Holiday Inn Express Hotel & Suites Shakopee by IHG

Hotels
Holiday Inn Express
9.1 (442 reviews)
4550 12th Avenue East , Shakopee , us

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent staff service
Great location and breakfast
Cons:
Noise from outside
Some cleanliness issues
Hot tub closures

Categories

Cleanliness
8.33
Several reviews mentioned cleanliness, but there were complaints about insufficient cleaning in some areas.
Service
9.8
Positive feedback for the friendly service and helpful staff were highlighted in many reviews.
Location
9.34
Convenient location mentioned multiple times as a pro.
Room Quality
9.09
Large, spacious rooms and comfort were frequently noted positively.
Amenities
8.82
Good amenities like the pool and breakfast were praised, though some minor complaints were noted.
Value for Money
8.48
Some reviews felt the price was on the higher side, affecting perceived value.
Food and Beverage
9.33
Compliments about the quality and variety of the breakfast were common.
Overall Experience
9.6
Overall positive experiences were highlighted, with minor disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:31

Property Description

Indulge in Relaxation

Featuring an indoor pool and a hot tub, Holiday Inn Express Hotel & Suites Shakopee offers the perfect retreat after a day of exploration. Unwind and rejuvenate in the soothing waters, ensuring a truly relaxing stay.

Convenient Amenities

Each room is equipped with free WiFi, a flat-screen TV, a microwave, and a small refrigerator, providing guests with all the comforts of home. Start your day right with a hot buffet breakfast served daily, including delicious cinnamon rolls.

Stay Active and Connected

Take advantage of the fitness center to keep up with your workout routine, and make use of the on-site launderette facilities for added convenience. With its proximity to top attractions like Valleyfair Amusement Park and Mystic Lake Casino, there's never a dull moment at Holiday Inn Express Hotel & Suites Shakopee.

Book your stay now and experience the perfect blend of comfort and convenience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 442 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.09
Amenities: 8.82
Value for Money: 8.48
Food and Beverage: 9.33
Overall Experience: 9.6
N
Noel couple us
10
Perfect mental health break getaway. Actually felt like I could sleep and have some peace!
Pros:

Nice, clean, welcoming.

Cons:

The elevators made some crazy noises and the remote wouldn’t work for the guide but flipping through the channels gave good past time memories haha.

2026-04-05 via Nuitee
T
Torralba couple us
10
Pros:

Clean and huge rooms

2026-03-31 via Nuitee
A
Anna couple us
10
Pros:

Anna was absolutely awesome!

2026-03-30 via Nuitee
M
Mock family_with_children us
10
Pros:

Anne the hostest was so nice and welcoming. Breakfast was excellent!

Cons:

Wish the pool was open til midnight

2026-03-30 via Nuitee
M
Murphy couple us
9
2026-03-08 via Nuitee
B
Bottleman family_with_children us
10
2026-03-07 via Nuitee
S
Shirley family_with_children us
10
2026-03-01 via Nuitee
B
Beverly couple us
10
Staff is AMAZING
Pros:

Staff

Cons:

Old elevators

2026-02-27 via Nuitee
D
Dawn couple us
8
2026-02-12 via Nuitee
H
hassemer couple us
10
2026-02-08 via Nuitee
N
Nicole family_with_children us
10
2026-01-19 via Nuitee
V
Verda couple us
10
2026-01-19 via Nuitee
E
Emmalee couple us
10
2026-01-19 via Nuitee
V
Vida couple us
9
Nice place to stay, great free breakfast.
Pros:

The room was a nice size. The refrigerator was the biggest I have seen in any place I have stayed. They gave new towels when they cleaned, we didn't have to ask for any. There was a iron and ironing board in the room. I love Dove products that was nice, I didn't have to bring mine (I wouldn't have if I had known). We loved the free breakfast! Easy to get to (hotel).

Cons:

There was a cup of water left in the refrigerator, and there was a stain inside the microwave when we arrived. Glad we brought a shower cap, none provided..

2026-01-19 via Nuitee
P
Perry family_with_children us
10
Nice accommodations
Pros:

Everything was satisfactory

2026-01-19 via Nuitee
A
Ann couple us
9
2026-01-19 via Nuitee
A
Alexandra extended_group us
9
2026-01-06 via Nuitee
M
Murphy family_with_children us
9
Great place for a great price!
Pros:

The room was very clean and spacious, liked how the thermostat was digital and easily adjustable.The pool and hot tub space was clean and temps perfect. The hot breakfast was amazing with eggs, bacon, sausage, cinnamon rolls, ect. We got down to breakfast closer to the end and everything was freshly stocked! The staff was very friendly and accommodating. They have a ice machine, vending machine and laundry service on every floor which was a nice surprise. We will definitely be back!

2026-01-05 via Nuitee
M
Mary extended_group us
9
Clean and comfortable place to stay with great coffee and breakfast.
Pros:

great breakfast with lots of choices. Staff kept the food full and tables clean. The coffee machines were a nice surprise with fresh ground coffee by the cup.

Cons:

The pool area was so full chemicals it burned our eyes. otherwise the temps were good.

2025-12-18 via Nuitee
S
Sandra extended_group us
10
2025-12-03 via Nuitee