Smarthotel Tromsø

Hotels
7.7 (6181 reviews)
Vestregata 6 , Tromsø , no

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
High prices

Categories

Cleanliness
6.69
Several comments indicated issues with cleanliness, particularly in the bathrooms.
Service
8.66
Guests consistently praised the friendly and helpful staff.
Location
9.2
The hotel is centrally located, with many attractions within a 5-minute walk.
Room Quality
7.15
Rooms were described as basic but clean; however, size was a common concern among guests.
Amenities
7.68
Basic amenities were available but not particularly impressive; some guests mentioned a lack of wifi.
Value for Money
7.14
Many guests felt price was high given the quality of rooms and services.
Food and Beverage
7.19
Breakfast received mixed reviews; some enjoyed the options, while others found them lacking.
Overall Experience
7.86
Overall, guests had a pleasant experience but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:38

Property Description

Central Location
Located in the heart of Tromsø, just steps away from the bustling Storgata shopping street, Smarthotel Tromsø offers convenience and easy access to the city's attractions.

Comfortable Accommodation
Experience a restful stay in brightly decorated rooms featuring Dux beds, free Wi-Fi, and a flat-screen TV. The private bathrooms with showers ensure a relaxing experience after a day of exploring.

Convenient Amenities
Indulge in light dishes at the lobby shop, take advantage of the ironing service, and enjoy the round-the-clock reception for a hassle-free stay. With key sites like the Hurtigruten Terminal and Polaria Aquarium within walking distance, your Tromsø adventure awaits at Smarthotel.

Book your stay now at Smarthotel Tromsø for a memorable and convenient experience.

Important information:

This is a cash-free hotel.

Please note that for stays over several days our cleaning team will change towels, empty the garbage and refill toilet paper every four days. Do you need extra refill of any of this, this can be collected in the reception.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 6181 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 7.19
Overall Experience: 7.86
A
Alisson • couple • br
8
Pequeno, mas funcional.
Pros:

É funcional, preço justo.

Cons:

Realmente é bem pequeno, se colocar as malas no chão fica até difícil transitar, mas se estiver sozinho principalmente, atende as expectativas, no meu caso, estava com minha esposa, duas pessoas e duas malas, ficávamos nos esbarrando e tropeçando o tempo todo.

2026-04-11 • via Nuitee
A
Almudena • solo_traveller • es
10
2026-04-11 • via Nuitee
A
Antonio • solo_traveller • it
10
Norvegia
Pros:

La posizione ottima in centro , lo staff accogliente e disponibile.

Cons:

La Tv non andava nonostante abbia chiesto più volte di sistemarla.

2026-04-11 • via Nuitee
V
Victoria • solo_traveller • es
8
Pros:

Cerca del centro. Con lo necesario

2026-04-11 • via Nuitee
K
Kirsten • couple • us
8
Fantastic value despite small rooms.
Pros:

Easily walkable and bussable from the airport.

Cons:

Teeny rooms, made repacking after our ski & sail trip a bit tricky but we made due. Lobby downstairs was nice. Friend used it for work after checking out. Breakfast was one of the best we’ve had in Europe. Overall, fantastic value. Weirdly enough, the little rubbish center on our floor was one of my favorite parts of it.

2026-04-11 • via Nuitee
A
Alessio • couple • it
8
2026-04-11 • via Nuitee
K
Kristiane • solo_traveller • no
8
2026-04-10 • via Nuitee
N
Nihat Can Dönmez • family_with_children • tr
7
2026-04-10 • via Nuitee
M
Marcel • solo_traveller • us
8
2026-04-09 • via Nuitee
P
Pamela • solo_traveller • nl
7
2026-04-09 • via Nuitee
B
Bente • solo_traveller • no
6
Pros:

God seng. Lite rom men man skal jo bare sove der.

Cons:

Jeg spiste frokost der, hadde spurt hva det kostet dagen før å de sa det kostet 199 kr. Å da jeg skulle betale dagen etter kostet det 250 kr. Å da spurte jeg hvorfor de sa dagen før at det var billigere. Da sa de at det var dyrere vist jeg bestilte samme dag. Da burde de ha opplyst om det på forhånd. Det er for dårlig av dere.

2026-04-09 • via Nuitee
M
Milena Villani • family_with_children • ar
10
2026-04-09 • via Nuitee
A
alalvarezsala • family_with_children • es
9
Pros:

Gostei da limpeza e da temperatura do quarto.

Cons:

A cama era menos cómoda do normal mas era suficiente

2026-04-09 • via Nuitee
B
Bjørn V • couple • no
8
2026-04-08 • via Nuitee
A
Anca • solo_traveller • xx
9
alt vært som må være på hotel
2026-04-08 • via Nuitee
M
Marie • couple • ch
7
2026-04-08 • via Nuitee
S
Seline • solo_traveller • ch
9
Pros:

Schnell und unkompliziert, freundliches Personal, sauber und einfach

2026-04-08 • via Nuitee
F
Florin-Constantin • solo_traveller • ro
9
2026-04-08 • via Nuitee
Z
Zsombor • family_with_children • hu
9
2026-04-08 • via Nuitee
L
Leonhard • family_with_children • at
9
2026-04-07 • via Nuitee