Aria Boutique Hotel & Spa

Stayed at the hotel with a friend for 3 nights before a tour of Nepal and had a lovely stay.

The Location/General Hotel Layout
The location of the hotel was ideal and on a side street just off the main road in Thamel. Whilst the decoration of the hotel is not to everyone’s taste (and quite chintzy) we found it to be cosy, comfortable and clean and found the quirkiness endearing.

Room
The room was bright, clean and comfortable with little quirks such as a stuffed toy tiger on the bed (cute touch!) and funny signs that could be put on the door. The mini-bar (whilst more expensive than shops outside) was extremely cheap by U.K. standards and so we also utilised this. I’m a deep sleeper so did not hear any outside night although my friend (a light sleeper) did say there was some traffic noise but not too much.

Staff
All staff we came across were extremely helpful with reception especially being extremely pleasant and helpful (every time we passed they waved and said hello regardless of what time day or night!)

Breakfast
We were able to have breakfast very early if we wished which was ideal if we had to set off early that date. We just advised the receptionist the night before. Breakfast was also a good selection with a variety of options.

Generally
For the price we paid we found the hotel to be great in terms of location, value and comfort and would recommend this hotel to any visitor to Kathmandu looking for a well located, clean and reasonably priced stay. Whilst not somewhere to spend all day, we only used it as a base to sleep, wash etc and found it great.

Mr.Upendra Nepali,he made our stay so comfortable ,that we didn't lack anything during our stay.he is really a service person for us.i am sure he does same thing to every guest that Aria Boutique Hotel & Spa.
after arrival,we mate Him,Mr.Upendra Nepali,he did our entire service to us.he even took good care of our son who is 6 years old.
on the last date of our stay,our son had a birthday,so we had informed him to arranged the cake.
his service style is very comfortable and convening.he bought a small cake ,and said "it's from my side for the little boy".i have been in Europeans countries,america,perhaps never received such a service .
he spend his own money to buy a cakes for my son.really impressed,brilliant service.
really gifted service man.he even spoke about the Four Season,s up coming properties just near Aria Boutique Hotel,royal penguin Boutique Hotel,Jurassic park villas in pokhara, kailash money exchange and the tours and travels.
i would like to thank Mr.Upendra Nepali for the grate service during our stay.we were totally happy and satisfied with his service team,without any hesitation he fulfilled all our requirements during our stay.
all those whoever stays at this hotel,must meet Upendra Nepal.
once again thank you for the birthday celebration of my son.we will be back on 2021,

Friendley staff. Big room. Good bed. Great location, not to noisy but central. 100% satisfaction. Next time I visit I will go for this Hotel again. Workout area with all basic stuff. Thank you for a great visit.

We chose the penthouse, because I felt like a penthouse would be good. It wasn’t. We flew late at night from the US only to learn that the penthouse was on the 5th floor and they didn’t have an elevator. This made it impossible to stop by quickly at the hotel to get a hat or quickly change a shirt. We didn’t stay. We left the same night and went and stayed at their sister property with an elevator. From what I could see, the penthouse terrace was nice but I wasn’t about to do stairs the whole time.

The room is clean, spacious and nicely decorated. They provide warm blanket and soft pillow. Hot water wasn't always available. Was able to take a bath with warm water at night but had to wait until the morning to get the hot water again. Rooftop terrace was small but cozy and quiet.

Good customer service. Internet issues and only warm water.

.The staff was very helpful and hospitable. They were accommodating at every request we made.

A cozy and neat hotel. Clean and tidy, and a lot quieter than the hotels I stayed before in Kathmandu. Friendly staff, with a warm atmosphere, a very nice boutique hotel. It's not exactly on the main streets in the city centre, but just a couple of minutes more of a walk, definitely worth the extra steps.

