Stern am Rathaus

Hotels
9.8 (1208 reviews)
Bürgerstraße 6 , Cologne , de

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Noise from guests
Dirty bathtub

Categories

Cleanliness
9.6
Overall cleanliness was praised, though one mention of a dirty bathtub was noted.
Service
10
Numerous reviews highlight the exceptional friendliness and helpfulness of the staff.
Location
10
The hotel’s central location received consistent praise as convenient for exploring the city.
Room Quality
9.6
Rooms are noted as comfortable and well-appointed, with some guests mentioning the noise from fellow guests.
Amenities
9.6
Facilities such as a good breakfast and recommendations from staff were appreciated.
Value for Money
9.6
Given the positive reviews, guests seem satisfied with the value provided.
Food and Beverage
10
Breakfast options were highlighted as diverse and satisfying.
Overall Experience
10
Guests reported a very positive stay experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:27

Property Description

Central Location
Located just a short walk from Cologne Cathedral and Central Station, Stern am Rathaus offers a prime spot in the Old Town. Explore the city's attractions with ease.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, refrigerator, and free WiFi. Enjoy a peaceful night's sleep and wake up refreshed.

Local Dining and Shopping
Indulge in a delicious breakfast buffet made with local produce at the hotel's cafe. With various restaurants, bars, museums, and shopping options nearby, experience the vibrant culture of Cologne.

Ready to immerse yourself in the heart of Cologne? Book your stay at Stern am Rathaus for a memorable experience.

Important information:

The property is located in a building with no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 12 per person per stay when using an available cot.
    Children from 3 years old to 15 years old stay for € 17.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1208 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 10
Overall Experience: 10
D
David couple us
10
Superb experience and I highly recommend!
Pros:

The owners are amazing!!! Such kind individuals that are truly excited to share their city. They have excellent recommendations. The location is also perfect… easy to take elevators from the metro to the street the hotel is located. Excellent breakfast as well. One of the nicest stays we have had in Germany. Also, the AC works great (whew)

Cons:

Not applicable

2026-07-04 via Nuitee
M
Marie couple se
10
Highly recommended! Fresh rooms, perfect location, wonderful staff, and the best breakfast in Germany.
Pros:

Absolutely fantastic – the best breakfast of our entire holiday!
We are incredibly happy with our stay at Stern am Rathaus! The room was so fresh and clean, and the hotel is in a perfect location right by the town hall. However, the absolute best part of our experience was the wonderful staff, who were so lovely and welcoming. On top of that, the breakfast was by far the best we had during our entire holiday in Germany!
We highly recommend this hotel and would love to come back. A true gem!

Cons:

Nothing

2026-07-04 via Nuitee
Özlem couple tr
9
We felt like we were at home.
Pros:

The room was spotless, the air conditioner and refrigerator were working well. The breakfast was very good. The employees were very caring, friendly. They asked if everything was okay. The bed was very cosy. After a long journey, we slept soundly. The location was very good. Although we checked in late, everything was very easy. They helped us leave our bags on the day we left. It was my second visit to Cologne, I will definitely stay here in the third. Thank you very much for everything. It was a very pleasant stay.

Cons:

Those upstairs were walking very hard on the ground, which is disturbing. Fortunately, it didn't take long. There was no shampoo in the bathroom either. Since it is a building without an elevator, climbing a step may force others, but it was not a problem for us.

2026-07-04 via Nuitee
T
TWISE extended_group fr
9
2026-06-30 via Nuitee
M
Marco couple it
9
2026-06-30 via Nuitee
J
Jürgen solo_traveller de
10
2026-06-29 via Nuitee
N
Nadiia solo_traveller ua
9
2026-06-29 via Nuitee
H
Holger solo_traveller de
10
2026-06-27 via Nuitee
J
Jacek extended_group pl
10
Uroczy hotel z przemiłą obsługą na każdą okazję...
2026-06-25 via Nuitee
P
Pütsepp solo_traveller ee
10
2026-06-24 via Nuitee
S
Si solo_traveller cn
10
很温馨且很方便的酒店
Pros:

地理位置绝佳,走两分钟就能到小广场喝啤酒,五分钟到商业街,dm星巴克奢侈品全都有。我每天都能去爽喝啤酒😋,前台的大叔人特别好,非常热情,房间虽然小但是五脏俱全。或许因为小,住户之间也会友好相互打招呼,能听到教堂的钟声…对我来说是非常珍贵的回忆!如果有机会再来德国我还会选择这个酒店的!

