HOTEL MYSTAYS Hakodate Goryokaku

Hotels
•
Mystays Hotel Group
8.3 (1257 reviews)
Hon-cho 26-17 , Hakodate , jp

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Massage services
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
Minor service inconsistencies

Categories

Cleanliness
7.53
Some guests noted cleanliness issues, particularly in the bathrooms.
Service
8.5
Staff were generally responsive and helpful, though there were minor mentions of service consistency.
Location
9.04
Conveniently located near key attractions and public transport.
Room Quality
8.49
Rooms were reported as clean, spacious, and comfortable.
Amenities
8.02
Amenities were satisfactory, but some guests mentioned missing items.
Value for Money
8.48
Good value with reasonable pricing for the services provided.
Food and Beverage
8.03
Breakfast was generally praised, although there were a few missed expectations.
Overall Experience
8.3
Most guests left satisfied with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:06

Property Description

Modern Accommodations
Experience comfort and convenience in our modern rooms featuring a flat-screen TV and complimentary WiFi access. Unwind in the bathtub or catch up on your favorite shows on satellite TV.

Convenient Location
Located just a minute away from Goryokaku Kouen-mae tram stop, explore the city with ease. Visit nearby attractions like Goryokaku Tower and Mount Hakodate, all within a short distance from the hotel.

Dining Options
Start your day with a buffet breakfast at Restaurant Azalea and indulge in fresh sushi for dinner at Hiroki Restaurant. For snacks and drinks, head to the 24-hour convenience store on the ground floor.

Book your stay at HOTEL MYSTAYS Hakodate Goryokaku for a memorable experience in Hakodate.

Important information:

Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 700 per day.

Location

Guest Reviews

8.3
Based on 1257 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
H
hatsumi • couple • jp
10
ロケーションも良くて最高でした
Pros:

とにかく綺麗でよかった
朝食もたくさん用意されていて嬉しかった

Cons:

エレベーターが揺れる感じがちょっと怖かった

2026-03-27 • via Nuitee
K
Kazuhiro • family_with_children • jp
8
2026-03-26 • via Nuitee
S
SANAE • solo_traveller • jp
9
2026-03-23 • via Nuitee
O
OIKAWA • extended_group • jp
3
Pros:

場所がイイ
駐車場の係のおじさんが親切

Cons:

部屋がカビ臭い
特に洗面所が吐きそうなほどカビ臭くて最悪だった。

2026-03-23 • via Nuitee
S
SANAE • couple • jp
9
2026-03-23 • via Nuitee
M
Miyuki • family_with_children • jp
7
Pros:

朝食が種類が多くて美味しかった

Cons:

アメニティを増やしてほしい
髪ゴム、くし、体を洗うスポンジやタオルなど

2026-03-22 • via Nuitee
H
Hsiao-ying • family_with_children • tw
9
Pros:

地理位置方便，工作人員服務態度很好，早餐好吃，房間空間大睡得也安穩：）樓下六樓有洗衣間，一樓有全家便利商店。街口轉角有無印良品，前側搭乘巴士去函館機場很方便。

Cons:

我入住四人房，房裡廁所間與浴室間是分開的兩間的。走道上邊側使用廁所後，裡面無法立即洗手，還要繞去房間側的浴室裡洗手。

2026-03-21 • via Nuitee
W
Wutthichai • family_with_children • th
10
Pros:

Everything

Cons:

Nothing

2026-03-19 • via Nuitee
S
shin • family_with_children • jp
8
Pros:

朝食

Cons:

駐車場の駐車台数が少ない

2026-03-18 • via Nuitee
S
SATOMI • couple • jp
9
2026-03-16 • via Nuitee
E
Edgar Gregorio • family_with_children • mx
10
2026-03-15 • via Nuitee
M
MICHIKO • family_with_children • jp
8
Pros:

フロントの方、感じがよかったです。

2026-03-15 • via Nuitee
入沢 • couple • jp
8
コスパを加えて最高評価
Pros:

清潔感とスタッフの対応

Cons:

窓の外は壁
ロケーションなし

2026-03-15 • via Nuitee
S
satomi • solo_traveller • jp
10
2026-03-14 • via Nuitee
S
SETSUNA • family_with_children • jp
10
Pros:

毛布の貸出が良かったです！

Cons:

ありません

2026-03-14 • via Nuitee
K
Kazushi • family_with_children • jp
8
2026-03-14 • via Nuitee
S
Sheng-chieh • couple • tw
9
2026-03-14 • via Nuitee
Y
yukari • couple • jp
8
2026-03-10 • via Nuitee
彥銘 • couple • tw
8
很好
2026-03-05 • via Nuitee
文禹 • family_with_children • tw
10
2026-03-04 • via Nuitee