Hotel Derby

Hotels
8.8 (493 reviews)
Bahnhofstrasse 22 , Zermatt , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Good breakfast choices
Cons:
Small room size
Old carpet
Limited amenities

Categories

Cleanliness
8.78
Rooms were clean and well taken care of.
Service
9.25
Friendly staff and exceptional service were highlighted.
Location
9.29
Central location close to station and attractions.
Room Quality
8.24
Rooms had some issues like small size and outdated carpets.
Amenities
8.77
Basic amenities available, some rooms lack tea/coffee facilities.
Value for Money
8.23
Rooms considered basic and not worth the price.
Food and Beverage
8.78
Breakfast included with various choices, overall positive sentiment.
Overall Experience
9.05
Overall very positive reviews with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:32

Property Description

Central Location and Convenience
The Hotel Derby in Zermatt offers a prime location on the main street, just 50 meters from the train station and the Gornergrat Railway. With the Sunnegga Cable Car a mere 5-minute walk away, convenience is at your doorstep for exploring the stunning surroundings.

Cozy Chalet-Style Rooms and Modern Apartments
Experience the charm of chalet-style rooms in the main building, while the Residence Bellevue boasts modern renovations. Each unit includes essential amenities like a minibar, safety deposit box, and private bathroom. Additionally, apartments with fully equipped kitchens are available for a comfortable stay.

Dining Excellence and Discounts
Indulge in Italian and international cuisine at the on-site restaurant with a terrace, offering delectable flambé dishes. As a bonus, hotel guests enjoy a generous 15% discount at the restaurant, enhancing your dining experience.

Ready to experience the perfect blend of comfort and convenience at Hotel Derby? Book now for an unforgettable stay in Zermatt!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 493 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.05
B
Bongard • solo_traveller • ch
8
2026-02-10 • via Nuitee
E
Eleonora • couple • ch
7
Bel soggiorno nel centro di Zermatt!
Pros:

La struttura è in una posizione comodissima e molto centrale, soprattutto arrivando dalla stazione. Eravamo nello stabile dietro separato dalla struttura: molto tranquillo e non abbiamo sentito nessun rumore.
La signora alla reception molto simpatica ed accogliente, colazione buona!

Cons:

Moquette non il massimo, stanza parecchio calda.

2026-01-31 • via Nuitee
S
Sébastian • extended_group • ch
8
2026-01-30 • via Nuitee
F
Fredrik • couple • se
6
2026-01-30 • via Nuitee
C
Cornelia M Erasmus • family_with_children • za
8
2026-01-28 • via Nuitee
G
Gabriela • couple • us
10
2026-01-27 • via Nuitee
T
Toni • solo_traveller • ch
10
Sehr schönes Zimmer an bester Lage.
Pros:

Sehr schönes, neu renoviertes Zimmer an super Lage, inkl. Balkon.

Cons:

Das Frühstück war sehr gut - schade, dass das Rührei nicht warm gehalten wird.

2026-01-23 • via Nuitee
G
Gotomix • couple • tw
9
2026-01-20 • via Nuitee
J
Jun Hui Shaun • couple • sg
7
Pros:

Location was great. Staff were friendly.

Cons:

Lack of kettle.

2026-01-19 • via Nuitee
M
Meng Yi • family_with_children • tw
8
Pros:

鄰近大街，空間大，廚房用品齊全

Cons:

若不用飯店WiFi，各家電信全部收不到信號

2026-01-19 • via Nuitee
D
Darko POPOVIC • family_with_children • rs
9
Good hotel
Pros:

Location

Cons:

Bad to soft

2026-01-18 • via Nuitee
C
Carlos • family_with_children • mx
10
Estancia de ensueño
Pros:

* Ubicación perfecta
* Habitaciones muy comodas

Cons:

El agua caliente le fallaba

2026-01-17 • via Nuitee
J
Juan • couple • ch
7
Pros:

Location et Staff

Cons:

Le chauffage était trop chaud

2026-01-16 • via Nuitee
J
Juan Ignacio • family_with_children • ar
10
No duden en elegirlo
Pros:

Buen desayuno, excelente ubicación y atención. Volveria

Cons:

La recepción necesita una renovación

2026-01-15 • via Nuitee
P
Pamela • couple • ch
10
Pros:

decorazioni e interni del hotel, servizio, pulizia, il ristorante ottimo. La posizione è molto comoda, vicino alla stazione e al centro. Non trovo nulla da ridire su questo Hotel. Top

2026-01-15 • via Nuitee
J
Jonathan • extended_group • mt
9
Pros:

Good breakfast, central location and comfortable room

2026-01-13 • via Nuitee
V
Vagelis • couple • gr
9
2026-01-09 • via Nuitee
A
Amanda • couple • us
10
Pros:

This was my favorite hotel of the trip. Spacious, cute balcony, decor was so cozy. I WILL 100% stay again in this hotel when I go back to zermatt. I would highly recommend. Walking distance to everything. The train to the slopes is right there.

Cons:

Breakfast was ok, only one server and a few things ran out quick. Pretty packed.

2026-01-08 • via Nuitee
S
simona • family_with_children • it
9
2026-01-06 • via Nuitee
K
Kazzapeaky • family_with_children • gb
9
Great stay in perfect loaction.
Pros:

Friendly and helpful staff. Great convenient location, next to shops, 5 minute walk from train station. near to mountain cable car and local ice rink. Comfortable beds in clean rooms. (we had 3). Would recommend.

Cons:

Breakfast choices limited.

2026-01-05 • via Nuitee