Comfort Suites near Tanger Outlet Mall

Hotels
•
Comfort Suites
8.1 (296 reviews)
2821 Cabela's Parkway , Gonzales , US
+1 225-285-4613

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very good location near outlets and restaurants
Clean pool
Many guests found rooms clean
Friendly/front-desk staff (Cynthia and others named)
Good, varied breakfast selection
Quiet area
Good value for money / budget-friendly
Cons:
Musty / wet smell and occasional mold in rooms
Uncomfortable/cheap mattresses and broken sofa beds
Dirty or worn furniture and carpets in some rooms
Rude or problematic breakfast attendant / inconsistent breakfast service
Terrible coffee reported
Loud air conditioning and occasional denied late checkout
Construction/road work affecting access
At least one booking issue (guest misled and did not stay)

Categories

Cleanliness
7
Mixed reports: several guests praised clean rooms, pool area and housekeeping, but multiple reviews noted a persistent musty/湿气 smell, mold specks in bathroom ceiling, dirty sofa/carpet and generally dated, worn furniture.
Service
8.7
Mostly positive: front desk and many staff members received praise (named staff like Cynthia, helpful check-in, friendly manager and cleaners). Notable negative incidents involved a breakfast attendant perceived as rude/biased, but overall front-desk and housekeeping service is strong.
Location
9.2
Consistently positive: guests repeatedly praised the convenient location near outlets, restaurants and food options; easy access and quieter area than other hotels.
Room Quality
6.5
Several complaints about room furnishings and sleep comfort: cheap/uncomfortable mattresses, broken or unusable sofa beds, scratched headboards and worn furniture; some guests did note adequate room size.
Amenities
8.5
Generally positive: clean, enjoyable pool and a substantial breakfast spread were highlighted; some operational issues (early removal of items, AC noise, construction nearby) affected experience for a few guests.
Value for Money
8.8
Viewed favorably by many guests as a good budget option with reasonable rates; multiple guests said it was a good price and recommended for the cost, though a few felt price could be lower for the quality.
Food and Beverage
7.8
Breakfast variety was praised (omelets, waffles, sausages, fruit, etc.), but issues include bad coffee, inconsistent food availability, and staff removing items early or being perceived as unfriendly.
Overall Experience
8.3
Overall mixed-to-positive: many repeat guests and recommendations based on location, price, cleanliness in many rooms and friendly staff, tempered by odor/mold issues, worn furnishings and isolated service problems in the breakfast area.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location
Situated between Baton Rouge and New Orleans, the Comfort Suites in Gonzales, LA offers easy access to key attractions and is perfect for travelers exploring the "Jambalaya Capital of the World."

Relaxing Amenities
Guests can unwind in the outdoor heated pool, stay productive in the Business Center, and keep fit in the exercise room. Enjoy complimentary high-speed Wi-Fi, weekday newspapers, and freshly brewed coffee during your stay.

Comfortable Rooms
Each guest room is well-equipped with modern amenities including a flat-screen TV, coffee maker, refrigerator, and microwave. Whether for business or leisure, our rooms ensure a comfortable stay.

Ready to experience comfort and convenience in Gonzales, LA? Book your stay at Comfort Suites today!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTR

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 296 reviews
Cleanliness: 7
Service: 8.7
Location: 9.2
Room Quality: 6.5
Amenities: 8.5
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 8.3
A
Annison • family_with_children • us
10
Pros:

They were able to extend our stay very easy.

Cons:

Construction is extensive but there was plenty of food places on this side of stuff

2026-11-04 • via Nuitee
J
Jade • solo_traveller • us
10
2026-10-08 • via Nuitee
B
Bennie • family_with_children • us
10
2026-09-09 • via Nuitee
M
MELISSA • solo_traveller • us
5
Indifferent
Pros:

It is in a really good location. Easily accessible to food and shopping. Quiet location compared to other hotels. It had a very good Breakfast serving omelets, biscuits, sausage gravy, link sausage, waffles, cereals, bagels, fruit, yogurt, and juice.
The pool was clean and very enjoyable! The size of the room was very nice!

