TownePlace Suites by Marriott Saginaw

Hotels
TownePlace Suites by Marriott
8.4 (163 reviews)
5368 Fashion Square Boulevard , Saginaw , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Family rooms
Pets allowed
Safety deposit box
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious rooms
Cons:
Limited amenities
High price point
Mixed room quality feedback

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the rooms, although there were a few complaints about maintenance issues.
Service
8
Service was generally good with friendly staff, but some guests experienced longer wait times.
Location
8.1
The hotel's location near key landmarks and public transport was a highlight for many guests.
Room Quality
6.8
Rooms were described as spacious and comfortable by some guests, but others felt they were small and lacking accessibility features.
Amenities
6.8
Mixed reviews on amenities, with some guests enjoying the gym and pool while others wished for more services like a spa.
Value for Money
6.9
Opinions varied on the value for money, with some guests feeling the price was high for the services provided.
Food and Beverage
6.5
Breakfast and dining options received mixed feedback, with some guests praising the offerings while others found them lacking in variety.
Overall Experience
7.8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 18:32

Property Description

Spacious Studios and Suites with Free Wi-Fi and Flat-Screen TVs
Experience comfort and convenience at TownePlace Suites Saginaw, just a short drive from downtown and major event centers. Each room features a fully equipped kitchen and modern amenities for a relaxing stay.

Indoor Pool, Fitness Centre, and On-Site Launderette
Relax and unwind with a refreshing swim, stay active in the fitness center, and keep your clothes fresh with the convenient on-site launderette. Our hotel ensures you have everything you need for a seamless stay.

Near Saginaw Valley State University
Conveniently located just 3 miles from Saginaw Valley State University, our hotel is the perfect choice for visiting families, prospective students, or alumni. Explore the area with ease and enjoy a comfortable stay with us.

Book your stay at TownePlace Suites Saginaw now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 163 reviews
Cleanliness: 7.5
Service: 8
Location: 8.1
Room Quality: 6.8
Amenities: 6.8
Value for Money: 6.9
Food and Beverage: 6.5
Overall Experience: 7.8
D
Denise friends
10
Pros:

Staff was wonderful, very friendly,

2025-05-25 via Nuitee
S
SHERENE
10
Pros:

Nice

2025-05-11 via Nuitee
N
Ndieme family
10
Pros:

Love it and will definitely recommend my client as a travel agent. Appreciated

2025-03-04 via Nuitee
M
Michael young couple us
10
Exceptional
2025-02-28 via Nuitee
C
Cathleen
8
Pros:

No fault of the staff, but the customer that checked in before me really smelled up the lobby of pot. ☹️

2025-02-18 via Nuitee
N
Nicole family with young children us
10
Exceptional
Pros:

The room was big

Cons:

Nothing

2025-02-15 via Nuitee
W
Whitney family
4
Pros:

Upon check in, staff was rude about the reason my children and I were staying, she also asked for a card to put on file for damages, but then preauthorized $100 on the card. Upon getting into the room, the cups in the cupboard were full of food and debri, when I took them to the front desk for new ones, she insisted she couldn’t give them to me at the desk and had to bring them to my room later, not only was that uncomfortable as we weren’t even settled, but she was looking all around the room when she came up. Once we used the ice cold pool, we went to take showers, only to discover the shampoo, and body wash was locked in the holder on the wall in the shower and unusable. Upon getting out of the shower, my daughter stepped on something sharp. Looking down at the floor, I notice a tack strip exposed on the floor between carpet and bathroom floor. I brought these issues up to manager as this is unacceptable and she said sorry. That’s it. I paid $150 for a room with all these issues, and unprofessional behavior of staff. Completely unacceptable. I will not book with Marriott Bonvoy again. I am beyond upset and disappointed to spend this kind of money on a room for my family from out of town to be let down.

2025-02-02 via Nuitee
L
Leilani family with young children us
1
Bad
Pros:

It was clean

Cons:

Lousy breakfast, very small room, not handicap accessible at all

2025-01-06 via Nuitee
A
Amber
10
brownies
Pros:

took my kids for get away staff was amazing rooms are ammazing we baked brownies in the room borrowed a hand mixer from front desk. pool area was great.best free breakfast i have had at any hotel so many hot options

2025-01-03 via Nuitee
W
William young couple us
10
Nice hotel with the best all round staff I have ever encountered
Pros:

The staff at this hotel are outstanding

Cons:

Update furniture in room and better tv in livingroom

2024-12-28 via Nuitee
T
Tanesha family with young children us
8
Very good
2024-12-22 via Nuitee
C
Connie with friends us
10
Perfect
Pros:

Staff and accommodations

Cons:

Bath to small

2024-12-11 via Nuitee
S
Sylvia
6
Birthday gift for my sister
Pros:

The pull out couch was filthy.

2024-12-10 via Nuitee
E
Edward partner
10
Pros:

No comparison with the treatment we received at the Fairmont Hotel. That issue will be dealt with next week.

2024-12-01 via Nuitee
H
Heather solo traveller us
7
Could have been better but not the worst.
Pros:

Location was central to many businesses and restaurants. The bed was comfortable and room was clean and had a kitchen if I wanted as well as guest laundry facilities, which were the biggest reason I chose this location.

Cons:

While the room was clean there were lingering cooking/food odors, maybe have charcoal air fresheners or UV lights in the ventilation to remove those. I eventually got used to the odor but if I left the room it was all new every time. The bed didn’t have a mattress pad, it was a sheet directly on the mattress, I didn’t see anything suspicious but that’s kind of gross and a necessity hygienic measure. The tv didn’t work and when I asked at the desk why it wasn’t working she informed me it was satellite and was out due to the weather and to keep checking. The tv’s on the ground floor were working but not my room on the second floor. I’m glad it was only an overnight stay because it never started working.

2024-11-30 via Nuitee
M
Madeline family
10
Pros:

I loved the kitchen and the layout of the room.

2024-11-30 via Nuitee
C
Christa young couple us
8
Very good
2024-11-27 via Nuitee
A
Angelic family with young children us
10
Exceptional
2024-11-19 via Nuitee
N
Naee review category business travellers us
10
Exceptional
2024-11-17 via Nuitee
F
Frank young couple ca
7
Good stay
Pros:

Great staff. Room could have been cleaner.

2024-11-13 via Nuitee