Every thing was fine except the non availability of lift. I am a 70 years old senior citizen and given a room on 4th floor. I had to jump 64 stairs to reach in room. It was difficult to go second time in room in day

I can’t figure out the target clientele for this place. Nouveau riche Chinese? Over the hill Russian oligarchs maybe? It’s weird and tawdry. Good luck waiting on that hot water. Service is attentive and pleasant but that’s about all this place has to offer. They have two locations and you can’t tell which one your booked in till you show up at the hotel. Be prepared to walk “only one minute” to the other location . . . place called The Royal Penguin🙄. There are better choices in Thamel at this price point.

i am delighted to write this reviews about this hotel,which is in 5* level,service wise,food wise,rood wise.extremely happy to know that such a boutique hotel is available in Nepal.
Mr.Nepali who made our stay such a good ,that we won,t forget ,his service styles is so convincing ,that he seems to have a good experience to deal with the guest.
his ability shows that the own must be happy to have such a personality in f & b department.
we had lunch,dinner,and beverage too.it's really good and best one with the pricing,and everything they provided us.

Aria Boutique Hotel is suited for those who enjoy the buzz of touristy activities. Lots of shopping around.

The staff are very friendly, everyone.

Good spread of breakfast choices.

However, the room facilities were poorly maintained. Broken wardrobe and drawer. Cracked shower head. Shower pressure is good but it took a long time to heat up the water, hence, inadvertently waste water.

I liked the location. I stayed nine days. The hotel was walking distance to Durban Square and other local temples. The room rate was very good and the breakfast and overall service were excellent. The room and bath were clean and adequate. Both needed a lot of minor repairs...broken dresser drawer handles and quite a bit of caulking in the bathroom. There wasn’t an elevator and my room was on the 4th floor. But if you’re in Nepal you should be able to handle a few extra flights of stairs a couple of times a day.

close to the street , walking distance to the restourants, ATM etc.

The rooms are comfortable, and everyone who works here is extremely kind. The location is very convenient as well with plenty of shopping and dining options located on the same street. Room service and dining at the hotel restaurant are decent.

However, the property is no where as modern as the pictures might indicate. The interior desperately needs to be remodeled, and the plumbing needs to be upgraded. Also, there is no elevator, so beware if you get upgraded to the pent house. We almost moved to a chain hotel after checking in here, but decided to stay on.

Overall, this is an average budget hotel option though.

The hotel is well located in Thamel, but we're not happy with our stay, due the room. First day we have room service, we order 3 dish, and one came wrong, steak sandwich without steak!!!!!! Let's talk about room, for 4 nights is unable to switch off the day light, so impossible sleep with off light!!!!! Pressure of water is almost nothing and hot water in the first three days was very short, lucky if u can have a decent shower. We pass one day without ac , we think was about the electric problem during the rain. But when back still the same, so they suggest to transfer in another room at least for one night, and the room I think was the smallest one of the hotel, when we book for a suite. After in the night time fix the problem were allowed to back in our room!!!! The day after key not working , just image climb until 5th floor and your key is not working!!!! We asking for three days to talk with a manager, but apparently no manager because nobody come, and this point is really the worst one!!!! We will never choose from this brand!!!

After our trekking we have 7 days free in Kathmandu. It was great to enjoy this time in this hotel: great an confortable room, every day cleaning the room (most hotels in Nepal don't fo it), small gym sauna, very kind staff ... I highly recommend it!!!

Aria Boutique and Spa hotel is ideally located in midst of Kathmandu's tourist havenThamel, yet in a small and quiet side street just a tiny bit away from the usual noise of a bustling environment. The hotel staff is exceptional, super friendly and goes beyond anything we've ever experienced before, like allowing to enjoy breakfast all around the clock, excellent cappuccino included and served in the room, the sauna can also be used at any time, the rooms have great views and are equipped with all necessary amenities including hair dryer and bathtub. The multi-colors adaptable room lighting on top, below bed and from all sides is also fun to use, and having large stuffed flurry toys to greet us on entering the room was giving the place an additional warm touch. Our fluffy toy was a deer, that was always nice to look at.. Great ideas to make a stay feel homely and pleasant. Thanks to everyone at Aria Boutique and Spa Hotel, you gave us a pleasant surprise. We'd recommend this place, this is a great way to stay at Thamel, which felt like the best place to stay in Kathmandu surrounded by friendly people and all the beautiful, colorful shops and delicious foods, everything just in short walking distance.

There was room service a a decent room for massages.

Attentive and pleasing support staff particularly F & B services. Breakfast was very well made and catered. The facility had irritable issues upon check-in - no shower curtain and hot water kettle to begin with and it took some reminders. The Deluxe room was smaller than standard with not much space to move around. Make-shift Concierge services were ordinary. The SPA has a sauna but no steam