Smarthotel Tromsø

Hotels
7.7 (6003 reviews)
Vestregata 6 , Tromsø , no

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
High prices

Categories

Cleanliness
6.69
Several comments indicated issues with cleanliness, particularly in the bathrooms.
Service
8.66
Guests consistently praised the friendly and helpful staff.
Location
9.2
The hotel is centrally located, with many attractions within a 5-minute walk.
Room Quality
7.15
Rooms were described as basic but clean; however, size was a common concern among guests.
Amenities
7.68
Basic amenities were available but not particularly impressive; some guests mentioned a lack of wifi.
Value for Money
7.14
Many guests felt price was high given the quality of rooms and services.
Food and Beverage
7.19
Breakfast received mixed reviews; some enjoyed the options, while others found them lacking.
Overall Experience
7.86
Overall, guests had a pleasant experience but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:38

Property Description

Central Location
Located in the heart of Tromsø, just steps away from the bustling Storgata shopping street, Smarthotel Tromsø offers convenience and easy access to the city's attractions.

Comfortable Accommodation
Experience a restful stay in brightly decorated rooms featuring Dux beds, free Wi-Fi, and a flat-screen TV. The private bathrooms with showers ensure a relaxing experience after a day of exploring.

Convenient Amenities
Indulge in light dishes at the lobby shop, take advantage of the ironing service, and enjoy the round-the-clock reception for a hassle-free stay. With key sites like the Hurtigruten Terminal and Polaria Aquarium within walking distance, your Tromsø adventure awaits at Smarthotel.

Book your stay now at Smarthotel Tromsø for a memorable and convenient experience.

Important information:

This is a cash-free hotel.

Please note that for stays over several days our cleaning team will change towels, empty the garbage and refill toilet paper every four days. Do you need extra refill of any of this, this can be collected in the reception.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 6003 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 7.19
Overall Experience: 7.86
N
Naomi • solo_traveller • au
10
Smart Hotel is a great option for solo travelers looking for a comfortable and convenient stay in Tromsø (but also price
Pros:

The room was very cozy and perfect for one person, with high ceilings that made the space feel more open. The bed was extremely comfortable and the window setup was great, making the room a really pleasant place to relax. The hotel was also very clean, and the amenities were excellent. One standout feature was the heated bathroom floors, which were amazing during the cold Tromsø winter. The staff were very friendly, and the location was excellent -very close to the city centre, making it easy to walk to shops, restaurants, and attractions.

Cons:

The only real downside was the breakfast buffet, which didn’t have a lot of variety and felt a bit limited compared to what you might expect + the price was a downside. I was expecting a bit more for the price I paid.

2026-03-07 • via Nuitee
A
Alla • solo_traveller • no
4
2026-03-07 • via Nuitee
J
Joakim • couple • no
6
2026-03-07 • via Nuitee
E
Erlend • couple • no
8
2026-03-06 • via Nuitee
M
Max • solo_traveller • at
9
Pros:

Good location. Comfy room. Great water pressure in the shower The receptionists were very pretty

2026-03-06 • via Nuitee
P
Primoz • extended_group • si
8
2026-03-06 • via Nuitee
T
Tove • couple • no
6
Fikk ikke kvittering da den lå på nett men den finner jeg ikke
Pros:

Sentralt

Cons:

1 dyne til 2 personer dårlig tv opplegg ikke vannglass

2026-03-06 • via Nuitee
K
Krisztina • solo_traveller • hu
8
Pros:

Location, right in the city center
Storgata, shops, POI walking distance
Bus stops 2-3 mins walk
Nice breakfast
Helpful staff
Early check in possible

2026-03-05 • via Nuitee
R
Rosemary • solo_traveller • us
7
2026-03-04 • via Nuitee
P
Pipi • couple • au
7
2026-03-04 • via Nuitee
K
Karsten • couple • de
8
Pros:

Klein aber fein!
Die Zimmer sind übersichtlich ausgestattet. Man muss sich im 2-Bett-Zimmer gut abstimmen.
Man hat keinen Schrank und muss Koffer oder Tasche auf dem Boden oder Bett öffnen. Wenn man es vorher weiß, kein Problem! Wer das Zimmer nur zum schlafen braucht wird zufrieden sein.
Wir waren erstaunt, dass wir im Zimmer nichts vom Trubel mitbekommen haben. Wir werden wieder dieses Hotel besuchen!

2026-03-04 • via Nuitee
B
Brauer • couple • no
4
4/10
Pros:

Close ish location to main strip.

Cons:

Not enough room to open 2 suitcases (soft cases). Not enough room for 2 people to get dressed at the same time. Small shower. Small double bed. Fine if we were hobbits. Icy entrance on footpath and icy on the road for Uber pick up/drop off.

2026-03-04 • via Nuitee
V
Veronika • solo_traveller • de
6
Decent, but overpriced
Pros:

centrally located, very small but clean and convenient rooms with good heating, decent internet, friendly staff and easy luggage storage

Cons:

hotel got hacked and sent scam messages over booking.com. in the room, the bedside lamp didn’t work, only one outlet of two was functional, shower door didn’t fully close. cost of stay is too high imo (even when booking months in advance)

2026-03-04 • via Nuitee
L
Lajos • couple • gb
7
Pros:

Great Location. Efficient check in/out. Everythin perfectly clean.

Cons:

The room was a bit small and noisy. The bed was too soft.

2026-03-04 • via Nuitee
J
Justyna • couple • pl
9
Hotelik przy samym centrum, blisko wszystkiego.
Pros:

Malutki pokoik z maleńką łazienką. Przy samym centrum miasta. Check- in na recepcji. Czysto, skromnie. Wg mnie mogłoby być taniej, ale płaci się za lokalizacje.

2026-03-03 • via Nuitee
G
Grissell Alejandra • family_with_children • mx
8
Pros:

Es accesible tomando en cuenta el precio de los demás hoteles alrededor además de que tiene una ubicación céntrica, caminas dos cuadras y llegas a la calle principal y al centro de la ciudad. El personal es amable y tratan de ayudar aunque no siempre se resuelve todo. El desayuno está bueno y es variado. Las áreas comunes son amenas y cómodas.

Cons:

Pues no mienten, el cuarto es demasiado pequeño justo como en las fotos, apenas cabes tu y tu acompañante. No hay donde poner absolutamente nada, tus maletas las dejas en el pasillo porque no hay armarios o cajones mas que donde se guarda la sábana de reserva. Algo de lado de la pared olía mucho a polvo, probablemente haya sido la cortina. Nuestra televisión nunca sirvió, la reportamos 3 ocasiones, una en una ocasión fueron a revisar amablemente pero el problema no se resolvió. En general creo que se pudo aprovechar mucho mejor el espacio elevando la cama, poniendo unas escaleras y una cajonera bajo la cama.

2026-03-02 • via Nuitee
L
Larsen • solo_traveller • no
8
2026-03-02 • via Nuitee
M
MILENA • family_with_children • bg
8
2026-03-02 • via Nuitee
T
Tze-Ming • couple • us
8
friendly staff and good location
Pros:

very good breakfast

Cons:

room is a little on the small side

2026-03-02 • via Nuitee
M
may hege • solo_traveller • no
7
Veldig fornøyd, særdeles hyggelig personal
Pros:

Beliggenheten, frokost og personalet

Cons:

Veldig kaldt på rommet

2026-03-02 • via Nuitee