Arenaa Star Hotel

Hotels
7.1 (92 reviews)
49, Jalan Hang Lekiu, Kuala Lumpur City Centre, 50050 Kuala Lumpur , Kuala Lumpur , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Fast check-in process
Comfortable stay
Cons:
Poor cleanliness
Small rooms
Unsatisfactory food
Limited amenities

Categories

Cleanliness
5.74
The cleanliness is awful with reports of dirty rooms, cockroaches, and stained bedding.
Service
8.71
The staff was friendly and helpful despite the issues noted.
Location
9.25
Location is good, near the city and easily accessible.
Room Quality
6.2
The rooms are small and some guests reported bad conditions, but a few had clean rooms.
Amenities
6.73
Limited amenities reported, including issues with the refrigerator and bathroom facilities.
Value for Money
7.69
Value for money is questioned, especially concerning room quality versus price.
Food and Beverage
4.73
Breakfast options were lacking and not satisfying.
Overall Experience
7.71
Overall stay average with some highlights but many persistent issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 13:52

Property Description

Central Location
Located in the heart of Kuala Lumpur, Arenaa Star Hotel offers easy access to top attractions such as KL Upside Down House and Kuala Lumpur Tower.

Convenient Shuttle Service
Enjoy a quick 5-minute ride to the bustling Bukit Bintang area using the free Purple Line shuttle bus, making exploring the city a breeze.

Modern Amenities
Relax in contemporary-style rooms equipped with free WiFi, air conditioning, and in-room facilities like a TV and safe. The in-house restaurant serves delicious meals, ensuring a comfortable stay.

Book now to experience the convenience and comfort of Arenaa Star Hotel in Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Private parking is possible on site on first come, first serve basis. Parking may be limited and subject to availability, especially during weekends. Public parking at locations nearby (reservation not needed) is a possible alternative and charges are applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    People no matter the age stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 92 reviews
Cleanliness: 5.74
Service: 8.71
Location: 9.25
Room Quality: 6.2
Amenities: 6.73
Value for Money: 7.69
Food and Beverage: 4.73
Overall Experience: 7.71
H
Haslina • family_with_children • my
4
Tempat biasa jer
Pros:

so - so

Cons:

breakfast

2025-12-25 • via Nuitee
S
Sardar Ali Hamdan • family_with_children • pk
2
Really disappointed
Pros:

Absolutely nothing at all! Ramada encore is much better in terms of value for money

Cons:

Small rooms
Bathroom inside the room
No facilities
I was told i can have breakfast uptill 10 30 when i got there they said there is no breakfast at this time

2025-12-25 • via Nuitee
R
Rozana • family_with_children • my
9
Pros:

-

Cons:

-

2025-12-25 • via Nuitee
N
Naniey • family_with_children • my
5
Suitable for a short stay.
Pros:

Staff was very helpfull and friendly
Overall, the stay was acceptable. The room was reasonably clean and check-in was smooth.

Cons:

Bathroom door cannot be closed

The room is not very soundproof, and noise from the neighboring room could be heard quite clearly

2025-12-25 • via Nuitee
R
REZVE • solo_traveller • bd
10
2025-12-23 • via Nuitee
M
Mangvince • solo_traveller • us
8
2025-12-23 • via Nuitee
S
Soo • couple • my
10
2025-12-23 • via Nuitee
H
Hans • solo_traveller • my
10
Location is good and room is clean
Pros:

Location is good & room is clean

Cons:

-

2025-12-23 • via Nuitee
N
Nurul • family_with_children • my
5
2025-12-22 • via Nuitee
S
sreenivasa rao • couple • in
1
2025-12-21 • via Nuitee
P
praveena • family_with_children • my
10
Pros:

10star really awesome 2 stay there n also staff very friendly I love 2 stay there.

2025-12-21 • via Nuitee
T
Tawhid Tour • family_with_children • bd
1
Pros:

Everything is very very bad.

Cons:

The room rent is too high, breakfast is not included, and cleanliness is very poor. The room is dirty and there are cockroaches.

2025-12-21 • via Nuitee
G
GabrielaG81 • family_with_children • ro
8
Fair and flexible!
Pros:

Proximity to China Town and Central Market. Also Twin Tower reachable by walking 30-35 minutes and by taky very cheap, like 3€

Cons:

The room floor could have been cleaner. We didn't have a refrigerator in the room, 2 days later they brought one in while we were away but the fridge didn't work at all. The electric panel from the door didn't work properly. However, I need to mention the friendlyness of the staff compasensated for this disadvantages, and also taking into account the fair price.

2025-12-20 • via Nuitee
F
Faith • solo_traveller • ws
5
It was okay not good or perfect not too bad either.
Pros:

I love the wifi connection it was amazing throughout the week! Best location for sight seeing.

Cons:

Didn’t like the food.
My room’s photo provided on booking was far from what I experienced. There were bed bugs and cockroaches, it was old, no selection of tv entertainment, the service was not good and staff weren’t friendly and I only got my mini fridge 2 days before I leave.

2025-12-20 • via Nuitee
M
Mishkat • family_with_children • sa
4
2025-12-19 • via Nuitee
A
abdelrahman • couple • sa
1
لا ينصح به ابدا وخصوصا للعرب
Pros:

لا شيء

Cons:

- لا يوجد تحميل حقائب رغم توفر الادوات
- استقبال سيء
- الغرفه متسخه وكذلك ايضا فرش النوم
- مرفقات الغرفه ضعيفه حتى سجاده للصلاه رفضوا احضارها
- بوفيه الافطار سيء جدا جدا ولا يناسب جميع الفئات
- توديع سيء جدا

2025-12-19 • via Nuitee
M
Michel Tadros • couple • au
6
2025-12-19 • via Nuitee
J
Joanne • extended_group • my
1
Pros:

Location is good. Near to the city.

Cons:

The cleanliness is awful. The rooms i booked have cockroaches and a very strong smell of cigarettes. The bedsheets could barely see it was stained. The design of the position of sinks and bathroom door was inappropriate as the water spilt out from the bathroom during shower.

2025-12-18 • via Nuitee
L
Lim • couple • my
10
2025-12-18 • via Nuitee
P
PHOON • couple • my
2
2025-12-15 • via Nuitee