Cheval Gloucester Park at Kensington

Hotels
Cheval Apartment
9.8 (299 reviews)
Ashburn Place, Kensington, London, England, SW7 4LL , London , GB

Children allowed
Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
Smoke-free property
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Spacious rooms
Cons:
Issues with cleanliness
Limited food options
High price

Categories

Cleanliness
9.01
There were issues with cleanliness, specifically the lack of proper towel replacement.
Service
9.99
Staff were helpful and polite, although there were minor service delays.
Location
10
Excellent location close to transport, restaurants, and supermarkets.
Room Quality
9.98
The rooms were clean and spacious, but some had issues like small rollaway beds.
Amenities
9.99
Good amenities but lacking in variety of hospitality snacks compared to previous visits.
Value for Money
9.95
The price is somewhat high for the experience offered.
Food and Beverage
9.5
Limited food options in the room and reduced hospitality snacks.
Overall Experience
10
Overall positive experience, despite some mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:26

Property Description

Experience unparalleled comfort at Cheval Gloucester Park, your perfect London escape.

Recreational Amenities
Take advantage of our state-of-the-art fitness center or unwind in our lush garden, providing a serene retreat amidst the buzz of the city.

Spacious Accommodations
Our 98 air-conditioned rooms feature fully-equipped kitchens, private balconies, and modern amenities including flat-screen TVs and DVD players, ensuring you feel at home while you explore London.

Prime Location
Nestled in the heart of London, you're just a short stroll from iconic attractions such as the Natural History Museum, Kensington High Street, and the Royal Albert Hall, making it easy to soak in the city's rich culture.

Don't miss out on an unforgettable stay—book your stay at Cheval Gloucester Park today!

Important information:

  • The property is professionally cleaned.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Smoking

    No smoking

  • Pets

    Pets welcome

See all policies

Location

Guest Reviews

9.8
Based on 299 reviews
Cleanliness: 9.01
Service: 9.99
Location: 10
Room Quality: 9.98
Amenities: 9.99
Value for Money: 9.95
Food and Beverage: 9.5
Overall Experience: 10
S
Sultan family_with_children ae
10
2026-02-14 via Nuitee
A
Abdelhadi family_with_children gb
10
2026-02-09 via Nuitee
S
Salwa couple qa
10
احلى اقامة
Pros:

كل شيء الموقع والنظافة كثير من المطاعم حواليك والأثاث مجدد والتنظيف ممتاز والموظفين على قدر كبير من الاحتراف خصوصا جولييت وتتاجرين وكل مرة ازور لندن سوف اسكن فيه

Cons:

لاشيء

2026-02-08 via Nuitee
M
Mohammed couple ae
10
First time I enjoyed staying in a hotel without missing home
Pros:

Every thing the space the toilet the bedroom every thing is perfect

Cons:

Nothing

2026-02-08 via Nuitee
L
Latifa extended_group ae
10
اطمئنان
Pros:

ممممممممممتاز

Cons:

ولا شي

2026-01-28 via Nuitee
L
Latifa couple ae
10
Pros:

الفندق بشكل عام

Cons:

دخول الفندق وايد متشددين بالوقت استلام الشقه و الخروج على الوقت …

2026-01-28 via Nuitee
L
Latifa couple ae
10
الراحه النفسيه
Pros:

مميز

Cons:

ولا شي

2026-01-28 via Nuitee
A
Abdulla couple qa
10
2026-01-25 via Nuitee
M
mariam family_with_children kw
10
Unforgettable memories
Pros:

Everything

Cons:

Everything is excellent

2026-01-19 via Nuitee
T
Taiba extended_group ae
10
جميل
Pros:

النظافة، والشقة واسعة، والأمان والموظفين متعاونين جدا.

Cons:

-

2026-01-19 via Nuitee
K
Kenneth family_with_children us
10
2026-01-19 via Nuitee
M
MOHSEN family_with_children gb
6
Not So Plesant this time!
Pros:

It wasn’t first time we were staying so we were expecting same previous experience, However we have found the Staff smiling but reluctant to help

Cons:

We’ve found the staff reluctant to help, the £4k a weekend apartment was given on ground floor right above the underground station we had constant train noise every 5 minute all day and night , We have told the staff and no action taken and told hotel is busy! No room to book us for a cinema over 3 days stay, no views out of the windows of ground floor but the street and backyard.

2026-01-19 via Nuitee
S
Sultana family_with_children ae
9
2026-01-19 via Nuitee
S
Suha family_with_children ae
7
Very nice one except for the above mentioned points, and yes I recommend it for sure.
Pros:

- The space of the apartment
- Easy to book transportations through the reception
- Safe

Cons:

- Delay in receiving our online orders
- One phone and only in the master bed room and it wasn’t working properly
- There was a leak in the bathroom I didn’t report it but I was expecting the housekeeping to inform the management
- This was my 3rd time at Cheval Gloucester park and it was the first time no treats in the kitchen - used to have bread, cheese, and some sweets

2026-01-19 via Nuitee
J
Jumoke extended_group ng
8
Absolutely pleasant
2026-01-18 via Nuitee
A
Ahmed extended_group qa
10
2026-01-10 via Nuitee
M
Mishal couple qa
10
2025-12-28 via Nuitee
F
Fatima couple ae
9
2025-12-23 via Nuitee
H
Hessa couple ae
10
2025-12-20 via Nuitee
L
LadyRegalia family_with_children sg
9
2025-12-14 via Nuitee