The Watershed

Hotels
•
Independent
8.6 (224 reviews)
353 Main Ave, Norwalk, Connecticut, 06851 , Norwalk , US
1-203-750-9800

listing image 1
Show all photos
Pets allowed

Facilities

Meeting rooms
Fitness facilities
Front entrance ramp
Express check-out
Fireplace in lobby
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Misleading amenities
Disappointing breakfast

Categories

Cleanliness
8.15
Several comments noted that rooms were clean, but one review mentioned charging for a bottle of water, which raises concerns about the hotel's practices.
Service
9.15
Numerous reviews praised the staff as friendly and efficient, indicating high service quality.
Location
9.15
The location was frequently mentioned as convenient and great, enhancing the overall rating.
Room Quality
8.65
Most rooms described as spacious, modern, and very clean; however, there were mixed feelings regarding amenities.
Amenities
8.15
While amenities were noted as stunning, there were complaints about misleading descriptions regarding the hot tub.
Value for Money
8.65
Overall a good deal considering the quality of service and cleanliness, but some felt certain advertised amenities were lacking.
Food and Beverage
8.15
The restaurant received positive reviews for quality but the breakfast experience disappointed some guests.
Overall Experience
8.75
Positive feedback dominated, creating a strong overall sentiment despite some raised concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:39

Property Description

Rooftop Terrace and Fitness Center

Indulge in relaxation at our rooftop terrace and 24-hour fitness center, offering stunning views and invigorating workout sessions.

Dining and Entertainment Options

Savor delectable meals at our restaurant, grab a drink at the bar/lounge, or explore the nearby shopping centers and attractions for an exciting experience.

Business and Event Spaces

Host successful meetings or special events in our well-equipped conference center with 3 meeting rooms, supported by a 24-hour business center and attentive concierge services.

Book your stay at The Watershed - Formerly Hotel Zero Degrees and experience the perfect blend of comfort, convenience, and luxury in Norwalk!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HPN

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

8.6
Based on 224 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
S
Susan
10
Pros:

We had a great time. Love the vibe of the hotel. Really enjoyed the room, very clean and great bathroom. The restaurant attached sienna is wonderful. We opted to sit at the bar both nights and eat. The staff was so much fun & food and drinks great. 100% recommendation.

2025-10-11 • via Nuitee
E
Eugene • partner
6
Pros:

Train tracks in the back of the building with trains running from 6:00 am till midnight. Right on a curve with trains blowing a whistle as they go by.

2025-10-02 • via Nuitee
K
Karen
10
Pros:

A beautiful place to stay.

2025-10-01 • via Nuitee
C
Claire
4
Pros:

My room backed up to the train tracks and it was extremely loud all night long with the train coming through.

2025-09-30 • via Nuitee
K
Karen
10
Pros:

A Beautiful Place to stay

2025-09-30 • via Nuitee
S
Susan
10
Pros:

Very convenient location. Exceptional onsite Italian restaurant.

2025-09-29 • via Nuitee
L
Laina
10
The Watershed
Pros:

This property is a hidden gem! The rooms are spacious, modern and very clean and the staff goes above and beyond to help customers.

2025-09-28 • via Nuitee
G
gloria
10
Pros:

Decor, views are stunning. I want to model my new bath after the yours.

2025-09-25 • via Nuitee
J
Joseph
6
Pros:

The continental breakfast was very disappointing.

2025-09-24 • via Nuitee
L
Linda
10
Pros:

Great cold breakfast

2025-09-24 • via Nuitee
K
Karen
10
Pros:

Overall Beautiful place

2025-09-23 • via Nuitee
D
Dr. Liat
10
Excellent
Pros:

Great service and very clean rooms

2025-09-20 • via Nuitee
S
Sharon
10
Pros:

Very friendly, clean, just an overall very pleasant experience. Bed was comfortable, room was quiet. Will stay here whenever traveling this direction.

2025-09-15 • via Nuitee
N
Nick
10
Pros:

Just stunning amenities.

2025-09-13 • via Nuitee
M
mark
10
Pros:

Location and vibe of hotel

2025-09-07 • via Nuitee
A
Ann • partner
10
Pros:

Love this place!

2025-09-06 • via Nuitee
S
SUSAN • friends
10
Pros:

Lovely hotel

2025-09-05 • via Nuitee
R
Rebecca
4
Pros:

Disappointed. Moved my daughter into college and picked this hotel because I chose a hot tub filter, no hot tub. The app needs to update this hotel has no pool and no hot tub.

2025-09-03 • via Nuitee
V
Verified traveler
10
Pros:

I will stay again. One issue was that there was no hot water at breakfast. Room was clean and crisp. Staff was efficient. Price was great.

2025-09-03 • via Nuitee
D
Duane
10
Pros:

Great service.

2025-09-02 • via Nuitee