Al Safwah Orchid

Hotels
•
Independent
7 (88 reviews)
Ajyad St. Al Safwah Towers, Facing King Abdul Aziz Gate, Makkah, 24231 , Makkah , SA
966-12-5768888

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
ATM/banking
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Nice location
Good breakfast
Helpful staff
Convenient amenities
Cons:
Poor initial experience
Lack of cleanliness
Inconsistent service

Categories

Cleanliness
5.21
Ripped blankets and dirty amenities reported.
Service
8.18
Inconsistent service with some positive mentions for staff.
Location
8.72
Very close to the Haram and convenient for visitors.
Room Quality
6.67
Initial room unacceptable; improved after change.
Amenities
7.2
Basic amenities, but some concerns with cleanliness.
Value for Money
6.16
Discrepancies in perceived value versus other booking platforms.
Food and Beverage
7.71
Good breakfast mentioned positively.
Overall Experience
6.18
Mixed feelings; significant issues with initial experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:24

Property Description

Experience unparalleled luxury and convenience at Al Safwah Orchid, ideally located just steps from the Great Mosque of Makkah.

Exceptional Dining Options
Savor exquisite international cuisine at Marwa, one of our two distinguished restaurants. Enjoy the flexibility of 24-hour room service or grab a quick snack at our cozy coffee shop/cafe, ensuring your culinary desires are met anytime.

Spacious and Comfortable Rooms
Relax in one of our 471 elegantly designed, air-conditioned rooms, each equipped with a refrigerator and LCD television. Stay connected with complimentary wireless internet and unwind in private bathrooms with complimentary toiletries.

Comprehensive Amenities
Benefit from our complimentary concierge services, babysitting, and well-equipped business center. For those traveling with vehicles, self-parking is available on-site to ensure a hassle-free stay.

Indulge in comfort and make your reservation at Al Safwah Orchid today!

Important information:

  • Only Muslims are allowed to enter the holy cities of Mecca and Medina.
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Couples wishing to share a room must provide proof of marriage.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not served or permitted at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JED

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7
Based on 88 reviews
Cleanliness: 5.21
Service: 8.18
Location: 8.72
Room Quality: 6.67
Amenities: 7.2
Value for Money: 6.16
Food and Beverage: 7.71
Overall Experience: 6.18
N
Norhayati • solo_traveller • my
8
Pros:

The room

Cons:

Nothing

2026-07-11 • via Nuitee
A
Ashraf • family_with_children • za
10
2026-07-11 • via Nuitee
A
awatef • solo_traveller • sa
8
Pros:

قربه من الحرم وسهولة الوصول له

2026-07-11 • via Nuitee
A
Asfand Nasir • family_with_children • au
9
Overall the stay was excellent.
Pros:

Location of the hotel was excellent. Only a few step to al-haram.
Rooms were excellent.

Cons:

Breakfast was good. But ended at 10am. Would like breakfast timing to end at 11am.

2026-07-11 • via Nuitee
A
Abeer • extended_group • bh
10
2026-07-11 • via Nuitee
A
Ahmed • extended_group • ae
8
2026-07-11 • via Nuitee
U
Utbah • family_with_children • us
8
Pros:

The location is what you pay for, first and foremost. The haram vicinity is self-explanatory, of course, but the hotel also literally sits on top of a shopping mall and food court (for cheap outlets) and brand outlets are literally next door in the clock tower if you're inclined that way. The best part for me is that unlike the tourist trap of a hotel next door (where I have lived), the hotel is appropriately sized for the number of elevators available. My longest elevator wait time was ~2 minutes, which was an exception. It's usually there in <30 seconds. The hotel masjid is very well-sized. All in all, just a worry-free experience allowing you to devote your complete attention to the real purpose of what you're there for.

Cons:

The Orchid wi-fi was slow unfortunately even though I was getting all bars in my 1st floor room. Secondly, when I booked via Booking.com, even though I entered my credit card info, someone from the hotel reached out to tell me I needed to transfer money directly to their bank account. I took a leap of faith and did so and it worked out and I wasn't double-charged, but it was definitely shady and/or annoying. Apparently, the issue was temporary because my brother in law booked a room a few days later and was able to do it completely online. Finally, the breakfast options could use more fresh fruit options, but that's the most minor feedback.

2026-07-11 • via Nuitee
R
RAFIQUL • extended_group • it
9
Pros:

Excellent

Cons:

Nothing

2026-07-10 • via Nuitee
أبو أحمد • solo_traveller • sa
7
2026-07-10 • via Nuitee
A
Adel • family_with_children • sa
10
2026-07-10 • via Nuitee
Z
Zubair • family_with_children • sa
10
2026-07-10 • via Nuitee
ابراهيم • extended_group • sa
10
2026-07-09 • via Nuitee
الدوسري • family_with_children • sa
6
لابأس بها 👍🏻
Pros:

اتساع الغرف

Cons:

لم تكن هناك اطلاله والتكييف تعطل اكثر من مره حتى تم تغيير الغرفه

2026-07-09 • via Nuitee
M
Mohammed • family_with_children • gb
3
Cost effective hotel. I would advice spend slighly more for a better experience in a different hotel
Pros:

not sure

Cons:

cheap but better to just spend abit more and get better facilities

2026-07-09 • via Nuitee
A
ALahli • extended_group • sa
9
كانت تجربة رائعة
Pros:

موقعه وهدوء المكان والموظفين

Cons:

مكان ممتاز

2026-07-08 • via Nuitee
A
Atiq • solo_traveller • sa
10
Pros:

Location

2026-07-08 • via Nuitee
Y
yumna aman • solo_traveller • pk
10
Pros:

Everything is great about this hotel

2026-07-07 • via Nuitee
M
Mohammad Shabbir • solo_traveller • bh
10
Cons:

All good

2026-07-07 • via Nuitee
A
Abduallah • couple • sa
9
Pros:

كل شيء جميل

Cons:

الازعاج مافيه عوازل بين الغرف

2026-07-06 • via Nuitee
W
WEJDAN • family_with_children • sa
8
2026-07-06 • via Nuitee