Stern am Rathaus

Hotels
9.8 (1141 reviews)
Bürgerstraße 6 , Cologne , de

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Noise from guests
Dirty bathtub

Categories

Cleanliness
9.6
Overall cleanliness was praised, though one mention of a dirty bathtub was noted.
Service
10
Numerous reviews highlight the exceptional friendliness and helpfulness of the staff.
Location
10
The hotel’s central location received consistent praise as convenient for exploring the city.
Room Quality
9.6
Rooms are noted as comfortable and well-appointed, with some guests mentioning the noise from fellow guests.
Amenities
9.6
Facilities such as a good breakfast and recommendations from staff were appreciated.
Value for Money
9.6
Given the positive reviews, guests seem satisfied with the value provided.
Food and Beverage
10
Breakfast options were highlighted as diverse and satisfying.
Overall Experience
10
Guests reported a very positive stay experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:27

Property Description

Central Location
Located just a short walk from Cologne Cathedral and Central Station, Stern am Rathaus offers a prime spot in the Old Town. Explore the city's attractions with ease.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, refrigerator, and free WiFi. Enjoy a peaceful night's sleep and wake up refreshed.

Local Dining and Shopping
Indulge in a delicious breakfast buffet made with local produce at the hotel's cafe. With various restaurants, bars, museums, and shopping options nearby, experience the vibrant culture of Cologne.

Ready to immerse yourself in the heart of Cologne? Book your stay at Stern am Rathaus for a memorable experience.

Important information:

The property is located in a building with no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 12 per person per stay when using an available cot.
    Children from 3 years old to 15 years old stay for € 17.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1141 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 10
Overall Experience: 10
C
Carina • solo_traveller • de
10
Pros:

Super zentrale Lage trotzdem ruhig,sehr schönes Zimmer, nettes Personal

2026-04-11 • via Nuitee
A
Adisa • family_with_children • de
9
Super Lage – alles ist schnell erreichbar. Das Personal war sehr freundlich und hilfsbereit. Auch das Frühstück war leck
2026-04-11 • via Nuitee
E
Elena • couple • de
9
Pros:

Sehr gute Lage macht das Hotel schön zum Punkt, von dem aus man gut die Stadt erkunden kann und zwischendurch eine kleine Pause machen.
Das Personal ist sehr freundlich und hilfsbereit.
Das Frühstück ist lecker und auswahlreich. Das Ei z. B. wird für einen gleich nach Geschmack frisch zubereitet.

2026-04-10 • via Nuitee
T
The Truth • couple • be
8
Fantastisch verblijf gehad.
Pros:

Vriendelijk personeel.
Norman ontving ons met een fijne vibe en ook zijn ‘baas’ is een superfijne man.
Duidelijke uitleg en informatie gekregen.

Er zijn 8 kamers. Wij hadden kamer 6. Voor twee personen voldoende. Persoonlijk vind ik tapijt niet hygiënisch in een kamer maar met slippers opgelost.

Kamer voorzien van handdoeken, water, koffie en thee alsook een mini ijskast voor eventueel eigen dranken te koelen.

Bedden slapen goed. Lichtknoppen zaten perfect.

Ontbijt; UITMUNTEND!
Als veganiste werd me twee dagen op rij een vegan wrap gepresteerd die heel smakelijk was. De eigenaar vroeg of hij eventueel andere dingen voor mij kon voorzien maar dat was niet nodig met hetgeen ze aanbieden.

Een verser ontbijt kan je niet krijgen. Zelfgemaakte boter, wraps, pudding, vers fruit, eitjes met spek voor de vleeseters, zelfgemaakt bananenbrood, verse wentelteefjes, enfin ALLES VERS en smakelijk!!!
Dank je wel!

En Norman, ‘we will hit the city!’ 😁

Ligging; vlakbij de Dome en goede uitvalsbasis om de stad te verkennen.

Cons:

Niks.

Enkel verbeterpuntjes voor de toekomst misschien:
- tapijt uit de kamer
- volledige douchedeur ipv half.
- lampenkappen stoffen

2026-04-09 • via Nuitee
M
Melanie • family_with_children • de
10
Einfach ein toller Aufenthalt!
Pros:

Top Lage, super nettes Personal. Richtig tolles Frühstück. Da bleiben keine Wünsche offen. Wir kommen gerne wieder.

Cons:

Die Aussicht aus unserem Zimmer. Aber das kann man verschmerzen.

