EPIC SANA Lisboa Hotel

Hotels
•
SANA Hotels
9.3 (3819 reviews)
Av. Engenheiro Duarte Pacheco, 15 , Lisbon , pt

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Great location
Delicious food
Cons:
Cleanliness issues
High prices for parking and services

Categories

Cleanliness
8.44
Some reviews mentioned cleanliness issues such as worn towels and maintenance problems.
Service
9.91
Multiple reviews highlighted friendly and attentive staff, often providing excellent service.
Location
9.45
The hotel is conveniently located near metro and bus stations, as well as shopping areas.
Room Quality
9.4
Rooms are described as spacious and comfortable, though some reviews noted wear and tear.
Amenities
9.43
Amenities like the gym, spa, and swimming pool received positive mentions in several reviews.
Value for Money
8.39
Prices were considered somewhat high relative to the quality of services and amenities.
Food and Beverage
9.44
Breakfast and dining options were positively reviewed, with good quality food highlighted.
Overall Experience
9.91
General sentiment was very positive, with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:55

Property Description

Luxurious Accommodations and Dining Experience
The EPIC SANA Lisboa Hotel offers elegant rooms and suites with stunning city views, complemented by the award-winning restaurant Flor-De-Lis, serving a coveted brunch experience.

Spectacular Rooftop and Event Facilities
Guests can enjoy the urban Lounge Terrace & Bar Scale for afternoon tea, and the breathtaking rooftop bar Upscale with an infinity pool lounge. The hotel also boasts an impressive 2,229 square meter Congress and Event Center for all types of meetings and events.

Wellness Oasis and Convenient Location
Enhancing guest experience is the SAYANNA WELLNESS & SPA, a 1,700 square meter urban retreat with various treatment rooms, lap pool, fitness center, and more. With proximity to key attractions and the airport, EPIC SANA Lisboa Hotel promises a memorable stay. Book now for an unforgettable experience!

Important information:

Access to the SPA: The minimum age for access to the spa facilities is 16 years old.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 3819 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.91
Y
yi • couple • ae
10
2026-06-19 • via Nuitee
K
Kota • solo_traveller • jp
10
2026-06-18 • via Nuitee
L
Luis • family_with_children • lu
10
A great stay.
Pros:

We love this hotel, we repeat it and recommend it.
The staff is always kind and attentive, location is top for visiting the city.
The breakfast is worth all stars. The rooftop pool area is an experience in itself.

Cons:

Unfortunately on the street side there is noise from traffic during the night.

2026-06-18 • via Nuitee
B
Brunna • couple • pt
10
Ótima, confortável e prática acomodação. Resolve a vida.
Pros:

O hotel tem um belíssimo spa totalmente incluído e sem complicação para usar ! Café da manhã completíssimo e funcionários muito queridos. O pedro que fica lá fora é muito simpático. A recepcionista Mafalda foi muito eficiente e querida. As Sras do café da manhã também!!

Cons:

Se pudesse melhorar uma coisa seria não estar em uma avenida tão grande e aberta em que fica difícil
Fazer um passeio mas não prejudica.

2026-06-18 • via Nuitee
S
Sarah • couple • pt
10
Our go to stay when visiting Lisbon
Pros:

Good rooms, great location and friendly staff. Breakfast is great, Lots of options.

2026-06-16 • via Nuitee
F
Felipe • extended_group • br
10
2026-06-16 • via Nuitee
R
Robert • extended_group • ie
9
Surpassed all expectations and worth the money. Would definitely return .
Pros:

Lovely hotel, friendly and helpful staff. Very clean.

Cons:

Menu at pool bar could be better.

2026-06-16 • via Nuitee
A
Aoife • solo_traveller • ie
10
2026-06-16 • via Nuitee
O
Oskars • family_with_children • lv
10
Izcili. Nevainojami.
Pros:

Viss patika. Izcila viesnīca. Šo vietu ieteiktu visiem. Tas ir tā vērts.

Cons:

Viss patika.

2026-06-15 • via Nuitee
M
Matteo • solo_traveller • it
9
2026-06-14 • via Nuitee
I
Ily • solo_traveller • be
9
2026-06-14 • via Nuitee
S
Steven • couple • gb
9
Great base to explore Lisbon
Pros:

Fantastic breakfast, great location, quiet and easy access to city centre

2026-06-13 • via Nuitee
V
Vera • solo_traveller • pt
10
Pros:

O melhor pequeno almoço que já alguma vez experienciei de todos os hotéis onde fiquei.

2026-06-12 • via Nuitee
A
Armindo • solo_traveller • cv
9
2026-06-12 • via Nuitee
M
Michel • couple • ca
9
Pros:

Great service and clean

Cons:

Meals expensive mostly for lunch and drinks

2026-06-12 • via Nuitee
R
Robert • couple • de
10
Schöner relaxter Aufenthalt
Pros:

Ein wunderschönes Hotel mit einem tollen Pool auf dem Dach und einen gigantischen Ausblick über die Dächer von Lissabon und dem Tejo.
Alle Mitarbeiter sind super freundlich und zuvorkommend.
Das Frühstück ist gigantisch absolut WOW und 3x EXCELETE….es gibt ALLES …und wir augenblicklich wieder nachgelegt wenn etwas zur Neige geht ….Top Führung
Wir Kommen garantiert wieder

Cons:

Gibt es absolut nichts

2026-06-12 • via Nuitee
A
Araildes • solo_traveller • ao
8
2026-06-12 • via Nuitee
C
Cheikh Amadu Bamba • couple • gw
10
Agréable
Pros:

Le décor

Cons:

Le restaurant intérieur ne fonctionne que pour le petit déjeuner

2026-06-11 • via Nuitee
E
Emilie • family_with_children • fr
10
Un Super séjour
Pros:

Les petites attention tous les jours dans la chambre. La gentillesse du personnel . Le confort des chambres

2026-06-11 • via Nuitee
F
Flavia • extended_group • br
10
2026-06-11 • via Nuitee