Hotel Xenia, Autograph Collection

Hotels
Autograph Collection
9 (334 reviews)
160 Cromwell Road, Kensington , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Exceptional customer service
Clean and comfortable rooms
Delicious food
Cons:
Small room size
Limited sunlight in some rooms

Categories

Cleanliness
9.14
Rooms are very clean.
Service
9.61
Staff extremely attentive and helpful, making guests feel like family.
Location
9.15
Convenient location with two tube stops close by.
Room Quality
8.1
Rooms are small, which is typical for London.
Amenities
9.13
Attractive public spaces and in-hotel restaurant.
Value for Money
8.09
Room size could be better for the price.
Food and Beverage
9.64
Outstanding food at La Terrazza with high-quality ingredients.
Overall Experience
9.11
Exceptional stay with great service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:06

Property Description

Luxurious Boutique Hotel near Museums
Hotel Xenia - Autograph Collection offers a sophisticated stay just a short walk from the Natural History Museum and the Victoria and Albert Museum. The air-conditioned rooms feature elegant en suite shower rooms with complimentary L’Occitane toiletries, 32-inch flat-screen TVs, and Samsung tablets for your entertainment.

Gastronomic Delights and Relaxing Bars
Indulge in healthy Italian cuisine at the Evoluzione restaurant or sip on creative cocktails at the hotel's two bars, one of which boasts a charming terrace. Guests can unwind in the pretty herb garden while enjoying their drinks.

Convenient Location for Shopping
Located in the upscale South Kensington area, the hotel is a stone's throw away from the renowned shopping district of Knightsbridge. Book your stay at Hotel Xenia - Autograph Collection for a memorable and luxurious experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 334 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 8.1
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.64
Overall Experience: 9.11
L
Laurie family_with_children us
10
2026-05-11 via Nuitee
R
RoyaltyC Solo travel Calgary, Alberta
8
Fantastic time at hotel Xenia
Pros:

I arrived at around 2 pm on a Sunday and was greeted with a warm welcome. I was so happy that the room was ready. The reception staff was super helpful. He booked an afternoon tea reservation at the hotel's restaurant for me on the following Saturday. The room was tiny and clean. The bathroom got a nice shower with good water pressure. The bed is very comfortable with lots of pillow. I could hear plumbing from the room above. The location is ideal 15 minute walk to Kensington Gardens and Kensington High Street where there are many shops and restaurants. 15 minute walk in the other direction is the Natural History Museum. I even walked to Harrods one day. The wi-fi worked well. I loved my 9 night stay. The afternoon tea at the restaurant was amazing (35 GBP). The sandwiches, scones and little cakes were so good. The staff was attentive. There was even live music (piano). I would try other meals at the hotel's restaurant la Terrazza but did not have time . There is a good size TV with good TV station selection. This is my new favourite London hotel. It's a short distance to 2 tube stations and the bus stop is even closer. Many thanks to the staff at reception on an early Tuesday morning who called a taxi for me. Uber kept cancelling on me because the hotel is on a busy street.

2026-05-05 via Tripadvisor
J
Joost couple nl
10
Prima verblijf
Pros:

Schoon. Heel goed personeel. Goed ontbijt. Restaurant en bar in het hotel. Ligging is best prima.

Cons:

Kamers zijn wat klein maar dat is overal in London

2026-04-29 via Nuitee
H
Harry couple de
10
Pros:

Sehr gute Lage im Londoner Westen,zwischen U Earls Court und Glocester Road gelegen. Außergewöhnlich freundliches und hilfsbereites Personal. Kostenlose Gym in der Nähe im Preis enthalten.

Cons:

-

2026-04-27 via Nuitee
S
ShirlMeister Business Dubai, Emirate of Dubai
10
Fabulous
Pros:

I had a wonderful stay at this beautiful hotel. All the staff were truly exceptional—friendly, attentive, and always willing to go the extra mile to make sure everything was perfect.

The breakfast was amazing, with a great variety and high-quality options to start the day.  Alejandro is amazing, great ambassador for this hotel. He really looked after us , super service along with all the other wonderful staff.

A real highlight was the access to the David Lloyd gym next door, which is absolutely fabulous and adds so much value to the stay.