Cons:

The hotel has a musty, wet, old smell. The mattresses were definitely very cheap grade and uncomfortable. The coffee was terrible! The couch in the room was not in good condition.

2026-09-08 • via Nuitee
D
Derion • solo_traveller • us
10
2026-09-07 • via Nuitee
D
Darlene • family_with_children • us
8
The stay was good just the smell.
Pros:

The breakfast was okay.

Cons:

The smell of the hotel was terrible. The scent is still in my clothes from my room.

2026-09-07 • via Nuitee
K
Kral • solo_traveller • us
10
great value
Pros:

for a budget hotel, this was the best ive stayed in, maybe ever. it just seemed well maintained and well managed

2026-09-04 • via Nuitee
L
Leigh Anne • family_with_children • us
8
Great if you don’t need the sofa bed.
Pros:

It was clean, the breakfast was great and staff was as friendly.

Cons:

Sofa bed was crooked and unusable. The mattress was just springs holding hands.

2026-09-03 • via Nuitee
A
Arlene • couple • us
1
it was horrible
Pros:

nothing

Cons:

everything

2026-09-01 • via Nuitee
L
Lisa • couple • us
8
Pleasant and restful. Good price.
Pros:

It is a nice quiet area. Lots of great restaurants nearby. Rooms clean, staff pleasant. Nice breakfast bar. I have stayed here twice in the last month on business. I recommend!!!

Cons:

It was all good. Esp the price.

2026-08-31 • via Nuitee
D
Dwight • couple • us
10
Nice stay
Pros:

Cynthia was amazing!

Cons:

Bed was a little hard

2026-08-31 • via Nuitee
K
Kayvonnia • family_with_children • us
9
It was very nice and will stay there again
Pros:

Clean
Area
Friendly staff

Cons:

N/A

2026-08-29 • via Nuitee
S
Sharon • couple • us
9
Peaceful
Pros:

Check in was quick very nice clean rooms and quiet peaceful stay

Cons:

Die to road work it was hard getting around that particular area

2026-08-22 • via Nuitee
R
Ronnie • solo_traveller • us
9
2026-08-06 • via Nuitee
J
Jessica • solo_traveller • us
9
Pros:

The room was nice and neat. Im happy we were right by the pool.
The morning check in lady was nice and helpful.

Cons:

The room took forever to get cool and the lady in the breakfast room Sunday morning seemed rude to me. She started picking up breakfast before 9:30 and I couldn't fix my other child a waffle or because she came picked it up before I finished making my daughter's.

2026-08-04 • via Nuitee
V
Veronica • family_with_children • us
6
This is our 3rd time coming to this hotel. We vacation to Louisiana every year. I don’t think we will choose this hotel
Pros:

I like the location. Is close to the outlets and restaurants

Cons:

I did not like the lady working in the kitchen breakfast from Tuesday to Saturday. She was mean to me and my family, the hotel had very little guests. We would go to the breakfast room every morning and she would make faces at us, would not put food out especially sausages. In one occasion I asked her if she was going to put more and she got upset because I asked her, every day she would stand at the kitchen door to see how much food we were eating. She would count the yogurt, the cream cheese, the apples, etc. one day my husband asked her if there was more milk in the container and she answered “I don’t know” with a mad voice. I felt she was being racist with us. She is African American and we are Hispanic. She was nice with other people of her same race.
The lady that clean the bedroom is such a nice lady, as well as the manager and the other 2 ladies at the front desk, also the guy that checked us in, such an amazing person.

2026-08-02 • via Nuitee
C
Cortez • solo_traveller • us
10
2026-07-15 • via Nuitee
S
Sandra • solo_traveller • us
8
Pros:

Like the location, although a lot of construction work is taking place.

Cons:

The bed wasn't that comfortable.

2026-07-10 • via Nuitee
C
Charnecia • couple • us
10
2026-07-07 • via Nuitee
R
Russell • couple • us
4
Cons:

We were mislead on the booking, we didn't even stay there

2026-07-06 • via Nuitee