Renaissance Johor Bahru Hotel

Hotels
•
Renaissance Hotels & Resorts
8.7 (1442 reviews)
2, Jalan Permas 11, Bandar Baru Permas Jaya, , Johor Bahru , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean property
Good breakfast
Friendly staff
Great location
Cons:
Dusty rooms
Narrow parking
Late room availability issues

Categories

Cleanliness
7.73
Some reviews mentioned dusty rooms and stains on bedding, indicating inconsistency in cleanliness.
Service
9.1
Generally appreciative of staff helpfulness, with special mentions of accommodating decorations and birthday surprises.
Location
9.24
Multiple reviews highlight excellent location near food and attractions, appealing for visitors.
Room Quality
8.19
Rooms were spacious and well-equipped, though some had issues with dust and dim lighting.
Amenities
8.72
Adequate facilities noted within walking distance; however, some parking access issues were mentioned.
Value for Money
8.68
Generally deemed reasonable for the service and quality offered, with some value in included breakfast options.
Food and Beverage
9.23
Highly praised for variety and quality of breakfast; noted as a highlight of the stay.
Overall Experience
8.7
Mixed but mainly positive; strong positives in location and service balanced by some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:36

Property Description

Luxurious Accommodation with Modern Amenities
The guestrooms at Renaissance Johor Bahru offer a luxurious stay with modern amenities including flat-screen TVs and comfortable furnishings.

Convenient Location for Attractions
Located just a 5-minute drive from The Mall Mid Valley Southkey, our hotel provides easy access to popular attractions like Lego Land, Hello Kitty Theme Park, and Desaru Beach.

Culinary Delights and Relaxation
Indulge in Chinese and Cantonese cuisines at Wan Li Restaurant or enjoy international dishes at Café BLD. End the day with drinks at R-Bar and unwind by our outdoor pool for a truly relaxing experience.

Book now to experience the perfect blend of luxury and convenience at Renaissance Johor Bahru!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    People 10 years old and over stay for MYR 137.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1442 reviews
Cleanliness: 7.73
Service: 9.1
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 8.7
A
Adzrin • couple • my
8
2026-03-28 • via Nuitee
C
chua • solo_traveller • my
8
2026-03-27 • via Nuitee
W
Wei Wei • extended_group • my
9
2026-03-27 • via Nuitee
N
Norshidah • extended_group • my
8
Breakfast and staff were all great.
Pros:

Away from the congested area.

Cons:

No interesting view from the room.

We were provided with quite worn out towels.

2026-03-26 • via Nuitee
K
Kristine • couple • sg
8
Good for a short stay, suitable for families with kids
Pros:

Location was good, convenient with many eateries around. Breakfast was good. Staff were polite friendly and went out of the way to extend help when needed.

Cons:

The swimming pool was small

2026-03-22 • via Nuitee
I
Ikuo • couple • jp
7
2026-03-21 • via Nuitee
S
S S • family_with_children • sg
7
2026-03-20 • via Nuitee
S
Syaamil • family_with_children • sg
10
A nemorable short vacation with my family. Love the environment here. Clean and friendly staff.
Pros:

The great facilities.

Cons:

NIL.

2026-03-19 • via Nuitee
S
Sophia • couple • sg
7
2026-03-16 • via Nuitee
B
Brent • family_with_children • my
9
Pros:

Excellent location - Very clean - Excellent breakfast choice and very clean

Cons:

Nothing

2026-03-16 • via Nuitee
K
kasim • solo_traveller • my
2
2026-03-15 • via Nuitee
A
APISIRI • solo_traveller • my
8
2026-03-14 • via Nuitee
S
sherman • couple • my
9
2026-03-13 • via Nuitee
S
Sharmeel • couple • my
4
Badly needs updating
Pros:

It was ok, nothing great

Cons:

Aircond in the room was horrible, bar was crappy

2026-03-12 • via Nuitee
P
Patricia • family_with_children • sg
9
Will come back again!
Pros:

I am going to book this hotel again! This should be the best hotel I have stayed in JB so far. Bed was comfortable. Clean and housekeeping was fast. Big TV, spacious room. Nice shower facilities. They have a pillow menu but they were all out of stock during my stay. They only had the feather and foam pillow which were literally non-existent (too flat). Nonetheless, the existing pillows provided were already not bad. Service was really good. Everyone was so helpful and friendly. Location was superb too.

Cons:

The breakfast buffet was disappointing. Soft-boiled eggs were already overcooked. I don't eat lamb and they have quite a few lamb dishes. Other food were also unappetising.

2026-03-10 • via Nuitee
Z
Zukifli • couple • sg
10
Love the rooms. Clean and well kept
Pros:

Location and staff

Cons:

Nil

2026-03-09 • via Nuitee
R
Rafidov1 • family_with_children • sg
9
Pros:

It will be good if the hotel keep track of returning guest. Perhaps perks for returning guest. and perhaps even like Gempita Ramadhan have special section for hotel guest. The Sahur is good Keep it up Good job to the Chef and their team. The staff is hardworking and very accormodating, helpful and professional.

Cons:

The celebrity section is quite dissapointing... the food serve by the CAFE BLD is 10X better. Especially the traditional Satay not the tasteless Satay lilit.. Loves the Cafe's Kerabu is awesome as compared to the one prepared by the celbrity

2026-03-09 • via Nuitee
R
Rafidov1 • family_with_children • sg
10
Pros:

It will be good if the hotel keep track of returning guest. Perhaps perks for returning guest. and perhaps even like Gempita Ramadhan have special section for hotel guest. The Sahur is good Keep it up Good job to the Chef and their team. The staff is hardworking and very accormodating, helpful and professional.

Cons:

· The celebrity section is quite dissapointing... the food serve by the CAFE BLD is 10X better. Especially the traditional Satay not the tasteless Satay lilit.. Loves the Cafe's Kerabu is awesome as compared to the one prepared by the celbrity

2026-03-09 • via Nuitee
Z
Zaini • family_with_children • sg
4
Pros:

None.

Cons:

No children facilities.

2026-03-08 • via Nuitee
J
jeslynacsm • Solo travel • Singapore
10
Outstanding and thoughtful service
Pros:

Dear Renaissance Team,

I would like to share my appreciation for the wonderful help I received from Imran during my recent check-in.

What was originally meant to be just a day trip unexpectedly turned into an overnight stay, and I arrived at the hotel quite late at night without any of my travel essentials. As it was already close to midnight, it wasn’t really practical for me to go out to get what I needed.

Imran was incredibly kind and thoughtful. He helped me with a charging cable and made sure I had what I needed to settle in comfortably. On top of that, he very generously offered his own personal set of facial cleanser and serums so that I would at least have something to use for the night. His kindness and willingness to help truly meant a lot to me.

It is service like this that really builds Marriott Bonvoy loyalty. Small gestures like Imran’s make guests feel genuinely cared for, and I am very grateful for his generosity and professionalism.

Please do extend my thanks to him. I hope he will be recognised for the wonderful hospitality he showed.

Warm regards,
Jeslyna

2026-03-06 • via Tripadvisor