Hotel Derby

Hotels
8.8 (510 reviews)
Bahnhofstrasse 22 , Zermatt , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Good breakfast choices
Cons:
Small room size
Old carpet
Limited amenities

Categories

Cleanliness
8.78
Rooms were clean and well taken care of.
Service
9.25
Friendly staff and exceptional service were highlighted.
Location
9.29
Central location close to station and attractions.
Room Quality
8.24
Rooms had some issues like small size and outdated carpets.
Amenities
8.77
Basic amenities available, some rooms lack tea/coffee facilities.
Value for Money
8.23
Rooms considered basic and not worth the price.
Food and Beverage
8.78
Breakfast included with various choices, overall positive sentiment.
Overall Experience
9.05
Overall very positive reviews with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:32

Property Description

Central Location and Convenience
The Hotel Derby in Zermatt offers a prime location on the main street, just 50 meters from the train station and the Gornergrat Railway. With the Sunnegga Cable Car a mere 5-minute walk away, convenience is at your doorstep for exploring the stunning surroundings.

Cozy Chalet-Style Rooms and Modern Apartments
Experience the charm of chalet-style rooms in the main building, while the Residence Bellevue boasts modern renovations. Each unit includes essential amenities like a minibar, safety deposit box, and private bathroom. Additionally, apartments with fully equipped kitchens are available for a comfortable stay.

Dining Excellence and Discounts
Indulge in Italian and international cuisine at the on-site restaurant with a terrace, offering delectable flambé dishes. As a bonus, hotel guests enjoy a generous 15% discount at the restaurant, enhancing your dining experience.

Ready to experience the perfect blend of comfort and convenience at Hotel Derby? Book now for an unforgettable stay in Zermatt!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 510 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.05
B
Barbara • couple • ch
8
Solides und freundliches, zahlbares Hotel in zentraler Lage in Zermatt.
Pros:

Sehr zentrale Lage und trotzdem ruhig im hinteren Wohntrakt. Freundliches Personal. Unerwartetes Upgrade auf ein Studio.

Cons:

Vieles war ok. Aber wir mussten beim Frühstücksbuffet mehrmals nachfragen für Eierbecher, dunkles Brot etc.

2026-04-10 • via Nuitee
H
Helene • extended_group • se
8
2026-04-08 • via Nuitee
T
Tungshan • family_with_children • tw
10
2026-04-07 • via Nuitee
W
Wang • couple • ch
8
2026-04-06 • via Nuitee
A
Anne • extended_group • ch
8
Pros:

Le personnel très accueillant et sympathique et la proposition pour rester manger au restaurant de l’hôtel

Cons:

Le produit de douche

2026-04-05 • via Nuitee
N
Nathalie • couple • br
8
2026-04-02 • via Nuitee
T
Thomas • family_with_children • de
8
Pros:

Die Zimmer Sind super Modern und Toll eingerichtet. Das Frühstück erfüllt seinen Zweck. Die Lage ist zentral und zum Ski Fahren / Gronegrat Bahn super nah!

Cons:

Frühstück. Ist im Pollux besser.

2026-03-31 • via Nuitee
O
olicog • couple • fr
9
Pros:

Emplacement

2026-03-30 • via Nuitee
D
Deborah • couple • gb
4
Reasonable hotel for a single night, bit basic given the cost
Pros:

Very close to train station and staff were really helpful. Breakfast was good.

Cons:

No ability to turn heat down and too noisy to leave window open.

2026-03-25 • via Nuitee
J
Jean-Frédéric • family_with_children • ch
8
2026-03-21 • via Nuitee
D
Dario • couple • ch
9
2026-03-16 • via Nuitee
R
Rolf • couple • ch
7
Wochenende in Zermatt
Pros:

Sehr zentral gelegen

Cons:

Waren im hinteren Teil Bellevue. Sehr ringhörig, altes Zimmer. Preis-Leistungs-Verhältnis unterirdisch.

2026-03-16 • via Nuitee
R
Robert • couple • gb
9
Comfortable Hotel very well located
Pros:

Lovely comfortable rooms that looked newly renovated. The hotel was excellently located just a three minute walk from the main railway station.

Cons:

The rooms might appear a bit small for some people, but for a ski resort, they were fine.

2026-03-13 • via Nuitee
M
Michael • solo_traveller • ch
10
2026-03-12 • via Nuitee
K
Krzysztof • couple • pl
10
A very good choice.
Pros:

Very close to the train station

Cons:

I have no objections.

2026-03-11 • via Nuitee
A
Anja • couple • ch
9
2026-03-11 • via Nuitee
F
Francesco • solo_traveller • ch
5
Kurztripp
Pros:

Standort, Nähe Bahnhof

Cons:

Alt, nicht sauber dementsprechend teuer

2026-03-11 • via Nuitee
A
Angel • family_with_children • es
9
Pros:

la habitacion, pero la recepcion fatal

Cons:

las dimensiones de la recepcion

2026-03-09 • via Nuitee
P
Pierre • solo_traveller • ch
8
Nice location modern rooms right in center of Zermatt for an affordable price for this high end destination
Pros:

Fantastic location in Main Street of Zermatt and 50 meters from train station where you arrive

Cons:

Had diner. 15 discount for hotel guests . Nice gesture. But breakfast ( included in price) was sub par . Very limited choice and cold scrambled eggs.

2026-03-07 • via Nuitee
B
Benazzi • couple • it
8
2026-03-03 • via Nuitee