HOTEL MYSTAYS Hakodate Goryokaku

Hotels
•
Mystays Hotel Group
8.3 (1257 reviews)
Hon-cho 26-17 , Hakodate , jp

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Massage services
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
Minor service inconsistencies

Categories

Cleanliness
7.53
Some guests noted cleanliness issues, particularly in the bathrooms.
Service
8.5
Staff were generally responsive and helpful, though there were minor mentions of service consistency.
Location
9.04
Conveniently located near key attractions and public transport.
Room Quality
8.49
Rooms were reported as clean, spacious, and comfortable.
Amenities
8.02
Amenities were satisfactory, but some guests mentioned missing items.
Value for Money
8.48
Good value with reasonable pricing for the services provided.
Food and Beverage
8.03
Breakfast was generally praised, although there were a few missed expectations.
Overall Experience
8.3
Most guests left satisfied with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:06

Property Description

Modern Accommodations
Experience comfort and convenience in our modern rooms featuring a flat-screen TV and complimentary WiFi access. Unwind in the bathtub or catch up on your favorite shows on satellite TV.

Convenient Location
Located just a minute away from Goryokaku Kouen-mae tram stop, explore the city with ease. Visit nearby attractions like Goryokaku Tower and Mount Hakodate, all within a short distance from the hotel.

Dining Options
Start your day with a buffet breakfast at Restaurant Azalea and indulge in fresh sushi for dinner at Hiroki Restaurant. For snacks and drinks, head to the 24-hour convenience store on the ground floor.

Book your stay at HOTEL MYSTAYS Hakodate Goryokaku for a memorable experience in Hakodate.

Important information:

Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 700 per day.

Location

Guest Reviews

8.3
Based on 1257 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
K
KEIKO • solo_traveller • jp
7
2026-04-18 • via Nuitee
M
Matsukawa • solo_traveller • jp
10
2026-04-14 • via Nuitee
K
KENSUKE • solo_traveller • jp
7
いつも通り何の不満もなく過ごしやすかったです
Pros:

設備や立地はもちろんスタッフも感じが良い
特に駐車場のスタッフが皆さんとっても親切で気持ちが良いです

Cons:

風呂があれば最高

2026-04-14 • via Nuitee
T
takayuki • solo_traveller • jp
5
2026-04-13 • via Nuitee
K
Kez A • solo_traveller • ca
7
Pros:

Close to shopping areas and the view of the tower

Cons:

Staff unfriendly. They also would not keep your bags after you check out.

2026-04-12 • via Nuitee
Y
YAYOI • family_with_children • jp
8
60代のじじばば旅。
Pros:

立地は最高😃⤴️⤴️。

Cons:

なかったよ。

2026-04-12 • via Nuitee
K
Kanchana • extended_group • th
7
Fairly good.
Pros:

Quite good location

Cons:

Staff can’t communicate well in English.
Air fresh is smell bad at the lobby.

2026-04-10 • via Nuitee
I
INOUE • family_with_children • jp
6
Pros:

駐車場係りの対応が大変良かった

Cons:

少しホコリぽかった

2026-04-09 • via Nuitee
和子 • solo_traveller • jp
7
快適でした。
Pros:

綺麗でリーズナブルでした。

Cons:

特にありません。

2026-04-08 • via Nuitee
K
Kevin • couple • fr
10
Pros:

Leur petit déjeuné est vraiment bien !

2026-04-07 • via Nuitee
M
MIZUE • solo_traveller • jp
5
寝る為だけだと割り切って宿泊しましたが、暑いのに窓も開かず辛かった
Pros:

アクセスが良い

Cons:

壁紙や天井の汚れが目立ち、清潔感があまり感じられなかった。お風呂場の電気の上に埃がすごく溜まってるのとかが気持ち悪かった。喫煙室で少しも窓が開かなくて不快だった。空調管理も自分でできず、ずっと暑くて不快でした。

2026-04-06 • via Nuitee
T
TAKESHI • family_with_children • jp
8
Pros:

朝食が良かったです

2026-04-02 • via Nuitee
M
Miyuki • family_with_children • jp
7
2026-04-01 • via Nuitee
A
akina • extended_group • jp
5
2026-03-31 • via Nuitee
M
Miho • couple • jp
10
また泊まりたい！
Pros:

とても綺麗！

Cons:

駐車台数がそこまで多くないところ。

2026-03-29 • via Nuitee
N
Naoki • solo_traveller • jp
8
2026-03-29 • via Nuitee
K
Kazuyuki • solo_traveller • jp
7
2026-03-29 • via Nuitee
平山 • family_with_children • jp
10
最高です
Pros:

きれいでした、スタッフの方も優しかったです

Cons:

ありません

2026-03-29 • via Nuitee
H
hatsumi • couple • jp
10
ロケーションも良くて最高でした
Pros:

とにかく綺麗でよかった
朝食もたくさん用意されていて嬉しかった

Cons:

エレベーターが揺れる感じがちょっと怖かった

2026-03-27 • via Nuitee
K
Kazuhiro • family_with_children • jp
8
2026-03-26 • via Nuitee