Smarthotel Tromsø

Hotels
7.7 (6314 reviews)
Vestregata 6 , Tromsø , no

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
High prices

Categories

Cleanliness
6.69
Several comments indicated issues with cleanliness, particularly in the bathrooms.
Service
8.66
Guests consistently praised the friendly and helpful staff.
Location
9.2
The hotel is centrally located, with many attractions within a 5-minute walk.
Room Quality
7.15
Rooms were described as basic but clean; however, size was a common concern among guests.
Amenities
7.68
Basic amenities were available but not particularly impressive; some guests mentioned a lack of wifi.
Value for Money
7.14
Many guests felt price was high given the quality of rooms and services.
Food and Beverage
7.19
Breakfast received mixed reviews; some enjoyed the options, while others found them lacking.
Overall Experience
7.86
Overall, guests had a pleasant experience but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:38

Property Description

Central Location
Located in the heart of Tromsø, just steps away from the bustling Storgata shopping street, Smarthotel Tromsø offers convenience and easy access to the city's attractions.

Comfortable Accommodation
Experience a restful stay in brightly decorated rooms featuring Dux beds, free Wi-Fi, and a flat-screen TV. The private bathrooms with showers ensure a relaxing experience after a day of exploring.

Convenient Amenities
Indulge in light dishes at the lobby shop, take advantage of the ironing service, and enjoy the round-the-clock reception for a hassle-free stay. With key sites like the Hurtigruten Terminal and Polaria Aquarium within walking distance, your Tromsø adventure awaits at Smarthotel.

Book your stay now at Smarthotel Tromsø for a memorable and convenient experience.

Important information:

This is a cash-free hotel.

Please note that for stays over several days our cleaning team will change towels, empty the garbage and refill toilet paper every four days. Do you need extra refill of any of this, this can be collected in the reception.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 6314 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 7.19
Overall Experience: 7.86
L
Linda • family_with_children • no
8
2026-05-30 • via Nuitee
B
Benjaminsen • couple • no
6
Pros:

Billig og sentralt

Cons:

Ok for to men trangt

2026-05-30 • via Nuitee
T
Tobias • solo_traveller • de
8
Pros:

Gute Lage, mitten im Zentrum. Hotel hatte alles was man brauchte. Tolles Frühstück 😋😋

2026-05-29 • via Nuitee
A
Adriana • solo_traveller • no
10
2026-05-28 • via Nuitee
L
Liudmyla • solo_traveller • ua
7
Pros:

Hotellet har et rom for oppbevaring av stor bagasje. Etter utsjekking kunne vi la bagasjen ligge igjen en stund på dette rommet.

Cons:

Det er svært lite plass til to personer på rommet.

2026-05-28 • via Nuitee
K
Kristin • couple • no
9
2026-05-27 • via Nuitee
H
Harald • solo_traveller • no
6
TV fungerte dårlig. Heisen var i ustand
Cons:

- TV fungerte veldig dårlig. Jeg kom inn på appene men de hakket veldig. Fikk i liten grad brukt TV
- Heisen gikk ikke under mitt opphold. Jeg gikk opp og ned 5 etasjer hele helga...

2026-05-26 • via Nuitee
B
Barbora • solo_traveller • cz
8
2026-05-26 • via Nuitee
B
Beda N • couple • us
7
Good
Pros:

Good

Cons:

Weather

2026-05-26 • via Nuitee
B
Brit • extended_group • no
7
2026-05-26 • via Nuitee
O
Olena • solo_traveller • no
10
2026-05-25 • via Nuitee
R
RudyAzhar • solo_traveller • my
9
Pros:

Staff attentiveness and hospitality

Cons:

The only lift in the building is under maintenance

2026-05-25 • via Nuitee
T
Tove • couple • no
4
Pros:

Veldig bra personale , meget hyggelig å hjelpsom.

Cons:

Frokosten, betalte for frokost for 2 stk, men dem klarte ikke å lage mat dem som jobbet i frokostsalen. Så var bare tørre rundstykker og inntørka pålegg. Hadde vi vist dette hadde vi ikke betalt for dette. Meget dårlig .

2026-05-24 • via Nuitee
Y
Yuliia • solo_traveller • no
9
2026-05-24 • via Nuitee
T
Tijelk • solo_traveller • cz
9
2026-05-24 • via Nuitee
S
Sara carstensen • couple • no
8
2026-05-24 • via Nuitee
C
Camilla • solo_traveller • no
7
2026-05-24 • via Nuitee
R
Renathe • solo_traveller • no
4
Pros:

Beliggenheten var flott, hyggelige ansatte

Cons:

Heisen streiket, det var skittent, internettet fungerte veldig dårlig og det var dårlig renhold

2026-05-23 • via Nuitee
O
Ole K. • solo_traveller • de
9
Pros:

Besonders das Buffet ist hervorzuheben: reichhaltig und sehr lecker. Dazu kommt die ausgezeichnete Lage.

2026-05-23 • via Nuitee
B
Brooks • solo_traveller • gb
8
2026-05-21 • via Nuitee