EPIC SANA Algarve Hotel

Hotels
SANA Hotels
9.4 (1937 reviews)
Pinhal do Concelho, Praia da Falésia , Albufeira , pt

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful location
Excellent food and service
Family-friendly environment
Cons:
Some rooms need updating
Limited availability of certain amenities due to maintenance

Categories

Cleanliness
8.93
Standard quality for this hotel tier.
Service
9.9
Staff go above and beyond to make guests feel welcome.
Location
9.94
Best location in Algarve with beautiful views.
Room Quality
9.39
Rooms are amazing and spacious.
Amenities
9.42
Good facilities including pools and access to the beach.
Value for Money
8.38
Some negative feedback on pricing given the dated aspects.
Food and Beverage
9.43
Breakfast and dining options are superb with plenty of variety.
Overall Experience
9.8
Overall very happy with the experience, would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:35

Property Description

Luxury Accommodations with Stunning Views

At EPIC SANA Algarve Hotel, indulge in luxury accommodations overlooking Falésia Beach. The generously sized rooms with contemporary design and white marble bathrooms offer balconies with ocean, pool, or resort views. Enjoy free WiFi access throughout the resort for your convenience.

Gourmet Dining and Trendy Bar

Experience a culinary journey at the hotel's 5 restaurants offering a contemporary menu with sophisticated tastes, especially focusing on Algarvian flavors. Unwind with a drink at the trendy Bluum Bar for a perfect evening.

Family-Friendly with Extensive Amenities

Families can enjoy a multi-sports court, fitness centre, and an extensive spa. The seasonal kids' club provides supervised activities for children, allowing parents to relax. Additionally, the hotel features a congress centre for business and social events.

Book now to experience the ultimate luxury getaway at EPIC SANA Algarve Hotel!

Important information:

Please note that the time of check in and check out of the apartments is different from the Hotel: check in is from 16.00 and check out is until 11:00.

Please note that some hotel facilities are seasonal:
- Al Quimia Gourmet Restaurant – open from Tuesday to Saturday evenings (subject to change)
- Open Deck Bar and Restaurant (poolside) – open April to October, weather permitting
- Lima Restaurant (apartments) – open August and September

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

The minimum age to access the Spa facilities is 16 years old.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 1937 reviews
Cleanliness: 8.93
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 9.8
W
Weyland couple lu
10
Parfait!
Pros:

Superbe petit-déjeuner, belle piscine, beau parc sur les falaises, personnels très chaleureux.

2026-06-26 via Nuitee
D
David family_with_children pt
10
Excelente.
Pros:

Funcionários excepcionais!

2026-06-23 via Nuitee
F
fernando family_with_children pt
10
Qualidade de serviços num ambiente de grande serenidade adequado a quem procura férias para descansar.
Pros:

Os jardins, a proximidade da praia, a limpeza das instalações, a simpatia dos funcionários e a qualidade dos restaurantes.

Cons:

Nada a assinalar de negativo.

2026-06-23 via Nuitee
S
Saisree couple us
4
Pros:

the beach access and the area on the path, the AC was broken and we did receive an upgrade so that was nice of them but the new rooms air flow was also not optimal. There was Miguel in guest relations who proactively reached out about activities etc, so that was a nice touch. Have cash though because they only do cash payments.

Cons:

room quality, super old, property was super loud with kids, not modern, probably was fancy in the early 2000s. Kind of cheap overall. Just felt like a ton of cruise type people at a hotel or resort. I definitely would not call it a 5 star resort or hotel.

2026-06-22 via Nuitee
D
Dan family_with_children gb
9
Pros:

Vibe is very laid back. Felt empty even when crowded. What a great vibe. Food is great.

Cons:

Rooms a bit dated and in some state of disrepair.

2026-06-22 via Nuitee
R
Ricky couple fr
10
2026-06-21 via Nuitee
T
Tour12513167726 Family
8
Very nice, but with some changes could be excellent
Pros:

We stayed here for 9 nights in June and overall it is a really nice hotel. The beach is fantastic, the staff are generally great, and the outside spaces and planting lovely.

There are just a few points which make it land short of 5 star for me, which on the whole could be easily remedied:

- the hotel leans towards a corporate feel inside, both in the reception and rooms and could benefit from some soft touches (such as fresh flower arrangement in reception for example)

- the cooked elements of the breakfast buffet are a bit lacking. The hash browns are dry/stale, bacon needs a bit more cooking, and sausages aren’t well suited to breakfast (more like chorizo)

- you have to pay extra for the sunloungers on the beach and it is very expensive (there is a theme with this in that you have to pay extra for lots of other things too like sauna / padel - I understand the spa is small but for these things it would be good if each guest had one credit to book on)

- whilst the buffet is brilliant and good value, the Italian and Japanese restaurant were incredibly overpriced for what it was. There are Italian restaurants around the corner from the hotel which charge half and the food was actually better.

