Holiday Inn Express Hotel & Suites Shakopee by IHG

Hotels
•
Holiday Inn Express
9.1 (475 reviews)
4550 12th Avenue East , Shakopee , US
+1 952-445-2244

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent staff service
Great location and breakfast
Cons:
Noise from outside
Some cleanliness issues
Hot tub closures

Categories

Cleanliness
8.33
Several reviews mentioned cleanliness, but there were complaints about insufficient cleaning in some areas.
Service
9.8
Positive feedback for the friendly service and helpful staff were highlighted in many reviews.
Location
9.34
Convenient location mentioned multiple times as a pro.
Room Quality
9.09
Large, spacious rooms and comfort were frequently noted positively.
Amenities
8.82
Good amenities like the pool and breakfast were praised, though some minor complaints were noted.
Value for Money
8.48
Some reviews felt the price was on the higher side, affecting perceived value.
Food and Beverage
9.33
Compliments about the quality and variety of the breakfast were common.
Overall Experience
9.6
Overall positive experiences were highlighted, with minor disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:31

Property Description

Indulge in Relaxation

Featuring an indoor pool and a hot tub, Holiday Inn Express Hotel & Suites Shakopee offers the perfect retreat after a day of exploration. Unwind and rejuvenate in the soothing waters, ensuring a truly relaxing stay.

Convenient Amenities

Each room is equipped with free WiFi, a flat-screen TV, a microwave, and a small refrigerator, providing guests with all the comforts of home. Start your day right with a hot buffet breakfast served daily, including delicious cinnamon rolls.

Stay Active and Connected

Take advantage of the fitness center to keep up with your workout routine, and make use of the on-site launderette facilities for added convenience. With its proximity to top attractions like Valleyfair Amusement Park and Mystic Lake Casino, there's never a dull moment at Holiday Inn Express Hotel & Suites Shakopee.

Book your stay now and experience the perfect blend of comfort and convenience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Guest Reviews

9.1
Based on 475 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.09
Amenities: 8.82
Value for Money: 8.48
Food and Beverage: 9.33
Overall Experience: 9.6
J
Jerome • family_with_children • us
10
2026-10-25 • via Nuitee
O
Oksana • couple • us
10
2026-10-13 • via Nuitee
M
Michelle • family_with_children • us
8
We had a great time together as a family, which is very rare so it was wonderful thank you.
Pros:

The staff were very friendly and talkative. They were also helpful with any questions we had.

2026-10-11 • via Nuitee
J
Jada • extended_group • us
10
Pros:

Perfect location if you’re going to the amphitheater! The rooms have always been clean and very spacious when I’ve stayed here. Friendly staff. Plenty of options for breakfast

2026-09-18 • via Nuitee
A
Aaron • solo_traveller • us
1
Pros:

Booking.com hates diaabled people and refuses to refund money after they canceled a mobility access room. Don't be fooled rhe only offer travel credits so your forced to go through the same process. Book a room Booking.com can't deliver. Get upchanged because you need on a new room. Then no cash refund.

Cons:

Booking.com is the worst for reservations. So far 4 times i bookec a mobility access room only to be told they don't have any available.

2026-09-17 • via Nuitee
D
Danile • solo_traveller • us
10
Cons:

Price

2026-09-15 • via Nuitee
B
Brittany • couple • us
8
2026-09-12 • via Nuitee
C
Cheryl • extended_group • us
10
Pros:

exceptional staff.
Everyone we talked with was friendly and helpful.
Extremely comfortable room
Pool area was clean and inviting.

2026-09-08 • via Nuitee
D
Drew • couple • us
4
Cons:

The room had a very bad smell to it. It just made the room unpleasant.

2026-09-08 • via Nuitee
A
Ann • family_with_children • us
10
Pros:

Pool

2026-09-07 • via Nuitee
V
Val-Holli • couple • us
10
Pros:

Very clean and room was very spacious

2026-09-03 • via Nuitee
C
Carrie • family_with_children • us
10
2026-08-28 • via Nuitee
A
Alyssa • family_with_children • us
10
Pros:

Wonderful hotel, exceptionally clean and well
And well maintained. Would definitely recommend. 10/10 thank you

2026-08-26 • via Nuitee
T
Tom • couple • gb
7
2026-08-26 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-08-25 • via Nuitee
S
Sandy • couple • us
10
2026-08-18 • via Nuitee
D
Dawn • solo_traveller • us
10
2026-08-18 • via Nuitee
J
Jackson • family_with_children • us
9
2026-08-16 • via Nuitee
K
Klaphake • extended_group • us
10
2026-08-14 • via Nuitee
B
Brenda • solo_traveller • us
10
Pros:

Afternoon/evening staff person was si personable.

Cons:

Bed was hard

2026-08-11 • via Nuitee