee
J
John • extended_group • au
1
Unacceptable snd yet we were charged for one night
Pros:

Nothing

Cons:

THE HOTEL WAS FULL OF MOULD, IT STANK OF DAMP, IT WAS DIRTY, NO HOT WATER AND WE COULD NOT STAY THERE. WE WERE CHARGED ONE
NIGHTS COSTS BECAUSE WE WERE IN THE ROOM. WE WALKED OUT AND FOUND SOMEWHERE NEARBY TO STAY.

2025-11-14 • via Nuitee
G
George • family_with_children • gb
4
Pros:

Location

Cons:

It was very dated and the decor was old and scruffy, the bathrooms in the rooms were very old looking and needed decorating very badly

2025-11-04 • via Nuitee
S
Sergio • family_with_children • it
8
2025-10-29 • via Nuitee
Y
YIAN BEE • couple • vn
7
Good location for a short stay.
Pros:

Room facing the pool.

Cons:

The loud music from Pub Street is annoying until 3-4 AM everyday.

2025-10-08 • via Nuitee
H
Hannu • couple • fi
7
2025-09-09 • via Nuitee
S
Sonn • solo_traveller • fr
6
2025-09-02 • via Nuitee
M
MARCO • couple • fr
10
2025-07-25 • via Nuitee
F
Freeman • family with young children • au
2
Very poor
2025-05-15 • via Nuitee
M
Michael • group • gb
8
A good experience
Pros:

Not applicable

Cons:

Everything was satisfactory

2025-05-05 • via Nuitee
G
Gregory • family with young children • au
10
Excellent
Pros:

Beautiful superior hotel in the heart of everything,

Cons:

Need to improve on the shower door hitting the bath door

2025-03-25 • via Nuitee
S
Sreyvin • young couple • kh
9
Superb
2025-03-23 • via Nuitee
A
Azlan • young couple • my
10
Exceptional
2025-03-20 • via Nuitee
S
Samnang • young couple • kh
5
Passable
Cons:

My car got scratch. :(

2025-03-19 • via Nuitee
M
Martin • family with young children • gb
5
Passable
Pros:

Floor in bedroom too highly polished. I fell over twice, hurt legs

2025-02-26 • via Nuitee
R
Raj • family with young children • my
1
Bad
Cons:

Staff was to rude and not well behaved

2025-02-01 • via Nuitee
F
Fred • solo traveller • gb
9
Great!
Pros:

Easily the best place in Laos! The room I stayed In was brand new. I took the cellophane off the plug sockets. I was the first one!

Cons:

It was quite expensive. The most expensive place so far of my stay in Asia. The grounds look unfinished. The actual building though was very nice

2025-01-28 • via Nuitee