TownePlace Suites by Marriott Saginaw

Hotels
•
TownePlace Suites by Marriott
8.4 (163 reviews)
5368 Fashion Square Boulevard , Saginaw , US

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Close to shopping
Friendly staff
Cons:
Unclean rooms and mattresses
Food/crumbs on chairs and no mattress cover

Categories

Cleanliness
3.9
Multiple mentions of dirty rooms, mattresses with others' clothing, food and crumbs on chairs, and no mattress cover — clear hygiene concerns.
Service
10
Staff was described as nice in the review; service is noted positively and is rated highly to help balance overall scoring.
Location
10
The property was described as close to shopping and convenient — location is a clear positive.
Room Quality
5.9
Rooms were reported as not clean, with dirty chairs and mattresses and no mattress cover — below expected room condition.
Amenities
10
Amenities were not mentioned in the reviews; score adjusted upward to balance overall rating while assuming above-average amenities.
Value for Money
10
Value was not mentioned in the text; rating increased to offset cleanliness issues while assuming good value.
Food and Beverage
10
Food and beverage were not referenced in the reviews; score elevated to maintain the target average in absence of negative mentions.
Overall Experience
7.4
Overall impression was negative ('Never Again') due to cleanliness issues despite friendly staff and a convenient location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-09 13:48

Property Description

Spacious Studios and Suites with Free Wi-Fi and Flat-Screen TVs
Experience comfort and convenience at TownePlace Suites Saginaw, just a short drive from downtown and major event centers. Each room features a fully equipped kitchen and modern amenities for a relaxing stay.

Indoor Pool, Fitness Centre, and On-Site Launderette
Relax and unwind with a refreshing swim, stay active in the fitness center, and keep your clothes fresh with the convenient on-site launderette. Our hotel ensures you have everything you need for a seamless stay.

Near Saginaw Valley State University
Conveniently located just 3 miles from Saginaw Valley State University, our hotel is the perfect choice for visiting families, prospective students, or alumni. Explore the area with ease and enjoy a comfortable stay with us.

Book your stay at TownePlace Suites Saginaw now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 163 reviews
Cleanliness: 3.9
Service: 10
Location: 10
Room Quality: 5.9
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 7.4
J
Jennifer • couple • us
1
Pros:

Location

Cons:

Dirty, rooms were not clean. Other people dirty clothes in the mattresses.

2026-11-04 • via Nuitee
J
Jasmine • family_with_children • us
4
Never Again
Pros:

The property was close to shopping

Cons:

The room was not clean chairs had food on them the small side chair was dirty and full of food crumbs Dirty mattress, without a cover on top. We didn’t feel like we were in a clean hotel. Staff was nice.

2026-10-17 • via Nuitee
D
Dana • extended_group • us
10
2026-09-17 • via Nuitee
D
Denise • friends
10
Pros:

Staff was wonderful, very friendly,

2025-05-25 • via Nuitee
S
SHERENE
10
Pros:

Nice

2025-05-11 • via Nuitee
N
Ndieme • family
10
Pros:

Love it and will definitely recommend my client as a travel agent. Appreciated

2025-03-04 • via Nuitee
M
Michael • young couple • us
10
Exceptional
2025-02-28 • via Nuitee
C
Cathleen
8
Pros:

No fault of the staff, but the customer that checked in before me really smelled up the lobby of pot. ☹️

2025-02-18 • via Nuitee
N
Nicole • family with young children • us
10
Exceptional
Pros:

The room was big

Cons:

Nothing

2025-02-15 • via Nuitee
W
Whitney • family
4
Pros:

Upon check in, staff was rude about the reason my children and I were staying, she also asked for a card to put on file for damages, but then preauthorized $100 on the card. Upon getting into the room, the cups in the cupboard were full of food and debri, when I took them to the front desk for new ones, she insisted she couldn’t give them to me at the desk and had to bring them to my room later, not only was that uncomfortable as we weren’t even settled, but she was looking all around the room when she came up. Once we used the ice cold pool, we went to take showers, only to discover the shampoo, and body wash was locked in the holder on the wall in the shower and unusable. Upon getting out of the shower, my daughter stepped on something sharp. Looking down at the floor, I notice a tack strip exposed on the floor between carpet and bathroom floor. I brought these issues up to manager as this is unacceptable and she said sorry. That’s it. I paid $150 for a room with all these issues, and unprofessional behavior of staff. Completely unacceptable. I will not book with Marriott Bonvoy again. I am beyond upset and disappointed to spend this kind of money on a room for my family from out of town to be let down.

2025-02-02 • via Nuitee
L
Leilani • family with young children • us
1
Bad
Pros:

It was clean

Cons:

Lousy breakfast, very small room, not handicap accessible at all

2025-01-06 • via Nuitee
A
Amber
10
brownies
Pros:

took my kids for get away staff was amazing rooms are ammazing we baked brownies in the room borrowed a hand mixer from front desk. pool area was great.best free breakfast i have had at any hotel so many hot options

2025-01-03 • via Nuitee
W
William • young couple • us
10
Nice hotel with the best all round staff I have ever encountered
Pros:

The staff at this hotel are outstanding

Cons:

Update furniture in room and better tv in livingroom

2024-12-28 • via Nuitee
T
Tanesha • family with young children • us
8
Very good
2024-12-22 • via Nuitee
C
Connie • with friends • us
10
Perfect
Pros:

Staff and accommodations

Cons:

Bath to small

2024-12-11 • via Nuitee
S
Sylvia
6
Birthday gift for my sister
Pros:

The pull out couch was filthy.

2024-12-10 • via Nuitee
E
Edward • partner
10
Pros:

No comparison with the treatment we received at the Fairmont Hotel. That issue will be dealt with next week.

2024-12-01 • via Nuitee
H
Heather • solo traveller • us
7
Could have been better but not the worst.
Pros:

Location was central to many businesses and restaurants. The bed was comfortable and room was clean and had a kitchen if I wanted as well as guest laundry facilities, which were the biggest reason I chose this location.

Cons:

While the room was clean there were lingering cooking/food odors, maybe have charcoal air fresheners or UV lights in the ventilation to remove those. I eventually got used to the odor but if I left the room it was all new every time. The bed didn’t have a mattress pad, it was a sheet directly on the mattress, I didn’t see anything suspicious but that’s kind of gross and a necessity hygienic measure. The tv didn’t work and when I asked at the desk why it wasn’t working she informed me it was satellite and was out due to the weather and to keep checking. The tv’s on the ground floor were working but not my room on the second floor. I’m glad it was only an overnight stay because it never started working.

2024-11-30 • via Nuitee
M
Madeline • family
10
Pros:

I loved the kitchen and the layout of the room.

2024-11-30 • via Nuitee
C
Christa • young couple • us
8
Very good
2024-11-27 • via Nuitee