EPIC SANA Lisboa Hotel

Hotels
•
SANA Hotels
9.3 (4099 reviews)
Av. Engenheiro Duarte Pacheco, 15 , Lisbon , PT
+351 21 159 7300

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Great location
Delicious food
Cons:
Cleanliness issues
High prices for parking and services

Categories

Cleanliness
8.44
Some reviews mentioned cleanliness issues such as worn towels and maintenance problems.
Service
9.91
Multiple reviews highlighted friendly and attentive staff, often providing excellent service.
Location
9.45
The hotel is conveniently located near metro and bus stations, as well as shopping areas.
Room Quality
9.4
Rooms are described as spacious and comfortable, though some reviews noted wear and tear.
Amenities
9.43
Amenities like the gym, spa, and swimming pool received positive mentions in several reviews.
Value for Money
8.39
Prices were considered somewhat high relative to the quality of services and amenities.
Food and Beverage
9.44
Breakfast and dining options were positively reviewed, with good quality food highlighted.
Overall Experience
9.91
General sentiment was very positive, with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:55

Property Description

Luxurious Accommodations and Dining Experience
The EPIC SANA Lisboa Hotel offers elegant rooms and suites with stunning city views, complemented by the award-winning restaurant Flor-De-Lis, serving a coveted brunch experience.

Spectacular Rooftop and Event Facilities
Guests can enjoy the urban Lounge Terrace & Bar Scale for afternoon tea, and the breathtaking rooftop bar Upscale with an infinity pool lounge. The hotel also boasts an impressive 2,229 square meter Congress and Event Center for all types of meetings and events.

Wellness Oasis and Convenient Location
Enhancing guest experience is the SAYANNA WELLNESS & SPA, a 1,700 square meter urban retreat with various treatment rooms, lap pool, fitness center, and more. With proximity to key attractions and the airport, EPIC SANA Lisboa Hotel promises a memorable stay. Book now for an unforgettable experience!

Important information:

Access to the SPA: The minimum age for access to the spa facilities is 16 years old.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

9.3
Based on 4099 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.91
A
Ana Paula • solo_traveller • br
8
2026-10-13 • via Nuitee
T
TATIANA • solo_traveller • ao
10
Very comfortable and pleasant stay!
Pros:

The facilities in general. Room, Spa, gym and restaurant, all good

Cons:

Nothing.

2026-10-13 • via Nuitee
J
Jose Maria • family_with_children • es
10
Perfecto!!!
Pros:

Hotel maravilloso, todo genial. la habitación fantástica y el desayuno increíble

2026-10-13 • via Nuitee
C
Claudia • couple • br
10
Pros:

Café da manhã excelente

2026-10-12 • via Nuitee
I
Isa Minello • solo_traveller • ch
9
Pros:

Accueil et service

Cons:

RAS

2026-10-12 • via Nuitee
K
katiebella • couple • gb
10
Second stay at this top notch hotel.
Pros:

Roof top pool wonderful, view wonderful and bar and staff spot on
Our room was big clean and comfortable with a HUGE bed.
Bathroom super clean and good shower.
Maid service excellent
Breakfast was impressive and had lots of choice.

Cons:

nothing

2026-10-12 • via Nuitee
A
ASHOK kumar • couple • in
8
Good stay food can be improved
Pros:

Location

Cons:

All okay

2026-10-12 • via Nuitee
C
Christian • solo_traveller • ch
8
Pros:

Hôtel très agréable, la chambre spacieuse et bien équipée, la situation parfaite.
Le seul point à vraiment améliorer est le restaurant. Malgré un personnel sympsthique, le service est lent, l'organisation au niveau des serveurs est à revoir, les connaissances de base du métier ne sont pas maîtrisées, ce qui est surprenant pour un établissement 5*.

2026-10-12 • via Nuitee
P
Paulo • couple • pt
10
2026-10-12 • via Nuitee
A
André • couple • ch
10
Il s’est passé de manière excellente
Pros:

Tout

Cons:

Rien

2026-10-11 • via Nuitee
S
Starus • solo_traveller • pl
8
2026-10-11 • via Nuitee
G
Grace • couple • gb
10
Really great hotel and great service
Pros:

The room, the pool and spa facilities!

2026-10-11 • via Nuitee
C
Cristina • couple • pt
8
Excelente!
Pros:

Foi tudo incrível! As instalações eram excelentes e não tenho absolutamente nada a apontar. Foi tudo muito bom!

Cons:

A estadia foi muito boa em todos os aspetos, sempre ao mais alto nível. A única coisa que notei, embora não seja nada de grave, foi uma situação pontual com o chuveiro, que tinha de ser segurado com a mão, porque não se mantinha no lugar. Acredito que fosse apenas um problema técnico com o suporte do chuveiro.

2026-10-11 • via Nuitee
S
Stefano • solo_traveller • ch
10
2026-10-10 • via Nuitee
D
Diogo • solo_traveller • pt
10
2026-10-08 • via Nuitee
R
Romana • solo_traveller • si
10
2026-10-08 • via Nuitee
E
Elle • couple • gb
10
Pros:

Extremely clean, attentive and helpful staff, great facilities

2026-10-08 • via Nuitee
M
Martin • couple • de
10
Pros:

Sehr aufmerksames Personal, tolles Frühstück, die rooftop Bar mit Pool am Nachmittag

2026-10-08 • via Nuitee
E
Erich • couple • ch
10
Super gerne wieder
Pros:

Sehr schöne Zimmer. Ausgezeichnetes Morgenbuffet.Schöner Aussenbereich zum Essen oder einfach einen Drink zu nehmen. Poolanlage auf dem Dach mit schöner Aussicht

Cons:

Die Teppiche im Gang und in den Zimmern.

2026-10-07 • via Nuitee
A
Arbresha • couple • ch
9
Schöner Aufenthalt
Pros:

Sehr sauber, toller Pool und Liegen auf dem Dach. Grosse Zimmer.

Cons:

Keine Sonnenschirme am Pool. Frühstück habe ich mehr erwartet (Frische Eierzubereitung).

2026-10-07 • via Nuitee