Al Safwah Orchid

Hotels
•
Independent
7 (88 reviews)
Ajyad St. Al Safwah Towers, Facing King Abdul Aziz Gate, Makkah, 24231 , Makkah , SA
966-12-5768888

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
ATM/banking
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Nice location
Good breakfast
Helpful staff
Convenient amenities
Cons:
Poor initial experience
Lack of cleanliness
Inconsistent service

Categories

Cleanliness
5.21
Ripped blankets and dirty amenities reported.
Service
8.18
Inconsistent service with some positive mentions for staff.
Location
8.72
Very close to the Haram and convenient for visitors.
Room Quality
6.67
Initial room unacceptable; improved after change.
Amenities
7.2
Basic amenities, but some concerns with cleanliness.
Value for Money
6.16
Discrepancies in perceived value versus other booking platforms.
Food and Beverage
7.71
Good breakfast mentioned positively.
Overall Experience
6.18
Mixed feelings; significant issues with initial experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:24

Property Description

Experience unparalleled luxury and convenience at Al Safwah Orchid, ideally located just steps from the Great Mosque of Makkah.

Exceptional Dining Options
Savor exquisite international cuisine at Marwa, one of our two distinguished restaurants. Enjoy the flexibility of 24-hour room service or grab a quick snack at our cozy coffee shop/cafe, ensuring your culinary desires are met anytime.

Spacious and Comfortable Rooms
Relax in one of our 471 elegantly designed, air-conditioned rooms, each equipped with a refrigerator and LCD television. Stay connected with complimentary wireless internet and unwind in private bathrooms with complimentary toiletries.

Comprehensive Amenities
Benefit from our complimentary concierge services, babysitting, and well-equipped business center. For those traveling with vehicles, self-parking is available on-site to ensure a hassle-free stay.

Indulge in comfort and make your reservation at Al Safwah Orchid today!

Important information:

  • Only Muslims are allowed to enter the holy cities of Mecca and Medina.
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Couples wishing to share a room must provide proof of marriage.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not served or permitted at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JED

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7
Based on 88 reviews
Cleanliness: 5.21
Service: 8.18
Location: 8.72
Room Quality: 6.67
Amenities: 7.2
Value for Money: 6.16
Food and Beverage: 7.71
Overall Experience: 6.18
R
Raed • couple • sa
10
2026-04-25 • via Nuitee
S
shrefah • solo_traveller • sa
6
Pros:

قربه وسهوله الوصول للمسجد
طاقم الاستقبال مرنين جدا وسريعين ومتفهمين
وبشوشين

Cons:

صوت الماء عند اللاستخدام مزعج والظاهر خربان

2026-04-25 • via Nuitee
فيصل • solo_traveller • sa
10
Pros:

ممتاز وجميل وتعامل الموظفين جدا رائع والموصلاله ممتاز

Cons:

الاثاث قديم

2026-04-25 • via Nuitee
A
Amal • extended_group • sa
6
يشفع له قربه للحرم
Pros:

المكان قريب للحرم

Cons:

محلات تحت وازعاج البائعين وكلها محلات ومطاعم هنديه

2026-04-25 • via Nuitee
سليمان محمد ا • extended_group • sa
10
2026-04-25 • via Nuitee
F
Faisal • solo_traveller • sa
5
Pros:

لباقة و ضيافة موظفين الاستقبال 10/10 الله يوفقهم

Cons:

ارجو الاهتمام بالنظافه و تحديث الاثاث المتهالك

2026-04-25 • via Nuitee
R
Raed • couple • sa
10
2026-04-25 • via Nuitee
M
MUSA ALGHAMDI • solo_traveller • sa
7
Pros:

Location

Cons:

The old and worn furniture
Uncomfortable beds

2026-04-24 • via Nuitee
S
Shrog • extended_group • sa
5
ميزة الفندق انه من اقرب الفنادق للحرم لكن قديم والنظافه مو جيده
Pros:

الشي الوحيد الكويس بالفندق موقعه قريب للحرم جدا كانت معي امي كبيره بالسن والحمدلله الموقع مناسب لها للمشي للحرم ماتعبت يعتبر من اقرب الفنادق للحرم

Cons:

الفندق قديم مره النظافه مو مره

2026-04-24 • via Nuitee
رغد • couple • sa
5
جيده ولكن تحتاج تطوير
Pros:

قرب المكان

Cons:

دورة المياه اكرمكم الله
وغبار في بعض اماكن الغرفه

2026-04-24 • via Nuitee
D
dhuwayhi • extended_group • sa
4
2026-04-24 • via Nuitee
R
Raghad • extended_group • sa
8
Pros:

موقع ممتاز ، طاقم العمل مميز و خدوم

Cons:

عدم الاجابه من خدمه النزلاء لأكثر من مره لخدمات المطعم

2026-04-24 • via Nuitee
بندر • couple • sa
10
2026-04-24 • via Nuitee
S
saleh • family_with_children • sa
9
سوف اكرر الزيارة مجددا
Pros:

المكان قريب مقابل ساحات الحرم مباشرة
الفطور جيد ومتنوع
حسن تعامل موظفي الاستقبال واشكر الموظف عبدالله الرويلي

Cons:

تاخير في اجرءات الدخول الساعه 4 مساء واحد الموظفين يقول هذا نظام الفندق

2026-04-24 • via Nuitee
A
AbdAllah • family_with_children • sa
8
المكان قريب من الحرم
Pros:

الافطار رائع والمكان قريب جدا من الحرم الشريف

Cons:

الفرش قديم والاسره ليست مريحه

2026-04-24 • via Nuitee
M
Marwan • couple • sa
1
2026-04-24 • via Nuitee
H
Hamad • couple • sa
8
A great place to stay in Makkah
Pros:

The super friendly front desk staff.
The great location very close to Haram.
The breakfast variety and service.
The number of elevator you don’t have to wait for long.

Cons:

The room AC was very hard to control.
The bed was a bit stiff.

2026-04-23 • via Nuitee
Y
Yousef • extended_group • sa
8
Pros:

قربه من الحرم

Cons:

صوت التكييف
جودة المراتب

2026-04-23 • via Nuitee
A
A • solo_traveller • sa
10
2026-04-23 • via Nuitee
S
sultan • couple • sa
10
2026-04-23 • via Nuitee