2026-04-08 • via Nuitee
A
André • couple • de
10
Ein wunderschönes Hotel
Pros:

Wir fahren regelmäßig nach Köln und waren zum ersten aber sicher nicht zum letzten Mal in diesem wunderschönen kleinen Hotel. Die Mitarbeiter waren ausnahmslos überaus freundlich und herzlich. Das Zimmer war sehr schön, die Lage ist perfekt und das Frühstück ist absolut fantastisch. Wir waren begeistert.

Cons:

Nichts

2026-04-05 • via Nuitee
L
Laura • couple • nl
10
2026-04-04 • via Nuitee
M
Milica • family_with_children • nl
10
Overall great experience
Pros:

The staff were really great. Very organised, communicating well with us and always with enthusiasm. Central location, close to everything. Comfortable beds. Great breakfast.

Cons:

N/A

2026-04-04 • via Nuitee
L
Lucy • family_with_children • gb
9
2026-04-04 • via Nuitee
S
Sarah • extended_group • gb
8
Pros:

Amazing location near the cathedral and many bars and restaurants.
Staff were very friendly and helpful.
Clean rooms and comfortable beds

2026-04-02 • via Nuitee
V
VegLoverTraveller • NONE • Ghent, East Flanders Province
10
Top location, clean & very friendly
Pros:

We stayed here for 2 nights. The location was perfect for us, close to the Kölner Philharmonie and several musea. The little street is quiet as well. The host was very friendly and explained everything we needed to know. Being a vegan, I had requested soy yoghurt for breakfast and this request was fulfilled with a smile. Breakfast had everything we needed, also some vegan spreads, humus and oat milk. The room was tidy and clean.

2026-04-01 • via Tripadvisor
K
Kathleen • couple • us
10
If I’m ever back in Cologne I’d try to stay there again
Pros:

The breakfast was off the chart excellent each morning we dined with them. The choices for the breakfast was beyond superb. Plus our hosts Andy and the extremely talented chef( I can’t remember his name but I remember his food) were extremely helpful

Cons:

Let me think… maybe the way the shower drained! I’m joking of course our stay was exceptionally great!

2026-04-01 • via Nuitee
M
Meddy1 • Couples
10
Lovely hotel in perfect location
Pros:

This is a lovely hotel in a fantastic location- close to cathedral, train station and old town. The room was extremely clean and comfortable. The highlights were the delicious breakfasts and warm and welcoming host. We would definitely return.

2026-03-30 • via Tripadvisor
D
Donald • couple • nl
10
Super! Bedankt, we komen zeker terug.
Pros:

Na een bijzonder aangenaam ontvangst en vriendelijke uitleg de kamer opgezocht. Prima kamer, ruimte voldoende en schoon en ruim sanitair. Het ontbijt de volgende ochtend was een feestje!

Cons:

De toevoeging van een tafel met stoelen om een spelletje o.i.d. te kunnen spelen. Verder helemaal niets tegengevallen!

2026-03-30 • via Nuitee
F
Fiona • couple • gb
10
We had a really enjoyable stay at the hotel. Would highly recommend it.
Pros:

Friendly, welcoming and helpful staff. Great location and the breakfast was delicious. Our very limited German was not a problem!

Cons:

Nothing

2026-03-30 • via Nuitee
I
Irene • couple • ch
10
2026-03-27 • via Nuitee
A
Anne • solo_traveller • de
10
Sehr nette Leute die das Hotel führen, super Frühstück, sehr zentral und dazu noch ruhig gelegen. Immer wieder!
2026-03-27 • via Nuitee
Z
zalbay764069 • NONE
10
Perfect!!
Pros:

The facility’s location and room were lovely—very comfortable for families with children. Everything was excellent: cleanliness, breakfast, location, and the staff. We will definitely stay here again when we return. Highly recommended :)

2026-03-24 • via Tripadvisor
K
Kayatürk • couple • tr
10
Fransiscoya teşekkürler
Pros:

Konum olarak harika bir noktaya sahip heryere çok yakındı.
Türk mutfağını arayan biriyseniz kahvaltısı çok lezzetti ve özenli hazırlanmıştı. otel çok temiz çalışanlar çok sıcak kanlı güler yüzlü iyi insanlar özellikle fransisco ya çok teşekkür ederiz . Bir sonraki gelişimde de. Bu oteli tercih edicem

2026-03-24 • via Nuitee
C
cliffordnesl0 • NONE • Nottinghamshire, England
10
Great little hotel
Pros:

This was the first time we have stayed in Germany, with two nights in Cologne - our trip was made extra special by the team at Stern am Rathaus. Lovely, clean room, well laid out - more like an apartment it had everything you could possibly need. Best of all though, the breakfast! Wonderful selection and catered for gluten intolerance. Thank you for making our stay so special.

2026-03-23 • via Tripadvisor