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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Fitness facilities (surcharge)
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Internet access
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Concerts/live shows
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Vegetarian menu options available
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Paddle boating nearby
Review Highlights
Categories
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Property Description
Unique Features and Amenities
Artistic Accommodation: Ovolo Nishi offers a unique stay with a collection of art works and vintage furnishings in every room and apartment.
Luxurious Facilities: Enjoy heated bathroom floors, bathrobes, and a concierge service in all accommodations, along with a cozy lobby fireplace.
Dining Delights: Indulge in vegetarian cuisine at our on-site restaurant, Monster, for a delightful culinary experience.
Ready to experience the artistic charm and luxury at Ovolo Nishi? Book your stay now and immerse yourself in a one-of-a-kind hotel experience.
Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.00% charge when you pay with an American Express or Diners Club credit card.
Please note that this hotel has a strict 'No Party Policy'. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.
Valet parking is available for AUD 50 a night. The valet parking entrance is located at 25 Edinburgh Avenue.
Paid public parking is available below the hotel in the Wilson car park, entrance via Phillip Law Street, and costs AUD 35 per day. Please note that the parking lot is not operated by Ovolo Hotel and is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs AUD 50 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 2 years old and over stay for AUD 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
Quirky and nice vibe
The room was very very small for the price
Good location
The whole building wreaked of popcorn. Literally- from the moment we walked in the door. All the way to the hall outside our room, smelled of popcorn from the cinema downstairs
Breakfast is well beyond expectation and presented extremely well.
This time I had a much smaller room and bed than my last visit, unfortunately the pillows were very flat and hard.
The pillows, too flat and hard and the bed wasn't warm enough.
Beautiful and cosy
N/a
Funky, modern and fresh
Not enough staff in restaurant at breakfast - the barista was working very efficiently but it still took about 20 mins to get a coffee..
Sadly we did not enjoy our stay at this hotel.
Parking - if you are driving to the hotel it is quite difficult to find the right place but when you arrive you will need to go into the hotel if you need any help. The hotel car park spaces in the public car park had run out although nobody had told us that you needed to book these. You will need to unload the car and then drive round to the public car park. You can use the internal lift to get back. The initial impression on entering the hotel is that everywhere is very dark, This is a shame as you can't see the outside. In our bedroom the blinds had all been shut and so it was like entering a cave. Some rooms don't have external windows. We had a view over the busy main road once we opened the blinds. The room had terrible lighting. The only place to sit in the restaurant with light is in the library section. The library has a terrible selection of books - not a single book that you might want to read and nothing about Canberra - very random. The restaurant is very loud and dark at night. The breakfast pricing makes no senses. Breakfast was included but this turned out to mean you could choose one main off the menu - not a specified budget. So you could either choose an item costing say 12 dollars or 36 dollars but you couldn't combine two items to reach 36 dollars. The waitress took pity on us and let me have a yogurt and toast! The bed felt lumpy and the TV wouldn't connect (although the nice lady helping us with the tv did offer to move us to a room without external windows). I had requested a room on the first floor via email as I don't use elevators - this request didn't seem to have reached the front dest although they did give me a room accessible via stairs. Unfortunately this was a disappointing stay.
The TV remote did not work and could not cast for apple.
Room was filthy, bathroom not cleaned for the second day and bed not made properly
no bathrobes.
very dark.
Great location, lovely decor (a bit dark). Happily organised a vegetarian meal when the one of the menu ran out.
Understaffed and ran out of ingredients. The limited staff had significant impact on enjoyment of stay.
The bed was extremely comfortable. Breakfast was great. Hotel is very modern and chique, with cozy rooms. Easy to access the hotel and close to Canberra Central.
There were a few things which irked me about this hotel; The aircon kept reverting to 25c (kept flashing that it needed maintenance), and rubbish in the room had not been cleaned out properly - Bins weren't emptied and empty bottles were sitting on the bench when I first arrived into the room. Shower needed a deeper clean, too.
Everything, staff ,room, bar and food
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