Cons:

完美

2026-06-24 via Nuitee
S
silvia solo_traveller it
10
2026-06-22 via Nuitee
J
jacy couple gb
10
Perfect place to explore Cologne. Amazing breakfast, lovely and welcoming staff - thank you Andy!
Pros:

Breakfast was outstanding. Staff were friendly and welcoming. Clean, comfortable and convenient.

Cons:

nothing

2026-06-22 via Nuitee
S
Sylvia solo_traveller de
8
Für eine Städte Trip total empfehlenswert
Pros:

Super nahe am Bahnhof und Dom.
Unglaublich freundliche Gastgeber.
Tolles Frühstück bei dem Extrawünsche gerne berücksichtigt wurden.

Cons:

Zimmer etwas klein. Zugang zu einer Bettseite etwas beschwerlich. Stufe und Schiebetür zum Badezimmer

2026-06-20 via Nuitee
C
Chriz67 solo_traveller de
10
Pros:

Neben dem angenehmen Preis (gerade, wenn man berücksichtigt, welche absurden Preise in Köln und anderen Großstädten inzwischen selbst von mittelmäßigen Hotels aufgerufen werden) und der herausragenden Lage direkt am historischen Rathaus in der Altstadt ist vor allem das überaus freundliche und hilfsbereite Personal (bzw. sind die überaus freundlichen und hilfsbereiten Inhaber) bemerkenswert. Und: Das sehr gute Frühstücksbuffet mit hervorragenden Produkten - bis hin zur im Haus selbst geschlagenen Butter. Die Betten sind bequem, das Bad ist ausreichend groß, unterm Dach gibt's eine Klimaanlage für heiße Sommertage. Alles super, würde ich sagen.

2026-06-19 via Nuitee
A
Abdul couple om
9
2026-06-18 via Nuitee
F
François couple fr
9
Très agréable, localisation idéale, personnel très sympathique
Pros:

Beaucoup de choix, sucré et salé.

Cons:

Rien

2026-06-16 via Nuitee
S
Sarahste NONE Damascus, Montgomery County, Maryland
10
Delightful Stay -- They Made Us Feel Like Important Guests
Pros:

This small hotel is a gem. My son and I arrived late -- but had made arrangements ahead of time for that. All worked out well, as did the parking. There was great communication from the hotel about all of this.
The location is fabulous. Right near everything and we were able to walk around the city and to the cathedral easily.
Room was clean and modern.
Breakfast was lovely. We had slept in our first morning (after the travel of the night before) and we figured we had missed breakfast since we were leaving just past 10 a.m., but a kind gentleman from the hotel stopped us and invited us to eat, even though "breakfast hours" had past. I honestly think they had been waiting for us! The place is small so they do know you and they provided great service.
This was a terrific place that lived up to the other reviews and ratings.
I would definitely stay here again if I ever return to Cologne!

2026-06-13 via Tripadvisor
S
Sophi solo_traveller tw
8
Pros:

Excellent service, Excellent breakfast

2026-06-09 via Nuitee
J
Joerg solo_traveller pt
9
A gem in wonderful location
Pros:

Wonderful Hotel with amazing staff! Great location and value. Wonderful breakfast.

Cons:

Maybe my personal taste but bed was a bit too bouncy.

The parking garage they work with and give discount (Marspfortenstrasse) is even for Koeln center conditions quite challenging to manover your car without scratching it.

2026-06-06 via Nuitee