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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Currency exchange
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Non-smoking throughout
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Board games/puzzles
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Concierge service
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Kid meals
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Internet access
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Games
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Bicycle-friendly property
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Boutique Hotel near Museums
Hotel Xenia - Autograph Collection offers a sophisticated stay just a short walk from the Natural History Museum and the Victoria and Albert Museum. The air-conditioned rooms feature elegant en suite shower rooms with complimentary L’Occitane toiletries, 32-inch flat-screen TVs, and Samsung tablets for your entertainment.
Gastronomic Delights and Relaxing Bars
Indulge in healthy Italian cuisine at the Evoluzione restaurant or sip on creative cocktails at the hotel's two bars, one of which boasts a charming terrace. Guests can unwind in the pretty herb garden while enjoying their drinks.
Convenient Location for Shopping
Located in the upscale South Kensington area, the hotel is a stone's throw away from the renowned shopping district of Knightsbridge. Book your stay at Hotel Xenia - Autograph Collection for a memorable and luxurious experience.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
My favourite boutique hotel in London.
Location, service, amenities, room are excellent.
The hotel fuses Italian with English and is in the middle of London, a short walk the center. The breakfast is delicious and the spa access with David Lloyd makes is a perfect evening treat. The beds are very comfortable and rooms are pretty soundproof.
The staff was nice and helpful. The tea kettle and cups were useful. The place was clean. The location and neighborhood were great.
The room was small. The bed took up most of the space. It was difficult opening the suitcases and had to use the aisle space to do so. There was no plug in the bathroom to use the hairdryer.
The staff, without exception, were warm, friendly and efficient from the moment we arrived to check-out. Full marks. The property is perfectly located to explore central London.
Everything was as expected. No complaints.
The customer service here is phenomenal. The hotel itself is located in between a couple tube stations for convenience and is in a neighborhood. There are lots of restaurant and shopping opportunities nearby. The rooms are small but clean. I would stay here again! The restaurant in the hotel has decent food, we sat in the bar one night and ordered a glass of wine and a charcuterie board, which was fantastic!
Nice quality, restaurant included, very attentive staff,
Lovely welcome in reception, offered a choice of room and a welcome drink. Comfortable bed and good pillows.
Bathroom very small, bar and breakfast pricing high.
We always stay at Xenia when in London, and it’s always a pleasure. Rooms here are not big, but the design and atmosphere are fantastic. All the staff are welcoming, attentive and professional, and this in particular make us want to come back. Special mention to Alejandro and all the restaurant staff who always ensure breakfast is the best experience. The breakfast and coffee are fresh, varied and delicious. Already looking forward to our next stay with you.
Excellent breakfast & top tier staff
I initially wrote a poor review for this hotel based on a real concern with a service issue.
The General Manager of the hotel took the time to sit with me and listen to me. He had investigated and apologized that his staff member had been at fault and he had addressed a training need.
I have stayed at this hotel many times over many years and am a returning guest.
I am putting my very negative experience down as a "one off" with the hotel addressing a training need for one staff member so the issue will not re-occur.
The Italian restaurant manger remains a "mainstay" of this hotel. He works far too hard to keep his guests happy - I hope Marriott give him the luxury vacation at a 5* resort he deserves, he is part of the reason I return to this hotel :-)
Der Empfang war überaus herzlich, das Personal außergewöhnlich freundlich, und das Entree sehr einladend. Die Zimmer sind klein, aber sauber und gemütlich.
Etwas zu teuer für die Größe des Zimmer-aber ja, es war Ferienzeit und da ist alles teuer!!!
Very clean and lovely bathroom. Good coffee machine and tea making facilities. Very friendly staff. Excellent location close to Earls Court tube
Nothing
Questo alloggio è stato molto più di un semplice posto dove dormire: un rifugio accogliente dopo lunghe giornate a Londra. L’hotel è pulito, curato e silenzioso; la gentilezza ed educazione dello staff ci ha fatto sentire subito a nostro agio. Un’esperienza che porteremo con noi nei ricordi, e dove sicuramente ritorneremo. Lo consigliamo con il cuore!
Clean , very friendly
Nothing in particular
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