Stern am Rathaus

Hotels
9.8 (1196 reviews)
Bürgerstraße 6 , Cologne , de

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Noise from guests
Dirty bathtub

Categories

Cleanliness
9.6
Overall cleanliness was praised, though one mention of a dirty bathtub was noted.
Service
10
Numerous reviews highlight the exceptional friendliness and helpfulness of the staff.
Location
10
The hotel’s central location received consistent praise as convenient for exploring the city.
Room Quality
9.6
Rooms are noted as comfortable and well-appointed, with some guests mentioning the noise from fellow guests.
Amenities
9.6
Facilities such as a good breakfast and recommendations from staff were appreciated.
Value for Money
9.6
Given the positive reviews, guests seem satisfied with the value provided.
Food and Beverage
10
Breakfast options were highlighted as diverse and satisfying.
Overall Experience
10
Guests reported a very positive stay experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:27

Property Description

Central Location
Located just a short walk from Cologne Cathedral and Central Station, Stern am Rathaus offers a prime spot in the Old Town. Explore the city's attractions with ease.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, refrigerator, and free WiFi. Enjoy a peaceful night's sleep and wake up refreshed.

Local Dining and Shopping
Indulge in a delicious breakfast buffet made with local produce at the hotel's cafe. With various restaurants, bars, museums, and shopping options nearby, experience the vibrant culture of Cologne.

Ready to immerse yourself in the heart of Cologne? Book your stay at Stern am Rathaus for a memorable experience.

Important information:

The property is located in a building with no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 12 per person per stay when using an available cot.
    Children from 3 years old to 15 years old stay for € 17.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1196 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 10
Overall Experience: 10
J
Joerg • solo_traveller • pt
9
A gem in wonderful location
Pros:

Wonderful Hotel with amazing staff! Great location and value. Wonderful breakfast.

Cons:

Maybe my personal taste but bed was a bit too bouncy.

The parking garage they work with and give discount (Marspfortenstrasse) is even for Koeln center conditions quite challenging to manover your car without scratching it.

2026-06-06 • via Nuitee
P
pjohan303373 • NONE • Vienna
10
Wonderful stay
Pros:

The location was perfect and convenient, the beds were comfortable and we slept very well, the staff was friendly and helpful, and the breakfast was fabulous!

2026-06-05 • via Tripadvisor
F
Frank • solo_traveller • de
9
2026-06-05 • via Nuitee
S
sherrieseg • Couples • Long Beach, California
10
Small in Size but Mighty Magnanimous
Pros:

From the moment we arrived until the moment we left, we were treated as a family member. Our room was on the 1st floor and they assisted with our 2 heavy suitcases since there is no lift. It was cozy, clean and comfortable with great bedding, linens and towels. Breakfast was a treat with ample fresh choices in the buffet along with made to order eggs and bacon. The location is perfect, very close to the central train station and nearby attractions including great restaurants. We were definitely spoiled and will definitely miss Ingmar, Andy, and Norman.

2026-06-04 • via Tripadvisor
P
Patricia • couple • us
10
Pros:

Fantastic location, friendly staff, great breakfast, comfortable beds!

2026-06-03 • via Nuitee
K
Katarzyna • couple • pl
10
2026-06-03 • via Nuitee
O
Océane • couple • fr
10
Parfait
Pros:

Chambre confortable et propre. Bonne localisation, en plein centre-ville !
Personnel très agréable et au petit soins avec de belle attention ☺️. Le petit déjeuner est d’une qualité comme on voir rarement, produit de qualité et varié le tout dans un lieu chaleureux.
Un séjour parfait 👍

2026-06-02 • via Nuitee
B
blaszh • Family • Portland, Maine
10
Old friends and intimate luxury
Pros:

We always stay here when in Cologne, for good reasons. Perfect location, amazing hosts, and more than anything you become part of the family. The facilities are outstanding and a breakfast you won’t forget. Stern am Rathaus is what a boutique hotel should be. Bravo, and thank you for everything.

