Sorriso Hotel

Hotels
7.7 (126 reviews)
Ordu Caddesi No 60 Laleli Fatih , Istanbul , tr

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Cons:
Poor sound insulation
Inadequate amenities
Breakfast options not suitable for all guests

Categories

Cleanliness
7.78
Mentioned as clean but not emphasized in other reviews.
Service
9.25
Staff received positive feedback for being helpful and cooperative.
Location
9.29
Multiple reviews mention excellent location.
Room Quality
6.74
Issues with sound insulation and room facilities were raised.
Amenities
6.77
Lack of expected amenities was noted, causing disappointment.
Value for Money
7.23
Some guests felt prices were not justified by the quality.
Food and Beverage
5.78
Criticism regarding breakfast options and beverage quality.
Overall Experience
8.75
Many guests expressed overall satisfaction despite listed issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:54

Property Description

Central Location near Historic Landmarks
Sorriso Hotel is a stone's throw away from iconic sites like the Blue Mosque and Hagia Sophia, making it the perfect base for exploring Istanbul's rich history.

Luxurious Spa Facilities
Indulge in relaxation at the hotel's spa center, featuring a Turkish bath, steam room, sauna, and rejuvenating massage services for a truly pampering experience.

Delicious Dining Options
Start your day with a delightful buffet breakfast and savor homemade dishes at Sorriso Restaurant, offering a variety of culinary delights to satisfy your taste buds.

Experience the charm of Istanbul at Sorriso Hotel - book your stay now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 45 per person per night when using an existing bed.
    Adults stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 126 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 6.74
Amenities: 6.77
Value for Money: 7.23
Food and Beverage: 5.78
Overall Experience: 8.75
A
ABBAS extended_group iq
7
جيدة نوعا ما
Pros:

نعم

Cons:

نظافة الحمامات

2026-01-19 via Nuitee
P
Pablo family_with_children es
8
Pros:

Buen acceso en tranvía y excelente atención del personal

Cons:

Falta de frutos secos y tipos de panes en el desayuno. Creo que puede ser bueno para personas locales, pero para extranjeros un poco extraño

2026-01-13 via Nuitee
A
Amal family_with_children ma
8
Pros:

Juste côté petit déjeuner faut un peu la diversité comme justificatif d'orange le choix de pain ...

2026-01-13 via Nuitee
P
Pablo family_with_children es
7
Pros:

Fácil acceso al tranvía

Cons:

Se acumula agua luego de la ducha, no cubre bien la mampara.

2026-01-13 via Nuitee
K
Karayakalı couple tr
10
Daha önce de konaklamıştım. Hiçbir sorun ile karşılaşmadım. Kendinizi evinizde gibi hissettiğiniz bir otel arayanlara ta
Pros:

Konumunu, temizliğini ve personelin ilgi alakasını

2026-01-12 via Nuitee
Ömer Ozan family_with_children tr
10
Great location
Pros:

great location, very kind staff, clean and comfortable rooms

Cons:

-

2026-01-09 via Nuitee
예심 couple kr
10
2026-01-09 via Nuitee
A
Azam family_with_children il
6
2026-01-05 via Nuitee
M
MARWEN family_with_children mu
9
Excellent
Pros:

J ai aimé

2026-01-04 via Nuitee
K
Karayakalı couple tr
10
Personel güler yüzlü ve çok ilgiliydi. Temiz ve konforlu bir oteldi. İsteklerimizi dikkate almalarından çok memnun kaldı
Pros:

Temiz ve konforlu bir oteldi

Cons:

Her şeyden memnun kaldık

2025-12-26 via Nuitee
G
Gazmend family_with_children xk
10
Pros:

Nice staff, clean, best position

2025-12-23 via Nuitee
D
Dena solo_traveller dz
9
2025-12-19 via Nuitee
K
Karimov family_with_children tr
10
2025-12-18 via Nuitee
A
Alice family_with_children fr
5
Pros:

L'emplacement

Cons:

Prestations pas à la hauteur d'un 4* : chambres très mal insonorisées permettant de suivre la conversation des voisins ; réfrigérateur en mauvais état; cabine de douche avec porte non fonctionnelle ; aucun produit de salle de bains (coton tiges, coton, mouchoirs en papier, bonnet de douche); chaussons d'hôtel très médiocres et impossibles à enfiler; portes de douche et de salle de bains qui grincent; buffet petit-déjeuner inadapté pour une clientèle occidentale

2025-12-17 via Nuitee
M
mohammed extended_group iq
9
2025-12-15 via Nuitee
A
Abdelali extended_group ma
9
J’aime bien cette établissement
Pros:

Le service , l’emplacement , le repas, le confort

Cons:

Les prix sont pas bons mais c’est pas mal

2025-12-05 via Nuitee
G
Geani family_with_children ro
8
2025-11-17 via Nuitee
A
Amine family_with_children nl
1
Незабываемый опыт унижения
Pros:

Ничего

Cons:

Когда заходишь в отель ,тебе хотя бы говорят добро пожаловать,в этом отеле этого не принято ,также если ваши руки заняты ,то помощь с багажом вам тоже не предложат.Если вы хотите получить средства гигиены которые должны присутствовать по умолчанию в отеле то встретите насмешки,и кроме мыла вам ничего не дадут,но если вы напишите через Букинг то принесут тюбик зубной пасты 10 гр на 6 дней .Если вы хотите получить незабываемый опыт унижения, то тогда смело выбирайте этот отель,здесь вы получите незабываемый опыт унижения вас как человека, это гарантировано ,фото с Букинга не соответствуют,в номере нет чашек,также в комнате нет стула где можно сесть ,ты должен сидеть на кровати на которой ты спишь ,это был ужасный опыт ,также в этом отеле есть намек на дискриминацию, где вас оценивают в зависимости с какой вы страны.Ну и самое главное это то что Турция славиться своим незабываемым кофе и естественно с утра ты мечтаешь выпить вкусную чашечку но у сожалению в этом отеле присутствует растворимая бурда и тебе приходиться покупать ежедневно кофе .

2025-11-02 via Nuitee
R
Rilind solo_traveller xk
10
2025-10-23 via Nuitee
A
Adel
10
Pros:

Super godt hotel

2025-07-27 via Nuitee