Stern am Rathaus

Hotels
9.8 (1089 reviews)
Bürgerstraße 6 , Cologne , de

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Noise from guests
Dirty bathtub

Categories

Cleanliness
9.6
Overall cleanliness was praised, though one mention of a dirty bathtub was noted.
Service
10
Numerous reviews highlight the exceptional friendliness and helpfulness of the staff.
Location
10
The hotel’s central location received consistent praise as convenient for exploring the city.
Room Quality
9.6
Rooms are noted as comfortable and well-appointed, with some guests mentioning the noise from fellow guests.
Amenities
9.6
Facilities such as a good breakfast and recommendations from staff were appreciated.
Value for Money
9.6
Given the positive reviews, guests seem satisfied with the value provided.
Food and Beverage
10
Breakfast options were highlighted as diverse and satisfying.
Overall Experience
10
Guests reported a very positive stay experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:27

Property Description

Central Location
Located just a short walk from Cologne Cathedral and Central Station, Stern am Rathaus offers a prime spot in the Old Town. Explore the city's attractions with ease.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, refrigerator, and free WiFi. Enjoy a peaceful night's sleep and wake up refreshed.

Local Dining and Shopping
Indulge in a delicious breakfast buffet made with local produce at the hotel's cafe. With various restaurants, bars, museums, and shopping options nearby, experience the vibrant culture of Cologne.

Ready to immerse yourself in the heart of Cologne? Book your stay at Stern am Rathaus for a memorable experience.

Important information:

The property is located in a building with no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 12 per person per stay when using an available cot.
    Children from 3 years old to 15 years old stay for € 17.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1089 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 10
Overall Experience: 10
A
Alessandro • family_with_children • it
10
Pros:

Tutto

Cons:

Nulla

2026-02-12 • via Nuitee
S
Samuel • couple • gb
9
Excellent option
Pros:

Great breakfast and lovely staff. Clean and tidy rooms

2026-02-12 • via Nuitee
M
Matt • couple • gb
10
Pros:

Great location. Welcoming and helpful staff. Great breakfast. Very friendly and relaxed atmosphere.

Cons:

Room on top floor and no lift.

2026-02-12 • via Nuitee
C
cansu • solo_traveller • tr
10
Mükemmel bir deneyim
Pros:

Kahvaltısı çok güzeldi. Konumu zaten muhteşem Dom dibinizde. Odaları çok tatlı çok temizdi çalışanlar muhteşem. Tekrar gelirsem yine burada konaklayacağım 🥰

2026-02-08 • via Nuitee
M
Meulemeesters • couple • nl
9
Fantastisch
Pros:

Prachtige ligging, heel hartelijke en gastvrij personeel

Cons:

Niets

2026-01-31 • via Nuitee
A
Aleh • couple • by
8
Pros:

Персонал и завтрак

2026-01-30 • via Nuitee
N
Nicolas • couple • fr
10
Very qualitative stay in a very qualitative city
Pros:

The hosts are simply the nicest hosts I've ever met. Everything was perfect: quality of the room, quality of the breakfast, quality of the neighborhood, quality of the services.

2026-01-30 • via Nuitee
M
Matthias • couple • de
10
Schönes Hotel mit grandiosem Frühstück und superfreundlichem Personal
Pros:

Die Lage und das Personal inkl dem super Frühstück. Bisher das beste Hotel in dem wir in Köln übernachtet haben. Ein schönes kleines, sehr gut geführtes familiengeführtes Haus in sehr zentraler Innenstadtlage. Wir werden bei der nächsten Köln Reise wieder hier übernachten.

Cons:

Nichts.

2026-01-30 • via Nuitee
M
Marina • extended_group • de
10
Absolut empfehlenswert!
Pros:

Ausgezeichnetes Frühstück und unglaublich herzlicher Empfang.

Cons:

Nichts - wir waren wunschlos glücklich

2026-01-27 • via Nuitee
T
Tiffany • family_with_children • au
10
Pros:

Most comfortable beds, delicious breakfast and fantastic staff. Loved 5/5

2026-01-27 • via Nuitee
S
Semih • family_with_children • tr
10
Mükemmel
Pros:

Tesis Köln Katedralinin hemen yanında, yürüyerek her yere ulaşılabiliyor. Ama asıl güzel yanı bu değil, Andy karşıladığında yarım saatten fazla haritayla Köln gezi rehberi gibi şehri size anlatıyor ve çiziyor. tüm samimiyeti, güleryüzüyle. Sabah kahvaltısı mükemmel, Türkiyeden geldiğimiz için helal ürünler temin edilmiş. ( sucuk, salam) Emine hanım güler yüzü ve sıcak kanlılığıyla hem harika lezzetler üretiyor hem de sizi evinizde gibi hissettiriyor. Unutmadan söyleyeyim çocuklar için de her türlü ilgi alaka var. Tam anlamıyla mükemmel. Diğer ekip arkadaşları da en az onlar kadar ilgili ve düşünceliler.

Cons:

Yok

2026-01-27 • via Nuitee
I
Ilknur • couple • tr
10
Herşey harikaydı
Pros:

Çok çok memnun kaldık .hava soğuktu ama oda gayet sıcaktı fiyat performans olarak çok iyiydi çalışanlar çok ilgili ve yardımseverdi Türk çalışan Emine hanımın ilgisine ayrıca teşekkür ederiz konumu çok iyiydi her yere yürüme mesafesindeydi iyi ki bu oteli seçmişim hiç pişman değilim kahvaltısı da çok güzeldi ürünler çok lezzetliydi

Cons:

Herşeyden çok memnun kaldık olumsuz yazılacak hiçbir şey yok

2026-01-27 • via Nuitee
I
Iva • extended_group • rs
10
2026-01-26 • via Nuitee
M
Mai wah • couple • gb
10
Perfect weekend stay
Pros:

Great location,, fab breakfast and lovely helpful hosts

Cons:

Nothing everything was great

2026-01-25 • via Nuitee
S
spj • couple • nl
9
Fantastisch hotel
Pros:

De enorme vriendelijkheid en gastvrijheid in dit hotel is hartverwarmend. Daarbij is het hotel lekker klein, helemaal spik en span schoon met een fantastische ligging in het centrum.
Heel goed ontbijt, super verzorgd.
Als we nog eens naar Keulen gaan, dan zeker naar dit hotel !

Cons:

Het enige, maar dan ook het enige wat minder was, waren de matrassen. Ze zijn te hard, een topper erop zou het aangenamer maken.

2026-01-23 • via Nuitee
J
John • couple • us
10
Pros:

Fresh contemporary design, great location, friendly helpful staff and a carefully prepared breakfast. Hotel Stern am Rathaus is a charming boutique hotel offering a personal touch not possible in larger properties.

2026-01-23 • via Nuitee
Z
Zdeněk • family_with_children • cz
10
Pros:

Naprosto skvělá poloha hotelu, čistota, zařízení hotelu, velmi milý personál, skvělá snídaně.

2026-01-23 • via Nuitee
A
Amanda • couple • us
10
Perfect location for walking to the cathedral and Christmas markets. The staff was amazing and made a homemade breakfast
Pros:

Great location, friendly staff, clean room

2026-01-20 • via Nuitee
E
Eugen • couple • de
10
Werden wir nächstes mal wieder buchen.
Pros:

Die Lage ist super. Sehr freundlicher Personal.

2026-01-20 • via Nuitee
T
Tom • family_with_children • lu
9
Pros:

Grand choix pour le petit dejeuner. Atmosphère très agrèable

Cons:

Rien à reclamer

2026-01-20 • via Nuitee