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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Sauna
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Beachfront
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Outdoor pool - seasonal
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Kid meals
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Plunge pool
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Emergency cord in bathroom
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Indoor pool - seasonal
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Outdoor furniture
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Wine/champagne
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Fruits
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Pet bowls
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Steam room
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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24-hour security
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Views
Located on the picturesque Sandbanks Peninsula, Haven Hotel offers elegant rooms with modern amenities and breathtaking views of Poole Bay. The bright bedrooms feature satellite TV, tea/coffee facilities, and private bathrooms, with some rooms overlooking the Purbeck Hills or Brownsea Island.
Exquisite Dining Experience
Indulge in a culinary delight at The Point restaurant, led by renowned Head Chef Mark Nagle. Enjoy a menu showcasing locally sourced and sustainable ingredients. After dinner, unwind at the stylish lounge bar and savor a selection of beverages.
Convenient Location and Free WiFi
Conveniently situated just a short drive from Poole Ferry Terminal, Haven Hotel provides easy access to the Channel Islands. Stay connected with complimentary WiFi while exploring the nearby Sandbanks Beach.
Experience luxury and comfort at Haven Hotel - book your stay now for an unforgettable seaside getaway.
Please note that some noise may be experienced in the rooms on weekends.
Please note that there is no elevator access to some sections of the third floor.
When booking more than 6 rooms, a GBP 50 nonrefundable charge per room is required.Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
Swimming pool: Closed from Sun, Oct 11, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
Location
Guest Reviews
The location is excellent.
The building is old and needs renovation the breakfast was not various.
Location
Bathroom was in need of a bit of maintenance ie the bath panel was coming away from bath,and the pressure from the shower was pathetic.
Great location if you want to be close to the beach with plenty of car parking.
The property is outdated, the standard double room only has a small double bed - not big enough to fit two adults. There is no air con in the room. The staff were rude and unhelpful when asking for assistance. The food choices for breakfast were poor and inedible. This hotel is overpriced, if I hadn’t have paid so much, I may have felt easier at the low standards. It just doesn’t reflect the higher room rates.
The staff at the Haven hotel are just amazing. They go beyond to make you feel comfortable. It is a 4-star hotel, but their customer service is that of a luxury hotel.
Rooms are spacious, but not all of them have air conditioning.
Location friendly reception staff
The Haven hotel is an old building but very tastefuly decorated inside. Modern architecture.
The key pad to go for a swim in there pool a bit temperamental .
The breakfast was good. There was a good variety of food.
The staff were disorganised and did not seem to restock items. Unfortunately, the staff did not seem to understand what one wanted . I think - that language barrier was a bit of an issue.
Geographically fantastic position
It needs some upgrading but I realise it’s difficult to invest in
The hotel when you are trying to make a profit with your customers
The location
The breakfast was poor . The lack of service .
They need to do some renovations . Not enough loungers round the pool.
Warm outdoor pool
Felt a bit tired
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