2026-05-30 • via Tripadvisor
V
Viviane • couple • be
9
short stay in Köln , we certainly will come back and if available stay at same hotel
Pros:

clean , central , good advice from staff , excellent breakfast

Cons:

N/A

2026-05-29 • via Nuitee
S
sdanie248336 • NONE
10
Charming!
Pros:

Very charming hotel, perfect location, high quality facilities, good breakfast, and great hosts, always ready to help, to give som information, or just to chat. We are very happy that we chose Stern am Rathaus.

2026-05-26 • via Tripadvisor
M
Maria • solo_traveller • ie
9
Pros:

Great Location, excellent breakfast, wonderful staff

2026-05-26 • via Nuitee
A
Andrea • couple • de
10
2026-05-26 • via Nuitee
S
Steinar • couple • no
10
Sentralt og sjarmerende
Pros:

Beliggenhet. Frokost. Vertskapet. Fasiliteter. Alt tipp topp

Cons:

Vel, de har ikke heis, og vi hadde rom på toppen, men trim er bra:-)

2026-05-24 • via Nuitee
J
Jochen • solo_traveller • de
10
Perfektes Hotel für einen City-Besuch Köln.
Pros:

Modern und sehr durchdacht eingerichtetes Zimmer - schönes Design. Lage super zentral und dennoch sehr ruhig. Fantastisches und vielfältiges Frühstücksbüffet. Sehr nette und hilfsbereit Betreiber.

Cons:

Nix!

2026-05-22 • via Nuitee
N
Nadine • extended_group • de
8
Top
Pros:

Alles super

Cons:

Man muss relativ weit weg parken.

2026-05-18 • via Nuitee
A
Alwina • solo_traveller • de
10
Pros:

Wir wurden sehr freundlich empfangen, aufgeklärt und nach den Wünschen gefragt. Das Hotel ist klein und fein. Das Frühstück wurde so süß serviert. Da kommen wir immer wieder. Die Betten sind super, das Zimmer ist sehr sauber gewesen.
Im ganzen und großen sind wir sehr zufrieden. Ein Lob an den Chef und seinen Team.
MfG Alwina und Andreas

Cons:

Es gibt's nichts auszusetzen.

2026-05-18 • via Nuitee
G
Glenn • solo_traveller • au
10
A supremely welcoming and comfortable stay in a hotel that is central to the city b
Pros:

The hosts weee very welcoming and super helpful. Every aspect of your stay is managed with great care. The breakfast is phenomenal. The selection of fresh food is impressive and they will cook eggs to order.

2026-05-17 • via Nuitee
J
Julia • solo_traveller • ch
10
Pros:

Wir haben uns rund um wohlgefühlt. Sehr netter Empfang, sehr freundlich in allen Belangen, stilvolles Zimmer, sehr feines und vielfältiges Frühstück und tolle Lage. Wir würden jederzeit wieder hingehen.

2026-05-17 • via Nuitee
B
Björn • couple • de
9
Eine kleine Oase der Ruhe im Herzen der Stadt Köln.
Pros:

Das Personal, Ambiente, Lage und die Sauberkeit waren perfekt. Allein das Frühstück war die Reise wert.

Cons:

In unserem Zimmer (Dachgeschoss) gab es kein Rolladensystem, lediglich eine Verdunkelung. Das hat etwas genervt, weil man durch das Tageslicht sehr früh geweckt wurde. Gemessen an den vielen positiven Aspekten, ist das aber zu vernachlässigen.

2026-05-16 • via Nuitee
A
Alain • couple • fr
10
Un super séjour !
Pros:

Une superbe expérience.
Un petit hotel d’une dizaine de chambres en plein centre de Cologne. Situation idéale proche de la gare donc de la Cathédrale et du quartier historique. Une équipe très sympathique vous y accueille. Notre chambre était spacieuse, d’une propreté absolue et au calme. Le petit déjeuner a ne pas rater, un buffet avec à peu prêt tout, boissons chaudes, pain viennoiseries fromage charcuterie fruit et des œufs cuits à la demande.
Une superbe adresse où nous retournerons sans nul doute.

Cons:

Rien

2026-05-15 • via Nuitee