The only slight downside was that the rooms are on the smaller side, but they are well-maintained and comfortable, so it didn’t take away from the overall experience.

Overall, a fantastic hotel that I would happily return to and highly recommend.

2026-04-26 via Tripadvisor
J
Jessica couple nl
8
Het was een heel fijn verblijf met enorm vriendelijk personeel.
Pros:

Get ongelofelijk vriendelijke personeel.

Cons:

Niks

2026-04-22 via Nuitee
K
Kreulen couple nl
10
Prima optie voor weekend London
Pros:

Dit is gewoon echt een top hotel in de categorie boutique hotels. Alles klopt. Vooral erg schoon, goede bedden, vriendelijk en behulpzaam personeel en goed restaurant.

Cons:

Wat beter kan … wat meer leven blazen in de op zich leuke bar naast de lobby.

2026-04-18 via Nuitee
F
Frédéric solo_traveller fr
10
So good
Pros:

Emplacement et service avec humour et sourire.
Petit dej excellent notamment le sucré

2026-04-16 via Nuitee
Y
youngv135 Friends getaway
10
We can’t wait to return
Pros:

My friend and I booked a room at Hotel Xenia at the last minute and we had a lovely stay. The location was perfect. The room was small but spotless and the staff is so friendly and accommodating. Albino, the host in the restaurant was incredible. We look forward to coming back!

2026-04-13 via Tripadvisor
A
arabgamingp Couples
10
Excellent hotel
Pros:

My favourite boutique hotel in London.
Location, service, amenities, room are excellent.

The hotel fuses Italian with English and is in the middle of London, a short walk the center. The breakfast is delicious and the spa access with David Lloyd makes is a perfect evening treat. The beds are very comfortable and rooms are pretty soundproof.

2026-04-10 via Tripadvisor
M
Mona couple us
8
Glean well located hotel, small rooms. Nice staff
Pros:

The staff was nice and helpful. The tea kettle and cups were useful. The place was clean. The location and neighborhood were great.

Cons:

The room was small. The bed took up most of the space. It was difficult opening the suitcases and had to use the aisle space to do so. There was no plug in the bathroom to use the hairdryer.

2026-04-05 via Nuitee
S
Spanachi couple ro
9
2026-03-31 via Nuitee
A
Adrienn couple hu
10
2026-03-24 via Nuitee
D
David couple ca
9
Posh digs close to Earls Court
Pros:

The staff, without exception, were warm, friendly and efficient from the moment we arrived to check-out. Full marks. The property is perfectly located to explore central London.

Cons:

Everything was as expected. No complaints.

2026-03-20 via Nuitee
A
aviatrixbetty Friends getaway Firestone, Colorado
10
Great place to stay for a trip to downtown London
Pros:

The customer service here is phenomenal. The hotel itself is located in between a couple tube stations for convenience and is in a neighborhood. There are lots of restaurant and shopping opportunities nearby. The rooms are small but clean. I would stay here again! The restaurant in the hotel has decent food, we sat in the bar one night and ordered a glass of wine and a charcuterie board, which was fantastic!

2026-03-19 via Tripadvisor
C
Christine couple us
10
Very happy with our stay at Hotel Xenia!
Pros:

Nice quality, restaurant included, very attentive staff,

2026-03-17 via Nuitee
S
STEPHEN family_with_children gb
7
Pros:

Lovely welcome in reception, offered a choice of room and a welcome drink. Comfortable bed and good pillows.

Cons:

Bathroom very small, bar and breakfast pricing high.

2026-03-15 via Nuitee
K
KerenRi Couples
10
Perfect hotel in Kensington
Pros:

We always stay at Xenia when in London, and it’s always a pleasure. Rooms here are not big, but the design and atmosphere are fantastic. All the staff are welcoming, attentive and professional, and this in particular make us want to come back. Special mention to Alejandro and all the restaurant staff who always ensure breakfast is the best experience. The breakfast and coffee are fresh, varied and delicious. Already looking forward to our next stay with you.

2026-03-08 via Tripadvisor
M
Marcus couple se
8
2026-03-01 via Nuitee
A
Andrea solo_traveller gb
10
2026-02-26 via Nuitee