EPIC SANA Lisboa Hotel

Hotels
•
SANA Hotels
9.3 (4099 reviews)
Av. Engenheiro Duarte Pacheco, 15 , Lisbon , PT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Great location
Delicious food
Cons:
Cleanliness issues
High prices for parking and services

Categories

Cleanliness
8.44
Some reviews mentioned cleanliness issues such as worn towels and maintenance problems.
Service
9.91
Multiple reviews highlighted friendly and attentive staff, often providing excellent service.
Location
9.45
The hotel is conveniently located near metro and bus stations, as well as shopping areas.
Room Quality
9.4
Rooms are described as spacious and comfortable, though some reviews noted wear and tear.
Amenities
9.43
Amenities like the gym, spa, and swimming pool received positive mentions in several reviews.
Value for Money
8.39
Prices were considered somewhat high relative to the quality of services and amenities.
Food and Beverage
9.44
Breakfast and dining options were positively reviewed, with good quality food highlighted.
Overall Experience
9.91
General sentiment was very positive, with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:55

Property Description

Luxurious Accommodations and Dining Experience
The EPIC SANA Lisboa Hotel offers elegant rooms and suites with stunning city views, complemented by the award-winning restaurant Flor-De-Lis, serving a coveted brunch experience.

Spectacular Rooftop and Event Facilities
Guests can enjoy the urban Lounge Terrace & Bar Scale for afternoon tea, and the breathtaking rooftop bar Upscale with an infinity pool lounge. The hotel also boasts an impressive 2,229 square meter Congress and Event Center for all types of meetings and events.

Wellness Oasis and Convenient Location
Enhancing guest experience is the SAYANNA WELLNESS & SPA, a 1,700 square meter urban retreat with various treatment rooms, lap pool, fitness center, and more. With proximity to key attractions and the airport, EPIC SANA Lisboa Hotel promises a memorable stay. Book now for an unforgettable experience!

Important information:

Access to the SPA: The minimum age for access to the spa facilities is 16 years old.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

9.3
Based on 4099 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.91
Z
Zsolt • family_with_children • hu
9
Pros:

a személyzet kimagasloan kedves es profi volt!

2026-10-31 • via Nuitee
R
Raphael • couple • fr
10
2026-10-29 • via Nuitee
S
Sabry • family_with_children • fr
10
Pros:

Propreté de l'hôtel, disponibilité du personnel, restaurant et petit déjeuner avec SPA et piscine.

2026-10-29 • via Nuitee
R
Ricardo • solo_traveller • pt
10
2026-10-28 • via Nuitee
N
Novakovic • couple • gb
10
2026-10-28 • via Nuitee
A
amr • couple • eg
10
Pros:

The staff are amazing

Cons:

The gym needs more attention

2026-10-27 • via Nuitee
H
Henrique • couple • br
10
Pros:

Atendimentos dos funcionários excelente e instalações ótimas! Restaurante e área de spa sensacional, recomendamos!

2026-10-27 • via Nuitee
J
Jamiu Oluwatobi • family_with_children • ng
10
Pros:

Nice view👍

2026-10-26 • via Nuitee
S
Simen • couple • no
10
2026-10-26 • via Nuitee
N
N'Goné • couple • fr
8
2026-10-26 • via Nuitee
P
Paulo • couple • pt
10
Fantástica
Pros:

Tudo!

2026-10-26 • via Nuitee
Z
Zainab • solo_traveller • gb
10
Pros:

Every thing!

2026-10-26 • via Nuitee
C
Carlos • couple • pt
10
Fabuloso como sempre
Pros:

Tudo

Cons:

N/A

2026-10-26 • via Nuitee
Z
zeferino • couple • pt
9
sem stress
Pros:

muito bom, pedi também para a minha esposa no quarto e foi 5*

Cons:

o som no quarto/ televisão não consegui regular,

2026-10-26 • via Nuitee
D
Daniel • couple • pt
10
An ideal weekend stay in Lisboa
Pros:

As always, super comfortable and great service. The pool and spa are amazing and the breakfast even better than last time. A special mention must go to Anibal (serving us at breakfast) who was so friendly, helpful and professional and made the experience even better.

Cons:

I would suggest bigger robes for the pool - the one I had didn't fit and so I had to use a towel.

2026-10-26 • via Nuitee
M
manuel candido • couple • pt
6
Agradável
Pros:

serviço e pequeno almoço de qualidade
localização aceitável, para quem se desloca caminhando é cansativa
funcionários simpáticos
houve a necessidade de trocar a pilha da fechadura do quarto que foi trocada com eficiência e prontidão

Cons:

Não gostei do cheiro de fundo do quarto
A televisão nunca funcionou bem, com interrupções sistemáticas

2026-10-25 • via Nuitee
N
Natacha • family_with_children • fr
9
très bien
Pros:

infrastructures rooftop piscine spa salle de sport petit déj

Cons:

bruit car chambre sur la rue

2026-10-25 • via Nuitee
H
Heidi • couple • ca
10
Over all excellent stay. We booked it again for 3 nights st at the tail end of the trip.
Pros:

This of top pool and great bar staff. Wonderful buffet breakfast.

Cons:

Room needs a few touch ups

2026-10-25 • via Nuitee
J
Justin • family_with_children • au
8
2026-10-25 • via Nuitee
M
MUCIO • couple • br
10
Maravilhosa
Pros:

Sempre me hospedo lá, e gosto muito

Cons:

Perfeito

2026-10-25 • via Nuitee