- the cocktails are beautiful but need more alcohol, they taste of fruit juice

- if you have a fussy child you may struggle at the buffet as there is usually only one obvious option for kids like turkey and chips

- the pools are chic and loungers nice but a bit boring, I don’t know why they never put the fountains on! The adult only pool is unheated and freezing which may trouble some. It would also be good if staff would sometimes come round to take drinks orders which is typical at 5* rather than always going up to the bar.

Overall it is a very nice hotel but would be excellent if those points were addressed

2026-06-19 via Tripadvisor
A
avik_2025 Family
10
Exceptional and Attentive Staff
Pros:

Hotel was beautiful with spacious rooms and stunning pine forest area surrounding it. However without a doubt the service was the highlight - the staff are consistently helpful, attentive and do everything with a smile.

A special mention to Athar, Anish, Everton and Ardya who were all excellent throughout our stay. The staff are what justify the 5 star rating of the hotel.

2026-06-18 via Tripadvisor
L
Luluciole solo_traveller be
9
Pros:

Superbe situation
Vue sur la mer
Plage incroyable
Piscine chauffée
Grande suite avec beaucoup d'espace
Personnel adorable
Havre de paix
Restaurants délicieux

Cons:

Suite à rafraîchir
Peu de crochets pour les vêtements (porte manteaux etc)
Peu de prise disponible dans la suite

2026-06-18 via Nuitee
P
Platzek family_with_children de
4
Nette Anlage, schön gelegen, aber in die Jahre gekommen und teilweise ungepflegt
Pros:

Lage ist schön, Essensauswahl ganz gut, wobei sich vieles einfach wiederholt

Cons:

Zustand des Zimmers, ungepflegte Anlage (Gehwege, Pool), Strandliegen gegen hohe Gebühren, Babybecken viel zu kalt, teilweise nicht ganz so freundliches Personal, in die Jahre gekommene Ausstattung, Kinderbetreuung wirkte nicht gerade motiviert

2026-06-18 via Nuitee
A
Alican family_with_children tr
6
Good
Pros:

Good

Cons:

HOTEL IS REQUESTING EXTRA PAYMENT TO USE BEACH AREA SEATS FROM HOTEL GUESTS WHICH IS NOT OK - THERE IS NOT ANY PROPER SERVICE -FOOD DRINKS - AT THE BEACH AREA EVEN YOU PAY FOR SEATING

2026-06-16 via Nuitee
V
Viviane couple ch
10
2026-06-15 via Nuitee
C
Cris couple ch
9
2026-06-14 via Nuitee
V
Vincent couple be
8
Pros:

location
beautiful place
pools
friendly staff

Cons:

absurdly high food prices for low quality food

2026-06-14 via Nuitee
G
Getaway24967184796 Family
10
Good food
Pros:

We had a pleasant time here at Open Deck.
Excellent food served by attentive & friendly staff.
Special thanks to Anna😎

2026-06-13 via Tripadvisor
A
Alexandre couple br
10
Um paraíso
Pros:

Tudo

Cons:

Nada

2026-06-13 via Nuitee
M
Marcelo couple pt
9
Excelente opção em Albufeira em frente a praia com boa estrutura perto do hotel.
Pros:

O quarto é excelente, tanto no tamanho quanto nas amenidades. Ter garagem coberta é um diferencial. O acesso a praia é por meio de uma escada mas muito bem estruturada e fácil de subir e descer. Recomendo!

Cons:

Não ter serviço na praia incluido na diária é ruim pra quem frequenta a praia algumas horas. O café da manhã é excelente, mas podia ter suco de laranja natural.

2026-06-12 via Nuitee
J
jason couple us
9
Our stay was magical, we left wanting to return the next time we come to Portugal.
Pros:

The property was stunning. Very well kept up. The staff was very attentive and kind. The walk to the beach was just the right distance. The beach area is beautiful.

Cons:

I did feel the layout of the bathroom was a little odd, however, we still very much enjoyed our room.

2026-06-11 via Nuitee
F
Filipe family_with_children pt
10
Ótima localização. Refeições muito boas e staff impecável. A repetir.
Pros:

Muito boa localização, staff impecável, super prestavel.

2026-06-11 via Nuitee
L
Lisa-Marie couple de
8
2026-06-10 via Nuitee