Hotel Xenia - Autograph Collection

Hotels
Autograph Collection
9 (311 reviews)
160 Cromwell Road, Kensington , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Exceptional customer service
Clean and comfortable rooms
Delicious food
Cons:
Small room size
Limited sunlight in some rooms

Categories

Cleanliness
9.14
Rooms are very clean.
Service
9.61
Staff extremely attentive and helpful, making guests feel like family.
Location
9.15
Convenient location with two tube stops close by.
Room Quality
8.1
Rooms are small, which is typical for London.
Amenities
9.13
Attractive public spaces and in-hotel restaurant.
Value for Money
8.09
Room size could be better for the price.
Food and Beverage
9.64
Outstanding food at La Terrazza with high-quality ingredients.
Overall Experience
9.11
Exceptional stay with great service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:06

Property Description

Luxurious Boutique Hotel near Museums
Hotel Xenia - Autograph Collection offers a sophisticated stay just a short walk from the Natural History Museum and the Victoria and Albert Museum. The air-conditioned rooms feature elegant en suite shower rooms with complimentary L’Occitane toiletries, 32-inch flat-screen TVs, and Samsung tablets for your entertainment.

Gastronomic Delights and Relaxing Bars
Indulge in healthy Italian cuisine at the Evoluzione restaurant or sip on creative cocktails at the hotel's two bars, one of which boasts a charming terrace. Guests can unwind in the pretty herb garden while enjoying their drinks.

Convenient Location for Shopping
Located in the upscale South Kensington area, the hotel is a stone's throw away from the renowned shopping district of Knightsbridge. Book your stay at Hotel Xenia - Autograph Collection for a memorable and luxurious experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 311 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 8.1
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.64
Overall Experience: 9.11
G
Gerhild couple at
10
Großartig!!!
Pros:

Der Empfang war überaus herzlich, das Personal außergewöhnlich freundlich, und das Entree sehr einladend. Die Zimmer sind klein, aber sauber und gemütlich.

Cons:

Etwas zu teuer für die Größe des Zimmer-aber ja, es war Ferienzeit und da ist alles teuer!!!

2026-02-10 via Nuitee
R
Richard couple gb
10
Warm and friendly hotel
Pros:

Very clean and lovely bathroom. Good coffee machine and tea making facilities. Very friendly staff. Excellent location close to Earls Court tube

Cons:

Nothing

2026-01-30 via Nuitee
E
Emma couple it
10
Un rifugio perfetto nel cuore di Londra
Pros:

Questo alloggio è stato molto più di un semplice posto dove dormire: un rifugio accogliente dopo lunghe giornate a Londra. L’hotel è pulito, curato e silenzioso; la gentilezza ed educazione dello staff ci ha fatto sentire subito a nostro agio. Un’esperienza che porteremo con noi nei ricordi, e dove sicuramente ritorneremo. Lo consigliamo con il cuore!

2026-01-29 via Nuitee
G
gianfranco couple it
9
2026-01-25 via Nuitee
K
Khilola family_with_children us
7
2026-01-24 via Nuitee
I
Isabel family_with_children gb
8
It was very good and very homely
Pros:

Clean , very friendly

Cons:

Nothing in particular

2026-01-24 via Nuitee
L
Lawrence solo_traveller gb
8
2026-01-20 via Nuitee
J
John solo_traveller gb
10
2026-01-19 via Nuitee
C
Craig couple us
10
Your staff made our stay!!!
Pros:

The breakfast and staff were both superb!

2026-01-19 via Nuitee
L
Louise couple no
9
2026-01-13 via Nuitee
R
Renaud solo_traveller gb
8
2026-01-13 via Nuitee
M
Maria solo_traveller gb
10
Amazing wonderful hotel
Pros:

From welcoming staff, the beautiful lobby and very comfortable room.
Breakfast area was also cosy and welcoming

Cons:

There is nothing not to like

2026-01-13 via Nuitee
S
Susan solo_traveller us
8
Would go back
Pros:

Very nice. Predictably good. Marriott has high standards so there were no surprises .
Restaurant just ok and expensive

Cons:

Rooms small

2026-01-11 via Nuitee
S
Sophia solo_traveller de
8
Pros:

Super Lage!

2026-01-11 via Nuitee
R
robertalE5306YE Solo travel
10
An amazing stay
Pros:

My stay at Hotel Xenia was absolutely wonderful! The staff are truly amazing and make you feel welcome from the very first moment. Albino’s warm greeting every morning, his constant smile, and his professionalism at breakfast were the perfect boost to start the day. Together with Javer and Pamela, he always paid great attention to every guest, making everyone feel genuinely cared for. Connie’s homemade cakes were delicious and gave the mornings a truly ‘sweet’ start. The room was spotless and very comfortable, and everything ran smoothly thanks to the excellent leadership and ‘direction’ of the outstanding General Manager, Paolo Guarini. I had a fantastic experience and I will definitely be back

2026-01-08 via Tripadvisor
A
Ainsley solo_traveller us
7
2026-01-08 via Nuitee
S
Sangeeta couple gb
9
we would like to return.
Pros:

excellent breakfast

Cons:

nothing.

2026-01-07 via Nuitee
W
Will couple gb
10
Pros:

My partner and I had a fantastic stay at the Xenia with the staff being very accommodating and the room and breakfast especially great. A special thanks to Saida, Abimanyu, and Paolo who made our stay incredible by facilitating our engagement with special decorations in the room. I would definitely recommend staying in this hotel again!

2026-01-05 via Nuitee
T
Thierry family_with_children fr
10
Excellent
Pros:

le sens de l'accueil et le grand professionnalisme du personnel.
Une mention spéciale pour le Directeur de l'Hôtel qui a su faire face à notre problème suite à l'incident EUROSTAR, encore Merci

Cons:

Rien

2026-01-05 via Nuitee
C
carlocG522OH Couples
10
Wonderful Experience!
Pros:

Wonderful experience here with my wife. The staff was absolutely outstanding, and we'd return just to see them again. Pamela, Olga, Sandip, Alejandro, and the entire team was world class. The restaurant at the hotel is actually owned by the hotel, so the service and quality was top notch (and the food was delicious). There's a five-star gym almost next door that's free for hotel guests. Two Tube stations are within a short walk. Highly recommend!

2026-01-04 via Tripadvisor